Job Search Results for business analyst

Insight Global is looking for a Business Analyst to join a leading courier and logistics client located in Mississauga. This is a hybrid role and requires 2-3 days/week on site.Our client is... More undertaking a major transformation of its Online Shipping Channel (E-Ship Online ? ESO) as part of its broader Shipping Channels modernization program. The Senior Business Analyst plays a critical role in enabling this transformation by translating customer, business, and operational needs into clear, actionable requirements that support a unified, API-first, scalable shipping platform across Retail, SMB, Enterprise, and Internal users. This is a senior, delivery-embedded role requiring strong analytical leadership, deep understanding of digital channel transformation, and the ability to work effectively across Product, Architecture, Engineering, QA, Commercial, and Operations teams. Key Responsibilities:Customer & Channel Strategy Enablement - Elicit, analyze, and translate business needs across multiple ESO customer segments (Retail, SOHO, SMB, Enterprise, Internal users) into differentiated workflows, features, and controls 1 2 - Ensure requirements support Purolator?s vision of a single, unified, customer-centric online shipping experience that replaces fragmented legacy channels 3 4 - Balance usability, administrative control, and scalability in solution design to drive adoption and operational efficiency Transformation & Future-State Requirements Leadership - Lead requirements definition for legacy-to-future state transformation, including consolidation of all channels related shipping capabilities - Decompose complex transformation initiatives into clear epics, features, and acceptance criteria aligned to phased delivery and funding models - Define business outcomes (e.g., onboarding efficiency, cost-to-serve reduction, reliability improvements), not just functional requirements 5 API & Integration-Aware Business Analysis - Define business requirements for API-based and integration-driven capabilities, including REST & SOAP APIs, partner integrations, and enterprise workflows - Collaborate closely with Architecture and Engineering teams to ensure business intent is preserved in microservices-based designs - Support transition away from SOAP and file-based integrations toward modern, scalable API models Agile Delivery & POD Engagement - Actively support Scrum-based delivery teams through backlog refinement, sprint planning, reviews, and release readiness activities - Partner with Product Owners to prioritize scope, manage dependencies, and support incremental releases across ESO phases - Participate in daily touchpoints and cross-POD forums to ensure alignment and timely issue resolution Non-Functional & Performance Requirements Ownership -Define and validate non-functional requirements including performance, scalability, resilience, and reliability for high-volume shipping scenarios. -Support UAT, performance testing, and readiness assessments to ensure ESO meets real-world shipping demands -Collaborate with QA and Technology teams to ensure acceptance criteria reflect operational and customer expectations Stakeholder Communication & Change Enablement -Translate complex technical and delivery concepts into clear, business-focused narratives for Commercial, Retail, Customer Care, and Leadership audiences -Support business cases, investment proposals, and benefits articulation for ESO initiatives -Identify business risks, dependencies, and change impacts associated with channel consolidation and modernizationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Business Analyst, Fleet to join a global agricultural inputs company on a 12 month contract. This role will sit in Calgary, Alberta with occasional office visits... More during key meetings and leadership visits. There may be the occasional travel to Loveland, CO. The resource will be joining the team during the kickoff and support a fleet EAM system implementation and integration. The goal is to fully integrate all systems together to reduce manual entry and create one single source of truth. The role requires strong BA skillsets from requirement gathering, process mapping and stakeholder facilitation. The role would work heavily with corporate stakeholders and operational stakeholders. Responsibilities:- Lead end-to-end Fleet EAM requirements and process design (current/future state), translating operational needs into traceable functional requirements, user stories, and data standards across maintenance, finance, supply chain, and compliance.- Support design, build, test, integration, UAT, and go-live for Fleet EAM by partnering with IT/vendors to validate solutions, manage integrations, and ensure readiness, cutover, and legacy transition.- Act as the primary liaison between business and delivery teams, driving decision clarity, surfacing risks/dependencies, and supporting change, training inputs, and adoption across fleet and maintenance users.- Produce and govern high-quality, traceable documentation (requirements, process flows, decision logs, test alignment) and help define KPIs and reporting that validate business outcomes and deployment success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a Business Analyst with a strong project manager mindset to help bridge the gap between business and IT. This role sits at the center of project intake, prioritization, and... More execution, helping bring structure, visibility, and clarity to enterprise initiatives.The ideal candidate is someone who can work comfortably with business leaders, understand how work actually gets done, and translate unclear requests into realistic project plans and technical solutions. This is a great fit for a BA / Project Manager hybrid who enjoys building structure where one didn?t previously exist.Compensation:$38/hr to $43/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Supply Chain Analyst to join an Manufacturing company located in Hartford, CT. This role will play a crucial job in supporting the operations and logistics around the... More allocation of parts and materials and how they impact the program. The ideal candidates will develop part and material profiles ensuring timely delivery to required locations. They will be confident with reading and manipulating data sets to understand the larger picture and align efficiencies for maximum productivity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

WHO YOU?LL WORK WITH- You will join the North America Digital Operations organization for one of our major retail clients. This team specializes in identifying operational inefficiencies, elevating... More consumer experiences, and informing data-driven decisions that increase demand and protect profitability across the North America marketplace.- This role supports the Digital Loss Prevention (DLP) function and collaborates closely with:- Gift Card Operations- DLP Quality Assurance- Fraud Insights teams- Together, these groups work to reduce friction, detect risk, safeguard revenue, and enhance the consumer journey across digital touchpoints.WHO WE ARE LOOKING FOR- We are seeking a versatile, self-directed Business Intelligence Analyst who thrives in ambiguous environments and can perform deep-dive analyses to uncover operational gaps that impact financial performance.- You should be comfortable navigating multiple internal systems, understanding how data flows through frontline tools and transactional platforms, and connecting signals across a complex ecosystem. The ideal candidate is highly data-literate, learns quickly, and can translate analytical findings into clear, actionable recommendations that drive clarity, reduce risk, improve consumer experiences, and protect the business.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

50-60/HRMust Haves:5+ years of Business Analyst ExperienceStrong experience with writing user stores, business requirements, etc.Experience creating journey maps using Figma or Lucid ChartStrong... More experience transforming requirements into documentationStrong presentation experience: specifically, with creating decks in PowerPointStrong experience within MS Office Suites (Excel, Visio, Figma, Lucid, Jira)Bachelor's DegreePlusses:Telecom Experience PreferredDay-to-Day:Insight Global is hiring for a business analyst to sit 100% onsite in Stamford, CT for a large, telecommunication company. This business analyst is joining the Customer Operations organization, specifically within the Service Reliability & Outage Management team. This business analyst will be joining a team comprised of 10-15 individuals that work on quicker outage detection before customers are aware of the outage. When outage is generated, we automatically deliver proactive notifications along with estimated repair times via customers preferred method of communication. On a day-to-day basis, this business analyst will understand requirements from the business and transform that into actionable documentation such as journey maps, gant charts, or user stories. Additionally this business analyst will need to collaborate with various teams within the organization, and ensuring processes are set and align with what is needed from requests. Furthermore, this Business Analyst needs to have great communication and an eagerness to learn.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Business Systems Analyst to support a large, business-critical legacy financial system used within a media environment. The system is Excel-based on the front end with... More complex FoxPro code in the backend. This role will focus on translating established functional requirements into clear, detailed technical documentation to support a future redevelopment effort. This is not a hands-on development role.Key ResponsibilitiesAnalyze a large, complex legacy system built with Excel front-end functionality and FoxPro backend codePartner with business users to validate and clarify functional requirements gathered during recent discovery effortsTranslate functional requirements into detailed technical documentation and system specificationsReview and interpret system diagrams and data flows (System A to System B, legacy integrations, and processing logic)Assess existing legacy code and system behavior to document intended and actual functionalitySupport troubleshooting and system analysis efforts in collaboration with business stakeholdersServe as the primary business-facing analyst, bridging finance, accounting, and technical teamsPrepare documentation to enable a future developer or engineering team to execute system changes or replatformingEnsure Excel remains the preferred front-end experience for end users, including macro-level functionalityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Work Plan Delivery team is seeking a Business Analyst to support the Work Readiness and Planning Teams supporting intake across Land Management, Environmental Management & Programs, and... More Enterprise Public Works. This role supports the systems, processes, and analytics used to schedule, prioritize, and execute Land, Environmental & Permitting Services (LEAPS) pre construction activities. The ideal candidate will bring strong analytical skills, reporting expertise, and practical experience in land, environmental, permitting, or utility/construction workflows.Key Responsibilities?Support daily and weekly monitoring of LEAPS intake, work release, and workload readiness to ensure timely execution of pre construction activities?Maintain intake team Salesforce reports and cross reference Salesforce, SAP, and Power BI (PBI) reports to ensure proper intake, identify and correct discrepancies/gaps in intake and work release ?Analyze intake, prioritization, and work release data to identify trends, risks, and process improvement opportunities?Draft, update, and maintain Standard Operating Procedures (SOPs) related to work planning, scheduling, and execution processes?Provide ad hoc analysis and decision support to leadership as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About this teamThe business analyst team works closely with business stakeholders and technology teams to create both experience and technical requirements for rich features and functionality to... More support our guest experience. The team works very closely with business owners and product managers in the digital space to ensure digital roadmaps are created and managed according to the requirements needed to solve the high priority problems within each roadmap. The business analyst team is organized, values research, great at facilitation, problem solving and bringing the right skill sets together to ensure we have aligned requirements to enhance our guest experience across our digital properties. Translating business strategy into feature/project requirements is a specialty of this team.A day in the life: Works closely with Product Managers, Business Owners and Technology teams to ensure requirements are in place and understood. Responsible for ensuring acceptance criteria is aligned. Works closely with Architects to ensure system implications/dependencies are understood. Facilitates requirement conversations with Technology Teams. ?Experience and functional requirements gathering?Helping business owner and/or product manager groom backlog?Including dependency management and architectural decisions in requirements?Aligning overall scope and sequencing recommendations with product manager?Utilizes artifacts such as JIRA, Confluence and Business Process Documentation to facilitate requirement alignment sessionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for 2 Functional Business Analysts to work with an enterprise-level healthcare organization. This resource will perform process improvement across the enterprise,... More interacting with stakeholders (Clinical, technical, financial) to improve cost savings. To be successful in this role, this resource will have real-world experience gathering structured requirements from stakeholders, identifying gaps in different lines of business, and presenting to executive leadership. Hands-on Excel skills are required, along with healthcare-specific experience, and a Bachelors Degree. This role is hybrid in Newtown Square, PA. Candidates must consent to a background check and drug screen upon hiring for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less