Business Analyst III

Insight Global is seeking a Business Analyst III to support a leading media organization’s data quality and rights management platforms. This role partners closely with business users, technical leads, and offshore development teams to ensure accurate data capture and seamless system usage across the organization. The Business Analyst III will manage requirements for a SaaS based data quality tool that supports content acquisition, user onboarding, and ongoing data management initiatives. The ideal candidate is a strong communicator who understands core business analysis fundamentals, thrives in Agile environments, and excels at serving as the connective tissue between users, leadership, and technical teams. Media or entertainment experience is highly valued, along with the ability to listen to user challenges and translate them into effective, scalable solutions.

• Serve as the primary Business Analyst supporting a SaaS data quality and rights management tool
• Partner with business units and Product Managers to gather, define, and document requirements
• Translate complex business needs into clear, actionable functional specifications
• Lead planning and prioritization sessions; maintain and manage a prioritized backlog
• Facilitate discovery, requirements, testing, and deployment activities across the SDLC
• Act as the liaison between business users, technical leads, and offshore developers
• Lead and support User Acceptance Testing and quality assurance efforts
• Monitor business strategy changes and assess downstream system impacts
• Develop SOPs, training materials, and user guides; deliver end-user training
• Investigate, resolve, and escalate issues while maintaining ownership and urgency
• Support Scrum ceremonies and align sprint work with business objectives

Compensation:
$55/hr to $65/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 7+ years of experience in Business Analysis
• Strong understanding of core BA fundamentals (requirements, use cases, stakeholder management)
• Experience writing clear, detailed use cases
• Hands on experience working in Agile/Scrum environments and attending all Scrum ceremonies
• Strong Jira and Confluence experience
• Experience supporting SaaS products, especially data quality or data management tools
• Excellent communication skills with the ability to manage stakeholders and cross functional teams
• Experience acting as a bridge between business users and technical teams
• Comfort working closely with users; user focused mindset
• Ability to manage ambiguity and provide clear direction and answers
• Bachelor’s degree in a technology-related field or equivalent experience

• PMI-PBA certification
• Experience supporting enterprise media systems or metadata platforms
• Strong background in information governance and business process engineering
• Experience facilitating Joint Application Design (JAD) sessions
• Exposure to large-scale enterprise system implementations

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.