Job Search Results for business analyst

A major publicly traded company in the travel industry is looking for a Jr. Business Analyst to support enterprise and shipboard technology systems that power onboard operations, finance, and guest... More commerce across our global fleet. In this role, you will translate complex operational and financial needs into clear functional requirements that guide system design, development, and delivery. You?ll partner closely with engineering, finance, product, and shipboard teams to ensure system behavior aligns with real-world workflows, regulatory requirements, and audit standards. This role plays a critical part in ensuring the accuracy, reliability, and integrity of systems that process high-volume, high-value transactions used daily onboard our ships.What You?ll DoDefine & Own Requirements? Gather, analyze, and document business and functional requirements for assigned systems and initiatives? Translate business needs into clear user stories, acceptance criteria, and business rules? Own functional behavior end-to-end, ensuring solutions align with documented requirements throughout development and testingPartner with Stakeholders? Collaborate with Finance, Shipboard Operations, Shore Excursions, Guest Operations, Engineering, QA, and Product teams? Facilitate working sessions to clarify requirements, validate assumptions, and resolve ambiguitySupport Delivery & Validation - Support UAT planning and readiness? Partner with QA and engineering teams to confirm solutions meet requirements before releaseDocumentation & Compliance? Create and maintain clear, traceable documentation supporting operational transparency and audit readiness? Ensure business rules and functional decisions are well-documented and retained for future referenceShipboard Engagement? Travel up to 10% annually to ships to support system rollouts, training, and operational readinessGather first-hand insights into shipboard workflows and incorporate learnings into requirements and documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial,... More capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Partner with clinical and operational teams to define, track, and report performance metrics? Analyze data to identify improvement opportunities and provide insights to leadership? Develop and... More maintain KPIs, dashboards, and reports (clinical, operational, financial)? Manage and prepare data from multiple sources for reporting and analysis? Support system-wide quality improvement and strategic decision-making? Collaborate with analytics and business teams to enhance analytic productsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements from existing clients, enhancing configurations, training, improving business... More processes, and ensuring overall client satisfaction. As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs. You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans. Primarily looking for candidates with experience with pension plans and or a background in Actuarial Sciences. Duties and Responsibilities:Responsible for analyzing customer requirements and the analysis of information/data. Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role leads the effort to analyze, validate and document the business and system requirements.Acts as a bridge between the business and the IT groups and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Provides input to improve overall efficiency and processes.Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. Provide daily support to clients during system development and implementation, including telephone support / contact for clients.Participate in regular client status meetings including assisting with status reports, meeting notes, etc. as determined by client's needs. Manage multiple clients and tasks and prioritize work as required. Send correspondence to clients. Participate in upgrade or new implementation projects from beginning to end or parts of a major project. This will include estimating and quoting work in conjunction with Programmers. Participate in sessions with clients to collect business requirements (JAD). Provide client training. Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers. Analyze plan documents and prepare and/or peer review specifications. Draft release notes and update delivery documents. Assist with monthly support and maintenance updates if required. Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables. Setup client and plan rules in CPAS v5 products with supportEnsure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations. Document and maintain problem logs. Write comprehensive test plans as needed for upgrades / changes. Test template application, custom work, defect fixes etc providing QA of the system. Enter, update defects in the CPAS Quality system Demonstrate a financial accountability to upselling and encourage clients to configure additional CPAS functions. Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Supporting Service Now platformTranslate requirements to technical requirementsWrite user storiesUpdate sets and tablesWe are a company committed to creating diverse and inclusive environments where... More people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a dynamic and personable Service Now Business Analyst to join their team. The ideal candidate will have strong communication skills, the ability to... More understand, create diagrams, participate in Agile ceremonies and familiarity with User Acceptance Testing.Pay Range: $50 - $55/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for two Data Business Analysts to join a large banking client on a 12 month contract based in downtown Toronto going into office 3 days/week + every first Friday of the... More month. The successful candidate will join the financial reporting team supporting a contact center project and be responsible for gathering requirements and analyzing data. Previous experience working in large enterprise environment on contact center projects, and expertise with complex SQL queries is essential to succeed in this role.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global Is looking for a Salesforce Requirements Analyst to support one of our financial services clients local to Pittsburgh. This individual will be a part of their Requirements team to... More support a Salesforce implementation project that is currently underway. This individual will be required to gather, document, publish and validate requirements specific to the Salesforce implementation project. They will be required to have experience using Jira to capture requirements, Confluence to put together documents (sprint announcements), and have a strong background in Salesforce. The individual's day to day will be 75% meeting with multiple teams in sales/salesforce and 25% documenting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Modeling & Dashboard Development? Build, enhance, and maintain Power BI dashboards and reports that deliver clear, actionable insights to business stakeholders.? Design and optimize semantic... More models, data relationships, and data structures to ensure scalable and high-performing analytics solutions.? Write, refine, and troubleshoot DAX measures and Power Query (M-code) transformations to support evolving reporting needs.Data Quality, Validation & Troubleshooting? Perform regular data validation across Power BI, Salesforce, Snowflake, and Foundry sources to ensure end-to-end accuracy.? Investigate data discrepancies, identify root causes, and partner with data engineering or system owners to resolve issues.? Monitor dataset refreshes and performance, proactively addressing bottlenecks or failures.Cross-Platform Data Integration? Extract, clean, and prepare data from multiple platforms?including Salesforce, Snowflake, and Foundry?to support unified reporting.? Ensure data pipelines feeding dashboards are efficient, well-documented, and reliable.Stakeholder Engagement & Requirements Gathering? Meet with business partners to understand reporting goals, clarify requirements, and translate needs into well-defined analytical deliverables.? Present insights clearly, adapting communication style for both technical and non-technical audiences.? Gather ongoing feedback and iterate on dashboards to ensure solutions remain relevant and valuable.Collaboration & Continuous Improvement? Work closely with product, analytics, operations, and engineering teams to align reporting with broader business objectives.? Identify gaps in data, processes, or reporting capabilities and proactively recommend improvements.? Maintain documentation and advocate for best practices in data modeling, visualization standards, and governance.Ad-Hoc Analysis & Support? Use Excel for quick analyses, validations, pivots, and data exploration when needed.? Support stakeholders with one-off analytical questions or deeper dives into trends and performance drivers.Ownership & Professional Excellence? Take responsibility for deliverables from initial scoping to deployment, ensuring quality and timeliness.? Demonstrate curiosity, problem-solving, and a continuous improvement mindset, always looking for ways to enhance reporting efficiency and insight quality.? Collaborate openly, communicate clearly, and uphold a high standard of analytical rigor.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Business Systems Analyst to join the team with one of our largest banking clients on a 6-month contract. The successful candidate will be required to go on-site... More in downtown Toronto 3x a week and will support and evolve enterprise inventory, asset, and ServiceNow-based systems. This role goes beyond documentation?requiring someone who can dive into complex, ambiguous problems, span multiple systems, and persist until the right answers, data, and alignment are achieved.The ideal candidate brings strong process definition, requirements gathering, and stakeholder management skills, with a particular focus on CMDB, HAM, SAM, and inventory management. This individual will play a critical role in closing documentation and data gaps, enabling audit readiness, and ensuring business and technical teams are aligned around accurate, actionable information.Key Responsibilities- Define and analyze end-to-end business processes, tackling complex problems beyond basic documentation.- Gather, refine, and document clear business and functional requirements across ServiceNow, inventory management, and related systems.- Analyze and document data structures, including tables, source-to-target mappings, and data dictionaries.- Identify and close gaps across CMDB, HAM, and SAM, strengthening documentation and data quality.- Lead stakeholder engagement to align priorities, secure inputs, and drive consensus?even when inventory management is not a primary focus.- Produce high-quality documentation, diagrams (using Lucidchart), and supporting materials in Confluence, tracking work in Jira.- Support audit, compliance, and governance needs through accurate, traceable documentation.- Create training materials and enable knowledge transfer; communicate proactively and consistently with stakeholders.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less