Job Search Results for business analyst

Insight Global is seeking a Business Process Analyst to support a Business Banking team, on a hybrid basis. This role acts as a bridge between business users and technology, operating as a consultant... More to understand frontline challenges and translate them into clear, actionable requirements for the technical teams. The successful candidate will lead journey mapping, gap analysis, and requirements gathering to support new builds and enhancements within Salesforce and the eCRM platform, including AI-enabled capabilities.Key Responsibilities? Work with frontline agents to understand workflows, challenges, and pain points? Act as a bridge between business users and eCRM/technology teams? Gather, document, and manage requirements for new builds and enhancements? Perform gap analysis and map current-state vs. future-state processes? Create journey maps and process flows using Microsoft Visio? Support modernization of legacy eCRM processes and intake management? Submit and manage Salesforce requests as a business user? Support AI-enabled enhancements within the Salesforce/eCRM platform? Provide ongoing input and clarification to technology partners throughout deliveryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PurposeThis role will help bridge the gap between business needs and IT solutions in the insurance industry by gathering requirements, assisting with implementation efforts, supporting end users and... More software systems, and improving upon business processes. Collaborate with stakeholders, analyze data, author business and technical requirements, and help ensure that technology projects align with insurance industry standards and company goals.Specific Responsibilities ?Gather and define business requirements: Work with subject matter experts to collect and document business needs for new or enhanced systems through interviews, workshops, and surveys. ?Systems Support: Help with the implementation, maintenance, and ongoing production support of critical insurance software systems and ensure system performance and stability. ?Troubleshoot and test: Assist in testing and troubleshooting systems to resolve issues and ensure they function correctly. ?Project Work: Assist with projects and shifting priorities as needed.?Liaise between business and IT: Function as a communication bridge between business departments (like underwriting, operations, finance) and the information technology team. ?Improve processes: Analyze existing business processes to identify areas for improvement and efficiency gains. ?Analyze data: Evaluate data to inform decision-making and report on key performance indicators (KPIs).?Training and documentation: Train users on software applications, system enhancements, and create detailed business process documentation.?Reporting: Respond to user requests to generate reports from the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Meet with stakeholders to understand reporting goals, required metrics, and intended audience outcomes. Research how peer municipalities structure and present similar information to inform best... More practices. Define a standardized framework for how core metrics should be organized and communicated. Translate BI outputs into clear visual stories using charts, graphics, and structured layouts. Design and build a templated reporting package in Adobe InDesign that departments can use consistently. Produce polished, publication-ready PDF reports aligned with municipal branding and communication standards. Document processes and provide guidance to ensure long-term adoption of the new reporting format. Act as the bridge between data, design, and business needs?ensuring information is both accurate and easily understood. This role will be hybrid 3 days onsite.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Understands how to automate processes, etc.Do heavy data-driven work and analysis.Breaks down the product to something you can transform into data for reporting purposes.Ability to drive, execute,... More and facilitate meetings. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a fully remote Technical Business Analyst to play a central role in a shared service group of a large healthcare client. This person will be operating at the intersection of... More architecture and development. This position is responsible for translating architectural direction into clear, actionable technical requirements that drive effective solution delivery. This person will be gathering detailed requirements directly from solution and enterprise architects (not business-facing) and translate architectural requirements into technical requirements consumable by development teams. This BA will be creating clear and comprehensive user stories, acceptance criteria, and technical specifications while maintaining ongoing documentation updates as requirements evolve across the project lifecycleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-To-Day: Insight Global is seeking a Technical Systems Analyst for one of our largest clients in Woburn, MA. This position will play a critical role in the client?s business transformation journey... More which involves migration from legacy systems to industry 4.0 and enterprise digital systems like MES, LIMS, MAM, QMS in the Make-to-Order process domain. The Analyst will play a key role in identifying business requirements, analyzing current state business processes and systems, mapping requirements to future state system capabilities, and configuring, training, implementing, and supporting enterprise solutions. The role will also be responsible for maintaining/supporting our legacy systems in the interim state and enhancing/maintaining future state systems post project implementation for reliable functional performance, conducting root cause & corrective actions, and working with business stakeholders and IT teams to drive improvements.The ideal candidate will have a previous background in the manufacturing industry and hands-on experience with at least one MES project implementation. This will be a hybrid position (4 days in office, 1 remote) in Woburn, MA. Salary: $95k- $125kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is replacing their current electronic invoicing/bill presentment application with a new payment processing solution. The OCM Analyst will drive awareness, capability, and adoption across... More key stakeholder groups, partnering with project and business leaders to ensure a smooth transition and measurable user readiness.**Key Responsibilities**?Build targeted Organizational Change Management (OCM) plans that leverage multiple channels (e.g., meetings, demos, emails, FAQs) to communicate benefits, timelines, and what to expect.?Conduct stakeholder analysis for impacted applications to determine ?who? and ?how many,? including key leaders and user segments.?Assess change impacts, identify areas of resistance, and recommend mitigation strategies.?Craft clear, effective communications and engagement materials tailored to stakeholder needs.?Develop training resources and job aids for new functionality; coordinate with SMEs to deliver just in time learning.?Partner with leadership to ensure alignment and visible sponsorship throughout the rollout.?Design and execute readiness assessments and adoption pulse checks; analyze results and recommend actions.?Collaborate with the project team to monitor adoption, surface gaps, and drive additional support/communication/training as needed.?Support post go live hypercare with accessible channels for questions and ongoing reinforcement activities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the DC area is looking to add a Cyber Analyst to join their team. This position is in support of the IT division for a government customer. In this position you will be responsible for... More working with the end client to gather information around regulatory compliance requirements. This is not a highly technical role but does require candidates to have a basic understanding of IT Compliance standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

About the RoleWe are looking for a detail-oriented, proactive specialist to take ownership of a set of operational processes and supportan upcoming automation initiative. Part of your time will be... More dedicated to running and maintaining a key internal process,and part will be spent supporting a project aimed at moving that workflow into an automated solution.You?ll work closely with Sales, Finance, and our technical teams, acting as both an operational partner and a businessanalyst. You?ll receive full onboarding and ongoing support from the current process owner, who will remain available as aconsulting partner throughout the project?s duration.Key ResponsibilitiesOperational Responsibilities? Review daily activation needs from internal systems to identify items requiring action.? Manage an internal support channel where Sales can raise questions or issues, ensuring timely and accurateresponses.? Troubleshoot discrepancies or blockers in a customer?s activation process by coordinating with cross-functionalpartners.? Contribute to the monthly reporting package prepared for auditors.? Maintain up-to-date documentation and help identify opportunities to streamline processes.Project Responsibilities? Serve as the business analyst for a project focused on automating a currently manual workflow.? Work closely with the technical team to refine requirements, clarify use cases, and support solution design.? Prepare UAT test plans and cases, execute testing, and document results.? Track risks, dependencies, and progress to ensure the project aligns with operational realities.What You Bring? Strong attention to detail and a high level of reliability in daily operational tasks.? Clear communication skills and comfort working with Sales and technical teams.? Experience in business analysis, operations, or process improvement, familiarity with UAT planning and executionis welcome.? Comfort working with documentation and collaboration tools such as Confluence, Miro, and shared knowledgebases.? Ability to visualize and describe processes using BPMN or similar business process modeling techniques.? A structured, ownership-driven mindset with a habit of organizing information and decisions so others can easilyfollow.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking junior and senior candidates for a PMO / Business Analyst role(s) supporting our client's Strategic Initiatives & Engagements (SIE) team. Our client is prestigious global... More bank and this division of the business is focused on a popular tech-forward consumer credit card undergoing a major acquisition. This role will be pivotal in driving change management, critical projects, and providing support to the SIE team where appropriate. The primary functions of the role include:- Tracking the Enterprise Portfolio (EP) roadmap, managing a 1-N list of projects across various functions- Soliciting program updates from Subject Matter Experts and project owners- Following up on critical blockers, risks, or issues to ensure timely resolution- Ensuring regular updates are maintained on Smartsheet and other designated tracking tools- Setting up and conducting weekly, bi-weekly, and monthly sessions with SMEs and leadership to report on progress and address issues- Holding change management sessions to ensure appropriate documentation and tracking for any changes or additions to the roadmap- Reporting changes to executive leadership for approvalWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less