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Tier 1 Help Desk Support

A local healthcare client of ours is looking for Remote Overnight Help Desk Support to join their growing company! This role is an essential part of the IT HR Technology team and will provide support... More for incoming technical requests while assisting with provisioning tasks during downtime. We are seeking motivated individuals who can work independently and provide excellent customer service.Key Responsibilities:? Answer and resolve incoming technical support calls with professionalism and efficiency? Provide strong customer service while troubleshooting issues through ticketing systems (any prior experience with ticketing systems is helpful)? Handle escalation points as necessary? Utilize downtime to perform provisioning tasks?prior provisioning experience is a plus but not required? Maintain clear communication with the team and document interactions appropriatelyAdapt to overnight work schedules and demonstrate reliability in unsupervised remote work environmentsCandidate is required to work all days and time listed for each shift. There will be a training period ranging from 1-2 months where all candidates will work 8-5 EST, before transitioning into designated shift. The ideal candidate would have availability between the hours of 8 AM- 11 PM EST M-F, and will likely end up in the 11:30 AM-8 PM EST shift. Compensation: $16-$20 per hourExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Front End Software Engineer

Description:We are seeking a Senior Front End Software Engineer with deep experience building intuitive, high-quality user interfaces and internal tooling. You will join a small team of AI... More researchers and engineers at Salesforce working on advanced AI applications (e.g., atlas agentforce, labelforce or Everse). Your role will focus heavily on building web tools and interfaces that make complex AI systems easy to use.An example project for this role is Everse, an evaluation and simulation platform for AI agents.?It enables the team to:Simulate voice and text agents through configurable personas (tone, speech speed, call quality).Execute test suites to assess agent performance in realistic scenarios.Analyze outcomes, compare agent versions, detect regressions, and ensure consistent behavior across deployments.This engineer will own major portions of the UI/UX and front-end architecture that power Everse and upcoming AI tools.Key Responsibilities & QualificationsLead development and maintenance of core web tools and front-end applications.Build responsive, high-performance interfaces using React, TypeScript, Next.js Develop backend APIs and services using Node.js and PythonTranslate UX designs and prototypes into clean, maintainable production code.Maintain strong testing practices (Jest, component/unit testing).Ensure UI performance, stability, and scalability across products.Collaborate closely with AI scientists, backend engineers, and product stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer

As a Data Engineer II, you will provide expertise in data engineering tools and platforms within a defined domain. You will identify development and support needs, take on design responsibilities for... More data pipelines and transformations, and support operational readiness. This role facilitates collaboration across teams to ensure data solutions align with business goals and downstream consumers.- Design, develop, and maintain robust, scalable, and secure data pipelines using Azure Data Factory.- Build and maintain curated data models in SQL Server to support analytics, reporting, and operational workloads.- Develop and optimize complex SQL queries, views, and stored procedures for performance and reliability.- Implement data ingestion, transformation, and loading patterns across multiple source systems.- Collaborate with cross-functional teams to translate business requirements into technical data solutions.- Write clean, efficient, well-documented, and maintainable pipeline and transformation code.- Participate in code reviews and contribute to shared data engineering standards and best practices.- Ensure data pipeline performance, scalability, reliability, and security, including appropriate access controls.- Design and maintain data quality, pipeline health, and monitoring metrics; support alerting and operational runbooks.- Develop and maintain technical documentation in compliance with IT policies and standards.- Troubleshoot and resolve complex data and pipeline issues; participate in root cause analysis.- Mentor and guide junior engineers through reviews and knowledge sharing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Data Engineer

Day-to-Day / ResponsibilitiesA client in the insurance/annuities space is looking for a highly skilled Data Engineer to join their enterprise data engineering and delivery team. These resource will... More contribute to modernizing the data ecosystem and enabling high-quality, business-ready data across the organization. This role focuses on building scalable data pipelines, transforming raw data into usable assets, and ensuring data reliability for their insurance and annuity operations. Success in this role requires strong Python and SQL skills, deep curiosity about the why behind the data, and the ability to translate engineering work into meaningful business impact. You will work self-directed on complex problems, contribute to the migration from legacy systems to a modern tech stack, and help the business make better decisions through trustworthy, well-engineered data. This is an opportunity to influence how data is delivered, understood, and used to drive behavior and outcomes across the organization. The ideal candidate will be looking for $65-75/hr. Core responsibilities include:Building and maintaining scalable data pipelines using Python, SQL, and GitDeveloping high-quality transformations using Coalesce or DBTSupporting the migration from legacy systems (SSIS, stored procedures, Azure DevOps) into the new Snowflake-based stackImplementing orchestration workflows using DagsterEnsuring data quality using DatafoldTroubleshooting data issues by digging into root causes and understanding business impactCollaborating with analysts and business teams to understand what the data means and how it drives decisionsDocumenting data logic, lineage, and constraintsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Fabric Data Lake Consultant/Architect

We are seeking an experienced Data Lake Consultant / Architect to evaluate, design, and support a modern data lake solution within the Azure ecosystem, with a strong preference for Microsoft Fabric.... More This consultant will play a key role in ensuring Power BI can efficiently consume data from the appropriate data lake sources and support analytics use cases. We are looking for a hands-on data professional who has either built a data lake from the ground up or evaluated and optimized existing data lake architectures.Key ResponsibilitiesAssess and evaluate the current data lake architecture and make recommendations for improvements or modernizationDesign and/or enhance a data lake solution using Microsoft Fabric and Azure servicesEnsure data is properly structured, governed, and optimized for Power BI consumptionCollaborate with business and technical stakeholders to determine where data should reside and how it should be accessedSupport front-end analytics by ensuring Power BI reports are pulling from the correct data lake sourcesProvide architectural guidance, best practices, and documentation around data ingestion, storage, and accessPartner with engineering and analytics teams to align data lake design with enterprise data strategy$75/hr to $83/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE - IntelliMatch Architect

Insight Global is seeking an IntelliMatch (DIM) Architect for a top financial services client. This candidate can sit anywhere in the US and it will be a longterm contract enagement. This individual... More will serve as the technical owner of the IntelliMatch environment, balancing high-level architectural responsibility with hands-on development and delivery. The architect will guide solution design, drive technical standards, and lead complex IntelliMatch initiatives while partnering closely with cross-functional teams. This role is ideal for a seasoned IntelliMatch expert who thrives in both strategic decision-making and active implementation within enterprise-scale systems.Key Responsibilities: - Own and evolve the overall IntelliMatch (DIM) architecture across new and existing reconciliation solutions- Lead complex development efforts including customization, automation, and SQL-based enhancements- Define and enforce development standards and architectural guidelines- Partner with project managers and product owners on backlog refinement, prioritization, and delivery planning- Serve as the primary technical authority throughout implementation, testing, and release phases- Design and oversee integrations between IntelliMatch and upstream/downstream systems- Review existing processes and implementations to identify architectural improvements- Produce and maintain architecture documentation, solution designs, and technical guidelines- Ensure solutions meet quality, performance, and scalability expectationsCompensation: $75/hr to $85/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Platform Engineer (Python, DevOps, CI/CD)

Job Description: Insight Global is seeking a Platform Engineer to support a high-impact enterprise AI enablement initiative. This individual will join a fast-moving team responsible for building and... More maintaining internal tools, backend services, and deployment pipelines that support the rollout of Gemini Enterprise as a SaaS-like offering. The ideal candidate is a self-starter who can take initiative, wear multiple hats, and thrive in an environment where processes are still being solidified. This role blends backend engineering, infrastructure, tooling, and user support, making it perfect for someone with an SRE mindset who enjoys building practical solutions that teams rely on every day. Day to Day:? Build, enhance, and support custom backend applications used internally? Support tools enabling the rollout and administration of Gemini Enterprise? Write and maintain CI/CD pipelines, including creating pipelines from scratch? Migrate applications and infrastructure into new GCP environments? Respond to internal users and support requests, especially in the mornings? Iterate on application features, fix bugs, and improve stability in the afternoons? Collaborate with a newly formed PM organization and gradually adopt Jira processesBalance meetings with hands-on development workCompensation:$55/hr to $65/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Software Test Engineer/Sr. SDET - INTL Costa Rica

As a Sr.STE/Sr. SDET, you partner with software developers to create and code tests concurrently with product development. You build tools that help developers be more productive, write better code... More and test it themselves. Troubleshooting is an understatement; it's more like trouble forecasting. The STE will also act as a representative of the Software Test Engineering Team in scrum meetingsand provide input on how to provide better quality coverage for the applications supported.Responsibilities Include:? Work in an Agile Software Delivery methodology highly focused on developingautomated tests within an iteration.? Work with the project team to drive Test Driven Development where modules thatare being worked on are tested right away for immediate feedback? Provide a risk assessment on the defects identified and set the correct priorityand severity.? Automation is NOT the only mechanism for quality. As an STE, you are expectedto perform ad-hoc/exploratory tests from a feature as well as regression testing? Significant understanding on complex coding frameworks and applications suchas Java, Node, Mobile and OTT? Ability to develop and execute perform Performance Tests? Understanding application behavior and utilizing testing techniques? Justifying test coverage for application(s) supported.? Mentoring of team members on the following competencies:? Test Automation and STE Test Automation Standards? Use of STE Unified Test Framework? Application behavior and testing techniques? Test coverage for application(s) supported.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Protection Engineer

The Data Protection Engineer (DPE) is a hands-on individual contributor responsible for designing, implementing, and operating enterprise data protection controls that safeguard sensitive company and... More customer data. This role focuses on the practical execution of data protection technologies across endpoints, email, cloud services, and collaboration platforms, with a strong emphasis on DLP, data classification, and information protection. The DPE partners closely with IT Security, Compliance, Legal, and business teams to translate regulatory and business requirements into effective technical controls. Day-to-Day Responsibilities ? Design, deploy, configure, and maintain enterprise data protection solutions across endpoints, email, cloud services, and collaboration platforms ? Configure and maintain: ? DLP policies and rules ? Sensitivity labels and classification schemes ? Detection logic and control parameters ? Troubleshoot and resolve data protection and sensitivity label issues affecting end users ? Monitor and triage data protection alerts and incidents, driving remediation and follow-up ? Implement and operate DSPM capabilities, including data discovery, posture assessments, and exposure remediation ? Ensure data protection controls align with regulatory, legal, and corporate requirements ? Integrate data protection platforms with SIEM and IAM systems ? Support data flow mapping, risk assessments, and remediation initiatives ? Participate in architecture reviews and change management activities ? Create and maintain technical documentation, including diagrams, SOPs, playbooks, and configuration guides Stay current on data security threats, trends, and emerging technologiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Multi-Cloud Network Engineer

This position is responsible for designing, delivering and supporting the organization?s Ansible and Terraform solutions within the Aviatrix multi-cloud and Equinix Fabric environments at an expert... More level by specifically executing procedures that are standardized, competent, and compliant based on the standards set forth by the organization. Technical expertise is required for orchestration of critical systems and functions relative to daily operations and infrastructure support. A strong network engineering and cloud network engineering background, with expertise in Terraform and Ansible, as well as leadership capabilities for task delegation and team collaboration is required.Key Responsibilities:?Design, implement, and manage multi-cloud network (including AWS, Azure, and GCP) solutions using Aviatrix and Equinix Fabric.?Develop and maintain well-designed, testable, efficient code by using best practices within Terraform for an enterprise environment containing multiple developers.?Utilize Ansible for configuration management and automation of network tasks.?Provide team leadership by delegating tasks and collaborating with other teams to ensure project success.?Collaborate with network engineering and operations groups for Ansible playbook development and IaC onboarding.?Gather and refine specifications and requirements based on technical needs of the business.?Maintain up-to-date documentation of configurations and processes, and standards.?Provide training for engineering and operations teams adopting IaC practices.?Collaborate with engineering teams to develop IaC deployments using Terraform.?Develop best practices for IaC deployments and code management.?Manage CI/CD Pipeline for application deployment using tools such as Jenkins/uDeploy/Cloud Foundry.?Provide solution integration with vendor infrastructure applications including physical and logical infrastructure devices. ?Interface with IT management to road-map automation application improvements, and opportunities. ?Utilize Bitbucket for source code management with multiple repositories and branching strategies.?Implement and maintain ServiceNow workflows and integrations for critical tasks and activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less