Job Search Results for it manager

Client Success Account Manager

About the RoleInsight Global is hiring for a Client Success Account Manager to join PayByPhone, a global mobile parking payments platform used by cities, operators, and millions of drivers worldwide.... More This individual is responsible for owning and growing relationships across an established portfolio of client accounts. This role is highly consultative and relationship-driven, focused on client retention, revenue growth, and long-term partnership value.You?ll work closely with clients to deeply understand their operations, identify opportunities to expand adoption of solutions, and act as a trusted advisor and advocate for both the client and the company. This role goes beyond relationship management, you will own the actions, execution, and outcomes within your accounts.This is a remote role with limited but meaningful travel, including client visits, conferences, and annual sales summits.What You?ll Be DoingClient Relationship & Account Ownership? Serve as the primary point of contact for assigned client accounts? Build deep, trusted relationships with stakeholders across client organizations? Own all account activity?not just the relationship, but the follow-through and execution? Advocate for the client internally while representing the company externallyRetention, Growth & Revenue? Drive client retention, renewals, and account profitability? Identify and execute opportunities to expand services, solutions, and adoption? Lead quarterly business reviews (QBRs), often in person? Consult on operational improvements and solution optimizationConsultative & Operational Focus? Get deep into client operations to identify challenges and opportunities? Act as a problem solver?comfortable navigating ambiguity and complexity? Collaborate cross-functionally with Sales, Marketing, Client Support, and LeadershipData, Tools & CRM? Maintain accurate Salesforce (or equivalent CRM) data including notes, meetings, action items, and opportunities? Use data and insights to inform strategy, recommendations, and client discussions? Vet and assess candidates, solutions, and opportunities using AI tools such as ChatGPT, Copilot, and other platforms (e.g., Responsive, GovSpend)Travel & Representation? Attend ~2 conferences per year, 1 annual sales summit, and 1?2 client visits annually? Represent the company at regional or national conferences? Ability to fly, rent a car, and travel independently across the US and CanadaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Technical Project Manager, Data Center Design and Engineering

Our client, a global technology company, is building out the design and engineering function supporting their hyperscale data center program. This role sits inside the Design & Engineering group and... More supports the team of program managers driving design delivery from concept through issued-for-construction.This is a hybrid seat. Roughly two thirds of the job is program coordination across design packages and the partners who produce them. The other third is standing up the reporting and operating rhythm for a team that is growing fast and does not yet have that infrastructure in place.The team is remote and distributed. There is no onsite requirement. East Coast time zone is preferred for meeting coverage.What you will doDesign program coordinationProgram manage reference design packages end to end, tracking scope, schedule, and cost through each design milestoneCoordinate design reviews with architecture and engineering partners, drive issues to closure, and keep packages moving toward releaseSupport the handoff of completed design packages to downstream construction and development partnersMaintain program artifacts and keep documentation current as designs iterateChange managementTrack technical requirement changes and broader engineering changes that impact active design workOwn the change trackers and make sure updates land with the right teams on the right projectsReporting and metricsBuild and maintain the team's dashboards and recurring reportingOwn a weekly team newsletter, from pulling the inputs through publishingTrack portfolio health, cycle times, and process efficiency so leadership has real visibilityOperations and processDocument how the team works today, find the bottlenecks, and propose repeatable fixesWrite standard operating procedures the whole team can adoptSchedule and run alignment syncs across internal engineering teams and external design partnersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Line Manager

The Product Line Manager serves as the business owner for the our customer's product portfolio and is responsible for defining product strategy, developing and managing the roadmap, leading supplier... More engagement, and driving portfolio growth. This role requires strong technical knowledge of fiber optics and transceiver technologies, sound commercial judgment, a deep understanding of market trends, and the ability to partner effectively across sales, engineering, marketing, operations, and supply chain. The successful candidate will translate customer needs and market insights into product decisions that support revenue growth, margin improvement, and market share gains, and drive innovation. They will represent the brand with customers, suppliers, and internal leadership, and will play a central role in shaping product direction, prioritizing investments, and delivering customer value through disciplined execution. Product Strategy & RoadmapOwn product strategy for a fiber connectivity portfolio, focusing on data center, medical, enterprise, government, and telecom marketsIdentify market gaps, customer needs, and competitive opportunities; build data-backed business cases (pricing, revenue, ROI)Define and maintain both near-term and long-term product roadmaps, prioritizing high-impact initiatives and innovationLead agile, quick-turn product initiatives with suppliers and internal teams to accelerate time-to-marketDevelop clear product requirements and lead end-to-end NPI execution (requirements, supplier qualification, validation, pricing, and launch)Manage a robust NPI pipeline using a disciplined stage-gate processMonitor industry trends, emerging technologies, and customer applications through market engagement and researchPricing & ProfitabilityDevelop and execute market-based pricing strategies across direct and channel salesBuild financial models to support pricing decisions, NPI business cases, and large RFPsPartner cross-functionally to improve margins, cost competitiveness, and overall portfolio profitabilityMarket Intelligence & Customer EngagementServe as SME for fiber optic transceivers and connectivity solutions, tracking trends such as 400G/800G/1.6T, silicon photonics, and coherent pluggablesEngage directly with customers, partners, and industry stakeholders to understand use cases, buying behavior, and demand driversRepresent the business in customer meetings, trade shows, and industry eventsCross-Functional CollaborationPartner with sales and business development to support strategic opportunities and define win strategiesCollaborate with marketing on product messaging, datasheets, and campaign contentProvide product training and technical guidance to internal teams, customers, and partnersAlign with operations, procurement, and sales to ensure launch readiness, supply continuity, and fulfillment performanceWork with cross-product leaders to develop integrated, system-level solutions across the broader portfolioPerformance Goals Launch 4 to 6 new products annually to generate more than $5 million in annual revenue through innovative, differentiated, value-driven solutions. First 30 Days Develop an understanding of the current product portfolio, customer base, and target markets within the business unit. Gain familiarity with the business unit?s capabilities, solutions, and cross-functional resources. Develop an initial product roadmap aligned to growth markets, applications, and customer demand. Identify the partners, suppliers, and engineering resources needed to support roadmap execution. First 60 Days Complete at least three voice-of-customer discussions to validate product priorities and roadmap direction. Finalize a 6-month product roadmap with timelines and execution priorities for presentation to leadership. First 90 Days Engage key telecom and data center customers to gather voice-of-customer insights, understand current network architectures, and identify future solution opportunities. Finalize a 12-month product roadmap with timelines and execution priorities for presentation to leadership.This role pays a base salary between $135-175K and will be sitting remotely in Dallas, TXWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Electronic Security System Engineer/Application Manager

We are looking for an Engineer to join the team immediately. This is supporting a state funded project, and will be remote but require 10% travel for site surveys in New York State. Below is a... More summary of the position:?Lead the development of integrated electronic security system designs including access control, video surveillance, intrusion detection, and related technologies.?Collaborate with Strategic Account Managers and clients to define requirements, scope of work, and detailed technical specifications.?Prepare and review engineering estimates, system layouts, submittal documentation, and technical drawings.?Support the sales process by delivering compelling technical presentations and proposals.?Serve as a technical expert and escalation point during installation and commissioning phases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Federal Business Development Executive

Insight Global is seeking a high-performing, senior-level Business Development Manager to drive strategic growth across our federal health portfolio. The ideal candidate has a deep understanding of... More Army customer base and most importantly, a robust, active network of industry and government contacts across a variety of DOD clients. This role requires a proven track record of identifying, qualifying, and capturing new business opportunities, as well as managing recompetes to fuel company growth. Key Responsibilities:-Pipeline Development & Growth Strategy: Develop and execute a comprehensive Army growth strategy, maintaining a 2-year strategic pipeline of opportunities.-Relationship Management: Leverage an existing "rolodex" of relationships across Army customers to foster client connections, gain customer insights, and position the company as a preferred vendor.-Teaming & Partnerships: Identify, negotiate with, and build partnerships with strategic teaming partners (primes and subs).-Market Intelligence: Monitor federal procurement trends, modernization, and digital transformation.-Executive Reporting: Brief executive leadership on pipeline health, pursuit status, and win strategies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Azure Cloud Program Manager

?Lead overall migration wave planning, scheduling, execution tracking, risk management, and stakeholder communication across global teams.?Serve as the primary point of accountability for delivery... More quality, team performance, customer status reporting, and escalation management.?Coordinate daily standups, backlog refinement, weekly status reporting, customer updates, monthly business reviews, resource capacity planning, and quarterly business reviews.?Partner with project managers and technical teams to ensure migration activities are completed on schedule with minimal customer disruption.?Track risks, dependencies, blockers, team performance, and delivery metrics while driving timely resolution of issues.?Provide leadership, coaching, and operational support to offshore delivery teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Portfolio Director

The Portfolio Director is responsible for strategic planning, execution, and governance of all projects and initiatives within an assigned area. This role is also responsible for managing and... More mentoring a team of project professionals to deliver the technology programs and projects. This is a player-coach role, and therefore the Portfolio Director may also manage specific major projects as assigned.Responsibilities will include technology portfolio planning, estimating, and demand management, ensuring all projects within the portfolio are managed effectively through a full project lifecycle. The Portfolio Director will ensure all projects follow the defined governance processes and change management methodologies and will also have a strong focus on Portfolio Reporting and AnalyticWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. Product Manager

Planning, Delivery, and Execution - you will collaborate with engineering and operations peers to deliver both strategic and tactical plans and objectives. You are hands-on and involved in getting... More results delivered ensuring timely and high-quality product delivery. ? Customers, Partners, and Collaborators - You will engage with customers, partners, and internal collaborators to resolve business requirements, technical considerations, and strategic goals. ? Be the voice of the customer for those using our solutions and gather and take action on customer feedback. ? Vision, Strategy, & Roadmap - You help set strategic vision with executive management and the roadmaps needed to get there for your areas of certificate lifecycle automation, secure key management, and high-assurance identity use cases. ? Work with engineering to lead the enterprise-wide implementation and modernization of Microsoft ADCS and/or KeyFactor based PKI infrastructure, including OCSP, CRLs, and NDES/SCEP. ? Represent your area as a subject matter expert with our internal and external stakeholders. ? Collaborate with security architects and infrastructure/application teams to align PKI solutions with organizational policies and regulatory requirements. ? Support and enhance certificate lifecycle management processes for internal clients, devices, and applications. ? Integrate certificate-based authentication across enterprise services. Including partnering with infrastructure and platform teams to integrate PKI into CI/CD pipelines, cloud environments, and EDR/SIEM platforms. ? Develop and monitor key performance indicators ?KPIs? and regularly report on product performance and progress to senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Commodity Sourcing Manager

?Own multi-year commodity strategies for direct material categories (metals, plastics, electronic components, sub-assemblies, MRO), building should-cost models that hold up against supplier... More pushback.?Lead RFI, RFQ, and RFP processes and e-auction bidding events across global supply markets, qualifying suppliers on capacity, financial health, and risk through structured assessments and site audits.?Negotiate and execute Master Supply Agreements, Long-Term Agreements, and pricing amendments, coordinating with Legal and Finance on annual price reviews and cost-down commitments.?Run Quarterly Business Reviews and supplier scorecards tracking quality (PPM), delivery (OTD), cost, and responsiveness, and build dual-source and geographic diversification plans to close out single-source risk.?Deliver annual cost reduction targets through value engineering, demand aggregation, and supplier consolidation, partnering with Engineering on design-for-cost decisions ahead of new product introductions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE EST - Social Media Manager

We are seeking a Social Media Manager to help drive the social strategy, content execution, and community engagement for a large gaming company. This person will be an operator and creator?someone... More who can jump from content ideation to copywriting to analytics, while staying deeply connected to gaming culture and emerging social trends. You'll partner closely with the leadership team to plan, schedule, publish, and optimize content across major channels including TikTok, Instagram, X, and YouTube, while helping bring game launches, events, and cultural moments to life for a global audience.Key Responsibilities-Manage and publish content across TikTok, Instagram, X, YouTube, and emerging platforms.-Develop engaging social content, write platform-specific copy, and execute publishing calendars.-Create culturally relevant content that resonates with gaming audiences and drives engagement.-Support social campaigns, game launches, partnerships, and go-to-market initiatives.-Monitor social trends, gaming culture, creators, and player sentiment to identify new content opportunities.-Analyze channel performance, track KPIs, and provide data-driven recommendations using analytics and AI-powered social listening tools.-Collaborate with marketing, community, creative, and international teams to ensure consistent and impactful social execution.-Act as a hands-on operator who can move quickly from ideation to execution while supporting day-to-day social operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less