Job Search Results for it manager

ServiceNow Event Manager

Event Management? Configure and support ServiceNow Event Management, including event rules, alert management rules, and alert correlation.? Ensure accurate ingestion and processing of events from... More monitoring tools.? Assist in tuning thresholds, filtering noise, and improving alert quality.? Support the full alert lifecycle, including creation, acknowledgment, remediation, and closure.CMDB & Service Mapping Support? Apply CMDB fundamentals to correctly associate events and alerts to Configuration Items (CIs).? Understand CI relationships and dependencies to support meaningful alert correlation.? Collaborate with CMDB and Service Mapping teams to ensure data quality required for Event Management.ITOM & Operations Collaboration? Understand how Event Management fits within IT Operations Management (ITOM).? Support integration with Incident Management for automated or assisted incident creation.? Work closely with IT Operations, NOC, and monitoring teams to align Event Management behavior with operational needs.Documentation & Continuous Improvement? Develop and maintain Event Management documentation, including event rules, alert logic, correlation strategies, and integrations.? Contribute to and help define a standardized onboarding process for integrating new monitoring tools into ServiceNow Event Management, ensuring consistency, governance, and operational readiness across all sources.? Assist in documenting monitoring onboarding standards, including required data elements, CI mapping expectations, validation steps, and operational acceptance criteria.? Help define and document roles and responsibilities related to Event Management (e.g., Administrator, Operator, Monitoring Tool Owner, Platform Owner).? Support the creation and maintenance of segregation of duties models for Event Management, ensuring clear separation between configuration, approval, and operational execution to support auditability and compliance.? Partner with IT Operations, platform teams, and security/governance stakeholders to ensure Event Management processes are well-governed, scalable, and compliant.? Participate in continuous improvement efforts by reviewing Event Management effectiveness, identifying gaps, and recommending process or configuration enhancements.Day to Day:The ServiceNow Event Management Specialist is responsible for supporting, configuring, and operating the Event Management capability within the ServiceNow platform. This role focuses on ensuring reliable event ingestion, effective alerting and correlation, and strong alignment with CMDB and IT Operations Management (ITOM) processes.The ideal candidate has hands-on experience with ServiceNow Event Management fundamentals, understands CMDB concepts, and can administer ServiceNow at a foundational level while working closely with IT Operations and platform teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Salesforce Project Manager

Program Leadership: Lead end-to-end Salesforce implementations, including Sales Cloud, CPQ, Billing, and Experience Cloud, from discovery through go-live.Cross-Functional Integration: Oversee complex... More integration projects involving Sage Intacct and other systems, ensuring seamless data flow and process alignment between CRM and ERP systems.Agile Governance: Serve as a Scrum Master within the Scrum framework, managing the product backlog in Jira.Stakeholder Management: Manage relationships with executive leadership, ensuring project transparency, risk mitigation, and alignment with organizational KPIs.Process Optimization: Refine Agile methodologies to improve delivery velocity and quality across distributed technical teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Manager - CV & ML

Insight Global is looking for a Computer Vision, Machine Learning Product expert for a global retailer. This is a zero-to-one new product to explore. The ideal candidates have experience building and... More launching new ML and CV products. This project is technical, and a collection of edge case failures we need to solve for the member. Candidates should have experience with machine learning models with some proven outcomes delivering on those types of products (less interested in large language model/ChatGPT/chat bot types of products).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager (Telco/ISP/Field Dispatch)-Remote

Insight Global is looking for a Project Manager to help support a growing organization for a top ISP company in the US. These projects will expand across these focus areas (Field operations, Quality,... More Analytics, ISP and general Telco). We need candidates that are go getters, that can work well with both internal and external stakeholders and drive projects forward. These roles will play a major factor in keeping projects on the right path, documentation on roadmaps and timelines. We will have candidates that can hit the ground running and very quickly be able to come up with project plans for best process and stability across many groups. Lastly we need candidates that can handle a Startup mindset, pivot quickly and be ready to make quick impacts. We have a pay rate from $42-45hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Digital Product Manager- Supply Chain Domain

Digital Product Managers are strategic leaders responsible for driving the development, launch, and ongoing support of a companys digital products. They focus on long-term vision, market trends, and... More identifying new opportunities.Responsibilities:Understanding and delivering digital product or other product goals established including quantifying business benefit.Product roadmap management, creating and guiding roadmaps for product deliveryGuiding UX design and working cross functionally with Change Management, Virtual reality and Data teamsSet ambitious and clear product vision deliverables and communicate it effectively to stakeholders, the team, and the rest of the unit.End to end team, digital product, output strategy from inception to production. Own and drive product lifecycle from design to launch Develop key cross functional partnerships to deliver value added products for PepsiCo Define product requirements and roadmaps Maintain multiple product roadmaps in-line with company vision & strategy Work cross-functionally with Design, Engineering, Sustain, Transformation and Market teams Pursue a deep understanding of user and customer needs through research, workshops and data analysis Capture detailed business product requirements as user stories Drive scalable processes and innovation around the product development cycle Develop metrics and KPIs to measure the success of products, identify areas for and drive improvement with key stakeholders Collaborate across teams to communicate product strategies with internal stakeholders and adjust priorities according to feedbackWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Senior Product Manager (eCommerce)

? Lead e-commerce product management across critical stages of the purchase funnel, with an emphasis on conversion optimization? Own daily enhancement products (e.g., skip-the-line passes, reserved... More seating, and premium add-ons) that drive incremental revenue? Oversee the strategy and execution for catalog and product detail pages, ensuring product information is compelling, clear, and conversion-focused? Optimize the mobile and web experience to effectively move high-intent customers from product discovery to add-to-cart? Use data and experimentation to continuously refine how intent is captured and translated into completed cart actions? Ability to seamlessly shift between strategic leadership and hands-on execution? This individual will own and define the e-commerce strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Accounting Manager

We are seeking an experienced Accounting Manager to join a collaborative, fully remote team supporting enterprise-level accounting and financial reporting functions. This role has contract-to-hire... More potential and best suited for someone who can quickly get up to speed in a fast-moving environment while balancing hands-on accounting work with people leadership. The position is with a leading infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management project. The Accounting Manager will oversee core accounting operations, support financial reporting, and partner closely with internal stakeholders across the organization. Candidates with experience in large corporate environments, construction accounting, or public accounting are strongly preferred. While the role is fully remote, candidates located in or near Atlanta, GA are preferred. On a day-to-day basis, the Accounting Manager will manage and support a small team of one to two direct reports while remaining actively involved in accounting operations. This role will oversee financial reporting, month-end close activities, reconciliations, and the use of SAP or other ERP systems to ensure accurate and timely financial data. The Accounting Manager will collaborate closely with cross-functional partners in a fully remote environment, requiring strong communication and organizational skills. This position expects a balance of leadership and execution, supporting process improvements, maintaining accountability, and contributing directly to the completion of accounting deliverables as business needs evolve. We are targeting a $60-64 an hour for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Account Manager

A client of Insight Global is seeking a detail-oriented Technical Account Manager to support print device operations, vendor coordination, and service management activities across multiple... More facilities. This role is responsible for ensuring efficient printer fleet operations, managing service requests, and driving process improvements. The ideal candidate is highly organized, proactive, and comfortable working in a remote environment while collaborating with onsite personnel and external vendors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cloud Project Manager

?Manage the stand-up and implementation ?lift n shift? of clients baseCAMP CLOUD, current state of planning/scoping, to product launch w/ related services and internal processes.?Using Aha! for... More stakeholder visibility, develop project, milestones w/ timelines, internal and external bc CLOUD documentation for project/product handoff.oAssign project tasks w/ related deadlines and manage project backlog as needed to achieve project goalsoProject completed after knowledge transfer (w/ doc. & process flow) to Customer Care.?Assess the existing IT infrastructure, business infrastructure, including customers products and related applications for cloud readiness and development, in order to prepare internal and external documentation for baseCAMP CLOUD.oAdhere to cybersecurity framework NIST CSF 2.0 for customers baseCAMP CLOUD ?Identify, scope and documents differences in b/t ISO 27001 and NIST CSF 2.0?Set ISO 27001compliance project targets?Collaborate with customers development team, Finance, IT operations(?MSP) and customer stakeholders to define project requirements, service selection and ensure alignment with business objectives.?Author and assemble procedures, required documentation and information collection/use of, but not limited, library?s cybersecurity posture, IT requirements, required configuration information and potential obligations (SLAs,SLOs).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE AI Product Manager

Insight Global is seeking to Lead AI Product Managers to join a global healthcare insurance provider client. One of the Product Managers will be providing support to a rapidly growing platform that... More enables members to understand and act on their healthcare benefits, claims, medications, and recommendations. The other role will focus on driving vision and evolution of products, with a focus on enhancing the right-hand search experience through relevant recommendations, third-party integrations, and deterministic AI-powered capabilities.The ideal candidate profile for both of these roles is someone who has demonstrated knowledge of technical AI and agentic concepts and has strong communication skills and experience working with technical stakeholders. These 2 opportunities are great for candidates looking to making an impact on the future of healthcare through the use of AI. . Compensation: $70 - 90/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less