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Teams Telephony Engineer

Insight Global is seeking a Teams Telephony Engineer for a top reinsurance client. This mid-level, contract-to-hire role sits within the Infrastructure & Operations Microsoft 365 team and focuses on... More the administration, support, and optimization of Microsoft Teams Enterprise Voice. The engineer will act as a primary administrator for Teams Phone, owning day-to-day operations, configuration, troubleshooting, and platform reliability. This is a hands-on role with strong visibility, working closely with internal IT teams and external providers to ensure stable, high-quality voice services across the organization. This is a remote, 3 month contract-to-hire, with a pay rate of $35-45/hr and a conversion salary up to $110k.Day-to-Day? Administer and support Microsoft Teams Enterprise Voice as the primary telephony platform? Handle day-to-day configuration, changes, and troubleshooting for Teams Phone? Manage user onboarding/offboarding, number assignments, and DID lifecycle? Support Direct Routing and SBC integrations? Monitor voice quality using CQD, call analytics, and CDRs? Coordinate with telecom vendors on provisioning, porting, and incidents? Support telephony resiliency, failover testing, and DR call flows? Maintain documentation, runbooks, and operational standards? Collaborate with network, security, and service desk teams on voice-related issues? Provide limited support for a cloud-based faxing solutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Saviynt Engineer

The Lead Saviynt Engineer will own and evolve our Saviynt Enterprise Identity Cloud (EIC) platform, which is the centerpiece of our Identity Governance and Administration program. This role is... More responsible for supporting day-to-day operations of the Saviynt IGA system and driving enhancements, including managing entitlements, configuring security systems & connectors, setting up endpoints for target systems, and enforcing segregation of duties (SoD) policies. As a lead, the engineer will guide the IAM team in implementing new capabilities, integrating applications (on-premises and cloud such as Entra ID/Azure AD, AWS, GCP), and ensuring the platform meets compliance requirements like SOX.Team Collaboration: Works with the technical IAM team and coordinates with Business Analysts and project managers on identity projects. Works with application owners, database administrators, and IT teams across the enterprise to onboard systems into Saviynt. Frequently collaborates with the Security Compliance/Audit team to support access certification campaigns and SoD controls, and with IT service teams (e.g., HR systems, ServiceNow team) to integrate identity workflows.Key Responsibilities:?Saviynt Platform Ownership: Serve as the primary Architect and Engineer for the Saviynt EIC platform. Manage global configuration settings, identity repositories, and platform upgrades/patches to ensure Saviynt is running optimally and securely. Monitor system health, job queues, and workflows, addressing any issues or performance bottlenecks.?Connector & Integration Management: Configure and maintain Saviynt connectors and endpoints for various systems: e.g., Active Directory (on-prem AD), Entra ID (Azure AD), SaaS applications, databases, and cloud infrastructure (AWS, GCP). Ensure that accounts and entitlements from these systems are being imported and provisioned correctly. Develop new connectors or scripts (using REST APIs or JDBC) for any custom integrations required. Oversee integration with ServiceNow for access request workflows.?Entitlement Management & SoD: Define and manage entitlement catalogs and role definitions within Saviynt for applications. Implement Segregation of Duties (SoD) policies and preventative controls in the platform ? e.g., set up SoD rules and risk matrices so that access requests and role assignments trigger appropriate SOD conflict checks. Work with business owners to configure certification campaigns and automated access reviews aligning with regulatory requirements (such as periodic SOX user access reviews).?Project Leadership & Enhancements: Lead Saviynt-related projects and enhancements (e.g., onboarding new applications, enabling new features like identity analytics or mobile access). Gather requirements from stakeholders and design solutions using Saviynt?s capabilities (e.g., build dynamic roles, create custom workflows, implement identity triggers). For instance, spearhead upcoming integrations for cloud platforms ? building connectors for AWS and GCP accounts to manage their lifecycle through Saviynt. Ensure changes are tested (UAT) and follow change management processes before production rollout.?Compliance & Audit Support: Oversee the execution of access certification campaigns and onboarding of high-risk applications to meet compliance needs. Provide technical support during internal and external audits ? generating reports on user access, SoD violations, and remediation status from Saviynt. Implement controls and remediation in the Saviynt system as audit findings demand and ensure the platform?s security configuration aligns with industry best practices and SOX controls.?Team Leadership & Knowledge Sharing: Guide and mentor a small team of IAM engineers working with the Saviynt platform. Establish best practices for configuration management, development (promotion of changes across Dev/UAT/Prod), and incident response for identity services. Document key configurations and train backup personnel to administer Saviynt. Coordinate with the Saviynt vendor support for complex issue resolution and stay updated on new EIC features and releases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Release Train Engineer

Our Fortune 500 Client is seeking a Release Train Engineer for a potentially long-term, remote role. We need a senior-level person who can work with multiple products and coordinate their releases... More amongst all of those products. The RTE role is the keeper of Agile for a program, so they must have the capability to be involved with pre- and post-PI (program incremental) planning, keep up with the program Kanban board, all the way down to the individual product and team boards in ADO. This person will ideally have the ability to also act as a Product Owner and Business Analyst as well but will mainly be the RTE or Scrum Master running with everything from user stories with acceptance criteria, to story points, to defining stories and prioritizing the backlog, to coordinating releases and leading the PI planning meetings. They must be comfortable working with the client to populate that information in ADO and also have enough experience to coordinate that amongst multiple products (currently they have 5). It is similar to a Project Manager, but this RTE will have specific skills per SAFe & Agile. They facilitate ART (Agile Release Train) events/processes & communicate with stakeholders, escalate impediments, help manage risk & drive improvementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Data Scientist

We are seeking a talented and motivated Data Scientist to join our Machine Learning team. In this role, you will contribute to a wide range of data-driven projects, from exploratory data analysis to... More building and deploying machine learning models for a variety of Security and Networking use-cases. You will work closely with cross-functional teams to uncover insights, solve complex problems, and drive data-informed decision-making.Data Analysis and Visualization: Conduct exploratory data analysis (EDA) to understand data characteristics and identify patterns. Utilize data visualization techniques to communicate insights effectively.-Data Preparation and Engineering: Ingest, clean, preprocess, and transform data to prepare it for analysis and modeling. Handle missing values, outliers, and inconsistencies. Labeling datasets appropriately for classification problems.-Machine Learning: Build, train, and evaluate custom machine learning models for security use-cases such as threat/vulnerability detection, including traditional algorithms like CNNs, LSTM, Boosted Decision Trees, DNNs as well as newer NLP/Vision models using Transformers, Mamba etc.-Model Deployment: Collaborate with engineering teams to deploy models into production, ensuring scalability and reliability. You need to be aware of and have experience in model quantization, model evaluation and various deployment formats like ONNX, GGUF etc.Problem-Solving: Apply critical thinking and problem-solving skills to tackle complex data challenges, to continually improve training pipelines and optimize inference.-Collaboration: Work effectively with data engineers, analysts, and domain experts to understand business requirements and translate them into actionable data insights.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Product Manager

Insight Global is currently hiring a Senior Principal Product Manager for a top retail client in the Midwest. This person will be a Product leader on the IT Digital Product Management team for... More Grocery. Drives eCommerce product strategy across digital storefront including web and app, checkout, and payment experiences. Sets platform direction and represents Digital Product priorities with senior stakeholders. Leads product execution across multiple squads and functional areas. Determines customers? needs by specifying the research needed to obtain relevant market information. Leads delivery teams in defining product requirements. Acts as a liaison between product teams and business units. Additional responsibilities include: ?Identifies market opportunities and defines product vision and strategy for assigned product domain.?Leads roadmap development strategy for the assigned vertical product domain within digital grocery.?Collaborates with internal teams (executive leadership, development, communications, finance, marketing, legal, etc.) to help teams develop go-to-market strategies and execute overall product vision for new products and enhancing existing products.?Prioritizes projects deemed critical across the entire organization by helping manage top priorities across teams competing for resources.?Owns establishment of metrics to monitor overall product health and provide product enhancement recommendations.?Leads product execution across multiple squads.?Effectively influences the priorities of other squads.?Builds team health and happiness through working relationships across teams with a high level of coordination.?Evaluates build vs. buy decisions for eCommerce platform investments and manages vendor selection with Technology and Finance partners.?Represents Digital Product in executive forums, articulating eCommerce investment priorities with supporting business cases.The annual salary for this roles is between $150,000-170,000/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Full Stack SWE C#, Java, React, SQL - Remote, Secret or TS

Seeking a Senior Full Stack Software Engineer with expertise in C#, Java, React and SQL.The ideal candidate should possess deep technical acumen, thrive in a collaborative environment, and can... More deliver robust, scalable, and innovative solutions. While proficiency in all the listed technologies is ideal, we are also open to candidates who are highly skilled in some with a willingness to learn others.As a Software Engineer, you will play a key role in designing, developing, and maintaining enterprise-level applications. You will work closely with cross-functional teams to deliver high-quality software solutions aligned with organizational goals and user needs.Key Responsibilities:?Design, develop, and maintain reliable, scalable, and secure applications using Java, C#, or both, depending on project requirements.?Contribute to front-end development with React, building responsive, user-friendly interfaces that meet modern web design standards.?Leverage Apache NiFi to design, implement, and manage automated data flows between systems, ensuring efficiency, reliability, and security.?Requires the ability to quickly understand legacy code, tools and technologies.?Write and maintain clean, efficient, and well-documented code following best practices and coding standards.?Conduct thorough testing and debugging of applications to ensure software quality, performance, and reliability.?Participate in code reviews, architecture planning, and technical discussions to ensure alignment on project goals and best practices.?Troubleshoot production issues and provide timely resolutions.?Stay current with emerging technologies, trends, and best practices in software engineering.?Contribute to the creation of system documentation and update it regularly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Product Owner

The Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is... More to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.Position SummaryThe ITSM Service Operations Product Owner manages and delivers against the IT Service Management product roadmap, prioritizes stories and epics, and ensures delivery of key outcomes. They perform stakeholder analysis and collaborate to understand their business processes to facilitate gathering requirements and product design. The Service Operations Product Owner is responsible for delivery of a best in class Incident, Major Incident, and Problem management product for Bank of America.Job Responsibilities:?Develop and maintain knowledge of ServiceNow modules, including ITSM and ITOM?Collaborates with the Head of ITSM product management to develop product strategy, objectives and key results ?Design and implement Incident, Major Incident, and Problem workflows, business rules, controls, reporting and other required features to satisfy process requirements?Conduct stakeholder and user analysis to understand needs and key opportunities to inform feature prioritization on an on-going basis?Maintain a tight partnership with Observability product owners to ensure roadmap alignment?Maintains a product roadmap to deliver against objectives and key results?Conducts continuous planning and design to ensure a robust and high-quality product backlog?Evaluates and prioritizes demand and decomposes into deliverable features?Collaborate closely with engineering leads and architects on product design and implementation strategies?Facilitate product design workshops with key stakeholders?Documents high quality epics, features and stories to maintain the product backlog?Lead and participate in key product planning and agile delivery routines?Collaborate with scrum master to remove delivery blockers and increase delivery velocity?Validate developed features meeting acceptance criteria?Maintain evidence required for change and release management for product implementations?Evaluate impact and drive user adoption of new product featuresThe Global Technology Service Management function is a new team charted with designing, implementing and managing next generation Service Management policies, processes and solutions. Our mission is to ensure the appropriate controls and capabilities are in place to enable the delivery of stable, resilient, and available technology services to our customers and employees.Position SummaryThe ITSM Service Operations Product Owner manages and delivers against the IT Service Management product roadmap, prioritizes stories and epics, and ensures delivery of key outcomes. They perform stakeholder analysis and collaborate to understand their business processes to facilitate gathering requirements and product design. The Service Operations Product Owner is responsible for delivery of a best in class Incident, Major Incident, and Problem management product for Bank of America.Job Responsibilities:?Develop and maintain knowledge of ServiceNow modules, including ITSM and ITOM?Collaborates with the Head of ITSM product management to develop product strategy, objectives and key results ?Design and implement Incident, Major Incident, and Problem workflows, business rules, controls, reporting and other required features to satisfy process requirements?Conduct stakeholder and user analysis to understand needs and key opportunities to inform feature prioritization on an on-going basis?Maintain a tight partnership with Observability product owners to ensure roadmap alignment?Maintains a product roadmap to deliver against objectives and key results?Conducts continuous planning and design to ensure a robust and high-quality product backlog?Evaluates and prioritizes demand and decomposes into deliverable features?Collaborate closely with engineering leads and architects on product design and implementation strategies?Facilitate product design workshops with key stakeholders?Documents high quality epics, features and stories to maintain the product backlog?Lead and participate in key product planning and agile delivery routines?Collaborate with scrum master to remove delivery blockers and increase delivery velocity?Validate developed features meeting acceptance criteria?Maintain evidence required for change and release management for product implementations?Evaluate impact and drive user adoption of new product featuresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Information Security Assessor

Insight Global is looking for an Information Security Assessor for one of our customers. In this role, you will perform hands-on NIST 800-171 assessments across client environments by evaluating... More compliance against 110 security controls and 320 assessment objectives. You?ll work directly with enterprise and application stakeholders to validate control implementation?such as encryption, access controls, and logging?while collecting and analyzing supporting evidence. Day to day, you?ll develop clear implementation statements, review and validate objective evidence, and author and maintain System Security Plans (SSPs) aligned to assessment results. You?ll document gaps, findings, and remediation inputs, ensuring all assessments meet NIST expectations and audit standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Zscaler Engineer

An employer is seeking a Zscaler Administrator to join their team. On a day to day, this person would be supporting & maintaining Zscaler for mergers and acquisitions/acquired companies. These... More projects are based around moving acquired companies over to Zscaler, accelerating these companies via Zscaler, and implementing Zscaler across multiple lines of business. Pay for this position will range anywhere from $55-$75/hr based upon relevent work experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

EMR Application support technician

A large home healthcare company is looking to hire an EMR Application support technician to join their support team of 9. This person will act as a SME for an EMR application called HomeCare Homebase... More and be responsible for supporting/troubleshooting any technical issues for office staff and clinical field workers. This person will respond to a wide range of ticket requests coming through via phone call, email, chat and JIRA ticketing system. There will be a wide range of troubleshooting requests coming through the system such as: resolving a workflow issue within the application, resolving scheduling issues to password resets. There will be a robust training program provided and upon conversion to a FTE shifts could change slightly and there will be a on call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less