Job Search Results for Customer Service

Data Center Consulting Engineer 4

You will help meet customer needs while improving profitability for CX delivery teams. The Center?s highly technical, global resources support customer engagements in all theaters acting as a... More flawless delivery partner to other CX teams.? Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world? Analyze, monitor, automate repeatable tasks and optimize networks for performance.? Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals? Apply new thinking and techniques to automate manual processes? Influence and/or develop software and tools in support of network design, infrastructure and technology platforms.? Be a strategic partner to our customers, saving their business from the impact of network incidents, solving and preventing the recurrence of technical issues? Independently solve problems in complex, and unique networks with mixed environments? Support engineers from multiple teams as well as the field and aids them in problem resolution? Work on complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation? Provide systems/product training, both internally and externally, and intellectual property material? Provide guidance to Engineering and product organizations on future product development? Innovate within the strategy to create new service capabilities? Provide guidance and leadership on service delivery models to the Delivery teams and CX Management? Drive successful outcomes with Global Customer Experience Technical team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Developer (C# / .Net)

The Software Developer will design, develop and implement applications for the company while insuring consistency of interface requirements proper unit/behavioral tests and contributes towards... More continuous integration methodologies. Creation of new applications, processes and features as well as analyzing and resolving performance problems, fixing bugs in existing applications.Responsibilities?Design and implement new features based on requirements.?Reverse engineer existing legacy applications with and eye towards moving to cloud native solutions using microservices/ serverless architecture in AWS.?Integration with CI/CD Devops pipelines or create new in alignment with corporate standards.?Review code changes, ensure secure coding practices and corporate defined best SDLC practices are followed.?Partner with cross functional teams in the organization to understand customer and business priorities.?Support modern roadmap items like CDP and generative AI.?Agile team member, be a self-starter and work independently with minimum supervision to achieve team and individual goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

GCP Platform Administrator - INTL - India (14248ed4)

A Fortune 50 client is seeking a skilled and experienced GCP Platform Administrator to join their Enterprise Data Analytics Platform team. As a GCP Platform Administrator, you will be responsible for... More managing and maintaining our Google Cloud Platform infrastructure, ensuring the availability, scalability, and security of our cloud-based systems and services both IaaS and PaaS services. Your primary focus will be on deploying, configuring, and monitoring GCP resources, optimizing performance, and providing technical support to internal teams. You will play a critical role in ensuring the smooth operation of our cloud infrastructure and enabling seamless cloud-based solutions. This role is 100% remote in India, however candidates mut be willing to work between the hours of 1PM IST 10PM IST.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Appeals & Grievances Coordinator (Florida)

An employer is looking for a remote Appeals & Grievances Coordinator who will be responsible for managing and resolving appeals and grievances related to dental insurance claims. This role requires... More strong analytical and communication skills, attention to detail, and the ability to work independently in a remote environment while collaborating with internal teams and external stakeholders.Key Responsibilities- Review, research, and process appeals and grievances in compliance with company policies and regulatory requirements.- Draft clear, professional written responses and documentation for appeals and grievances.- Utilize Microsoft Word, Excel, Adobe, and Outlook for reporting, documentation, and communication.Apply critical thinking to analyze complex cases and identify appropriate resolutions.- Communicate effectively with members, providers, and internal departments to gather necessary information.- Maintain accurate records and ensure timely follow-up on all cases.- Set up and manage remote workstation; troubleshoot and engage with IT support as needed.- Perform outbound calls to providers and members regarding claims.- Leverage patient/member services experience to ensure empathetic and effective communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead P&C Engineer

The Lead Protection & Control Engineer works on T&D substations for AC, HVDC and FACTS projects with designers, peer engineers & leaders. The engineer is responsible to define, design, coordinate all... More technical aspects of protection & control of the project and oversee technical plant integration and optimization through use of Lean techniques at project level considering safety, quality, schedule and cost criteria. The engineer should have great attention to detail with a can-do attitude & high customer responsiveness. Key Responsibilities -Design one-lines, three-lines, AC/DC schematics, and relay settings. -Develop panel layouts, wiring diagrams, and auxiliary system designs. -Evaluate IED interoperability, SCADA integration, and IEC 61850 architecture. -Coordinate with internal teams and customer technical reps. -Review power system studies and relay coordination. -Support testing, commissioning, and end-user training. -Lead proposal development and support sourcing and technical validation.-Drive process improvements, RCA, and quality initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Traveling Electronic Security QC Engineer

Ensure various electronic security systems and all components meet quality standards Inspect systems for damage, proper installations, and secure mounting within environment Act as POC for... More technicians, subcontractors, and employees onsite regarding any questions surrounding electronic security productsConduct trainings to various members on how to utilize security systemsConduct site surveys and gather information for designers Salary ranges from $60-90,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Traveling Installation Technician

Day-To-Day:Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and... More configure security systems according to client specifications.Salary ranges from $60-80,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Indemnity Adjuster

Insight Global is looking for a Senior Indemnity Adjuster to join our client's team. Responsibilities will include managing complex workers' compensation claims, ensuring fair and efficient... More resolution while maintaining compliance with state regulations. The ideal candidate will have extensive experience handling indemnity claims, negotiating settlements, and collaborating with medical and legal professionals.- Manage suborgation- Negotiate settlements to ensure specific customer service requirement to achieve the best possible outcome in the claim- Support the goals of the Claims DepartmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Android Security Application Developer

As a Senior Android Security Application Developer, you will develop for and maintain mobile applications and browser plugins that apply the client's Applied Threat Intelligence to protect Android... More endpoint devices.As the Android and Windows endpoints leave beta and enter production, this resource will take development ownership of the products and support them as customer issues arise and new features are added.This role is not just a traditional app development role?it requires deep understanding of Android networking subsystems and a strong background in networking. Much of the work will be understanding how to proxy connections through a security inspection stack.Responsibilities include but are not limited to:-Maintain the existing Shield Android application, addressing customer reported bugs and adding new functionality and deploy changes to the Google Play store-Understand and overcome technical limitations of Android including:oBuilding a local network proxy for handling connectionsoWorking within Dalvik memory limits for in-memory databasesoWriting network protocol decoders for extracting metadata from packetsoTuning the application for optimal battery performanceoSupporting MDM solutions for application deploymentoDevelop Firefox plugins that communicate with the applicationoAdding zero-trust functionality?Work with product owners to plan a roadmap of features?Thoroughly document designs, schemas and processes?Participate in daily standups with the engineering team and product ownersTech stack: While it is not expected for candidates to have in-depth knowledge in all these areas, we seek an experienced developer who can easily adapt to learning new languages and troubleshoot complex networking and OS issues to determine root cause.?AndroidoKotlin with Jetpack Compose for main applicationoAndroid VPN framework for routing trafficoJavaScript for Firefox browser pluginoMicrosoft EntraID Graph API for user authenticationoSQL for database operationsoRust for network proxyingoMDM knowledge for automating installationoGoogle Play Store publishingoFirefox web store publishing for browser pluginWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - DevOps Engineer - India

A customer is looking for a DevOps engineer in India.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.... More We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less