Job Search Results for Customer Service

Top Secret Automation Test Engineer

Our client is seeking an Automation Test Engineer to support a federal end customer with a build and modernization effort. The Automation Test Engineer will be responsible for developing test... More procedures, implementing QA methodologies, executing software test plans, test cases, and test scripts, and all other activities associated with the delivery of customer-defined systems and software projects. The ideal candidate will bring a strong background and experience in web application front-end and back-end scripting and automation, development skills with multiple programming languages, IDE, and familiar or experience with framework setup and maintenance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

NOC Technician

Insight Global is seeking a NOC Technician for one of our large telecommunications clients. Primary responsibility will be break/fix and assisting with network migration efforts. Opens trouble... More tickets and works the repair of management network element connectivity with field operations, and other work groups. Knowledge of Ethernet routers / switches. Able to follow MOPs, anticipate problems, and take corrective action proactively. Understands and researches technical issues through vendor documentation. Understands telecom, network topology and repair procedures. Works with minimal supervision in NOC environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical ReactJS Developer - ITNL INDIA

Insight Global is seeking a highly motivated and skilled Technical Architect with hands-on experience in Microsoft Dynamics 365 (CE), ReactJS, and PCF control development. You will be responsible for... More designing, developing, and maintaining business applications that extend Dynamics 365 capabilities using modern front-end technologies and Power Platform components.Key Responsibilities:? Design and develop customized solutions on Dynamics 365 Customer Engagement (CE).? Integrate Dynamics 365 with external applications using web services, REST APIs, and custom connectors.? Work with ReactJS to build dynamic front-end components used in custom business solutions.? Collaborate with functional consultants and UI/UX teams to translate business requirements into technical specifications.? Debug and resolve performance and integration issues within Dynamics 365 and Power Apps.? Participate in code reviews, unit testing, and deployment processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Nuclear RELAP Safety Engineer

$60/hr to $90/hr.This full-time role is about making an impact on people?s lives and the future of clean energy. You will leverage your skills and experience to be part of an innovative team and make... More a difference for our customers. As an Experienced RELAP Safety Engineer, you will be part of the proven team in the Fuel Business Unit. Your work will include:Performing new or revising existing postulated accident analyses using a Framatome version of RELAP5Evaluating and documenting the impact of plant and core design changes on existing Safety AnalysesContributing to methods development activities in support of new fuel products, customer requirements, or changes in the licensing regulationsContributing to the development of automation and software tools to improve operating efficiency or software capabilitiesWorking with multi-disciplinary teams to ensure successful customer deliveryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Software Engineer IV - INTL India

A Senior Engineer is part of a key team of technology professionals that applies scientific, mathematical, and social principles to design, build, and maintain technology products, devices, systems,... More and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business. The scope and accountability at this level is responsible for the quality of a team's work, ensuring that all designs are clear and complete for successful execution. This level can undertake complex design and problem solving without supervision. We are a fast-growing team with the vision to optimize our digital experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Regional Director of Operations

Summary The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field... More operations and executive leadership?driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives. Essential Functions ? P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital. ? Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability. ? Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders. ? Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share. ? Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region. ? Lots of M&A, responsible for the integration of new company, new ERP, and new CRM ? Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices. ? Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities. ? Culture and Engagement: Model the company?s SERVE values and promote a positive, performance-driven culture across all teams and locations. ? Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships. Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Outside Sales Account Executive

Key Responsibilities?Will be covering the Mid-Atlantic Region -> Must live in MD, NJ, VA, WV, or PA (must sit in these regions) Develop and execute a territory plan to identify, target, and win... More high-value prospects.?Consistently prospect and generate new opportunities through cold outreach, networking, referrals, and industry events.?Manage the full sales cycle from lead qualification to contract negotiation and closing.?Conduct client meetings, presentations, and proposals with executive-level decision-makers.?Build and maintain long-term relationships with clients to expand opportunities and maximize account growth ? true ?hunting and farming.??Collaborate with marketing, operations, and customer success to ensure smooth client onboarding and delivery.?Maintain accurate and up-to-date records in CRM, including pipeline activity, forecasting, and account details.?Deliver timely and accurate revenue forecasts, ensuring visibility into deal progression and territory performance.?Travel regularly (2?3 days per week after ramp period) to meet with clients in person, balancing time in the field with administrative and pipeline management.?Represent the company with professionalism and executive presence at all times.??Experience & Background?5+ years of proven sales experience in B2B or service-based industries.?Experience in hunting and full-cycle sales (mandatory).?Closing of multi-million-dollar deals is a plus.?Background in waste management or related industries is preferred but not required.?4-year college degree required.?Consistent track record of achieving or exceeding quotas in competitive markets.?Experience managing territory-based sales with regular client-facing travel.?Work hours: 8:30-5:00pm, with expectation of being flexible outside of core hours for critical team events, trainings, and client engagements.??Knowledge & Skills?Strong understanding of consultative, solution-based, and value-driven sales approaches.?Ability to manage complex, long-cycle deals (typically $2.5M+).?Knowledge of territory management and client development strategies.?Strong business and financial acumen to structure deals and position the WHK value proposition.?Familiarity with CRM systems for pipeline management, forecasting, and reporting.??We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Finance Report Manager

A client of Insight Global is looking for a remote finance report manager to work within their financial department. This manager will provide expert guidance, advice, and development support to the... More Reporting and Analytics team. They will be responsible for directing all work activities associated with the design, build, test, implementation, and migration of reports, including management of the review and sign off process with Functional Leads. This role understands the design and security of the Workday solution and the impact of providing reports to user. They will oversee development of simple to complex reports, including matrix, advanced and composite reports, utilizing Workday Report Writer, Prism, Discovery Boards, Office Connect, Worksheets, Dashboards and Analytics as well as other organizational tools and available technologies with a focus on design and performance. This candidate needs to come from a financial background and must have a strong background in writing reports all finance modules, such as grants, GL, payroll, cash management, projects, assets, customer accounts, and endowments. They will need to be very analytical in order to identify trends, opportunities, and identify reusable reports. This position is remote but must sit in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, or WY.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Head of Performance Marketing

Insight Global is seeking a dynamic and highly experienced Head of Performance Marketing to lead our customers paid media, affiliate distribution, CRM acquisition, and marketing QA programs. This... More individual will own the full-funnel performance marketing strategy, driving profitable customer acquisition and long-term value through data-driven, ROI-focused initiatives. They will oversee a large-scale media budget, build and mentor a world-class team, and collaborate cross-functionally with analytics, product, customer success, and finance to optimize performance at scale.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less