Job Search Results for product manager
Aug 11, 2026
Cookeville, TN
|
Managerial / Professional
|
Perm
|
$120k - $140k (estimate)
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Insight Global is seeking a Plant Quality Manager for a leading Tier 1 automotive manufacturing client. This individual will serve as the primary quality leader for the plant, acting as the voice of... the customer while partnering with production, engineering, and executive leadership teams. The ideal candidate will bring deep expertise in automotive quality systems, customer relationship management, and advanced problem-solving methodologies. They will lead a team of quality professionals, drive corrective action initiatives, oversee compliance with IATF and customer-specific standards, and navigate complex manufacturing challenges in a rapidly evolving automotive industry. This role is ideal for a strong, customer-facing quality leader who can translate technical issues into business solutions, build high-performing teams, and successfully operate in a fast-paced, high-pressure manufacturing environment.Responibilities include: ?Serve as the voice of the customer within the manufacturing plant ?Lead customer discussions regarding quality concerns, financial impacts, and corrective actions ?Manage and develop a quality organization consisting of engineers, lab technicians, and quality technicians ?Ensure compliance with IATF standards, customer requirements, and quality systems ?Analyze quality trends, identify root causes, and implement corrective actions ?Track customer scorecards, satisfaction metrics, and quality costs ?Collaborate with production, corporate leadership, and regulatory bodies ?Ensure quality standards are consistently followed across multiple departments and teams ?Lead quality audits, risk assessments, and compliance initiatives ?Address complex manufacturing challenges related to product variation, transportation defects, and evolving EV industry requirements ?Drive continuous improvement initiatives and simplify complex technical issues for stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 18, 2026
Goose Creek, SC
|
Materials Science & Engineering
|
Perm
|
$200k - $215k (estimate)
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We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Plant Manager","City":"Goose Creek","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s Degree (Metallurgical or Materials Science or Chemical Engineering required). ?At least 5 years of experience in technical problem solving or customer communication in a manufacturing environment. ?Minimum of 5 years supervision/management of a team. ?Excellent written and oral communication skills. ?Experience with annual budgeting and master planning in an industrial manufacturing setting. ?Ability to independently prepare and deliver presentations and training materials. ?Ability to interface with the organization, customers, and suppliers. ?Demonstrated ability to lead cross functional teams with focus on strategic planning/execution for new processes as well as driving continual improvement in safety, quality, productivity, and TPM. ?Strong organizational and project management leadership abilities; can coordinate multiple tasks simultaneously. ?Experience in creating or revising process documents such as Control Plans, FMEA\u0027s, JSA?s and Standard Work job instructions. ?Experience in Lean Manufacturing, lean tools, six sigma, kaizen, and other continuous ?improvement methods.?Certified Lean Six Sigma Green Belt or Black Belt. ?Experience with developing and improving processes related to a green field facility. ?Experience in Infinity QS, WinSPC, QI Analyst, or similar real-time SPC software. ?Understanding of process capability metrics. ?Experience in managing an interconnected manufacturing facility. ?Outstanding facilitation, communication \u0026 presentation skills, particularly presentation of data analysis results (charts, graphs, etc.).","Skills":"","Industry":"Materials Science \u0026 Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":215000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?Owns the value stream as business unit leader reporting to the General Manager. ?Responsible for executing all manufacturing activities related to the 1?3 year strategy. ?Responsible for day-to-day... budgets, performance, and activities across multiple business units.?Oversees the flow, inventory, and processes critical to delivering metal EBITDA. ?Monitors process performance to ensure that stated objectives are being met in terms of safety, first pass quality and productivity. ?Uses statistical analysis methods to effectively analyze process concerns and performance gaps.?Facilitate the use of Lean and Six Sigma tools to act when necessary. ?Propose, sponsor and lead projects or RIEs that will improve product performance, reduce costs, improve yields, or reduce cycle time through using Lean Manufacturing and Six Sigma tools. ?Process Ownership of all activity related to achieving target unit cost. ?Responsible for executing the training plan creating a multi-skilled workforce within the value stream. ?Responsible for ?influencing? the performance of the equipment in the value stream, including TPM and preventative maintenance (Maintenance and Engineering function will have direct authority). ?Provides leadership and support in TPM activities such as: collection of data through PMs, participating in maintenance planning, coordinating planned work during outages, and continuously improving the maintenance planning and execution process. ?Responsible for coaching and developing Level 2 and Level 3 Process Leaders (Manufacturing Managers, Area Leaders, Process Engineers, and SME?s). ?Uses Rapid Improvement Events effectively driving decision authority to Level 1 Operator Technicians. ?Ensures that team members have all resources and information necessary to make decisions at the appropriate level of the operation. ?Ensures that Control Plans are being utilized effectively to create process stability and control. ?Point person responsible for upstream and downstream internal customers of the production process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 12, 2026
Johns Creek, GA
|
Sales
|
Perm
|
$110k - $120k (estimate)
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Insight Global is looking for a Territory Sales Manager to join a Building Materials Manufacturer in the state of Wisconsin. The goal of this position is to implement current sales strategies and... drive specification position for the company's products with the Architect, Specifier, General Contractor and Installer community. The territory sales manager manages product promotion to influence the design and specification process and position the company's products for use on commercial and residential projects while effectively utilizing their time and resources to increase sales output.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 22, 2026
Columbus, OH
|
Managerial / Professional
|
Contract-to-perm
|
$48 - $60 (hourly estimate)
{"JobID":543965,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.98,"Longitude":39.98,"Distance":null},"State":"Ohio","Zip":"43219","ReferenceID":"COL-cba4511c-296d-424d-8381-47b28ce36140","PostedDate":"\/Date(1782141477000)\/","Description":"We are seeking an experienced Development Manager to lead a team of 5+ software developers in delivering high-quality solutions within an Agile environment. This role is responsible for coaching and guiding developers, establishing and enforcing best practices, facilitating peer code reviews, and ensuring the team consistently meets sprint and release commitments. The ideal candidate will have strong leadership experience, a passion for building high-performing teams, and hands-on expertise with Genesys Cloud CX, specifically around IVA development, configuration, and flow/botflow management. Key Responsibilities Team Leadership \u0026 Coaching- Manage, mentor, and coach a team of 5+ developers, fostering a collaborative and growth-oriented environment.- Conduct regular 1:1s, performance discussions, and skill development planning.- Provide technical guidance and remove obstacles to ensure team success. Development Excellence- Define, implement, and continuously improve development best practices, coding standards, and documentation guidelines.- Facilitate structured peer code reviews to ensure consistency, maintainability, and quality.- Guide the team in adopting modern development tools, automation, and processes. Agile Delivery \u0026 Execution- Collaborate with Product Owners, Scrum Masters, and cross-functional teams to ensure clear requirements and achievable sprint goals.- Ensure the development team meets Agile timelines, commitments, and quality expectations.- Assist in planning and delegating work effectively based on skill sets, capacity, and project needs. Operational Readiness \u0026 Redundancy- Ensure redundancy within the team so that critical systems and functions are not dependent on single individuals.- Identify skill gaps and create cross-training plans to maintain operational resiliency. Genesys Cloud CX \u0026 IVA Development- Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual Agent) development.- Oversee the configuration, optimization, and maintenance of flows, botflows, and customer experience automations.- Partner with architects and business stakeholders to design scalable, customer-centric voice and digital interaction solutions.- Preferred: Certification(s) in Genesys Cloud CX or related IVA/Contact Center technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Infrastructure Manager","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of experience in software development, with at least 2+ years in a leadership or management role.- Proven experience coaching and managing development teams in an Agile environment.- Strong understanding of SDLC, best practices, peer review processes, and modern development methodologies.- Experience with Genesys Cloud CX?particularly IVA flow and botflow development.","Skills":"- Genesys Cloud CX certifications (Architect, Developer, or related).- Experience with network, telephony, and firewall systems, including troubleshooting, configuration, and cross-team coordination.- Background in cloud-based development, CI/CD, or DevOps practices.- Excellent communication, problem-solving, and organizational skills.- Familiar with API use, development and management","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an experienced Development Manager to lead a team of 5+ software developers in delivering high-quality solutions within an Agile environment. This role is responsible for coaching and... guiding developers, establishing and enforcing best practices, facilitating peer code reviews, and ensuring the team consistently meets sprint and release commitments. The ideal candidate will have strong leadership experience, a passion for building high-performing teams, and hands-on expertise with Genesys Cloud CX, specifically around IVA development, configuration, and flow/botflow management. Key Responsibilities Team Leadership & Coaching- Manage, mentor, and coach a team of 5+ developers, fostering a collaborative and growth-oriented environment.- Conduct regular 1:1s, performance discussions, and skill development planning.- Provide technical guidance and remove obstacles to ensure team success. Development Excellence- Define, implement, and continuously improve development best practices, coding standards, and documentation guidelines.- Facilitate structured peer code reviews to ensure consistency, maintainability, and quality.- Guide the team in adopting modern development tools, automation, and processes. Agile Delivery & Execution- Collaborate with Product Owners, Scrum Masters, and cross-functional teams to ensure clear requirements and achievable sprint goals.- Ensure the development team meets Agile timelines, commitments, and quality expectations.- Assist in planning and delegating work effectively based on skill sets, capacity, and project needs. Operational Readiness & Redundancy- Ensure redundancy within the team so that critical systems and functions are not dependent on single individuals.- Identify skill gaps and create cross-training plans to maintain operational resiliency. Genesys Cloud CX & IVA Development- Lead and support initiatives involving Genesys Cloud CX, with a focus on IVA (Intelligent Virtual Agent) development.- Oversee the configuration, optimization, and maintenance of flows, botflows, and customer experience automations.- Partner with architects and business stakeholders to design scalable, customer-centric voice and digital interaction solutions.- Preferred: Certification(s) in Genesys Cloud CX or related IVA/Contact Center technologies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Lower Gwynedd, PA
|
Project Manager
|
Contract
|
$54 - $68 (hourly estimate)
{"JobID":541215,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.22,"Longitude":40.15,"Distance":null},"State":"Pennsylvania","Zip":"19002","ReferenceID":"PHL-cbe9d574-822d-478a-89c4-28db453531d2","PostedDate":"\/Date(1781297877000)\/","Description":"The Project Manager ? TDS Digital Governance \u0026 Operations supports the TDS Digital Leadership Team in executing governance, portfolio tracking, and digital transformation activities. The role ensures structured execution, visibility, and alignment across digital initiatives, driving consistency and operational excellence. Key ResponsibilitiesDigital Governance \u0026 Leadership Support- Support planning and execution of governance meetings- Collect and prioritize governance topics- Maintain governance cadence and calendars Governance Execution \u0026 Action Tracking- Capture meeting minutes, decisions, and action items- Track progress and follow up on actions- Maintain governance trackers and Kanban boards Digital Change Management Support- Support change management activities across digital initiatives- Capture requirements, timelines, and adoption milestones- Assist in training and communication planning Portfolio \u0026 Project Visibility- Maintain dashboards and trackers- Ensure visibility into status, risks, and milestones- Provide leadership-ready reporting Product \u0026 Financial Tracking Support- Assist in product memo and business case creation- Support budget tracking and forecasting- Track spend vs plan with finance Planning \u0026 Coordination- Support execution of digital operating model- Coordinate across cross-functional teams- Standardize templates and tools Qualifications- 5+ years project/portfolio management experience- Experience in matrixed environments- Strong stakeholder and communication skills Preferred- Experience in pharma/CMC/R\u0026D environments- Exposure to digital transformation- Familiarity with dashboards and portfolio tools Key Skills- Strong execution and organization- Excellent communication- Data-driven mindset- Ability to manage ambiguity Success Measures- Effective governance execution- Clear dashboards and reporting- Strong stakeholder alignment- Successful change adoptionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Project Manager ? TDS Digital Governance \u0026 Operations","City":"Lower Gwynedd","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Pharma experience, project management- 5+ years project/portfolio management experiencepreferred R\u0026D / Change Management internally, Agile budget tracking experience, forecastingManaging the backlog of work coming in, on track with milestonesreporting/track BI tools experience to demonstrate value to the businessTableau, power bi - mostly the principal knowledge behind them and how to use the data - not building out the visualization","Skills":"EMEA exposure preferred.","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Project Manager ? TDS Digital Governance & Operations supports the TDS Digital Leadership Team in executing governance, portfolio tracking, and digital transformation activities. The role ensures... structured execution, visibility, and alignment across digital initiatives, driving consistency and operational excellence. Key ResponsibilitiesDigital Governance & Leadership Support- Support planning and execution of governance meetings- Collect and prioritize governance topics- Maintain governance cadence and calendars Governance Execution & Action Tracking- Capture meeting minutes, decisions, and action items- Track progress and follow up on actions- Maintain governance trackers and Kanban boards Digital Change Management Support- Support change management activities across digital initiatives- Capture requirements, timelines, and adoption milestones- Assist in training and communication planning Portfolio & Project Visibility- Maintain dashboards and trackers- Ensure visibility into status, risks, and milestones- Provide leadership-ready reporting Product & Financial Tracking Support- Assist in product memo and business case creation- Support budget tracking and forecasting- Track spend vs plan with finance Planning & Coordination- Support execution of digital operating model- Coordinate across cross-functional teams- Standardize templates and tools Qualifications- 5+ years project/portfolio management experience- Experience in matrixed environments- Strong stakeholder and communication skills Preferred- Experience in pharma/CMC/R&D environments- Exposure to digital transformation- Familiarity with dashboards and portfolio tools Key Skills- Strong execution and organization- Excellent communication- Data-driven mindset- Ability to manage ambiguity Success Measures- Effective governance execution- Clear dashboards and reporting- Strong stakeholder alignment- Successful change adoptionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 05, 2026
Atlanta, GA
|
Managerial / Professional
|
Perm
|
$130k - $150k (estimate)
{"JobID":560798,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.47,"Longitude":33.86,"Distance":null},"State":"Georgia","Zip":"30339","ReferenceID":"ATL-e98a6726-95fe-45a4-a5f9-233a47fddf2f","PostedDate":"\/Date(1785957076000)\/","Description":"The Manager, Information Technology is responsible for providing leadership to an IT team. This role is a people leader responsible for selecting, developing, and motivating a team of IT professionals. This position is also responsible for setting direction for the team and ensuring that the team\u0027s work is aligned with IT strategy. As the Manager of IT Transportation, you will lead a dedicated team of technical experts responsible for all technology supporting HD Supply logistics operations. You will act as the key technical partner to the Product and EPMO organizations, ensuring that your team delivers robust, scalable, and well-architected solutions that meet the evolving needs of our complex transportation network. You will also be the primary technical owner for the successful implementation and continuous improvement of our strategic SAP Transportation Management (TM) platform. Major Tasks, Responsibilities and Key Accountabilities ? 20% - Strategy \u0026 Planning: o Works with business partners, IT leaders, and the Senior Manager to ensure team\u0027s work is aligned with the overall IT and business strategy. o Sets direction for the Transportation on technical design, project execution, and operational support. o Contributes to the development of the technology roadmap for all logistics and final mile systems. ? 40% - Delivery \u0026 Execution: o Leads the team in the design, development, and implementation of technology solutions, with a primary focus on the SAP TM implementation. o Manages the technical delivery for all projects within the transportation portfolio, ensuring on-time and on-budget execution in partnership with the EPMO. o Provides technical guidance and oversight to ensure solutions are well-designed and adhere to enterprise architecture standards. o Manages the resolution of complex technical issues and acts as an escalation point for your team. ? 40% - People Leadership: o Selects, develops, and motivates a team of IT professionals, including application engineers and analysts. o Manages team performance, conducts performance reviews, and creates development plans to foster technical and professional growth. o Provides direction and mentorship to the team, removing roadblocks and creating an environment of collaboration and high performance. Nature and Scope ? Reports to the Senior Manager, IT Supply Chain Solutions Delivery. ? This position has direct reports.Salary: $130,000-$150,000 depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Manager- Transportation Solutions","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years of experience in Information Technology with a significant focus on Supply Chain Logistics and Transportation systems. ? 3+ years of experience in a leadership or mentorship capacity (e.g., as a team lead, project lead, or formal manager). ? Deep functional and technical understanding of SAP Transportation Management (TM) is highly preferred. Experience with SAP WM/EWM or other logistics execution systems is also beneficial. ? Knowledge of a Route planning solution such as Descartes Route Planner and its mobile solutions is a plus. ? Proven experience delivering complex IT projects in partnership with business, Product and PMO (Project Management Office) stakeholders. ? A \"player-coach\" mindset with the ability to provide strong technical direction while also focusing on developing the skills and careers of your team members.","Skills":"? Master\u0027s Degree in a related field is a plus.","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Manager, Information Technology is responsible for providing leadership to an IT team. This role is a people leader responsible for selecting, developing, and motivating a team of IT... professionals. This position is also responsible for setting direction for the team and ensuring that the team's work is aligned with IT strategy. As the Manager of IT Transportation, you will lead a dedicated team of technical experts responsible for all technology supporting HD Supply logistics operations. You will act as the key technical partner to the Product and EPMO organizations, ensuring that your team delivers robust, scalable, and well-architected solutions that meet the evolving needs of our complex transportation network. You will also be the primary technical owner for the successful implementation and continuous improvement of our strategic SAP Transportation Management (TM) platform. Major Tasks, Responsibilities and Key Accountabilities ? 20% - Strategy & Planning: o Works with business partners, IT leaders, and the Senior Manager to ensure team's work is aligned with the overall IT and business strategy. o Sets direction for the Transportation on technical design, project execution, and operational support. o Contributes to the development of the technology roadmap for all logistics and final mile systems. ? 40% - Delivery & Execution: o Leads the team in the design, development, and implementation of technology solutions, with a primary focus on the SAP TM implementation. o Manages the technical delivery for all projects within the transportation portfolio, ensuring on-time and on-budget execution in partnership with the EPMO. o Provides technical guidance and oversight to ensure solutions are well-designed and adhere to enterprise architecture standards. o Manages the resolution of complex technical issues and acts as an escalation point for your team. ? 40% - People Leadership: o Selects, develops, and motivates a team of IT professionals, including application engineers and analysts. o Manages team performance, conducts performance reviews, and creates development plans to foster technical and professional growth. o Provides direction and mentorship to the team, removing roadblocks and creating an environment of collaboration and high performance. Nature and Scope ? Reports to the Senior Manager, IT Supply Chain Solutions Delivery. ? This position has direct reports.Salary: $130,000-$150,000 depending on skills and experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 21, 2026
Boca Raton, FL
|
Managerial / Professional
|
Perm
|
$90k - $100k (estimate)
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Role Overview:Insight Global's manufacturing client is seeking an experienced Quality Control Manager to monitor, maintain and control existing ISO 9001:2015 Certified Quality Management System. The... Quality Manager shall effectively manage all aspects of the Quality Management System, including but not limited to, Corrective & Preventive Actions, Quality Audits, Quality Inspections, Employee Training, Measurement, analysis and improvement, Document Control, Product Realization and all other functional elements of the Quality System.D2D:ISO 9001 Knowledge: Understanding the ISO 9001 standard and its application in quality management systems.Quality Management Systems: Proficiency in implementing and maintaining quality management systems.Continuous Improvement: Ability to identify areas for improvement and implement continuous improvement initiatives.Team Collaboration: Strong leadership and team management abilities to lead and mentor the quality assurance team (3-5 members).Analytical Skills: Strong analytical skills to evaluate quality data and identify trends.Compliance Knowledge: Familiarity with industry regulations and standards.Customer Focus: Understanding customer needs and ensuring product conformity.Problem-Solving: Ability to identify quality issues, root causes, and implement corrective actions.Reporting: Maintaining accurate records of quality control activities and audit results.Training and Competence: Regular training on ISO 9001 standards and relevant quality management practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 07, 2026
Nashville, TN
|
Help Desk
|
Perm
|
$22 - $28 (hourly estimate)
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Support Operations ManagerOur client is a growing software technology company seeking a Support Operations Manager to own how support tickets get resolved: the process, the standards, and the... results. This individual will build scalable support systems, define best practices for ticket management, and establish quality standards for issue resolution. This is a hands-on leadership role that requires directly handling tickets while supervising and coaching the support team.Essential Job FunctionsOwn ticket resolution quality and standards across the support teamDesign and manage the ticket pipeline, including intake, prioritization, categorization, and routingWork tickets directly, including complex or escalated issuesDevelop and implement processes that drive consistency and efficiencyBuild and maintain a knowledge base for common issues and resolutionsIdentify and implement AI-assisted tools to improve ticket resolution speed and qualityTrack and report on key support metrics, including ticket volume, resolution time, and qualityIdentify recurring issues and partner with internal teams to drive long-term solutionsSupervise, coach, and develop support team membersPartner with Engineering on technical escalationsPartner with Customer Success on client-sensitive communicationsPartner with Product teams to identify trends and improvement opportunities surfaced through support ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 16, 2026
Coral Springs, FL
|
Sales
|
Perm
|
$75k - $85k (estimate)
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The Key Account Manager is responsible for leading the strategic growth, retention, and expansion of high-value client accounts within a defined vertical. This role serves as the primary point of... contact, building trusted relationships by understanding client goals, delivering insights, and driving long-term partnership success. The KAM develops and executes account growth plans, identifying cross-sell and upsell opportunities to maximize revenue across the product suite. Success in this role requires close collaboration with internal teams to support onboarding, optimize performance, resolve challenges, and influence product enhancements based on client needs. Additionally, the KAM leads client trainings and quarterly business reviews, providing data-driven recommendations and strategic roadmaps to ensure ongoing value and account health.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 22, 2026
Cumru, PA
|
Customer Service
|
Contract-to-perm
|
$46 - $58 (hourly estimate)
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You will be the customer\u0027s internal advocate and the company\u0027s external representative simultaneously. This role requires someone who is equally comfortable in a strategic business review with a VP of Fleet Operations as they are digging into product usage data to diagnose a stalled adoption curve.The Role This is not a support role. This is a value-delivery and revenue growth and retention role. The Customer Success Manager (CSM) owns the customer relationship after onboarding is complete and is accountable for what that relationship produces: adoption, retention, expansion, and advocacy. You carry a book of business. You own the renewal. You identify the upsell. You build the kind of customer relationships that turn satisfied users into vocal advocates. The CSM is responsible for driving customer adoption, value realization, retention, and growth across an assigned portfolio of accounts. The CSM serves as a trusted advisor to customers, helping them achieve their desired business outcomes through effective onboarding, engagement, enablement, and strategic account management. You\u0027ll operate within the playbooks and frameworks built by the Director of Customer Success, and you\u0027ll contribute to improving them. You\u0027ll work cross-functionally with Sales, Support, Product, and Onboarding to ensure customers never fall through the cracks and when they succeed, we understand exactly why so we can replicate it. Why This Role Matters: Customer acquisition is expensive. Retention is everything. The CSM is the single most important variable in whether a customer renews, expands, or churns and in whether they become a reference, a case study, or a cautionary tale. In a market where fleet operators have options, the quality of the customer success experience is a meaningful competitive differentiator. This role is where that differentiation lives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Success Manager","City":"Cumru","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor\u0027s degree required: Business, Marketing, Communications, or related field ? HubSpot CRM certification required at time of hire or within 90 days of start date? 3?6 years of experience in Customer Success, Account Management, or a client-facing post-sales role, preferably in enterprise SaaS ? Demonstrated track record of owning renewals and retention in a quota-bearing or accountable capacity ? Experience managing complex, multi-stakeholder customer relationships, not just a single point of contact ? Familiarity with technically complex products and the ability to understand and explain them without relying on a technical resource in every conversation ? Bonus: Background in Telematics, Fleet Management, Transportation, Logistics, industrial SaaS, or operational technology environments? Proficiency in CRM platforms, HubSpot strongly preferred ? Experience with customer success platform capabilities (e.g., health scores, success plans, projects, etc.) ? Comfortable with data: usage reports, health dashboards, adoption metrics. Ability to turn numbers into a story and a story into a plan ? Strong presentation skills, able to build and deliver a QBR that a VP of Operations finds genuinely valuable ? Proficiency in standard collaboration tools: Slack, Microsoft 365, etc. ? Ownership mindset: You don\u0027t wait for a customer to tell you something is wrong. You find it first. ? Commercial awareness: You understand that customer success and revenue growth are not in conflict, they are the same thing done well. ? Curiosity: You ask questions until you understand what a customer actually needs, not just what they\u0027re asking for. ? Resilience: You can manage a difficult renewal, an escalation, and a QBR in the same day/week without losing composure or quality. ? Communication: You write clearly, speak credibly, and know how to tailor your message to an operations manager versus a C-suite executive. ? Organized and process-driven: You run a clean book of business, your CRM records are current, your renewal forecast is accurate, and nothing falls through the cracks.","Skills":"","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.6900,"SalaryLow":46.1520,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Customer Success Manager is the primary relationship owner for an assigned portfolio of customers. Reporting to the Director of Customer Success, this role is responsible for driving adoption,... delivering measurable value, and securing long-term retention and revenue growth across their book of business. You will partner closely with customers from post-onboarding through renewal and expansion by building strong relationships, gaining a deep understanding of their business and operational goals, then translating those goals into platform outcomes, and proactively ensuring they are continuously realizing value. You will be the customer's internal advocate and the company's external representative simultaneously. This role requires someone who is equally comfortable in a strategic business review with a VP of Fleet Operations as they are digging into product usage data to diagnose a stalled adoption curve.The Role This is not a support role. This is a value-delivery and revenue growth and retention role. The Customer Success Manager (CSM) owns the customer relationship after onboarding is complete and is accountable for what that relationship produces: adoption, retention, expansion, and advocacy. You carry a book of business. You own the renewal. You identify the upsell. You build the kind of customer relationships that turn satisfied users into vocal advocates. The CSM is responsible for driving customer adoption, value realization, retention, and growth across an assigned portfolio of accounts. The CSM serves as a trusted advisor to customers, helping them achieve their desired business outcomes through effective onboarding, engagement, enablement, and strategic account management. You'll operate within the playbooks and frameworks built by the Director of Customer Success, and you'll contribute to improving them. You'll work cross-functionally with Sales, Support, Product, and Onboarding to ensure customers never fall through the cracks and when they succeed, we understand exactly why so we can replicate it. Why This Role Matters: Customer acquisition is expensive. Retention is everything. The CSM is the single most important variable in whether a customer renews, expands, or churns and in whether they become a reference, a case study, or a cautionary tale. In a market where fleet operators have options, the quality of the customer success experience is a meaningful competitive differentiator. This role is where that differentiation lives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.