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The PACS Specialist is responsible for the implementation, integration, and configuration enterprise medical imaging systems in support of the UC Berkley project, with a primary focus on Visage PACS,... More PDI Workflow Orchestrator, ACUO DICOM Router, and Nuance Powerscribe One. The PACS Specialist works closely with Enterprise Imaging IT (UCDH & UCB), radiology staff, vendors, and clinical leadership to ensure that the systems meet performance, compliance, and usability standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for Project Manager for one of our top Utility clients. In this role you will be joining the PMO and will be responsible running a new project where they will be implementing... More the Security Operations module of ServiceNow. A typical day for an IT Project Manager includes:Planning & Forecasting: Develop and maintain project plans, timelines, and budgets.Risk Management: Identify and document risks, and implement mitigation strategies.Progress Monitoring: Track milestones and deliverables, ensuring projects stay on schedule.Stakeholder Engagement: Communicate updates and manage expectations across business units.Meeting Facilitation: Lead project meetings with internal teams and external vendors.Vendor Coordination: Manage relationships and deliverables from third-party providers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Tier 1 Helpdesk Specialist to join the team of a local government client in Durham, North Carolina. This person will provide first and second level IT support for... More internal employees via telephone, portal, or chat. We're seeking someone with excellent customer support skills, and experience troubleshooting. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-To-Day: Insight Global is seeking a Technical Systems Analyst for one of our largest clients in Woburn, MA. This position will play a critical role in the client?s business transformation journey... More which involves migration from legacy systems to industry 4.0 and enterprise digital systems like MES, LIMS, MAM, QMS in the Make-to-Order process domain. The Analyst will play a key role in identifying business requirements, analyzing current state business processes and systems, mapping requirements to future state system capabilities, and configuring, training, implementing, and supporting enterprise solutions. The role will also be responsible for maintaining/supporting our legacy systems in the interim state and enhancing/maintaining future state systems post project implementation for reliable functional performance, conducting root cause & corrective actions, and working with business stakeholders and IT teams to drive improvements.The ideal candidate will have a previous background in the manufacturing industry and hands-on experience with at least one MES project implementation. This will be a hybrid position (4 days in office, 1 remote) in Woburn, MA. Salary: $95k- $120kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. *Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when... More needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. *Triage requests to ensure accurate transfers and escalation of customer requests or issues. *Provide off-hour emergency support as needed.The pay range for this position is $35/hr - $48/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Vulnerability Management Analyst to join one of our customers in Richmond VA. The Vulnerability Management Analyst is responsible for overseeing the quality, accuracy,... More and usability of technical documentation within the ServiceNow Knowledge Base. This role partners closely with analysts, subject matter experts (SMEs), and technical teams to audit, refine, and maintain knowledge content?ensuring it meets established standards and is accessible to both technical and non-technical audiences.This position is not a primary technical writing role. Instead, it focuses on documentation governance, content auditing, and continuous improvement, with light technical writing and strong collaboration across IT and business teams.Pay is $89.74/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Service Desk Manager who will be responsible for leading the daily operations of the IT Service Desk, ensuring high-quality technical support and customer service... More across the organization. This role oversees a team of service desk analysts, manages incident and request workflows, improves support processes, and ensures alignment with ITIL best practices and business objectives.Key ResponsibilitiesOperational Leadership?Manage day-to-day Service Desk operations, ensuring timely resolution of incidents and service requests.?Monitor ticket queues, assign priorities, and ensure SLA compliance.?Develop, track, and report on service desk performance metrics (e.g., FCR, SLA adherence, customer satisfaction).?Implement and optimize ITIL-aligned service management processes.Team Management?Lead, mentor, and coach service desk analysts to maintain high performance and engagement.?Conduct regular performance reviews and facilitate ongoing training and skills development.?Manage staffing schedules and workload distribution.Customer & Stakeholder Engagement?Serve as the primary escalation point for service issues.?Maintain strong communication with business units to understand support needs and identify improvement opportunities.?Ensure a customer-centric culture within the service desk team.Process, Tools & Continuous Improvement?Maintain and enhance the knowledge base and documentation.?Identify recurring issues and work with technical teams to resolve root causes.?Drive automation and improvements in tools, workflows, and service delivery.?Support implementation and optimization of ITSM platforms (e.g., ConnectWise Automate, ConnectWise Manage, Auvik, Jira, ConnectSecure, etc.).Governance & Compliance?Ensure adherence to security, compliance, and organizational policies.?Participate in audits and produce required reporting.?Contribute to IT disaster recovery and business continuity plans.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly-skilled Senior Business Analyst to spearhead the implementation of our next-generation external search engine for the business website. This role is crucial in leading the... More transformation of the customer search experience leveraging advanced search technologies to improve product discoverability, and support our customers and partners in finding the right information quickly and efficiently. Job Responsibilities:Manage Global Sales & Marketing IT Digital Transformation projects using Scaled Agile in a fast-paced environment ensuring on-time and on-budget deliveryCollaborate and partner with business and IT in defining, preparing and executing projects and change programsoGather and analyze business requirementsoUnderstand the needs of the business on a strategic and operational level oDevelop overall project plans and approach in collaboration with the business team oDevelop high-level functional design and create business workflows and user flows as neededoAnalyze varying solutions and recommend strategy with an eye on automation, AI/ML, functionality, cost, technology and value as appropriateoMitigate risks and address project obstacles as neededoDrive implementation with the onshore/offshore software development teamoEffectively engage and communicate with project team, management, project stakeholders and business team to share project status and identification/resolution of any project issuesoConduct IT acceptance testing and coordinate testing with usersoCoordinate project deployment with the release management teamMay be responsible for sourcing, negotiations and managing outside vendorsCollaborate with the marketing team to develop strategies for optimizing content for improved search results and user engagement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large financial organization is seeking a Software Engineer ? Quality Engineering III that will sit hybrid onsite in Cincinnati Ohio for a long term contract role. This individual will be working... More with the IVR/Telephony team to test the system using Cyara. You will be responsible for building out Cyara test cases using CX models which are executable bits of code (kind of like a flow chart or agents) and executing the models for when regression is needed. To be successful, you must be a strong communicator and be willing to work across various teams to track down test that will be loaded into Cyara to run executions on multiple tests. Lastly, it is crucial to be able to accurately create estimations for leaderships visibility to plan releases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly experienced Enterprise Applications Manager ? Finance to lead our Oracle Fusion Finance and Oracle EPM ecosystem. This role combines deep functional and technical expertise... More with strong leadership capabilities to manage enterprise finance applications, drive strategic initiatives, and align IT systems with business objectives. The ideal candidate will act as a trusted advisor to Finance leadership while overseeing a high-performing team and delivering scalable, efficient, and future-ready solutions.Day-to-Day ResponsibilitiesLead, mentor, and manage a team of enterprise applications analysts and IT professionalsOversee daily operations of finance systems, ensuring stability, uptime, and performanceManage Tier-3 support and resolve complex production issuesPrioritize and manage demand pipeline including enhancements, compliance updates, and system changesServe as SME for Oracle Fusion Finance modules (GL, AP, AR, Fixed Assets) and Oracle EPM suiteDrive governance, configuration, and optimization of enterprise finance applicationsPartner with Finance, Accounting, FP&A, and Payroll teams to translate business needs into technical solutionsCollaborate with PMO and cross-functional teams to deliver projects on time and within scopeLead system implementations, upgrades, patches, and testing cyclesDevelop and execute a multi-year technology roadmap aligned with business growth and M&A activitySupport digital transformation and process optimization initiatives across finance and project systemsEnsure strong change management and user adoption practices across system enhancementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less