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Insight Global is seeking a detail-oriented WMS Administrator to support and optimize our Deposco Warehouse Management System. This role serves as the first line of system support, partnering with... More Supply Chain, IT, and Operations to keep warehouse processes running smoothly.Experience with Deposco or Manhattan Associates WMS is strongly preferred.What You?ll Do? Configure, maintain, and optimize the Deposco WMS to meet daily operational needs.? Troubleshoot and resolve WMS issues; act as the primary support contact for users.? Train and support warehouse and logistics staff on effective WMS usage; develop training materials, conduct sessions, and maintain user documentation.? Monitor overall system health and performance, perform routine checks, apply updates or patches, and ensure smooth day-to-day WMS operation.? Ensure data accuracy and oversee system integrations with shipping carriers and e-commerce platforms.? Generate reports and analyze performance metrics to drive efficiency.? Maintain documentation for system setup, procedures, and troubleshooting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring a Manager of Distribution Operations (Process Improvement) to join our organization. This is not a traditional PMO or coordination role. We?re looking for engineering minded, process... More driven leaders who have owned complex operational problems end to end and delivered real, scalable solutions across technology, operations, and training.If your background is primarily task tracking or status reporting, this role will not be a fit. If you thrive in ambiguity, diagnose broken processes, design future state solutions, and drive measurable business outcomes?this role is built for youWhat You?ll DoAs an IT Program Manager, you will own operational solutions?not just timelines. You will:?Diagnose operational, process, and system gaps across Specialty Operations, including installation, on demand maintenance, logistics, supply chain, and sales adjacent workflows?Design future state processes and operating models, including: oProcess mapping and gap analysisoControls, compliance, and scalability considerations?Partner directly with IT, SAP/ERP teams, Operations, and Change Management to: oTranslate operational needs into system requirementsoDrive technology changes through deliveryoEnsure training and adoption are executed effectively?Own programs end to end, including: oScope definition and executionoFinancial and timeline accountabilityoKPI and benefit tracking?Deploy solutions into live operations and drive continuous improvement post launch?Act as the single owner of outcomes, ensuring solutions are implemented and sustained?not just identifiedWhat Makes This Role Different?You own the solution end to end?you don?t hand it off?You design and implement processes, not just document them?You operate across both product and program delivery modelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Serve as a primary liaison to University departments and schools; meet regularly to understand needs, shape roadmaps, scope/prioritize work, and ensure successful project and service outcomes.Lead... More day-to-day CRC operations (service delivery, escalations, service quality, and continuous improvement) using ITSM best practices.Lead and develop a team of 8 - 12 technicians supporting endpoint field support and event services, including hiring, onboarding, coaching, and performance management/annual review cycles.Drive service planning and new service development; evaluate and pilot improvements (including innovative/creative AI uses) that increase efficiency and improve the client experience.Manage budgeting, forecasting, rate/cost recovery model as needed, billing accuracy, and P&L performance to keep services fiscally sound.Create and manage SOWs/service agreements, including true-ups and renewals; partner with stakeholders to ensure clear scope, expectations, and renewals/expansions.Collaborate across CRC, University IT (UIT), and other campus partners (e.g., Networking, Information Security) to deliver integrated solutions and consistent client outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role sits at the intersection of tax, technology, and process improvement. The specialist will partner closely with the VP of Tax and key stakeholders across Finance and IT to observe, assess,... More and enhance existing tax processes. The primary focus is on making tax data and workflows more visible through automation, dashboards, and analytics?enabling more accurate compliance, stronger controls, and executive-level insights. This role is a new position with tons of visibility and room to shape the long term direction to either a tax/ tech hybrid role or a broader tech path.In this role, the individual will evaluate two primary tax products and provide recommendations on tools such as Lock Splash, while leveraging available solutions including Power Suite, Alteryx, and CorpTax (commonly used in public accounting and Big Four environments). The outcome of this work will be improved transparency, efficiency, and decision-making across the tax function.Key ResponsibilitiesAssess and document end-to-end tax processes to identify inefficiencies and improvement opportunitiesImprove tax workflows through technology enablement and automationIdentify and implement automation solutions to enhance accuracy, timeliness, and data integrityDesign, build, and standardize tax dashboards and analytics to support compliance and reportingPartner with the VP of Tax to develop executive-level reporting and presentation materialsExtract, transform, and analyze tax data to support tax positions, workpapers, and reportingSupport federal and state tax compliance, provisions, and effective tax rate calculationsDevelop tools and reporting to monitor subsidiary margins and support transfer pricing analysisCollaborate with IT and Finance teams to improve system integrations and data flowProvide data and analytics support for audits and tax authority inquiriesTrain and support internal users on tax systems, tools, and reporting platformsAssist with tax planning, modeling, and special transactions as neededProvide input and recommendations on tax technology solutions, including Lock SplashWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Engineering Solutions Lead ? Maintenance & Asset Management will serve as the primary business owner for engineering and maintenance system capabilities across a global manufacturing network.... More This role leads the deployment, adoption, and optimization of maintenance and asset management solutions to improve equipment reliability, maintenance efficiency, and asset performance.This individual partners closely with site engineering teams, reliability leaders, IT, and external vendors to ensure engineering systems are aligned with real-world operational needs and deliver measurable value.Day to Day:?Lead the global rollout of engineering and maintenance management systems across manufacturing sites?Drive business-side implementation of: oMaintenance planning & work managementoAsset management & reliability programs?Act as the business SME translating operational maintenance requirements into system capabilities?Partner with engineering, operations, IT, and vendors to ensure alignment and successful deployment?Support rollout activities including: oBusiness requirements definitionoTesting & site readinessoTraining and post-go-live hypercare?Guide site teams through adoption of standardized maintenance and engineering processes?Champion continuous improvement in maintenance and reliability practices?Share lessons learned and best practices across deployment waves?Contribute to the global engineering & maintenance capability roadmapWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The SAP Analyst will support SAP and related interfaces across wholesale and supply chain environments. This role is focused on ensuring system stability, monitoring integrations and batch processes,... More and driving proactive operational improvements. It is not a configuration or implementation role, but rather centered on production support, issue prevention, and maintaining reliable system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Provide Tier 2 support of the CCaaS (AWS Connect) application escalated by the Tier 1 support team. *Fill in the role as part of the Tier 1 support to provide CCaaS 800 Number support when... More needed (high call volumes or absence Tier 1 resources) to log issues and requests in ServiceNow IT Service Manager. *Follow defined CCaaS Standard Operating Procedures (SOPs) for Incident management, ticket documentation, escalation, notification, and resolution. *Triage requests to ensure accurate transfers and escalation of customer requests or issues. *Provide off-hour emergency support as needed.The pay range for this position is $35/hr - $48/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large and growing Sporting Goods Wholesaling company is seeking an IT Scrum Master to join their PMO and Software Development teams. In this role, you will be responsible for developing and... More implementing project portfolio management processes within a specified department, implementing and utilizing PMO methodologies. Responsibilities include, but are not limited to: - Facilitating and schedule ceremonies to support SAFe framework for their assigned FTs including but not limited to daily standups, planning activities, and retros/reflections.- Assist with planning and facilitation of PI Planning events and ensure assigned FTs understands the purpose and goals of the event to be able to participate fully.- Facilitate completion of work assignments, estimation, planning, or dictating work assignments to build a high performing team.- Facilitate discussion, decision making, team building and conflict resolution.Work to alleviate administrative tasks from the FT when possible to foster continuous flow of work and improved efficiencies.- Remove roadblocks by taking the right course of action to reach the goal and/or by leading the team on appropriate course of action.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A leading hospital is seeking a Major Incident Manager to join their team. This role leads enterprise major incident response, ensuring rapid resolution of critical IT outages with clear... More communication, strong command, and minimal business disruption.? Serve as Active/Backup Responder on Duty (AROD/BROD) for major incidents (rotational 24/7 coverage)? Act as incident commander during high-severity outages? Assess severity and drive escalation decisions, including DR activation if needed? Lead incident bridge calls, ensuring clear roles, actions, and accountability? Coordinate across infrastructure, applications, cybersecurity, vendors, and business stakeholders? Manage real-time communications (internal leadership + business updates)? Ensure proper handoffs for extended or multi-day incidents? Lead Root Cause Analysis (RCA) and post-incident reviewsIdentify trends and drive continuous improvement in incident responseSuccess will be: ? Major incidents are handled with clear leadership, speed, and structure? Reduced MTTR (mean time to resolution)? Strong, consistent communication during outagesFewer repeat incidents due to effective RCA and follow-throughWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less