Job Search Results for it
Oct 09, 2025
Lincolnshire, IL
|
Administrative Assistant
|
Contract,Perm Possible
|
$27 - $34 (hourly estimate)
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System administration duties include user management, license audits, end user training and configuration changes.Essential Duties and Responsibilities: 1.Performs IT financial administration activities by working closely with key leadership team members and project managers to forecast, process and monitor IT invoices for both operating and capital expenditures. Financial Administration activities are performed in SAP with records kept in Smartsheet. 2.Assists IT Data Analyst with compiling financial reporting that is used by leadership to ensure responsible budget management within the IT department. This may include monitoring fixed project budgets (CAPEX) to prevent budget overruns, identifying cloud spending anomalies, and balancing against established operational expenditures (OPEX).3.Maintain relationships with IT vendors to ensure timely and accurate invoicing for stable partnerships. This may include processing vendor onboarding paperwork and participating in vendor evaluation practices.4.Performs system administration duties to support Sysmex staff with access and configuration changes to enterprise software tools needed for collaboration (Smartsheet, Atlassian, and Tricentis). Tasks include, but are not limited to, account administration, license auditing, end user training, and performing configuration changes as needed.5.Responsible for assisting the IT Data Analyst with coordinating configuration changes, automation and workflow improvements within the enterprise software tools (mentioned above) to increase efficiency and improve cross-team collaboration.6.Responsible for assisting with supporting IT application project initiatives, document applicable processes, and analyze/troubleshoot system issues, as needed.7.Responsible for assisting with IT Data Analyst in creating, maintaining, and delivering financial, software development, and project management office (PMO) reporting to leadership.8.Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Department Admin (Entry Level)","City":"Lincolnshire","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Associates degree or 3 years required experience in Data Entry/Administration, Business Administration, Bookkeeping and/or IT System Administration which may include experience in the Armed Forces. - Bachelor?s degree in Business Administration, Information Systems, IT, Economics or related field preferred.?MS Office Suite with advanced Excel experience (pivot tables, formulas)?Technically savvy ? experience with SaaS and online software applications","Skills":"Software Experience?Smartsheet (Asana, Monday.com or comparable PMO software)?Atlassian (Jira, Confluence, Bitbucket or comparable development tools)?Tricentis (qTest, Vera or comparable software testing applications)?ServiceNow (Zendesk, Jira Service Management or comparable IT ticketing software)Other Skills/Abilities:?Experience handling Purchase Requisitions and Purchase Orders?Experience processing Goods Receipts to pay Invoices?Experience creating financial reports to be used by leadership?Experience with hybrid work arrangements (in-office and remote)?Experience with customer service or IT support roles?History of delivering and/or supporting successful projects","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
POSITION SUMMARY: The IT Administrator is responsible for processing IT financial documents per Sysmex finance and procurement policies and procedures as well as maintaining accurate financial... records for IT Leadership. This role will also be responsible for assisting with general system administration of IT applications for the Customer Systems team, including support for Smartsheet, Atlassian (software development) and Tricentis (software testing) applications. System administration duties include user management, license audits, end user training and configuration changes.Essential Duties and Responsibilities: 1.Performs IT financial administration activities by working closely with key leadership team members and project managers to forecast, process and monitor IT invoices for both operating and capital expenditures. Financial Administration activities are performed in SAP with records kept in Smartsheet. 2.Assists IT Data Analyst with compiling financial reporting that is used by leadership to ensure responsible budget management within the IT department. This may include monitoring fixed project budgets (CAPEX) to prevent budget overruns, identifying cloud spending anomalies, and balancing against established operational expenditures (OPEX).3.Maintain relationships with IT vendors to ensure timely and accurate invoicing for stable partnerships. This may include processing vendor onboarding paperwork and participating in vendor evaluation practices.4.Performs system administration duties to support Sysmex staff with access and configuration changes to enterprise software tools needed for collaboration (Smartsheet, Atlassian, and Tricentis). Tasks include, but are not limited to, account administration, license auditing, end user training, and performing configuration changes as needed.5.Responsible for assisting the IT Data Analyst with coordinating configuration changes, automation and workflow improvements within the enterprise software tools (mentioned above) to increase efficiency and improve cross-team collaboration.6.Responsible for assisting with supporting IT application project initiatives, document applicable processes, and analyze/troubleshoot system issues, as needed.7.Responsible for assisting with IT Data Analyst in creating, maintaining, and delivering financial, software development, and project management office (PMO) reporting to leadership.8.Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 19, 2025
West Palm Beach, FL
|
Business Analyst (BA)
|
Contract
|
$45 - $56 (hourly estimate)
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Our client in the government space is looking for an IT Business Analyst will serve as a liaison between business stakeholders and the IT department. This role is responsible for gathering,... analyzing, and documenting business requirements, and ensuring that IT solutions align with organizational goals. The analyst will create detailed Business Requirement Documents (BRDs) and functional specifications to support application development, system enhancements, and other IT initiatives. The ideal candidate will have strong communication skills, analytical thinking, and a solid understanding of IT processes and application development lifecycles. The pay rate is $50-56/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 30, 2025
Sheboygan Falls Town, WI
|
Project Manager
|
Perm
|
$117k - $150k (estimate)
{"JobID":450114,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-87.82,"Longitude":43.72,"Distance":null},"State":"Wisconsin","Zip":"53085","ReferenceID":"DGO-6f58a15f-32b4-426e-a85e-dc5270abce63","PostedDate":"\/Date(1759244941000)\/","Description":"The IT Vendor Manager will lead the management of relationships with our client?s IT vendors and service providers, ensuring contracts and agreements align with strategic goals and deliver measurable value. This newly revamped role is ideal for candidates with deep IT expertise or strong commercial/relationship management experience. You?ll be central to major initiatives in your first year, including launching a centralized asset inventory and driving cost savings.Key Responsibilities:?Vendor Relationship Management: Build and maintain strong partnerships with IT vendors and service providers.?Contract Negotiation: Collaborate with Sourcing and Procurement to secure favorable terms and conditions.?Performance Monitoring: Oversee vendor performance using SLA tracking and benchmarking dashboards; identify underperformers and optimize contracts.?Work Request Management: Initiate and prioritize vendor work requests; manage triage and escalation for issue resolution.?Cost Management: Drive immediate savings through software rationalization, vendor renegotiations, and asset reuse.?Risk \u0026 Compliance: Ensure all vendor activities comply with company policies, industry regulations, and legal requirements.?Collaboration: Work cross-functionally with stakeholders in IT, finance, engineering, marketing, and sales.?Reporting: Prepare and present vendor performance, contract status, and cost savings reports to senior management.?Project Leadership: Lead big initiatives such as:?Centralized Asset Inventory: Real-time view of all hardware/software assets.?Vendor Performance Dashboards: SLA and benchmarking tools.?Software License Compliance: Automated tracking and cost recovery.?Hardware Lifecycle Management: Standardized procurement and refresh planning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Vendor Manager","City":"Sheboygan Falls Town","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience: Minimum 5+ years in IT vendor management, procurement, sourcing, or related roles.?Education: Bachelor?s in IT, Business Administration, or related field preferred.?Certifications: CPSM, CTPE, ITIL, or similar credentials a plus.?Skills:?Strong negotiation and contract management?Excellent communication and interpersonal skills?Analytical and data-driven decision-making?Project management and organizational skills?Deep understanding of IT products, services, and market trends?Proficiency with vendor management tools (Flexera, ServiceNow, SNOW, USU, etc)","Skills":"Intangibles?Approachable, collaborative, and curious?Comfortable with ambiguity and conflict resolution?Able to stand alone on ideas and drive change?Strong stakeholder management across dotted-line relationships","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":117000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The IT Vendor Manager will lead the management of relationships with our client?s IT vendors and service providers, ensuring contracts and agreements align with strategic goals and deliver measurable... value. This newly revamped role is ideal for candidates with deep IT expertise or strong commercial/relationship management experience. You?ll be central to major initiatives in your first year, including launching a centralized asset inventory and driving cost savings.Key Responsibilities:?Vendor Relationship Management: Build and maintain strong partnerships with IT vendors and service providers.?Contract Negotiation: Collaborate with Sourcing and Procurement to secure favorable terms and conditions.?Performance Monitoring: Oversee vendor performance using SLA tracking and benchmarking dashboards; identify underperformers and optimize contracts.?Work Request Management: Initiate and prioritize vendor work requests; manage triage and escalation for issue resolution.?Cost Management: Drive immediate savings through software rationalization, vendor renegotiations, and asset reuse.?Risk & Compliance: Ensure all vendor activities comply with company policies, industry regulations, and legal requirements.?Collaboration: Work cross-functionally with stakeholders in IT, finance, engineering, marketing, and sales.?Reporting: Prepare and present vendor performance, contract status, and cost savings reports to senior management.?Project Leadership: Lead big initiatives such as:?Centralized Asset Inventory: Real-time view of all hardware/software assets.?Vendor Performance Dashboards: SLA and benchmarking tools.?Software License Compliance: Automated tracking and cost recovery.?Hardware Lifecycle Management: Standardized procurement and refresh planning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 06, 2025
Jacksonville, FL
|
Desktop Support
|
Contract,Perm Possible
|
$17 - $21 (hourly estimate)
{"JobID":452120,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-81.65,"Longitude":30.33,"Distance":null},"State":"Florida","Zip":"32257","ReferenceID":"DGO-7fe293c8-15ea-46b8-8dd8-716a08ee8b1a","PostedDate":"\/Date(1759765831000)\/","Description":"Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled Technician Support Engineer with a strong focus on networking to join our dynamic team. We are currently open to candidates with strong technical L2 or L3 support experience. Our Technician Support Specialists are instrumental in assisting TBS clients in resolving issues related to PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and networking infrastructures. We are seeking a candidate who will thrive in our dynamic, fast-paced company. This individual will join a dedicated team responsible for supporting the IT environment of over 250 local small and mid-sized businesses in Northeast Florida.What you\u0027ll be doing:?Support Microsoft Windows desktop technologies?Support Apple MacOS desktop technologies?Support Apple and Android Mobile Devices?Software installation, configuration, and troubleshooting?Troubleshoot and repair Windows and Mac workstations?Advanced Windows Server Active Directory tasks?Azure Active Directory Management Support, including Intune?Advanced Email Management Tasks?On-Site workstation \u0026 networking equipment hardware installation?Setup and configure enterprise-level networking equipment configurations?Monitor network performance and resolve ISP issues?Windows server administration tasks?New client user add/change/remove?Manage and configure business application support and client-side application support?Respond to support tickets and alertsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Technician (L2)","City":"Jacksonville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3+ years of IT support experience (Windows) required -Must be experienced with L2 tickets and issues -Prior MSP experience-Must be experienced with email support -Intermediate server skills and experience","Skills":"-Bachelor\u0027s degree in IT or related is a plus -CompTIA Network+ and Security+ certifications-CCNA,CCNP certifications-Experience with Cloud networking (AWS, Azure)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking... a skilled Technician Support Engineer with a strong focus on networking to join our dynamic team. We are currently open to candidates with strong technical L2 or L3 support experience. Our Technician Support Specialists are instrumental in assisting TBS clients in resolving issues related to PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and networking infrastructures. We are seeking a candidate who will thrive in our dynamic, fast-paced company. This individual will join a dedicated team responsible for supporting the IT environment of over 250 local small and mid-sized businesses in Northeast Florida.What you'll be doing:?Support Microsoft Windows desktop technologies?Support Apple MacOS desktop technologies?Support Apple and Android Mobile Devices?Software installation, configuration, and troubleshooting?Troubleshoot and repair Windows and Mac workstations?Advanced Windows Server Active Directory tasks?Azure Active Directory Management Support, including Intune?Advanced Email Management Tasks?On-Site workstation & networking equipment hardware installation?Setup and configure enterprise-level networking equipment configurations?Monitor network performance and resolve ISP issues?Windows server administration tasks?New client user add/change/remove?Manage and configure business application support and client-side application support?Respond to support tickets and alertsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 29, 2025
Colorado Springs, CO
|
Project Manager
|
Perm
|
$110k - $125k (estimate)
{"JobID":449899,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-104.76,"Longitude":38.86,"Distance":null},"State":"Colorado","Zip":"80912","ReferenceID":"DEN-fac04307-2e9c-49ba-8dcb-86cdcd39a4f3","PostedDate":"\/Date(1759179659000)\/","Description":"A client of Insight Global\u0027s is looking for a Secret IT Project Manager to join their team! This IT PM will play a key role in supporting the Missile Defense Agency (MDA). This position is responsible for overseeing the full lifecycle of IT projects?from planning and execution to successful completion?within defined scope, budget, and timeline. The IT Project Manager ensures that each project aligns with business goals and is delivered to meet or exceed expectations. Job Responsibilities: ? Oversee all phases of project management, including planning, initiation, execution, monitoring, closure, and post-project evaluation. ? Lead and coordinate cross-functional teams and stakeholders across multiple geographic locations. ? Develop and manage IT strategic plans and budgets to align with organizational goals. ? Create, maintain, and ensure accuracy of comprehensive project documentation throughout the project lifecycle. ? Continuously monitor and analyze industry trends to inform strategic decisions and maintain competitive advantage. This position is onsite full-time in Colorado Springs, CO or Huntsville, AL the salary range for this role is between $110,000-$125,000/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret IT Project Manager","City":"Colorado Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Active DoD Secret Security Clearance - 5+ years of experience in IT Project Management, with a proven track record of successfully leading high-budget initiatives - Strong working knowledge of IT infrastructure, software development lifecycles, and emerging technologies. - Demonstrated expertise in vendor and stakeholder negotiations, driving favorable outcomes and strategic partnerships. - CAPM (Certified Associate of Project Management) certification","Skills":"- PMP Certification ITIL Certification - Have Earned Value Management and Cost Account Manager (CAM) experience - Experience managing geographically dispersed teams- Experience managing projects in waterfall or agile methodologies","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global's is looking for a Secret IT Project Manager to join their team! This IT PM will play a key role in supporting the Missile Defense Agency (MDA). This position is... responsible for overseeing the full lifecycle of IT projects?from planning and execution to successful completion?within defined scope, budget, and timeline. The IT Project Manager ensures that each project aligns with business goals and is delivered to meet or exceed expectations. Job Responsibilities: ? Oversee all phases of project management, including planning, initiation, execution, monitoring, closure, and post-project evaluation. ? Lead and coordinate cross-functional teams and stakeholders across multiple geographic locations. ? Develop and manage IT strategic plans and budgets to align with organizational goals. ? Create, maintain, and ensure accuracy of comprehensive project documentation throughout the project lifecycle. ? Continuously monitor and analyze industry trends to inform strategic decisions and maintain competitive advantage. This position is onsite full-time in Colorado Springs, CO or Huntsville, AL the salary range for this role is between $110,000-$125,000/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 11, 2025
Toronto, ON
|
Project Manager
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":443184,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 0","ReferenceID":"TOR-9b321431-af33-44e2-8d4e-437faa5fe104","PostedDate":"\/Date(1757599878000)\/","Description":"Insight Global is seeking a highly skilled and technically proficient Senior IT Project Manager to lead a major NDA transformation initiative within one of the top five leading banks. This role is not focused on coordination or administrative oversight?it requires a hands-on leader with deep technical understanding of ETL, data migration, and systems integration. The successful candidate will drive execution, manage risks, and ensure delivery of complex IT solutions in a fast-paced enterprise environment.Key responsibiltiies include the below: Lead end-to-end delivery of IT transformation projects with a focus on data migration and integrationOwn and manage project plans, timelines, budgets, and deliverablesCollaborate with technical teams to ensure alignment on architecture, data flows, and integration pointsIdentify and mitigate risks, resolve issues, and escalate as neededEnsure compliance with NDA protocols and internal governance standardsProvide clear and timely updates to stakeholders and executive sponsorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Manager","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7?10 years of experience as an IT Project Manager in enterprise environmentsStrong understanding of ETL processes, data migration, and integration technologiesProven ability to manage complex technical projects without relying on coordination supportExperience working with cross-functional technical teams and vendorsExcellent problem-solving and decision-making skillsStrong communication skills with the ability to engage technical and non-technical stakeholders","Skills":"Experience in financial services or banking environmentsFamiliarity with CIBC systems or similar enterprise platformsPMP or equivalent certification","Industry":"Project Manager","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a highly skilled and technically proficient Senior IT Project Manager to lead a major NDA transformation initiative within one of the top five leading banks. This role is... not focused on coordination or administrative oversight?it requires a hands-on leader with deep technical understanding of ETL, data migration, and systems integration. The successful candidate will drive execution, manage risks, and ensure delivery of complex IT solutions in a fast-paced enterprise environment.Key responsibiltiies include the below: Lead end-to-end delivery of IT transformation projects with a focus on data migration and integrationOwn and manage project plans, timelines, budgets, and deliverablesCollaborate with technical teams to ensure alignment on architecture, data flows, and integration pointsIdentify and mitigate risks, resolve issues, and escalate as neededEnsure compliance with NDA protocols and internal governance standardsProvide clear and timely updates to stakeholders and executive sponsorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 25, 2025
Midlothian, VA
|
Project Manager
|
Perm
|
$135k - $150k (estimate)
{"JobID":448587,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23235","ReferenceID":"RIC-0db17605-06d4-45fe-8149-e5a0dd0922db","PostedDate":"\/Date(1758809552000)\/","Description":"Insight Global is seeking an IT Supply Applications Lead local to Richmond, VA. This lead will be serve as a liaison and project manager for business units, IT teams and stakeholders to enhance operational efficiency and execute roadmap improvements. This role requires 7+ years\u0027 experience overseeing IT systems and processes for Supply functions. Another requirement is 10+ years\u0027 hands-on experience with SAP MM, SD, WMS, and PP along with strong knowledge of SAP FICO reporting and modules. A 4-year Bachelor\u0027s degree within the Business, Engineering, Supply/Operations, or an IT related field is also necessary. This lead must have strong experience in an SAP \"Global Template\" environment, SAP implementation and integration work with external partners, SAP SCM applications, and training end users on SAP. Strong communication and leadership skills to manage internal, onsite and offshore vendor and internal teams to make sure SLA\u0027s, budgets, and schedules are correctly met is also important.Another requirement is having strong project management skills, to ensure system configurations, Gap Analysis and blueprinting, testing is correct. This lead must have strong application and stakeholder management skills to ensure license and vendor management is carried out, support issues and security risks are resolved, and systems are compliant with company policies. Strong hands-on experience with Windows, ServiceNow, Power BI, Veeva QMS, ValGenesis, is also required. The salary for this role ranges between $135,000-$150,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Supply Applications Lead","City":"Midlothian","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4 year Bachelor\u0027s degree within the Business, Engineering, Supply/Operations, or an IT related field? 7+ years\u0027 experience overseeing IT systems and processes for Supply functions ? 10+ years\u0027 hands-on experience with SAP MM, SD, WMS, and PP along with strong knowledge of SAP FICO reporting and modules? Strong experience in an SAP \"Global Template\" environment, SAP implementation and integration work with external partners, SAP SCM applications, and training end users on SAP? Strong communication and leadership skills to manage internal, onsite and offshore vendor and internal teams to make sure SLA\u0027s, budgets, and schedules are correctly met? Strong project management skills, to ensure system configurations, Gap Analysis and blueprinting, testing is correct ? Strong application and stakeholder management skills to ensure license and vendor management is carries out, support issues and security risks are resolved, and systems are compliant with company policiesStrong hands-on experience with Windows, ServiceNow, Power BI, Veeva QMS, ValGenesis","Skills":"Having a background in the pharmaceutical industry.","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":135000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an IT Supply Applications Lead local to Richmond, VA. This lead will be serve as a liaison and project manager for business units, IT teams and stakeholders to enhance... operational efficiency and execute roadmap improvements. This role requires 7+ years' experience overseeing IT systems and processes for Supply functions. Another requirement is 10+ years' hands-on experience with SAP MM, SD, WMS, and PP along with strong knowledge of SAP FICO reporting and modules. A 4-year Bachelor's degree within the Business, Engineering, Supply/Operations, or an IT related field is also necessary. This lead must have strong experience in an SAP "Global Template" environment, SAP implementation and integration work with external partners, SAP SCM applications, and training end users on SAP. Strong communication and leadership skills to manage internal, onsite and offshore vendor and internal teams to make sure SLA's, budgets, and schedules are correctly met is also important.Another requirement is having strong project management skills, to ensure system configurations, Gap Analysis and blueprinting, testing is correct. This lead must have strong application and stakeholder management skills to ensure license and vendor management is carried out, support issues and security risks are resolved, and systems are compliant with company policies. Strong hands-on experience with Windows, ServiceNow, Power BI, Veeva QMS, ValGenesis, is also required. The salary for this role ranges between $135,000-$150,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 03, 2025
Brookhaven, GA
|
Help Desk
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
{"JobID":451663,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.33,"Longitude":33.87,"Distance":null},"State":"Georgia","Zip":"30319","ReferenceID":"DEN-75b07d61-00e0-43f0-b182-3b98b4afb8b0","PostedDate":"\/Date(1759507306000)\/","Description":"A client is seeking to onboard an IT Support Specialist for a six-month contract-to-hire role, with the expectation of working five days a week in Atlanta, GA. The position is with a leading infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management projects. The selected individual will be responsible for providing remote support to approximately 150 employees and desk-side support to around 40 in-office staff. They will be responsible for supporting C-Suite employees. Key responsibilities include user setups, password resets, Active Directory management, printer support, Azure administration, and assistance with onboarding processes. All support inquiries will be managed through the company?s internal proprietary system. They are looking for someone who wants to grow in their career. Pay range is $28-32 an hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist","City":"Brookhaven","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2?4 years of experience in IT support to C-Suite employeesHands-on experience using ticketing systems to manage support requestsAV experience Working knowledge of Active Directory, Azure, and printer managementExcellent communication and problem-solving skillsStrong ability to work independently and handle multiple support issues simultaneously","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client is seeking to onboard an IT Support Specialist for a six-month contract-to-hire role, with the expectation of working five days a week in Atlanta, GA. The position is with a leading... infrastructure construction and engineering firm in North America, known for its expertise in designing and building critical infrastructure such as highways, bridges, rail systems, dams, aviation facilities, and water management projects. The selected individual will be responsible for providing remote support to approximately 150 employees and desk-side support to around 40 in-office staff. They will be responsible for supporting C-Suite employees. Key responsibilities include user setups, password resets, Active Directory management, printer support, Azure administration, and assistance with onboarding processes. All support inquiries will be managed through the company?s internal proprietary system. They are looking for someone who wants to grow in their career. Pay range is $28-32 an hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 04, 2025
Alburtis, PA
|
Business Analyst (BA)
|
Perm
|
$115k - $130k (estimate)
{"JobID":432789,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-75.5903636363636,"Longitude":40.5005454545455,"Distance":null},"State":"Pennsylvania","Zip":"18011","ReferenceID":"FTW-f7ff5f86-a846-41a3-b46e-bb27986bd120","PostedDate":"\/Date(1754309776000)\/","Description":"A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial, capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior IT Business Analyst","City":"Alburtis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4-8+ years of relevant work experience Must be comfortable working with internal and external stakeholders to present findings within data Must be proficient in SQL/Power BI to extract data, create dashboards and present data Strong knowledge \u0026 experience in select business processes (e.g. Shop floor, IT, SCM, Electronics Manufacturing, After Market Services, etc.)Must have strong knowledge \u0026 experience in relevant technologies and concepts (e.g. SAP, MES, xAAS, .NET, SQL, Azure, Power BI, Google Suite, Reporting Services, B2B, EDI, etc.)","Skills":"Good Customer relationship management and negotiations skills. Strong knowledge \u0026 experience in Agile and Waterfall development/project methodologies Experience with SAP is a plusExperience with MES tools such as: INFOR is a plus","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":115000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial,... capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 06, 2025
Parma, OH
|
Customer Service
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":452186,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.67,"Longitude":41.47,"Distance":null},"State":"Ohio","Zip":"44134","ReferenceID":"DGO-f19c0213-52b7-4a73-ae01-d88e75e42479","PostedDate":"\/Date(1759772257000)\/","Description":"Insight Global is seeking an IT Operation Specialist for one of our clients who is a growing leader in education, operating schools and educational programs around the world that span the life cycle of a student from early learning to higher education. This role will be hybrid remote in Columbus, OH or Parma, OH ? working 2 days onsite 3 days remote. This would be first shift, Monday through Friday. First shift for this role is 6am-2:30pm EST. This is a contract position with potential extensions based on performance.As an IT Operations specialist you will be responsible for monitoring IT systems and infrastructure to ensure timely detection and resolution of incidents. You will manage alert systems, coordinate escalations, and facilitate effective communication between technical teams and stakeholders. Your expertise will help maintain system reliability and minimize downtime, ensuring business continuity. The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and the ability to communicate complex technical information clearly. You will work closely with cross-functional teams to implement best practices in incident management and improve operational workflows. This position requires a proactive approach to identifying potential issues and a commitment to continuous improvement in IT service delivery.Additional Responsibilities Include: - Analyze and prioritize alerts based on severity and impact.- Initiate and manage escalation procedures according to established protocols.- Maintain and update alerting and monitoring tools and documentation.- Analyze incident trends and recommend improvements to reduce recurrence.- Maintain documentation of incidents, alerts, and escalation actions.- Continuously improve alerting and escalation processes.- Communicate effectively with stakeholders regarding system status and incidents.- Participate in post-incident reviews and report findings.- Continuously evaluate and enhance communication protocols during incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Operations Specialist","City":"Parma","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2+ years of experience in IT operations- Experience with Microsoft Suite (Excel, Word, Outlook)- Strong communication skills ? verbal and written - Bachelor?s Degree required","Skills":"- Experience working in or supporting a school- Experience working with Zendesk","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an IT Operation Specialist for one of our clients who is a growing leader in education, operating schools and educational programs around the world that span the life cycle... of a student from early learning to higher education. This role will be hybrid remote in Columbus, OH or Parma, OH ? working 2 days onsite 3 days remote. This would be first shift, Monday through Friday. First shift for this role is 6am-2:30pm EST. This is a contract position with potential extensions based on performance.As an IT Operations specialist you will be responsible for monitoring IT systems and infrastructure to ensure timely detection and resolution of incidents. You will manage alert systems, coordinate escalations, and facilitate effective communication between technical teams and stakeholders. Your expertise will help maintain system reliability and minimize downtime, ensuring business continuity. The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and the ability to communicate complex technical information clearly. You will work closely with cross-functional teams to implement best practices in incident management and improve operational workflows. This position requires a proactive approach to identifying potential issues and a commitment to continuous improvement in IT service delivery.Additional Responsibilities Include: - Analyze and prioritize alerts based on severity and impact.- Initiate and manage escalation procedures according to established protocols.- Maintain and update alerting and monitoring tools and documentation.- Analyze incident trends and recommend improvements to reduce recurrence.- Maintain documentation of incidents, alerts, and escalation actions.- Continuously improve alerting and escalation processes.- Communicate effectively with stakeholders regarding system status and incidents.- Participate in post-incident reviews and report findings.- Continuously evaluate and enhance communication protocols during incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.