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Job Summary: We are seeking a skilled and teachable Desktop Technician to join our team. The ideal candidate will have strong communication and presentation skills, a solid background in... More troubleshooting and fixing PCs (and possibly Macs), and experience with printer mappings and network support.Key Responsibilities:? Provide technical support for desktop computers, including troubleshooting and fixing hardware and software issues.? Assist with printer mappings and ensure printers are properly connected and functioning.? Support network-related issues and ensure smooth connectivity for all users.? Communicate effectively with team members and end-users, providing clear and concise instructions and updates.? Present technical information in an understandable manner to non-technical users.? Be available for occasional weekend and after-hours work as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global are seeking a versatile Data Analyst / IT Administrator to join the growing team for a 90 day assignment with the possibility of extensions. This role blends data... More visualization and analysis with hands-on IT administration. The ideal candidate will have experience working across multiple tools, platforms, and technologies to support both data-driven decision-making and the organization?s IT infrastructure. Key Responsibilities in Order of Importance:Data Analytics & Dashboarding:? Develop and maintain dashboards using Zoho, QlikView, and/or Qlik Sense.? Translate business needs into insightful, actionable reports.? Ensure data accuracy, integrity, and timely reporting. IT Administration & Support:? Administer Microsoft Exchange environments (both Office 365 and On-Premises).? Manage remote desktop environments and support users via RDP.? Maintain and configure network firewalls, including FortiGate and Azure Firewall.? Configure and manage SFTP and FTP servers and protocols.? Provide general IT support and manage hardware, software, and network systems.? Document technical procedures and create support documentation. System & Tool Integration:? Work with Transportation Management Systems (keysoftwaresystems?s Xcelerator preferred).? Support and manage ticketing systems (e.g., JIRA, Help Scout).? Contribute to IT-related projects and systems integration efforts.Compensation: $45/hrto $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for an IT project Manager in Oklahoma City, OK. The ideal candidate will be an IT project manager with a strong emphasis on budget management, risk assessment, and... More stakeholder communication. The main responsibilities will include planning, executing, and finalizing projects while ensuring they meet deadlines, budget constraints, and quality standards. Additionally, you will coordinate resources, teams, and third-party consultants, define project objectives, and oversee quality control.Compensation: $60-70/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our prestigious airlines is looking for an IT Support Technician to provide front-line technical support for Crewmembers, both on-site and remote. This role is responsible for resolving... More day-to-day hardware, software, and connectivity issues, managing IT equipment, supporting end-user devices, and maintaining IT systems uptime. This position plays a key part in ensuring employees can work efficiently and that IT systems operate reliably across the company. ? Provide front-line Help Desk support via phone, email, and in-person walk-ups.?Troubleshoot and resolve issues with employee laptops, desktops, printers, and mobile devices.?Set up new hire workstations, including account creation, hardware configuration, and software setup.?Support conference room audio/video (A/V) systems and remote meeting technology.?Maintain and update IT asset inventory using Spiceworks or similar tools.?Travel to off-site or airport locations as needed to support IT infrastructure and equipment.?Monitor system uptime dashboards and immediately escalate outages or failures.?Collaborate with team members to improve Help Desk processes, documentation, and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a dynamic and visionary President of IT Services to lead the technology division and drive innovation across all IT and tech operations for a security solutions client in... More Pittsburgh, PA. Reporting directly to the CEO, this executive role is responsible for shaping and executing the companys strategic IT roadmap, overseeing infrastructure, cybersecurity, software development, cloud services, and emerging technologies. A core focus of the position is the design, build-out, and maintenance of advanced residential and commercial networks, including wired/wireless systems, IoT integrations, VPNs, firewalls, and encryption protocolsensuring secure, scalable, and resilient environments that meet the highest industry standards. The ideal candidate will bring deep expertise in high-stakes IT environments, a proven ability to lead cross-functional teams, and a commitment to operational excellence. This role also involves managing vendor relationships, driving performance metrics, and serving as the primary technical advisor in client engagements. If you are a strategic thinker with a passion for cutting-edge technology and thrive in fast-paced, mission-critical settings, we invite you to apply.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A rental company is hiring a Senior IT BSA to support their Customer Digital Technology Team. You will be responsible for facilitating workshops to determine cross-functional requirements, provide... More leadership and facilitate discussions with project stakeholders and SME's to document, refine, and present business requirements. Additionally, you will help facilitate and assist in end-to-end systems testing and UAT testing to ensure smooth deployment of those features in addition to performing root cause analysis. This position will be a hybrid role in Stamford, CT and will be a 3 month contract to hire. M, F(Remote) & Tu, W, Th (in office).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Reporting to the Executive Director of IT Operations, the IT Director leads the technical team responsible for IT service delivery, ensuring excellent customer service and alignment with college-wide... More policies and goals. This role supports budgeting, project management, and continuous improvement efforts.Key Responsibilities?Lead and support IT operations and service delivery across the assigned area?Act as the main point of contact between campus leadership and the Office of IT (OIT)?Provide guidance on tech services outside OIT?s scope and engage support staff when needed?Maintain a strong customer service culture?Manage hardware/software assets and change control processes?Supervise and coach IT support staff?Oversee IT budgeting and spending?Lead team projects using best practices in project management?Monitor and resolve helpdesk requests within service level agreements?Collaborate with system and network administrators to meet campus needs?Escalate issues to statewide teams when necessary?Represent IT on campus boards or committees when appropriateWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less