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In this role, the individual will capture business requirements through system modeling, prototyping, and documentation while producing wireframes, process diagrams, and analytical models to support... More design and analysis. They will perform project-related and ad-hoc analysis, act as a liaison between Value Stream teams and business units to facilitate process analysis, documentation, and user story development, and assist with project prioritization, scoping, and process improvements. The position involves active participation in all Scrum ceremonies, including planning, backlog refinement, daily stand-ups, retrospectives, and sprint reviews, as well as collaborating with business units to understand needs, strategies, and products. The IT Business Analyst ensures smooth delivery of new products, services, and processes within the value stream. As part of the Value Stream Ready Team, they centralize the gathering and documentation of business and IT requirements, support planning and process analysis, and work with business units to capture project needs. They also plan, create, and deploy IT solutions while clarifying requirements, researching business and IT questions, and outlining processes for the team.This role is a 6 month contract to hire. The expectation is that this individual will convert full time, pending performance. Annual salary expectations are from 90,000-100,000. Please note that pay will be negotiated and numbers can fluctuate depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global?s is looking for a Product Manager in Camden, NJ. You will lead the development and execution of product strategies that drive operational excellence and system... More optimization. Reporting directly to the Director of IT applications, you?ll own the vision and strategy for key research-related products, including the Clinical Trial Management System (CTMS), Epic Research Module, and Pre-award solutions. Your day will involve collaborating with business stakeholders, architects, and analysts to translate strategic objectives into actionable roadmaps, prioritize backlog items, and guide Agile teams through delivery. You?ll provide leadership through influence, working closely with research and medical informatics teams to ensure solutions meet clinical trial and research requirements. This role emphasizes entrepreneurial thinking, independent problem-solving, and fostering collaboration across cross-functional teams to advance organizational priorities. This role is about leading the strategy for research-related technology systems. I?d be working with stakeholders and technical teams to plan improvements, prioritize work, and make sure projects align with organizational goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic, Museum setting with diverse technology needs. This role will support a staff of... More approximately 50?75 employees and work closely with a small IT team (3?5 members).Key Responsibilities:Network & Connectivity Support?Maintain internal network connectivity?Troubleshoot Wi-Fi issues?Provide printer and internet supportHelpdesk & Customer Service?Respond to support tickets and resolve technical issues?Deliver excellent customer service through direct interaction with staff?Provide onsite support three days per week (Tuesday?Thursday)Password & Account Management?Reset passwords and troubleshoot login issues?Assist with account access problemsInventory & Hardware Management?Track and manage hardware inventory?Perform light helpdesk tasks, including basic troubleshooting for: oWindows systemsoMobile devicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial,... More capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

POSITION SUMMARY: Manager, IT Process Governance manages the standardization of the IT product design, development, testing, implementation, security and operations processes for all products under... More the Customer Systems & Innovations portfolio. This role is also responsible for consulting on all RA/QA documentation for Corporate Systems & Innovation to meet and maintain internal RA/QA and FDA requirements and will be a key participant as needed in external audits, including those performed by the FDA. Essential Duties and Responsibilities:1.Responsible to provide consultation services to leadership on design/development, security and quality assurance policy, procedure and implementation to ensure compliance with regulatory requirements, Customer Systems & Innovations standards and industry best practices. This includes managing change and alignment with cross-functional teams impacted by added or modified processes (Quality Assurance, Customer Care, Marketing, Customer Service, etc.). 2.Provides direction and strategy to Analysts, IT Governance to consult, review and ensure compliance with Sysmex Product Design and Development Process (PDDP) and Customer Systems & Innovations standards as independent reviewers. This includes monitoring performance of projects as they enter and exit the Customer Systems & Innovations Project Management Office to identify and communicate continuous improvement opportunities for continued compliance. 3.Responsible to act as subject matter expert on design, development and manufacturing of medical device products and supporting quality systems on behalf of Customer Systems & Innovations teams to support internal and external audits (FDA, ISO, MDSAP, HITRUST, etc.). 4.Acts as Business Owner for design, development and testing tools such as Jira, Confluence and qTest to monitor the technology strategy on digital workflow process. This includes coordinating system upgrades and maintenance to ensure systems are maintained at a supported level and remain operational.5.Coordinates with IT Data Analysts to establish and maintain standardization across Customer Systems & Innovations organization on the use of design, development and testing tools. This includes development and monitoring of key performance indicators to support quality metrics for design, development and testing processes. 6.Responsible to identify, solution, socialize and manage change of process improvements to support design, development and manufacturing processes for the Customer Systems & Innovations organization.7.Responsible to maintain business partnership with Sr. Manager, PMO to ensure continuous alignment between PMO and IT Governance teams. This includes collaboration on process improvement initiatives to continue to create efficiencies and mature the organization.8.Provides direction and strategy to Analysts, Security Compliance for WS Information Security Program (WSISP) improvement, implementation and operations. Responsible for continuous governance and compliance of HITRUST security controls to ensure they continue to be implemented correctly, operating as intended and producing the desired outcome with respect for meeting the cybersecurity requirements for assigned HITRUST pre/post certified systems.9.Perform manager-type responsibilities for direct reports (performance management, time reporting, expense management, etc.).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Director of IT to lead the strategic direction and execution of Commercial Applications, Business Intelligence (BI), and Artificial Intelligence (AI). This Director is... More pivotal in innovating data-backed decision making and advancing digital transformation for the Sales, Market Access, Patient Services, and Marketing divisions. This role requires 10+ years' of IT leadership experience to implement adaptable IT solutions, along with 5+ years' experience within life sciences or the pharmaceutical industry and a strong understanding of operations and regulatory requirements. This Director must have strong cross-functional management experience in managing commercial applications, BI platforms, and AI initiatives that align with corporate strategy and compliance standards. They will also be promoting the integration of AI/ML to enhance strategies for forecasting and targeting. This Director will be conducting vendor management and working with external stakeholders, as they are overseeing Veeva CRM implementation and lifecycle management. They must also have strong collaboration skills to work with Data Science and Commercial leaders to improve strategies and efficiency, and implement predictive and prescriptive analytics. Strong experience with AWS, azure, and other cloud platforms, and data lakes is important. This role requires experience leading BI strategies, such as Tableau, Power BI, data architecture and other visualization tools. Experience creating KPI's and dashboards to track performance, customer engagement, and market updates is also necessary. This Director will also be overseeing integrations of ERP systems and external data sources, as well as leading field force productivity and customer insights. Other responsibilities include maintaining data compliance with regulatory requirements such as HIPAA and GDPR. The salary for this role ranges from $220,000-$250,000, depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an IT Compliance Lead local to Richmond, VA. This lead is highly skilled in Computer Systems Validation (CSV) with strong GxP experience and responsible for the development,... More maintenance, and communication of global policies, procedures, best practice guidance and appropriate risk-based methodologies. They will work closely with Business Units, IT teams, Quality, and Regulatory functions to define computer system validation requirements and ensure IT project delivery, application management and change management solutions are managed in compliance with Pharmaceutical and Manufacturing industry regulations and department procedures. This lead must have 7+ years' experience in: pharmaceutical business processes with manufacturing and IT solutions, working with pharmaceutical industry regulations and guidelines (FDA 21 CFR Part 11, EU Annex 11, GxP, GAMP), a Computer Systems Validation (CSV) role, inspecting GxP's by regulating authorities, working with IT validation document repository, electronic signature solutions, and IT application development. Day to day responsibilities include: determining strategy for IT compliance governance, partnering with IT leadership on business initiatives and supporting IT compliance team members to improve technical abilities and career development, maturing IT documentation, reviewing and approving IT governance and procedure documents, providing CSV and system implementation expertise to the Business Units and IT functions, providing oversight by coordinating IT risk reviews with the IT leadership team and stakeholders, and being the IT contact for internal, financial, and ITGC audits. The salary for this role ranges from $155,000-$175,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client in the Spring, TX area is looking for an IT Financials Manager. The IT Financial Manager is responsible for overseeing the financial operations of the IT department, ensuring cost-effective... More delivery of IT services that align with organizational goals and drive business value. This role involves developing and managing IT budgets, forecasting financial needs, working cross-functionally to optimize costs, analyzing financial performance, and ensuring compliance with financial policies and regulations. The IT Financial Manager collaborates with IT leadership, business units, and vendors to support strategic decision-making, and promote transparency in IT spending. Additionally, the Manager provides guidance, training, and consultation to employees and finance team members regarding their specific financial services and recruitment of staff as needed. Once this person is converted to an FTE they will have one person reporting to them. This position is looking to pay between $55-65/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less