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Feb 05, 2024

Lake Forest, IL

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Desktop Support

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Contract

|

$34 - $51 (hourly estimate)

{"JobID":336925,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.8254545454545,"Longitude":42.232,"Distance":null},"State":"Illinois","Zip":"60045","ReferenceID":"MIC-680332","PostedDate":"\/Date(1707153405000)\/","Description":"Day to Day:Insight Global is looking for a Site Support Specialist for one of their global clients in the Manufacturing industry. This candidate will be expected to be a seasoned in IT Support, and will need to be a great team player with a great personality, and should be task oriented. This position is a fully on-site role out of Skokie, IL. This candidate will be brought on to help the Infrastructure team on key projects in IT support such as AV \u0026 PC refreshes, RF Guns, etc. - Specific responsibilities: Site support across hardware, software, network, AV support? Troubleshooting? MS Suite? Printer? Networking Working through ticketing systemTraveling to other sites providing site support","Title":"IT Site Support Specialist","City":"Lake Forest","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:- Collegiate degree within IT- 5+ years of professional experience in IT Support roles Excellent background with support in Networking, Hardware, Software, AV, etc. Expertise of Service Desk process knowledge and objectives Experience with Organizational Change Management Methodologies- 2+ years of experience IT operations/service organization Supporting on-site and remote support Experience working in environment with complex IT infrastructure- Physical ability to see, work, carry things in day to day operations - Prior experience in Manufacturing or Automotive organizationExperience with AV support","Skills":"Preferred: - Automotive or manufacturing experience- Bachelor\u0027s degree- Desktop or IT Support CertificationsAny RF Gun experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.7000,"SalaryLow":33.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day:Insight Global is looking for a Site Support Specialist for one of their global clients in the Manufacturing industry. This candidate will be expected to be a seasoned in IT Support, and... will need to be a great team player with a great personality, and should be task oriented. This position is a fully on-site role out of Skokie, IL. This candidate will be brought on to help the Infrastructure team on key projects in IT support such as AV & PC refreshes, RF Guns, etc. - Specific responsibilities: Site support across hardware, software, network, AV support? Troubleshooting? MS Suite? Printer? Networking Working through ticketing systemTraveling to other sites providing site support

Nov 27, 2023

Statesboro, GA

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Software Engineering

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Contract-to-perm

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$36 - $55 (hourly estimate)

{"JobID":325429,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-81.7486363636364,"Longitude":32.4648181818182,"Distance":null},"State":"Georgia","Zip":"30458","ReferenceID":"MIC-666582","PostedDate":"\/Date(1701101768000)\/","Description":"This position is for an engineer responsible leading delimited area or Site location services and operations of IT systems and solutions. This includes systems supporting Office automation, Commercial Applications, Enterprise Resource Planning, Line of Business and Product Development. The operations aspects of this position entail delivery of services and stable operations on the site and excellent service to business users","Title":"IT Analyst","City":"Statesboro","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*7+ years experience in Information Technology with specific knowledge in IT Daily Operations and Systems Management *Very good written and spoken English *Knowledge of project management principles and ITIL V4.0 framework driving a service management oriented approach to IT *Personnel and administrative management skills *Distinctive IT-related knowledge and understanding as well as analytical way of thinking *Experience dealing with customers, suppliers, business partners and support groups *Highly team-oriented and confident appearance *Able to cope with pressure, good manners and a solution as well as customer oriented work style. *Proven team builder. Must be adept in retaining and coaching IT members and help build a bench of IT talent for the region.","Skills":"NA","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":54.6000,"SalaryLow":36.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This position is for an engineer responsible leading delimited area or Site location services and operations of IT systems and solutions. This includes systems supporting Office automation,... Commercial Applications, Enterprise Resource Planning, Line of Business and Product Development. The operations aspects of this position entail delivery of services and stable operations on the site and excellent service to business users

Feb 14, 2024

Sacramento, CA

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Accounts Payable

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Contract,Perm Possible

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$38 - $58 (hourly estimate)

{"JobID":339214,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-121.364181818182,"Longitude":38.5424545454545,"Distance":null},"State":"California","Zip":"95826","ReferenceID":"SMF-683013","PostedDate":"\/Date(1707938201000)\/","Description":"Description:The governance analyst is in charge of ensuring that IT and Security policies, processes, technologies, and assessments are aligned with the governance, risk, and compliance (GRC) framework of the organization. The analyst verifies compliance and adherence to the organization\u0027s IT policies and procedures and participates in activities related to the creation, implementation, compliance, and adherence of these policies and assessment activities. This position will also oversee the reporting, tracking and validation of IT Change Management procedures and Business Continuity and Disaster Recovery (BCDR) testing processes.Some of the daily tasks: - Report on IT GRC program and compliance with policies and regulations. Assess IT control environment against frameworks (e.g., NIST, ISO, SOC, COBIT, ITIL, SOX, CCPA/GDPR).- Advise on GRC aspects of products, practices, and procedures. Coordinate and track IT audits, evidence, and remediation. Ensure IT documentation is updated. Respond to audit findings.- Manage GRC platform and produce metrics, reports, and dashboards. Implement IT strategy for audits and compliance checks.- Review system user access and follow up with approvals and submissions.- Evaluate GRC program strengths and weaknesses in privacy, security, resiliency, and compliance.- Support third-party risk assessments and remediation. Report and investigate violations of rules and standards.- Work with auditors to keep audit scope and remediation in line. Maintain good relationships with audit entities.- Plan and test business continuity/DR- Develop and deliver GRC training and guidance- Protect system confidentiality","Title":"IT Governance Analyst","City":"Sacramento","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 years in IT governance, compliance or risk 3 years of exposure to cybersecurity frameworks 3 years of experience auditing and governing policies and procedures Findings management experience Strong communication skills - meeting with stakeholdersOrganizational skills Capacity to understand legacy and progressive technology and security controls along with respective risk. Up-to-date understanding of a wide range of incident response, system configuration, vulnerability management and hardening guidelines.","Skills":"Project management background","Industry":"Accounts Payable","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.6000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Description:The governance analyst is in charge of ensuring that IT and Security policies, processes, technologies, and assessments are aligned with the governance, risk, and compliance (GRC)... framework of the organization. The analyst verifies compliance and adherence to the organization's IT policies and procedures and participates in activities related to the creation, implementation, compliance, and adherence of these policies and assessment activities. This position will also oversee the reporting, tracking and validation of IT Change Management procedures and Business Continuity and Disaster Recovery (BCDR) testing processes.Some of the daily tasks: - Report on IT GRC program and compliance with policies and regulations. Assess IT control environment against frameworks (e.g., NIST, ISO, SOC, COBIT, ITIL, SOX, CCPA/GDPR).- Advise on GRC aspects of products, practices, and procedures. Coordinate and track IT audits, evidence, and remediation. Ensure IT documentation is updated. Respond to audit findings.- Manage GRC platform and produce metrics, reports, and dashboards. Implement IT strategy for audits and compliance checks.- Review system user access and follow up with approvals and submissions.- Evaluate GRC program strengths and weaknesses in privacy, security, resiliency, and compliance.- Support third-party risk assessments and remediation. Report and investigate violations of rules and standards.- Work with auditors to keep audit scope and remediation in line. Maintain good relationships with audit entities.- Plan and test business continuity/DR- Develop and deliver GRC training and guidance- Protect system confidentiality

Nov 10, 2022

Los Angeles, CA

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Desktop Support

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Contract

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$27 - $41 (hourly estimate)

{"JobID":239410,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.207454545455,"Longitude":34.0009090909091,"Distance":null},"State":"California","Zip":"90058","ReferenceID":"KPD-528473","PostedDate":"\/Date(1668118440000)\/","Description":"A client of ours is looking for an IT Coordinator to help their team during an acquisition project. This resource will be responsible for being the hands and eyes for field service requirements and incidents. This position is primarily customer and client facing, however you will support internal VIPs and business leaders when needed. An example of a daily responsibility would be an end user calling in with a question, this resource would help escalate to the correct IT point of contact. This resource is also responsible for reporting, validation and implementations of processes and procedures on a daily basis. They will act as both a business liaison as well as a hands on IT field technician - the ratio between business and hands on IT technician responsibilities is about 65% to 35%.","Title":"IT Coordinator","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Experience using ServiceNow -Experience troubleshooting machines such as printers and RF guns-Highly organized with exceptional communication skills -Experience overseeing approximately 30 end users at a time","Skills":"-Management experience -Experience overseeing more than 30 end users at a time","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.8000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of ours is looking for an IT Coordinator to help their team during an acquisition project. This resource will be responsible for being the hands and eyes for field service requirements and... incidents. This position is primarily customer and client facing, however you will support internal VIPs and business leaders when needed. An example of a daily responsibility would be an end user calling in with a question, this resource would help escalate to the correct IT point of contact. This resource is also responsible for reporting, validation and implementations of processes and procedures on a daily basis. They will act as both a business liaison as well as a hands on IT field technician - the ratio between business and hands on IT technician responsibilities is about 65% to 35%.

Feb 15, 2024

Highland Park, MI

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Software Engineering

|

Perm

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$27 - $40 (hourly estimate)

{"JobID":339475,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-83.0823636363636,"Longitude":42.4038181818182,"Distance":null},"State":"Michigan","Zip":"48203","ReferenceID":"MIC-683329","PostedDate":"\/Date(1708017404000)\/","Description":"Insight Global is looking for an IT Technician for an automotive supplier in the Metro Detroit Area. This individual will join the team responsible for providing technical support for both hardware and software within the company\u0027s manufacturing plant. Specific Responsibilities Include:? Resolve support calls within the defined SLA. ? Install, configure, and maintain computer hardware, software, and peripherals.? Troubleshoot and resolve hardware, software, and network issues in a timely manner.? Provide technical support to end-users, including diagnosing and resolving technical problems.? Set up and maintain user accounts, permissions, and security settings.? Monitor and maintain computer systems and networks to ensure optimal performance and security.? Collaborate with other IT team members to implement and maintain IT policies and procedures.? Document IT processes, procedures, and troubleshooting steps for knowledge sharing.? Conducts floor level training on new equipment.? Flexible Shift -- Based on Department Manager\u0027s Needs. Must be able to support weekend production.? Complete and communicate end of shift notes including issues seen on the floor and project completion updates. Train end-users on the proper use of the MES system and provide ongoing support Install, configure, and maintain the MES software and hardware components.","Title":"IT Technician","City":"Highland Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Experience as an IT Technician or in a similar role? Knowledge of computer hardware, software, and networking concepts? Proficiency in troubleshooting and resolving technical issues.? Familiarity with Windows and Linux operating systems.? Ability to retrieve data from a database using basic SQL commands (SELECT statements) including filtering, sorting, and limiting results? Experience/Familiar with Active Directory, DHCP, DNS, group policy, and other network protocolsStrong communication and customer service skills","Skills":"? Prior experience working in a manufacturing environment? Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP)? Knowledge of automotive-specific software applications and systems.? Experience with MES systems","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.2000,"SalaryLow":26.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an IT Technician for an automotive supplier in the Metro Detroit Area. This individual will join the team responsible for providing technical support for both hardware... and software within the company's manufacturing plant. Specific Responsibilities Include:? Resolve support calls within the defined SLA. ? Install, configure, and maintain computer hardware, software, and peripherals.? Troubleshoot and resolve hardware, software, and network issues in a timely manner.? Provide technical support to end-users, including diagnosing and resolving technical problems.? Set up and maintain user accounts, permissions, and security settings.? Monitor and maintain computer systems and networks to ensure optimal performance and security.? Collaborate with other IT team members to implement and maintain IT policies and procedures.? Document IT processes, procedures, and troubleshooting steps for knowledge sharing.? Conducts floor level training on new equipment.? Flexible Shift -- Based on Department Manager's Needs. Must be able to support weekend production.? Complete and communicate end of shift notes including issues seen on the floor and project completion updates. Train end-users on the proper use of the MES system and provide ongoing support Install, configure, and maintain the MES software and hardware components.

Jan 04, 2024

Monrovia, CA

|

Accounting

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Contract-to-perm

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$22 - $34 (hourly estimate)

{"JobID":330493,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-117.977727272727,"Longitude":34.1767272727273,"Distance":null},"State":"California","Zip":"91016","ReferenceID":"DGO-672511","PostedDate":"\/Date(1704366956000)\/","Description":"* Support IT procurement activities, create and process Purchase Requests (PRs) / Purchase Orders (POs) * Monitor and process expenditures for IT Services ensuring contract compliance and reporting on variances * Analyze monthly invoices, perform four-way match to ensure accuracy, contract compliance and root cause analysis on variances * Verify, code, and ensure invoices are processed in a timely manner with proper approvals * Support inventory management for projects and new stores * Collaborate with IT Program and Project Management teams to reconcile project status and milestones completed to invoices received * Collaborate with IT crew to evaluate, analyze, measure, and gather requirements to provide financial support on IT projects through price models and business cases * Support the management and renewal of IT contracts as needed * Engage with vendors as needed and assist in the negotiations of contract renewals * Work closely with team to ensure IT accruals and general ledger entries are timely and accurate","Title":"IT Financial Analyst","City":"Monrovia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience \u0026 Education * Minimum 5 years\u0027 experience in similar or related field * Bachelor\u0027s degree with an emphasis in business, accounting, or finance is a plus * Proven track record as a collaborative business partner with the Accounting department, ensuring that IT financial controls meet or exceed the required standards * Experience managing big data in Excel * Experience documenting process flows using Visio * Experience using SAP Ariba, Apptio, ServiceNow or similar tools is a plus","Skills":"","Industry":"Accounting","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.6000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

* Support IT procurement activities, create and process Purchase Requests (PRs) / Purchase Orders (POs) * Monitor and process expenditures for IT Services ensuring contract compliance and... reporting on variances * Analyze monthly invoices, perform four-way match to ensure accuracy, contract compliance and root cause analysis on variances * Verify, code, and ensure invoices are processed in a timely manner with proper approvals * Support inventory management for projects and new stores * Collaborate with IT Program and Project Management teams to reconcile project status and milestones completed to invoices received * Collaborate with IT crew to evaluate, analyze, measure, and gather requirements to provide financial support on IT projects through price models and business cases * Support the management and renewal of IT contracts as needed * Engage with vendors as needed and assist in the negotiations of contract renewals * Work closely with team to ensure IT accruals and general ledger entries are timely and accurate

Feb 21, 2024

Ingleside, TX

|

Desktop Support

|

Contract-to-perm

|

$21 - $31 (hourly estimate)

{"JobID":340378,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.1853636363636,"Longitude":27.879,"Distance":null},"State":"Texas","Zip":"78362","ReferenceID":"OMA-684400","PostedDate":"\/Date(1708510613000)\/","Description":"Insight Global is hiring an IT Field Support Specialist to join our construction company in Ingleside, Texas. This role will join a team of three to provide IT support including hardware and software fixes. This position is located at the project site so this person\u0027s day will be spent half of the time indoors, but then half of the time outdoors supporting the craft workers. Steel-toed boots, long sleeves, and hard hats will be required, as well as following all required safety precautions. This team is willing to teach technical requirements, but strong soft skills and comfortability working outdoors will be key for success in this role.","Title":"IT Field Support Specialist","City":"Ingleside","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-0-1 year of experience supporting end user IT hardware and software issues-Strong soft skills to communicate with a variety of people, with a high sense of urgency and dedication to the role-Comfortable working in an outdoors environment","Skills":"-Comfortable with an IT ticketing service such as Service Now or Remedy-Knowledgeable of solving IT issues on Windows and Mac operating systems and Microsoft Applications","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.2000,"SalaryLow":20.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring an IT Field Support Specialist to join our construction company in Ingleside, Texas. This role will join a team of three to provide IT support including hardware and software... fixes. This position is located at the project site so this person's day will be spent half of the time indoors, but then half of the time outdoors supporting the craft workers. Steel-toed boots, long sleeves, and hard hats will be required, as well as following all required safety precautions. This team is willing to teach technical requirements, but strong soft skills and comfortability working outdoors will be key for success in this role.

Jan 08, 2024

Troy, MI

|

Desktop Support

|

Contract

|

$31 - $47 (hourly estimate)

{"JobID":331205,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.1384545454546,"Longitude":42.5973636363636,"Distance":null},"State":"Michigan","Zip":"48083","ReferenceID":"DAL-673391","PostedDate":"\/Date(1704737764000)\/","Description":"A Fortune 500 client is searching for an IT/OT Support Admin to join their chemical plant in the Troy, Michigan area. The selected candidate will be working in a fast-paced environment, so they should be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Along with general Desktop Support responsibilities, the selected candidate will also be responsible for maintaining reliable network data communication, while also serving as administrator of the Process Control Network(s) and OT systems for the Manufacturing Site. The position works as a member of multiple cross-functional teams and acts as an advocate for best practices in the selection, implementation, and development of the process control system to ensure that safety, regulatory, production, and optimization objectives are achieved. *Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service *Responsible for providing onsite support for PCN network and systems at level 3.X and 2.X; examples include patching systems which reside in PCN Services, 2.X Firewall administration and configuration *Responsible for providing onsite support for SAFER and PAS (Process Automation Systems) Lifecycle Management program *Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals (monitors, headsets, docking stations) in accordance with IT operations policy and procedures *Provisions and maintains network printers, conference room equipment, digital signs, TVs, and other miscellaneous equipment. *Works with IT Endpoint Engineering team and IT Service Desk to pilot changes to image deployments involving Windows Operating system updates, patches, and hotfixes to end user computers *Works with IT Service Desk and Site Business Stakeholders to communicate planned IT maintenance requiring IT service outages, and unplanned Incident Response notifications *Escalates incidents to the appropriate IT engineering and operations resources in accordance with established IT Incident Response procedure *Monitors open support requests for accuracy, urgency, and problem resolution *Creates and maintains document repository or knowledge base of fixes, installation procedures, technical tips, and IT support documents or procedures *Provides project support for Lifecycle Management projects including Computes, IT-OT Infrastructure, DCS, and Applications. *Provide project support for the implementation of new technologies which enable the business examples include Digital Plant, IMM, PI, MES, LIMs and other *Provides project support for the procurement and goods receipt pertaining to IT projects and Manufacturing projects which require IT-OT integration solutions. *Assist IT Infrastructure and Operations teams in efforts to tack and mange IT assets (logical and physical) which are deployed at manufacturing location *Support Microsoft Windows Operating System Software/Server Administration, Backup, and Recovery *Coordinate maintenance requests and change requests from manufacturing facility maintenance provider, Power, HVAC, Fiber, and Copper cabling. *Assist IT Infrastructure engineering and operations team with Monitoring \u0026 Network Administration, including Change Management, and Incident Response. *Assists IT Security engineering and operations teams with Vulnerability Response, and Security Incident Response *Support antivirus (McAfee ePO) and WSUS patches, updates, and hotfixes on Windows computers and servers; requires coordination with IT Operations and Manufacturing Unit teams pertaining to planned maintenance involving patching, updates, and hotfixes. *Assist ICS Security Team, Infrastructure Engineers, and Operations to provide maintenance and support for the process control network environment *Coordinates IT-OT service and support on behalf of capital project teams from conception to commissioning predominantly for DCS Lifecycle Management and Automation projects including hardware and software design, testing, commissioning, start-up, and documentation *Work with ICS Security, Manufacturing Core Technology Groups, process control engineering, maintenance, instrumentation, and operations groups to establish priorities for IT/OT Support Specialist work. *Work with and support the Manufacturing MOC process for the Process Control System changes and updates. *Work with IT and Security architects to review and facilitate updates to application architecture diagrams and network connection table documents pertaining to IT-OT application integration; examples include OSI PI Interface, Time Synchronization, Endpoint Security, Backup and Recovery, Patch Management, and SIEM.","Title":"MES IT Specialist","City":"Troy","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Experience working in a manufacturing facility -- \"Understand\" Safe Work Permit process-A+ certification or equivalent networking experience-5+ years of IT-industry experience, some of which being in a manufacturing environment- Strong experience working with PLC hardware and software support, including upgrades, backups, performance tracking, and administration and security Hands-on experience with Kepware and RSLINX (Rockwell Automation)-Strong knowledge of Imbedded Windows Products, Windows 10, and Windows Server 2017, 2019, and 2022 -Strong knowledge of networking concepts such as TCP/IP protocols, configuring routers/switches, etc.-Experience with acceptance testing and commissioning of instrument equipment and systems.","Skills":"-CCNA Cisco Certified Network Associate-Mobile Device Management experience -Project Coordination/Management experience-Cisco CCNP -- Cisco Certified Network Professional -Fortinet NSE - Network Security Expert -SolarWinds and WSUS Applications -Hyper-V and/or VMWARE Virtual Environments -Fortinet and or Palo Alto firewall network configuration and administration -Cisco networking switch configuration and administration","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":46.8000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A Fortune 500 client is searching for an IT/OT Support Admin to join their chemical plant in the Troy, Michigan area. The selected candidate will be working in a fast-paced environment, so they... should be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Along with general Desktop Support responsibilities, the selected candidate will also be responsible for maintaining reliable network data communication, while also serving as administrator of the Process Control Network(s) and OT systems for the Manufacturing Site. The position works as a member of multiple cross-functional teams and acts as an advocate for best practices in the selection, implementation, and development of the process control system to ensure that safety, regulatory, production, and optimization objectives are achieved. *Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service *Responsible for providing onsite support for PCN network and systems at level 3.X and 2.X; examples include patching systems which reside in PCN Services, 2.X Firewall administration and configuration *Responsible for providing onsite support for SAFER and PAS (Process Automation Systems) Lifecycle Management program *Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals (monitors, headsets, docking stations) in accordance with IT operations policy and procedures *Provisions and maintains network printers, conference room equipment, digital signs, TVs, and other miscellaneous equipment. *Works with IT Endpoint Engineering team and IT Service Desk to pilot changes to image deployments involving Windows Operating system updates, patches, and hotfixes to end user computers *Works with IT Service Desk and Site Business Stakeholders to communicate planned IT maintenance requiring IT service outages, and unplanned Incident Response notifications *Escalates incidents to the appropriate IT engineering and operations resources in accordance with established IT Incident Response procedure *Monitors open support requests for accuracy, urgency, and problem resolution *Creates and maintains document repository or knowledge base of fixes, installation procedures, technical tips, and IT support documents or procedures *Provides project support for Lifecycle Management projects including Computes, IT-OT Infrastructure, DCS, and Applications. *Provide project support for the implementation of new technologies which enable the business examples include Digital Plant, IMM, PI, MES, LIMs and other *Provides project support for the procurement and goods receipt pertaining to IT projects and Manufacturing projects which require IT-OT integration solutions. *Assist IT Infrastructure and Operations teams in efforts to tack and mange IT assets (logical and physical) which are deployed at manufacturing location *Support Microsoft Windows Operating System Software/Server Administration, Backup, and Recovery *Coordinate maintenance requests and change requests from manufacturing facility maintenance provider, Power, HVAC, Fiber, and Copper cabling. *Assist IT Infrastructure engineering and operations team with Monitoring & Network Administration, including Change Management, and Incident Response. *Assists IT Security engineering and operations teams with Vulnerability Response, and Security Incident Response *Support antivirus (McAfee ePO) and WSUS patches, updates, and hotfixes on Windows computers and servers; requires coordination with IT Operations and Manufacturing Unit teams pertaining to planned maintenance involving patching, updates, and hotfixes. *Assist ICS Security Team, Infrastructure Engineers, and Operations to provide maintenance and support for the process control network environment *Coordinates IT-OT service and support on behalf of capital project teams from conception to commissioning predominantly for DCS Lifecycle Management and Automation projects including hardware and software design, testing, commissioning, start-up, and documentation *Work with ICS Security, Manufacturing Core Technology Groups, process control engineering, maintenance, instrumentation, and operations groups to establish priorities for IT/OT Support Specialist work. *Work with and support the Manufacturing MOC process for the Process Control System changes and updates. *Work with IT and Security architects to review and facilitate updates to application architecture diagrams and network connection table documents pertaining to IT-OT application integration; examples include OSI PI Interface, Time Synchronization, Endpoint Security, Backup and Recovery, Patch Management, and SIEM.

Feb 21, 2024

Dearborn, MI

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Project Manager

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Contract

|

$46 - $68 (hourly estimate)

{"JobID":340454,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.201,"Longitude":42.3141818181818,"Distance":null},"State":"Michigan","Zip":"48126","ReferenceID":"MIC-684496","PostedDate":"\/Date(1708525014000)\/","Description":"Insight Global is looking for an IT Project Manager for a large automotive customer based out of Dearborn, MI. The IT Project Manager is responsible for end-to-end planning and delivery of Cyber Defense Center related projects. This is a highly visible position with an opportunity to work cross-functionally across varied IT teams, vendors, legal/contracts teams, and senior leadership. The IT Project Manager will be the single point of contact for the Cyber Security program team, and will be responsible for delivering value throughout to enable a securely connected digital business. Responsibilities: Manage projects, process and technology improvements related to improving our capability to detect and respond to threats Manage supplier/vendor relationships related to the program Ensure that the Sponsor and Business/Project Owner are aware of their responsibilities Develop program and project charters with input from key stakeholders and partners and conduct charter reviews Develop and manage project plans between IT Engineering/Operations, Vendors and Cyber Security and other disparate project teams (as needed) Provide support/mentorship to Junior Project Managers as required Establish strong working relationship with project stakeholders such that plans and requirements are fully understood and issues are resolved effectively and efficiently Manage day-to-day aspects of the project, including but not limited to Architectural, Operational, Engineering, and Security processes such as Application and Infrastructure control reviews. Communicate project status, issues and risks to stakeholders (as appropriate). Tracks issues and scope change requests, escalating as appropriate Assists in resolving issues and managing scope change requests Executes team status reviews, project reviews and governance with the Business/Project Owner, Sponsor \u0026 Program Manager Manage and track the project schedule and costs and action items Manage the development of monthly forecasts, track committed funds and manage project budget variances Takes responsibility for quality of project deliverables Recommend further improvements based on industry trends.","Title":"IT Project Manager","City":"Dearborn","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelors degree in information technology or related field? 2+ years experience as an IT project manager? 2+ years experience in leading multiple teams and projects through life cycle? Experience in managing financials of large-scale projects? PMP Project Management Professional CertificationExperience using project tracking tools such as Rally, Jira, or Microsoft Project","Skills":"? Knowledge/familiar with Cyber Security ? Any Cyber Security certificationsScrum certification","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.4000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for an IT Project Manager for a large automotive customer based out of Dearborn, MI. The IT Project Manager is responsible for end-to-end planning and delivery of Cyber... Defense Center related projects. This is a highly visible position with an opportunity to work cross-functionally across varied IT teams, vendors, legal/contracts teams, and senior leadership. The IT Project Manager will be the single point of contact for the Cyber Security program team, and will be responsible for delivering value throughout to enable a securely connected digital business. Responsibilities: Manage projects, process and technology improvements related to improving our capability to detect and respond to threats Manage supplier/vendor relationships related to the program Ensure that the Sponsor and Business/Project Owner are aware of their responsibilities Develop program and project charters with input from key stakeholders and partners and conduct charter reviews Develop and manage project plans between IT Engineering/Operations, Vendors and Cyber Security and other disparate project teams (as needed) Provide support/mentorship to Junior Project Managers as required Establish strong working relationship with project stakeholders such that plans and requirements are fully understood and issues are resolved effectively and efficiently Manage day-to-day aspects of the project, including but not limited to Architectural, Operational, Engineering, and Security processes such as Application and Infrastructure control reviews. Communicate project status, issues and risks to stakeholders (as appropriate). Tracks issues and scope change requests, escalating as appropriate Assists in resolving issues and managing scope change requests Executes team status reviews, project reviews and governance with the Business/Project Owner, Sponsor & Program Manager Manage and track the project schedule and costs and action items Manage the development of monthly forecasts, track committed funds and manage project budget variances Takes responsibility for quality of project deliverables Recommend further improvements based on industry trends.

Feb 15, 2024

Allen Park, MI

|

Desktop Support

|

Contract

|

$16 - $24 (hourly estimate)

{"JobID":339511,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.2002727272727,"Longitude":42.2633636363636,"Distance":null},"State":"Michigan","Zip":"48101","ReferenceID":"MIC-683370","PostedDate":"\/Date(1708021007000)\/","Description":"Candidate will be responsible for tickets that come into the queue, will be the first person to get the initial triage, understand what the agent or user request is. Make determination from information on ticket. Once they understand, then route the ticket to where it needs to go. If there is something they need to preform, simple tasks they can handle. Small items can do some technical stuff themselves.","Title":"IT Incident Analyst","City":"Allen Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Level 1 ticketing system experience - Knowledge of programming languages or cloud environments, preferably Azure- Patience, communication skills","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Candidate will be responsible for tickets that come into the queue, will be the first person to get the initial triage, understand what the agent or user request is. Make determination from... information on ticket. Once they understand, then route the ticket to where it needs to go. If there is something they need to preform, simple tasks they can handle. Small items can do some technical stuff themselves.

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