Job Search Results for it

Insight Global is seeking a hands-on Director of IT to lead and modernize its technology environment. This individual will be responsible for overseeing enterprise systems?most critically the Epicor... More ERP platform?as well as network infrastructure, IT operations, and internal IT staff. This role requires strong leadership, technical depth, and the ability to partner closely with business stakeholders in a manufacturing setting.The Director of IT will play a key role in stabilizing, optimizing, and modernizing IT systems while ensuring reliability, security, and scalability across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution... More Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan?s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Department of Technology, Management & Budget (DTMB) Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer. $50/hr to $53/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced IT Support Technician to provide daily technical support for staff located in Richmond, VA. (100% onsite role). This role includes hands on workstation... More support, office move coordination, hardware deployment, troubleshooting connectivity issues, and assisting users with multifunction devices. The technician will work within VITA processes, respond to user requests, and ensure timely resolution of incidents and service requests.The ideal candidate is customer focused, organized, and experienced in providing onsite technical support in a state agency or enterprise environment.Responsibilities:?Provide onsite support for desktops, laptops, docking stations, monitors, and peripherals.?Move, set up, and configure workstations during office relocations within the building.?Assist users with multifunction devices (printing, scanning, copying, faxing).?Troubleshoot hardware, software, and network connectivity issues.?Support teleconference and virtual meeting setups (Teams, Zoom, conference rooms).?Respond to user requests and resolve incidents in a timely manner.?Enter, update, and track tickets in the VITA Service Portal.?Coordinate with VITA for escalations, equipment orders, and service fulfillment.?Order, receive, deliver, and deploy IT hardware and accessories.?Maintain inventory of devices, peripherals, and consumables.?Document support activities, asset changes, and procedures as required.?Provide professional, customer focused communication with all staff.The hourly pay rate for this contract position is $17-23/hr and based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT project manager is responsible for leading a project focused on getting their IT Infrastructure environment CMMC certified. They are also responsible for project Planning, Execution, ... More Delivery, Transfer to Operate and Closure. He/She works together with IT Architects to design the technical solution for the service to deploy to then then coordinate the project technical tasks and teams while respecting planning, cost and quality-Manages projects by using the SAFRAN?s ITS methodology;-Drives the management of Non Standard Requests from Business Focals and functional domains;-Organizes, along with other service centers management, the technical teams to propose a solution and along with the associated budget (Workload and CAPEX/OPEX) to answer customer needs;-Submits project/requests proposals to management for validation;-Defines and implements his/her own project dashboards;-Is responsible and accountable for project budgets, planning and quality;-Ensures and controls project deliverables are compliance with customer and management expectations and specifications;-Manages and Controls contractual commitments of suppliers in the scope of projects;-Leads the technical deployment of project solutions and their hand over to Support/RUN teams (TTO ? transfer to operate)-Manages communication to project team and stakeholders;-Adheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture; -Regular, predictable attendance is required;We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The primary function of the IT Support Specialist is to provide onsite technical support and assistance to employees across a broad range of hardware, software, collaboration, and workplace... More technologies. This individual will serve as the sole onsite IT Support Specialist within the office and must be comfortable operating independently while delivering exceptional customer service and technical expertise. The ideal candidate is an experienced IT professional with strong troubleshooting capabilities, excellent communication skills, and a proactive approach to problem-solving. This role requires supporting employees at all levels of the organization, including occasional white-glove support for executive and C-level leadership. In addition to traditional desktop support responsibilities, the candidate should possess intermediate to advanced Audio Visual (AV) experience supporting conference rooms, Executive Briefing Centers (EBCs), all-hands spaces, and company events.* Serve as the primary onsite IT support resource for employees within the office.* Answer user inquiries regarding computer software, hardware, operating systems, and workplace technology solutions.* Troubleshoot and resolve issues in person, remotely, via phone, or through ticketing systems.* Install, configure, test, maintain, and support hardware, software, and peripheral devices.* Provision, deploy, and support Mac and Windows endpoints, mobile devices, and accessories.* Support user account access, identity management, and SaaS applications.* Enter commands, perform diagnostics, and observe system functionality to verify correct operation and identify issues.* Maintain accurate records of support requests, troubleshooting activities, resolutions, and installations.* Read technical documentation, conduct diagnostics, and collaborate with users to investigate and resolve technical issues.* Partner with remote IT, Security, Engineering, and Workplace teams to resolve escalated issues and improve service delivery.* Assist with onboarding and offboarding activities, including device setup, account provisioning, and asset management.* Create and maintain technical documentation and knowledge base articles.* Provide support for conference rooms, Executive Briefing Centers (EBCs), training rooms, and all-hands spaces.* Support and troubleshoot Microsoft Teams Rooms, Zoom Rooms, and related collaboration technologies.* Assist with executive meetings, customer presentations, company events, and hybrid meeting experiences.* Troubleshoot displays, cameras, microphones, speakers, room controllers, presentation systems, and related AV equipment.* Perform proactive room readiness checks and testing prior to meetings and events.* Coordinate with AV vendors and workplace teams to ensure meeting spaces remain operational and aligned with business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewWe are seeking an IT Field Support Specialist to provide technical support for various jobsites and support in office. This role requires strong troubleshooting skills, excellent... More communication, and the ability to work independently while traveling frequently.Key ResponsibilitiesProvide on-site and remote IT support for laptops, desktops, mobile devices (Apple & Android), and Windows systems.Support Microsoft Office 365, SharePoint, and OneDrive.Troubleshoot basic networking issues (DHCP, DNS, VPN, VLAN, IP addressing).Document work thoroughly in ServiceNow and Excel; maintain shared calendars in Outlook.Respond promptly to tickets, emails, and calls; manage helpdesk queue daily.Configure and deploy jobsite networking equipment and computers.Deliver excellent customer service to internal teams and project staff.Work independently and proactively seek solutions or escalate issues when needed. Benefits & PerksPaid overtime during contract period.Gas reimbursement at $0.70/mile (vehicle provided if travel exceeds $1,500 miles a month).Growth opportunities and continuing education support.Hourly pay is dependent on years of experience - starting at 30/hourWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for an IT Business Analyst for one of our top utility clients. We strive to be the preferred and trusted provider of the energy our customers need. To deliver that energy, we... More need a skilled and dedicated project delivery team. We?re searching for a qualified systems/business analyst excited to learn and contribute to an experienced project delivery team to help us maintain our position as an industry leader. The ideal candidate will have a solid business analyst base with experience interfacing with end users. Knowledge of end user services is a plus (laptops, printers, end user tools, such as Copilot). Looking for someone with skills, smarts, ability to learn, proactive, and positive attitude to take advantage of this awesome opportunity.Responsibilities?Work in a team environment to support the analysis, design, and rollout of new hardware and technologies.?Elicit, analyze, and document business requirements to drive effective problem resolution?Acts as communication liaison between multiple business stakeholders and IT team?Experience creating test scenarios/scripts to validate requirements and provide traceability from requirements to validated results?Provide task-level status to project manager and team as neededEEO Language:We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is seeking a senior-level Enterprise IT Project Manager to lead a large, long-term, enterprise-wide initiative spanning multiple business and technical disciplines. This... More individual will serve as the primary program lead and point of accountability, coordinating multiple workstreams, timelines, and dependencies across IT, accounting/finance, and supply chain organizations. The role requires close collaboration with multiple external vendors and system integrators, each with their own project management structures, while providing clear governance, risk management, and executive-level communication. The program is already in flight, having started in October, and the ideal candidate is someone comfortable stepping into a complex environment, aligning stakeholders, resolving issues, and driving execution through long-term milestones.Compensation:$70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Handler will provide friendly, efficient technical support to end users across multiple channels, including phone, chat, and email. This role is responsible for troubleshooting and... More resolving a wide range of IT issues while delivering a high-quality customer experience. The ideal candidate is technically curious, service-oriented, and comfortable managing multiple requests simultaneously in a fast-paced environment.ResponsibilitiesProvide first- and second-level technical support to users via phone, chat, and emailDiagnose, troubleshoot, and resolve hardware, software, and basic network issuesAccurately document issues, resolutions, and follow-up actions in the ticketing systemManage and prioritize multiple support requests at once while meeting service expectationsEscalate complex or unresolved issues as needed while maintaining ownership of the ticketCommunicate clearly and professionally with users, setting expectations and providing updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less