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Nov 03, 2025

San Francisco, CA

|

Computer Engineering

|

Contract,Perm Possible

|

$22 - $27 (hourly estimate)

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We are seeking an IT Technician to provide internal network support and general IT assistance within a dynamic, Museum setting with diverse technology needs. This role will support a staff of... approximately 50?75 employees and work closely with a small IT team (3?5 members).Key Responsibilities:Network & Connectivity Support?Maintain internal network connectivity?Troubleshoot Wi-Fi issues?Provide printer and internet supportHelpdesk & Customer Service?Respond to support tickets and resolve technical issues?Deliver excellent customer service through direct interaction with staff?Provide onsite support three days per week (Tuesday?Thursday)Password & Account Management?Reset passwords and troubleshoot login issues?Assist with account access problemsInventory & Hardware Management?Track and manage hardware inventory?Perform light helpdesk tasks, including basic troubleshooting for: oWindows systemsoMobile devicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 14, 2026

Hyattsville, MD

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Managerial / Professional

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Contract

|

$46 - $57 (hourly estimate)

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Insight Global is searching for an IT Warehouse Manager in the Hyattsville, MD area to oversee daily operations, ensuring efficient inventory management, timely fulfillment of hardware requests, and... compliance with organizational standards. This role requires strong leadership experience, technical knowledge of IT assets, and expertise in managing vendor relationships. Key responsibilities include maintaining accurate records of IT hardware and peripherals, implementing asset tracking processes using CMDB and ServiceNow, and reconciling stock levels to resolve discrepancies; supervising warehouse staff and temporary associates while coordinating inbound and outbound shipments; developing and enforcing standard operating procedures for storage and handling; organizing warehouse space to maximize efficiency and accessibility; liaising with vendors for procurement, receiving, and delivery; collaborating with IT Service Management and Infrastructure teams for asset allocation; adhering to security and safety protocols; and generating regular reports on inventory status, usage trends, and cost optimization. This position is on-site 5 days a week, M-F core hours.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 13, 2026

Washington, DC

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Managerial / Professional

|

Perm

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$103k - $160k (estimate)

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Cedar Hill: 1200 Pecan SW St, Washington DC 20032Duration: Permanent - 20% Pay Range: $103,000 - 160,000k Shift: M-F 9 AM - 5 PM, fully onsite Interview Process: ? 1st round: 30 minute virtual Zoom interview with CIO, Senior Director of IT, and Director of Information Security ? 2nd round: 1 hour onsite with the team? 3rd round: 30 minute Zoom interview with UHS (Universal Health Services) Corporate IT Team Overview: Insight Global is partnering with George Washington University Hospital to hire an Information Services Manager who will lead IT infrastructure and network operations across two UHS hospitals in Washington, DC. This is a hands-on leadership role with no direct reports, ideal for someone currently in an Assistant Manager, Supervisor, or IT Management position within a healthcare institution.The ideal candidate is super sharp, thrives in fast-paced environments, and can stabilize complex IT ecosystems while collaborating with physicians and clinicians. You will lead projects, manage vendors, and ensure operational excellence across infrastructure, security, and IT operations.We are looking for someone who is not only technically skilled but also a strong technical journalist, able to clearly document processes, communicate complex technical concepts in simple terms, and produce concise, accurate reports for leadership and stakeholders.Key Responsibilities: ? Oversee the operational integrity, performance, and security of IT infrastructure, including networks, servers, and cloud environments.? Lead projects and meetings with internal stakeholders and external vendors.? Manage IT operations across service desk, biomedical devices, and enterprise systems (Cerner, Microsoft 365, Cisco telephony, Dell desktops).? Drive initiatives in infrastructure, information security, and project management.? Troubleshoot complex technical issues and ensure timely resolution.? Collaborate with physicians, clinicians, and corporate IT teams to align technology with clinical needs.? Document technical workflows, create clear reports, and communicate updates effectively to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Manager","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:? Bachelor?s degree in Computer Science, MIS, or related field (Master?s preferred).? Minimum 5 years of progressive IT experience, including supervisory or managerial roles.? Healthcare IT experience strongly preferred.? Enterprise-level infrastructure management and troubleshooting.? Familiarity with VPN, MPLS, IPSEC, cloud platforms, routers, switches, firewalls, TCP/IP, DNS, VoIP, and data centers.? Microsoft (e.g., MCSE), Cisco (e.g., CCNP, CCIE).? EHR: Cerner Skills \u0026 Tools:? Strong problem-solving and decision-making abilities.? Ability to lead projects and communicate effectively with diverse teams.? Proficient in Microsoft Office Suite, MS Project, and Visio.? Hands-on, adaptable, and comfortable in a fast-paced environment.? Professional presence and ability to manage multiple priorities.? Exceptional written and verbal communication skills for technical documentation and reporting.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":103000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Client: George Washington University HospitalPosition: Information Services ManagerOpenings: 1Location: Market IT Position @ both UHS hospitals in DC? GW Hospital: 900 23rd NW St, Washington DC... 20037? Cedar Hill: 1200 Pecan SW St, Washington DC 20032Duration: Permanent - 20% Pay Range: $103,000 - 160,000k Shift: M-F 9 AM - 5 PM, fully onsite Interview Process: ? 1st round: 30 minute virtual Zoom interview with CIO, Senior Director of IT, and Director of Information Security ? 2nd round: 1 hour onsite with the team? 3rd round: 30 minute Zoom interview with UHS (Universal Health Services) Corporate IT Team Overview: Insight Global is partnering with George Washington University Hospital to hire an Information Services Manager who will lead IT infrastructure and network operations across two UHS hospitals in Washington, DC. This is a hands-on leadership role with no direct reports, ideal for someone currently in an Assistant Manager, Supervisor, or IT Management position within a healthcare institution.The ideal candidate is super sharp, thrives in fast-paced environments, and can stabilize complex IT ecosystems while collaborating with physicians and clinicians. You will lead projects, manage vendors, and ensure operational excellence across infrastructure, security, and IT operations.We are looking for someone who is not only technically skilled but also a strong technical journalist, able to clearly document processes, communicate complex technical concepts in simple terms, and produce concise, accurate reports for leadership and stakeholders.Key Responsibilities: ? Oversee the operational integrity, performance, and security of IT infrastructure, including networks, servers, and cloud environments.? Lead projects and meetings with internal stakeholders and external vendors.? Manage IT operations across service desk, biomedical devices, and enterprise systems (Cerner, Microsoft 365, Cisco telephony, Dell desktops).? Drive initiatives in infrastructure, information security, and project management.? Troubleshoot complex technical issues and ensure timely resolution.? Collaborate with physicians, clinicians, and corporate IT teams to align technology with clinical needs.? Document technical workflows, create clear reports, and communicate updates effectively to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 19, 2025

Los Angeles, CA

|

System Administrator

|

Contract,Perm Possible

|

$32 - $40 (hourly estimate)

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A luxury apparel brand is seeking a highly technical and personable Level III IT Technician to support their growing infrastructure as they expand to 50 stores globally and maintain their locations... in Milan. This role is a hybrid between IT Support and Systems Administration, focusing on backend infrastructure projects, automation, and advanced troubleshooting while still handling onsite support when needed.Day to Day:? 60% ticket support and escalations; 40% infrastructure projects.? Work closely with Global VP of HR on tech training and enterprise tool rollouts.? Participate in roadmap discussions for new technologies and AI integrations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 12, 2025

Battle Creek, MI

|

Help Desk

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

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Insight Global is seeking a Junior IT Analyst to support a key client by delivering day-to-day IT assistance, basic analytics, and serving as a liaison between Logistics/Supply Chain and IT. You?ll... help translate business needs into technical solutions, streamline data flows, and improve operational efficiency across warehousing, transportation, and inventory processes. This role is ideal for a recent graduate (Computer Science/Information Technology) or an early-career professional with strong problem-solving skills, excellent communication, and a passion for connecting technology with business outcomes.Compensation:$20/hr to $24/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 12, 2025

Mount Pleasant, NY

|

Project Manager

|

Contract

|

$59 - $74 (hourly estimate)

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Insight Global is looking for an IT PM to sit onsite in Tarrytown, NY for a large pharmaceutical client 3x/ week and 2 days remote. This PM will be joining the Research IT team and will be working on... projects within Animal Genetics & Model Development and research and Preclinical Development. The first 4-6 months will be spent on a critical project (only working on this project initially) to support Animal Genetics and then they will move over to Research and Preclinical Development. This PM will be working with 3 other PMs on this project. They will be partnering with scientific business analysts as well as scientists who work on gene modeling for mice to get a certain gene composition. This PM will be supporting them with PM duties and does not need much pharma knowledge. This role will work to support the scientists on what they need from an IT perspective to help them do their job more efficiently. This candidate will be responsible for driving the project schedule, scope, budget as well as look ahead and catch potential issues/ risks. pay is around 75/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 09, 2026

Bothell, WA

|

Business Analysis

|

Contract

|

$48 - $60 (hourly estimate)

{"JobID":480945,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.2,"Longitude":47.74,"Distance":null},"State":"Washington","Zip":"98011","ReferenceID":"SEA-1ccf0384-30d1-48f5-a42d-286d0b6ab0c7","PostedDate":"\/Date(1767987211000)\/","Description":"A large local utility client is seeking business analysts to join their team to serve as the liaison between the customer community and the software development team via clearly documented functional, system and process requirements. They works with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases. They evaluate the information from those multiple sources to develop an understanding of the client?s business requests and needs and translates them into application and operational requirements. This position requires excellent verbal and written communication skills and the ability to lead a project or group. To support the clients DER strategy the business needs enabling technology investments to support the Meter-to-Cash process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Business Analyst","City":"Bothell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years\u0027 experience in IT/business analysis? Expertise in requirements management, process design, and documentation.? Familiarity with UML, use cases, and IT delivery processes.? Strong analytical, communication, and facilitation skills.Stakeholder and vendor engagement experience","Skills":"? Bachelor?s degree.? Experience in utilities or enterprise IT environments.? Knowledge of business case development and IT service delivery.","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large local utility client is seeking business analysts to join their team to serve as the liaison between the customer community and the software development team via clearly documented... functional, system and process requirements. They works with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases. They evaluate the information from those multiple sources to develop an understanding of the client?s business requests and needs and translates them into application and operational requirements. This position requires excellent verbal and written communication skills and the ability to lead a project or group. To support the clients DER strategy the business needs enabling technology investments to support the Meter-to-Cash process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 14, 2026

Calgary, AB

|

Desktop Support

|

Contract

|

$26 - $33 (hourly estimate)

{"JobID":482684,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Alberta","Zip":"T2W 3","ReferenceID":"CAL-be03db58-7a70-427c-89d6-8f4f71026f1a","PostedDate":"\/Date(1768416605000)\/","Description":"Insight Global is seeking an IT Technician to join a leading construction company onsite at the Calgary office, 5 days a week. This is a fast-paced, dynamic role requiring adaptability, strong troubleshooting skills, and a customer-focused mindset. Responsibilities include providing first-level support, managing 20?30 daily ServiceNow tickets, general IT-related queries and resolving hardware/software issues such as computer setups, boardroom AV, and Teams configurations. This is a 6-month contract with the intention to convert to full-time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Technician","City":"Calgary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 2+ years of experience troubleshooting IT hardware and software issues, with a basic understanding of networking concepts (routers, switches, DNS).? Experience in Windows environments, with experience setting up and troubleshooting Microsoft Teams and AV rooms ? Hardware experience with Apple products including iPhones and iPads (ios environment) ? Excellent communication and problem-solving skills with a strong customer-service mindset, supporting users at all levels?including high-demand executives and office staff.? Strong coordination skills, with the ability to work well within a team.? Ability to manage and resolve technical issues independently while coordinating with internal IT teams for escalation when necessary.Valid driver?s license and willingness to travel to local project sites after training. Occasional travel across Alberta and Canada; company vehicles available.","Skills":"? Prior experience working within the construction or warehousing industry.The CompTIA A+ certification or any other relevant certifications.","Industry":"Desktop Support","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking an IT Technician to join a leading construction company onsite at the Calgary office, 5 days a week. This is a fast-paced, dynamic role requiring adaptability, strong... troubleshooting skills, and a customer-focused mindset. Responsibilities include providing first-level support, managing 20?30 daily ServiceNow tickets, general IT-related queries and resolving hardware/software issues such as computer setups, boardroom AV, and Teams configurations. This is a 6-month contract with the intention to convert to full-time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 18, 2025

Independence, OH

|

Engineering (Non IT)

|

Perm

|

$100k - $110k (estimate)

{"JobID":476967,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-81.64,"Longitude":41.38,"Distance":null},"State":"Ohio","Zip":"44131","ReferenceID":"IND-7d3db4fe-8252-4b50-b28f-e905e6555709","PostedDate":"\/Date(1766068609000)\/","Description":"The role focuses on leading IT Service Management and operations by planning, executing, and overseeing technology projects while ensuring compliance with established processes and best practices. It requires strong expertise in ITSM frameworks, particularly ITIL, along with proven experience in implementing and improving ITSM processes in mid-to-large organizations. Candidates should demonstrate advanced technical knowledge, leadership skills, and the ability to analyze data, develop metrics, and communicate effectively across all organizational levels. A college degree, significant IT experience, and the ability to travel and provide on-call support are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Management Lead","City":"Independence","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years of experience in IT Service Management or IT Operations leadership roles- Bachelors degree- Demonstrated success in implementing, governing, and improving ITSM processes in mid-to-large organizations- Proven ability to develop and communicate metrics, dashboards, and executive-level reporting- Excellent facilitation, training, and stakeholder engagement skills","Skills":"ITIL? 4 Foundation Certification (advanced ITIL certifications preferred)","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The role focuses on leading IT Service Management and operations by planning, executing, and overseeing technology projects while ensuring compliance with established processes and best practices. It... requires strong expertise in ITSM frameworks, particularly ITIL, along with proven experience in implementing and improving ITSM processes in mid-to-large organizations. Candidates should demonstrate advanced technical knowledge, leadership skills, and the ability to analyze data, develop metrics, and communicate effectively across all organizational levels. A college degree, significant IT experience, and the ability to travel and provide on-call support are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 18, 2025

Independence, OH

|

Engineering (Non IT)

|

Perm

|

$100k - $110k (estimate)

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This role is responsible for coordinating and executing IT projects, gathering business requirements, and ensuring smooth operations of software, hardware, and systems. It requires strong... troubleshooting skills, the ability to identify improvement opportunities, and experience facilitating major incident and change processes. Candidates should have a solid understanding of ITIL and ITSM practices, excellent communication and organizational skills, and the ability to mentor junior staff. A college degree, several years of IT operations experience, and flexibility for travel and on-call availability are essential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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