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A client/employer of Insight Global is searching for an IT Systems Support Specialist to report onsite in Durham, NC. This person is responsible for providing hands-on technical support for local... More office users and equipment and will act as the main point of contact for service desk issues. They will collaborate with executives and internal teams to troubleshoot hardware and software issues, manage desktop technology, and support IT infrastructure. Responsibilities may include:- Handle escalated IT issues- Provide hands-on assistance for conference rooms, printers, and additional equipment.- Troubleshoot devices to diagnose and resolve hardware and software issues- Manage desktop technology for internal stakeholders and utilize imaging tools to prepare and deploy devicesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Job Summary The Program Manager will oversee the replacement of UKG Workforce Central (WFC) Time and Attendance systems from June 2025 to April 2027, reporting directly to the IT PTL Product Owner... More and representing Eaton's interests.Daily activities will involve collaborating with the 3rd party vendor, Eaton's Payroll, Time, and Labor Operational team (part of Global Finance Shared Services (GFSS)), and Eaton's internal IT PTL team.The program aims to replace all Eaton WFC applications with UKG Dimensions (Cloud solution) or an alternative Time & Attendance solution by March 2027.Job ResponsibilitiesCommunicate progress to the IT PTL Product Owner and IT Enterprise Services ManagerManage communications across the entire program, including running regular stakeholder meetings and quarterly Executive Steering committeesTrack 3rd party vendors' work against the agreed Statement of Work (SoW), ensuring adherence to the schedule and scope for each migration waveTrack and report the financials of the programManage risks, issues, assumptions, constraints, and dependencies, and clearly articulate these to stakeholdersEnsure the correct resources are allocated to the program, with support from the PTL Product OwnerTrack and report on different testing phasesMonitor Organizational Change Management (OCM) and training activities120,000-140,000We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is seeking an IT Hardware Asset Specialistto join their team! This individual will be responsible for coordinating between procurement and IT teams to ship and receive... More hardware, complete audits, and manage inventory. Hardware may include but is not limited to switches, desktops, monitors, wall connectors, cables, servers, and more. This individual will be in communication with multiple teams across the organization to ensure that shipments and inventory received are accurate, inventory is managed in a timely matter, and there are no discrepancies between finance, procurement, and IT. Compensation:$15/hr to $17/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is looking for an IT Project Manager to sit fully on site in Annapolis, Maryland. Working under the direction of the Department Manager, the Project Manager will be responsible for... More overseeing the planning, execution, monitoring, control, and closure of projects ensuring it aligns with the clients strategy, commitments and objectives. Specific responsibilities of the position include, but are not limited to the following: Develop and execute project plans. Assist in defining the scope, objectives, and deliverables of the project. Identify necessary tasks and resources. Assemble and coordinate the project team. Distribute project resources appropriately. Establish a project schedule and timeline. Provide guidance and support to the team. Conduct quality assurance checks. Regularly report on the status of the project. Deliver progress reports, issues, and solutions to stakeholders. Implement and manage changes as needed to fulfill project deliverables. Evaluate and measure project resultsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the... More ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is searching for an IT Auditor for one of their large investment banking customers. This IT Auditor will join the Internal Audit Cyber & Core Engineering team and be paired with a... More Project Manager who is assigned audits for different infrastructure and cyber teams across the firm. They will help execute and test several controls, specifically with control design assessment and control effectiveness testing then submit work papers based on their findings. This position is Monday-Friday, 5 days/week onsite, 45 hours/week.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Respond to end user submitted requests for assistance by performing analysis, diagnosis, and resolution of technical problems and recommend/implement corrective solutions.Install, configure, test,... More maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required service levels.Work with various internal IT systems to provide end user support.Collaborate with IT to ensure efficient operation of the companys technical support model.Interface directly with IT management on various IT projects.Provide feedback on internal IT documentation and processes to improve the quality of work provided.Assist with the development of end user and IT technical and procedural documentation as directed.Act as liaison between IT and the businessInterface with IT management on technical issues pertaining to their assigned role.Performs other related duties as assigned or requestedWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a hands-on and customer-focused IT Support Technician (L1/L2) to support onsite operations at one of our customers based in Bridgewater, NJ. This individual will serve... More as the go-to technical support for employees in the office, assist with desk setups for new hires, and handle hardware replacements and troubleshooting. The ideal candidate is organized, detail-oriented, and physically able to lift and set up IT equipment as part of their day-to-day responsibilities.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less