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Day to Day: A help desk specialist starts their day by sorting through emails and voicemails to prioritize urgent tech issues. They review the ticketing system for overnight reports and attend a team... More meeting to align on daily goals. The morning is spent responding to user inquiries, troubleshooting, and documenting resolutions. Open tickets are followed up to ensure progress, and complex cases are escalated to specialized IT team members. Post-lunch, the specialist conducts user training sessions for new software or hardware and manages routine workstation maintenance. They handle account management tasks like password resets and permission changes. Support continues with assistance provided via phone, email, or direct visits. The knowledge base is regularly updated with new guides and FAQs. Equipment setups for new hires or meeting spaces are also managed. The day wraps up with a final ticketing system check to prepare for the next day?s tasksCompensation:$20/hr to $22/hrBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... More They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include: -Updating schedules and coordinating meetings -Attending meetings and creating meeting documentation and updates -Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our Fortune 100 clients is seeking an experienced hybrid Project Manager/Scrum Master to support multiple programs within a large-scale enterprise IT Operations environment. This role is... More critical to ensuring successful delivery across initiatives such as Capacity Management, Technology Lifecycle Management, Operations, and Cost Optimization. Each program is led by a dedicated Product Manager, and this PM/Scrum Master will serve as the single point of contact across all programs ensuring alignment, driving execution, and facilitating communication between teams and stakeholders. The ideal candidate will bring a strong background in infrastructure and operations, combined with deep Agile expertise, and will be ready to step into a fast-moving environment hit the ground running from day one. Key Responsibilities: Act as the central liaison across four IT Operations programs, each with its own Product Manager.Serve as the single point of contact for all project-related activities, ensuring consistency and coordination across workstreams.Facilitate Agile ceremonies and ensure teams follow Agile/SAFe best practices.Manage project timelines, deliverables, and dependencies across multiple initiatives.Support both technical and administrative aspects of project execution.Ensure teams understand their objectives, stay aligned with program goals, and deliver on commitments.Collaborate with geographically dispersed teams and stakeholders to remove blockers and maintain momentum.Use Azure DevOps (ADO) and Microsoft Office Suite to track progress, manage documentation, and report status.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Position SummaryOne of our financial technology clients that specializes in payment processing and data security solutions for enterprises is seeking a Senior Analyst, IT Internal Control to further... More develop and maintain the company's IT system of internal controls, following internal control framework guidance, regulatory requirements, and industry best practices. The Senior Analyst, IT Internal Control will work with functional area leadership to identify and assess key process risks and evaluate internal control effectiveness. Essential Duties and Responsibilities include the following and other duties may be assigned:? Facilitate and review IT process risk assessments conducted by functional area leadership.? Evaluate and test IT internal controls design and operational effectiveness, including ITGCs.? Identify, report, and monitor remediation of IT internal control gaps.? Ensure compliance with regulatory requirements (e.g., PCI-DSS, PCI-P2PE, GDPR, etc.).? Identify opportunities for process improvements to enhance IT internal controls. Version 08.26.2025? Conduct internal audits of the information security management system (ISMS) for ISO 27001 certification.? Support internally built tool, Risk and Control (RAC) Salesforce application enhancement project.? Assume business owner duties for RAC application, including management and monitoring of application fixes and improvements.? Generate and/or maintain RAC application user guides.? Perform analysis to determine proper data validation for all data elements used in projects.? Analyze existing data and database schema.? Generate process flow maps as needed for process improvement projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Globals client, a system integrator, is seeking to hire an IT Infrastructure PM to support their customer in the Oil and Gas industry. This Project Manager will work onsite in Houston TX 5... More days per week to support multiple projects both large scale and small. The projects will range from explorations, pipelines, landfill, scada, DOT, API or anything else related to the oil and gas industry. The Project Manager will be supporting IT infrastructure projects that will require incoming general knowledge around data centers, cisco, palo alto and other networking tools and frameworks. There will likely be a travel requirement once per quarter to attend meetings in West Palm Beach FL. Pay range: $40-45/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IFF is looking for a senior project manager who has come from an extensive background of managing IT infrastructure projects. The ideal candidate needs to have strong experience estimating the... More projects scope from functional/technical requirements to the necessary level for planning and scheduling. This person needs to be able to communicate technical details to all levels of stakeholders including highly technical team members and non-technical members. This candidate also needs to have a client-focused/customer service mindset while possessing expertise in project management methodologies, tools, resource management practices, and change management techniques. The day to day for this consists of developing and managing existing project documentation, including project schedules, weekly and monthly status reports, presentations, risk logs, action logs, issue logs, etc. This PM will need to gather information required for analysis of project cost, resources, time, and other project supporting deliverables. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Live Nation is hiring a Global IT Senior Internal Auditor I to lead and execute IT audit engagements across global operations. This role requires a confident communicator who can quickly understand... More business processes, identify risks, and propose practical solutions. You?ll lead audits, review workpapers, draft reports, and mentor junior team members. The position offers a mix of independent work and team collaboration, with up to 20% travel expected.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day The Sr. Information Technology Analyst is responsible for providing tier 3 and 4 support. Oversees the technological needs of 8 manufacturing plants, 5 service center warehouses, and sales... More offices across the US which encompasses 500+ salary employees, 100+ virtual and physical servers, 300+ network switches,1200+ PCs and network attached devices. Supervises and trains other information technology analysts. Designing, installing, and implementing network infrastructure for various projects within manufacturing plants, service centers, and sales offices across the country. Including the management of copper and fiber installation & termination for workstations, PoE devices such as cameras, phones, time clocks, and badge readers. Server/network and IDFcabinet build-outs. Highly prioritizing documentation and clean cable management. Management of Microsoft 365 Exchange Online Email systems, Azure/Entra AD, Sharepoint, Teams, and Office. Carrying out email transport rules, filtering, policies & rules, message tracing, alerting, conditional access policies, authentication, risk assessment, permissions & device management. Assists with configuring, installing & troubleshooting Cisco Catalyst series & HP Aruba series network switches, Motorola WAPS, Ubiquiti WAPs & P2P devices. Provide daily maintenance for end-user PCs, physical & virtual servers, networks, phone systems, web and spam filtering, printers and print servers, on and off-site backups, cloud and local anti-virus management, email management with on-site MS exchange and Office 365, web domain and DNS registration, as well as client-specific needs involving requests. This person will directly report to the director of Information Technology. Other duties will include: *Install, configure, and maintain Dell Poweredge servers, Dell Equalogic SANs, Synology SANs as well as variousother network attached hardware. *Maintain VMware virtual computer and server environments. *Administer server & PC security with Symantec antivirus hybrid and Cisco Meraki Device Management. *Configure and maintain surveillance security camera systems, servers, and software. *Administrate telecommunication via Avaya phone system. *Management of the help desk Zendesk ticketing system. This includes adding/removing agents, end users, grouping,permissions, company facing web portal with how-to's & FAQ, custom ticket forms & attributes, hosting the tech teamknowledgebase for procedures & documentation. *Running monthly reports to be presented to director of IT and corporate office staff. *Orchestrate company backups and file retention by utilizing Veeam for servers and Unitrends for local PCs. *Prepare and install AV tech & electronics such as wall mounting TVs, conference room sound systems, videoconferencing hardware, wireless display, wireless audio devices, in-wall cable management. This also includesrelevant drywall and drop ceiling modifications & cable runs. *Administer various services and solutions such as DialMyCalls, Survey Monkey, KnowBe4, Basecamp, Kyocera NetViewer, Adobe Creative Cloud Apps, Microsoft Teams, FIleCenter, LogMeIn Rescue, and Slack.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Gobal is looking for a IT Support Technician to handle incoming support requests and deliver prompt, high-quality customer service. This role involves direct communication with clients,... More diagnosing issues on their systems, and collaborating closely with the IT team to resolve technical problems.The ideal candidate will demonstrate strong analytical and troubleshooting abilities, remain calm and effective under pressure, and show a proactive attitude toward learning and team contribution. Enthusiasm, adaptability, and a commitment to continuous improvement are key to success in this position. The pay rate for this position is $18-22hr depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less