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This person will be working directly with the CIO and fellow IT leadership in communications, training and other media tasks within the IT organization. This person will be responsible for creating... More content and newsletters throughout the semester as well as updating IT website. This person will be responsible for sending out 2 newsletters per semester internally and 2 external newsletters. This individual will be working closely with the University Relations team and gathering content from the other 46 IT employees within the organization. This person will be using Emma or Contentful platform to create newletters.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Cabling Project Manager will oversee and manage cabling projects, focusing on fiber optics and digital cabling. This role requires hands-on experience and the ability to manage multiple projects... More simultaneously. The Project Manager will work closely with LAUSD and other stakeholders to ensure successful project delivery. This role is offering 46-48 an hour and is slated to be a 12-24 month contract.Key ResponsibilitiesProject Management: Develop and manage project plans, schedules, and budgets. Ensure timely and within-budget project completion.Client Interaction: Conduct face-to-face meetings with clients, providing updates and addressing concerns. Strong communication skills are essential.Vendor Relations: Coordinate with vendors and manage contracts. Attend weekly meetings with LAUSD to discuss project status.Technical Oversight: Oversee the installation of fiber optic backbones, UPS systems, cameras, LAN/WAN, and WLAN networks. Ensure all technical aspects meet quality standards.Daily Operations: Provide daily updates, manage equipment tracking, and handle RMAs. Respond promptly to district communications.Team Collaboration: Work with billing teams and other departments to ensure smooth project execution. No direct reports, but strong leadership and coordination skills are required.Hybrid Work: Primarily remote with onsite presence required every Friday and as needed for project kick-offs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Secret IT Specialist Mid to join one of our large federal clients in Norfolk, VA. Responsibilities will include but are not limited to:-Assisting information engineers... More in coding, testing, implementation, and documentation projects. -Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. -Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. -Define scope, plans, and deliverables for assigned projects. -Collect, identify, define, and organize detailed user and IT requirements. -Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. -Confirm and prioritize project plans and deliverables with the customer. -Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions. -Apply metrics to monitor performance and measure key project criteria. -Prepare system documentation. -Establish and maintain security, integrity, and business continuity controls and documents. -Analyze, identify and resolve business and or technical problems using appropriate tools. -Participate in special studies and stay current on emerging tools, techniques, and technologies. -Experience in Information Systems (IS). Specialized experience in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Compensation:$26.04/hr to $31.12/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re hiring a Secret-cleared IT Specialist to support a secure cloud services team. This role involves basic IT troubleshooting, PowerShell, Active Directory, Exchange, and SaaS knowledge, with a... More focus on distributed computing and security protocols.Core Responsibilities- Provide virtual escort services for non-cleared personnel in secure environments- Run pre-written commands, share results, and assist with troubleshooting- Collaborate with developers and engineers to resolve incidents and deploy workflows- Maintain security clearances and document escort activities- Use downtime for training and professional developmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the... More ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for an IT Business Analyst for one of our top utility clients. We strive to be the preferred and trusted provider of the energy our customers need. To deliver that energy, we... More need a skilled and dedicated project delivery team. We?re searching for a qualified systems/business analyst excited to learn and contribute to an experienced project delivery team to help us maintain our position as an industry leader. The ideal candidate will have a solid business analyst base with experience interfacing with end users. Knowledge of end user services is a plus (laptops, printers, end user tools, such as Copilot). Looking for someone with skills, smarts, ability to learn, proactive, and positive attitude to take advantage of this awesome opportunity.Responsibilities?Work in a team environment to support the analysis, design, and rollout of new hardware and technologies.?Elicit, analyze, and document business requirements to drive effective problem resolution?Acts as communication liaison between multiple business stakeholders and IT team?Experience creating test scenarios/scripts to validate requirements and provide traceability from requirements to validated results?Provide task-level status to project manager and team as neededEEO Language:We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Handler will provide friendly, efficient technical support to end users across multiple channels, including phone, chat, and email. This role is responsible for troubleshooting and... More resolving a wide range of IT issues while delivering a high-quality customer experience. The ideal candidate is technically curious, service-oriented, and comfortable managing multiple requests simultaneously in a fast-paced environment.ResponsibilitiesProvide first- and second-level technical support to users via phone, chat, and emailDiagnose, troubleshoot, and resolve hardware, software, and basic network issuesAccurately document issues, resolutions, and follow-up actions in the ticketing systemManage and prioritize multiple support requests at once while meeting service expectationsEscalate complex or unresolved issues as needed while maintaining ownership of the ticketCommunicate clearly and professionally with users, setting expectations and providing updatesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Level 2 IT Support Engineer to join our team. This individual will be responsible for hardware and software support, mobility support, and some network support. This employee will... More sit onsite in Wilmington, DE Monday through Friday from 8AM-5PM supporting end users in person. Hardware and Network Support: Provisioning devices, imaging laptops, and handling hardware up to network troubleshooting (e.g., connectivity issues with network or VPN).Mobility Support: Managing Apple devices (iPhones and iPads) using Intune for Mobile Device Management (MDM).Software Support: Strong experience with O365 - Outlook, Teams, SharePoint, etc.Ticketing System: Utilizing ServiceNow for managing support tickets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day Insight Global is looking for a Plant IT Engineer to join the team at an automotive customer located in Metro Detroit. This team is responsible for providing technical support for both... More hardware and software within the company's manufacturing plant on a 5x24 basis. As the Plant IT Engineer you will be implementing, maintaining and troubleshooting IT applications in the plant to ensure maximum contribution to productivity, quality and responsiveness. The Plant IT Engineer also facilitates the implementation of IT enablers in the plant to support the company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. You'll provide technical support for both IT applications and infrastructure while also focusing on the integration and long term maintenance of the production scheduling execution systems in an assembly setting. This position provides an excellent opportunity both to apply IT skills to manufacturing, and to acquire manufacturing experience that will enhance long-term career potential. This individual must be able to work flexible hours to support a multi-shift operation and requires a rotating schedule- may include days, nights and/or weekends. Compensation: $35/hr to $43/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less