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Insight Global is looking for a secret cleared IT Specialist to join one of our large federal clients in Norfolk, VA. Responsibilities will include but are not limited to:Provide Tier 1/Tier 2... More technical support for hardware, software, network, and system issues.Troubleshoot, diagnose, and resolve end-user technical problems.Document incidents, solutions, and system procedures.Support system installations, upgrades, migrations, and maintenance activities.Maintain security, system integrity, and business continuity standards.Collaborate with IT teams to resolve escalated issues and improve service delivery.Assist users with technical questions, account access, and application support.Stay current on new technologies and IT support best practices.Compensation:$26.04/hr to $31.12/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The largest LTL carrier in North America is looking for an IT Service Management Advisor. This organization is currently building an internal IT Service Management (ITSM) organization to support... More critical business and technology operations. This team will work alongside application development, infrastructure, and support teams to drive incident resolution, improve service delivery, and ensure operational excellence across key business portfolios. This role serves as a central point of coordination for incident management and service operations, partnering with multiple technical teams to identify issues, prioritize work, and drive resolution outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring an Associate IT Audit Manager to support SOX 404 and IT audit efforts within a large enterprise environment. This role is heavily focused on IT General Controls (ITGCs),... More making up about 50?60% of the day-to-day. You?ll be responsible for executing audits end-to-end (testing, documentation, reporting), evaluating control effectiveness, identifying gaps, and supporting remediation. This person will also audit ERP systems across infrastructure, database, and application layers, while partnering with internal teams and external auditors during quarterly and annual audit cycles. This is a high-visibility role on a lean team with the opportunity to contribute to process improvements, data analytics, and automation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Fortune 500 client is searching for an IT Support Technician to join their chemical plant in the Clear Lake area. The selected candidate will be working in a fast-paced environment, so they should... More be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Key accountabilities are as follows: * Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service * Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals in accordance with IT operations policy and procedures * Escalates incidents to the appropriate IT operations resources in accordance with established procedure * Monitors open tickets for accuracy, urgency and problem resolution within prescribed Service Level Agreements * Creates and maintains document repository of fixes, installation procedures, technical tips, and other office technology processes * Identifies, researches, and assists with implementation of new technologies in accordance with IT operations policy and procedures * Tracks and manages IT assets (logical and physical) in accordance with IT operations policy and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview:We are seeking a skilled IT Support Specialist to join our team on a full-time, temporary basis. This individual will provide hands-on technical support in an on-site environment, ensuring... More seamless operation of IT systems and infrastructure. The ideal candidate brings a strong background in both Mac and Windows environments, along with experience in network security and compliance frameworks.Key Responsibilities:Provide end-user technical support across both Mac and Windows operating systemsDiagnose and resolve hardware and software issues, including laptop troubleshooting and maintenanceSupport and maintain network infrastructure components, including firewallsAssist with IT compliance initiatives, including documentation and evidence gathering for SOC 2 auditsCollaborate with internal teams to ensure consistent delivery of IT services within a shared services modelDocument technical issues, resolutions, and processes as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company is seeking a highly experienced Senior Technical Program Manager (TPM) to lead complex enterprise technology initiatives focused on digital workplace modernization, endpoint engineering, IT... More service management, and AI-driven automation. This individual will partner closely with engineering, product, IT operations, and executive leadership teams to drive large-scale programs that improve employee productivity and support a company's evolving AI-first enterprise strategy.The ideal candidate combines deep technical program management expertise with strong executive communication skills and a track record of delivering large-scale initiatives across Agile and traditional delivery environments. Similar TPM roles have emphasized large-scale enterprise programs, Agile/SAFe leadership, executive stakeholder management, and coordination across globally distributed teams. Responsibilities? Lead end-to-end delivery of complex enterprise technology programs across multiple workstreams and stakeholder groups.? Drive initiatives related to: o Endpoint engineering and device managemento Enterprise productivity and collaboration platforms (Google Workspace/GSuite and related tools)o IT Service Management (ITSM) and ServiceNow ecosystem improvementso AI-powered workforce productivity solutions and enterprise automation? Partner with engineering teams to develop and deploy AI agents and automation capabilities across IT platforms and employee experience tools.? Establish program governance, roadmaps, risk management processes, and executive reporting cadence.? Coordinate globally distributed teams across North America and APAC regions.? Facilitate Agile ceremonies and program planning while balancing execution against long-term strategic objectives.? Manage dependencies across infrastructure, platform, engineering, product, and operations teams.? Drive change management and adoption efforts for new technology capabilities.? Communicate program status, risks, and recommendations to senior and executive leadership.What Success Looks Like? Successfully delivers strategic IT Experience Engineering initiatives on time and within scope.? Creates clear program structure and execution plans for highly complex technical programs.? Improves employee productivity through automation and AI-driven experiences.? Enables successful adoption of next-generation collaboration and service management capabilities.Builds strong alignment between engineering teams, business stakeholders, and executive leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A global electronics and semiconductor manufacturing company is seeking a strong IT Application Support Analyst to join their team! This individual will be a part of the IT organization and will... More support the company's R&D Informatics platforms. This role is responsible for providing Tier 2 application support, system administration, user onboarding, issue resolution, and continuous improvement activities for research and development applications including ELN, LIMS, Document Management Systems, and related scientific information-management systems. The successful candidate will work closely with applications owners, scientists, engineers, IT teams, vendors, and business stakeholders to ensure reliable operation, adoption, and support of critical R&D digital platforms. This position requires strong customer service skills, technical troubleshooting ability, and a willingness to learn scientific and research workflows. This is an immediate, 1 year contract opportunity and will be required to be onsite 3 days a week in Wilmington, DE or Marlborough, MA. Additional Details: Application Support & Operations? Provide Tier 2 application support for R&D informatics systems including ELN, LIMS, Document Management Systems, and related platforms.? Diagnose, troubleshoot, and resolve user-reported application issues and service requests.? Monitor application health, identify recurring issues, and proactively recommend corrective actions and improvements.? Support application outage reporting, root-cause investigations, and incident resolution activities.? Log, track, prioritize, and resolve support tickets within established service-level expectations.? Escalate complex technical issues to software vendors, infrastructure teams, or senior technical resources as necessary.System Administration & Security? Administer application access and security controls.? Manage Active Directory group ownership and membership for supported applications.? Execute user provisioning, deprovisioning, and access modifications through Savyant and related systems.? Support service-account requests and periodic access reviews.? Ensure compliance with IT security, audit, and data-governance requirements.Data Management? Support data archival, and cleanup initiatives across R&D systems.? Perform bulk data imports, including the transfer of completed projects into other repository systems.? Assist with data validation and integrity verification activities.Application Enhancements & Vendor Coordination? Coordinate with software vendors and internal IT teams regarding environments, integrations, upgrades, patches, and issue resolution.? Assist with testing, validation, configuration, and implementation of application enhancements and new releases.? Gather user feedback and communicate enhancement opportunities to application owners and vendors.? Participate in continuous improvement efforts to improve usability, performance, and adoption.User Enablement & Documentation? Develop and maintain support documentation, knowledge-base articles, standard operating procedures, and troubleshooting guides.? Support user onboarding and training activities.? Respond to user questions regarding application functionality, best practices, and research workflows.? Build strong relationships with scientists, engineers, and business users to ensure a positive customer experience.Critical Success Factors? Customer-first mindset with a focus on service quality and responsiveness.? Ability to translate business and scientific needs into technical support actions.? Strong attention to detail and ownership of issues through resolution.? Effective collaboration across business, IT, and vendor organizations.? Continuous improvement mindset focused on system stability, usability, and user adoption.? Commitment to security, data integrity, and change-management best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Working for the IS Support & Operations team, you will be responsible for supporting all aspects of how people access technology in their day-to-day work. You will host and manage the systems that... More are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will primarily be responsible for owning the in person service desk to provide IT troubleshooting hardware and software support. You will: -Man the support desk to answer questions/provide support to onsite users - Help users make the most of their Windows/Mac workstations, iPhones, printers, handhelds, tablets and other devices through their whole lifecycle from initial imaging through to safe disposal - Provide connectivity to desk areas and assisting remote users with basic connectivity support to ensure they can communicate with the systems they need (WiFi/Ethernet/VPN) in and out of the office - Onboard new users and other day-to-day IT support tasks as coordinated by a central support ticketing system - Assist in meeting room technology maintenanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day We are seeking a highly skilled Server Analyst with strong experience in server administration, backup management, and virtualization. The ideal candidate will be responsible for... More maintaining and optimizing our server infrastructure, ensuring system security, and supporting various IT services across the organization.Key Responsibilities?Server & Storage Management oInstall, configure, and maintain servers, and storage.?Virtualization oMaintain virtual environments for servers and workstations.?Security Administration oAdminister server and PC security, including user / group / file / folder management.oPassword management. ?Surveillance Systems oConfigure and maintain camera servers, and related software.?Help Desk Management oHelp maintain and tickets for ticketing system, including agent/user setup, permissions, custom forms, FAQs, and knowledge base documentation.?Reporting oGenerate and present monthly IT reports to the Director of IT and corporate staff.?Backup & Disaster Recovery oOrchestrate company backups and file retention including restore testing quarterly.?Software & Service Administration oHelp maintain patch management, password managers, etc?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international aviation services organization is seeking an IT Support Specialist to provide hands-on, end-user support across a fast-paced, operational environment. This role is highly interactive... More and physical in nature, supporting employees across laptops, tablets, phones, and printers while ensuring smooth day-to-day IT operations. Responsibilities include troubleshooting hardware, software, and basic network issues, setting up and deploying new devices, supporting Office 365 environments (including user accounts, email, and access issues), and managing help desk tickets in a timely, customer-focused manner. This individual will also assist with mobile device and endpoint support, application installations, system upgrades, and provide on-site technical support to ensure minimal disruption to business operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less