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Insight Global is seeking a Field Support / Desktop Support Technician to serve as the on-site IT presence at a steel manufacturing facility. This individual will support end users with hardware,... More software, and basic infrastructure issues, partner with remote IT teams and vendors, and take ownership of all site-level IT needs. Responsibilities include troubleshooting desktops and peripherals, supporting AV and conference rooms, installing and maintaining software and security tools, maintaining IT inventory, and assisting nearby satellite sites as needed. Success in this role depends heavily on strong people skills, adaptability, and a service-oriented mindset.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a senior IT Financial Analyst to operate as an embedded member of the IT Business Operations team, supporting day-to-day IT and cybersecurity financial execution. This role sits at the... More intersection of FP&A and IT operations, providing accurate, timely, and repeatable financial insight to IT leaders.The analyst will work closely with the IT Business Operations Manager and IT service leaders, owning forecasting, reporting, variance analysis, and vendor-related financial support in a complex, vendor-heavy IT environment.-Support monthly forecasting, accruals, annual budgets, and long-range plans-Prepare recurring IT financial reporting, including: Actuals vs forecast vs budget, Variance analysis and trend insights-Collect, validate, reconcile, and maintain financial data from multiple sources-Ensure data quality across cost centers, vendors, accounts, and assumptions-Partner with IT leaders, procurement, and accounting on financial inputs-Help resolve vendor invoicing issues and spend discrepancies-Deliver financial information in a repeatable, consumable format-Contribute to building a new IT cost allocation model, mapping services to business consumption-Communicate proactively via meetings and tools like Microsoft TeamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a dedicated and service-oriented IT Support Specialist to join our growing team. This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting... More skills, a customer-first mindset, and experience supporting macOS, iOS, and Windows 11 environments. If you thrive in a dynamic setting and enjoy solving problems hands-on, we?d love to meet you. Key Responsibilities ?Deliver in-person and remote technical support for macOS, iOS, and Windows 11 systems. ?Set up, configure, and maintain desktops, laptops, and mobile devices. ?Manage Microsoft 365 applications, including Outlook, SharePoint, Teams, and OneDrive. ?Troubleshoot and resolve issues related to operating systems, software, printers, and other peripherals. ?Accurately document incidents, troubleshooting processes, and resolutions. ?Support onboarding and offboarding processes: account setup, device preparation, and user orientation. Payrate - $30-40We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a hands-on, client-facing IT Technician to provide onsite technical support to end users. This individual will serve as the front line of IT support, ensuring a seamless technology... More experience across hardware, software, and network-related issues. The ideal candidate is highly customer-focused, proactive, and comfortable working directly with users in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsible for coordinating and processing IT asset tag requests tied to purchase order receipts across multiple states. Ensures all assigned asset tags are properly applied during the intake... More process, prepares equipment for distribution, and updates records within the ServiceNow IT Asset Management system to reflect accurate asset tracking. Maintains both electronic and hard copy documentation for audit and retention purposes, and ensures accurate logging of all asset-related transactions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Service Coordinator to serve as the primary liaison between business units and IT service providers. This role is responsible for managing service requests, supporting... More escalations, and translating business needs into clear technical requirements. The Coordinator ensures requests are properly documented, aligned with VITA processes and governance standards, and routed to the appropriate teams for resolution. The pay range for this role is $22-$29/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Operations Manager is responsible for the stability, security, and day-to-day operational integrity of the company?s production technology environment. This is a hands-on leadership role... More owning infrastructure, production controls, deployments, and IT service delivery, including helpdesk and end-user support. This role serves as the control layer of IT, ensuring all systems are provisioned, deployed, and maintained through disciplined, auditable processes.This position owns the ?run? environment and production controls but does not own IT strategy, architecture, or application development direction.Responsibilities:? Own and enforce control over all production environments and deployments? Approve and govern production releases and deployments? Enforce change management, access management, and environment segregation (dev, test, prod)? Provision and manage cloud infrastructure in Azure based on approved architecture standards? Own CI/CD pipeline controls including deployment approvals and promotion to production? Monitor system performance, availability, and reliability using appropriate monitoring tools? Lead incident management including response coordination, escalation, communication, and root cause analysis? Oversee helpdesk and IT operations staff including ticket prioritization, workflows, SLAs, and escalation processes? Manage access provisioning and deprovisioning following least-privilege and audit requirements? Coordinate with Engineering and vendors to ensure controlled, compliant deployments? Maintain audit readiness through documentation, change tracking, and operational controls? Support ongoing IT operations and service delivery as neededRequired Skills and Experience:? 5 to 8+ years of experience in IT operations, infrastructure, or systems administration? Strong hands-on experience with Microsoft Azure and cloud infrastructure management? Proven experience owning production environments and deployment controls? Strong experience with DevOps practices including CI/CD pipelines and infrastructure as code? Experience with incident management, system reliability, and operational controls? Experience with identity and access management including Entra ID and RBAC? Experience overseeing helpdesk or IT service delivery functions? Ability to work in a controlled, compliance-driven production environmentNice to Have Skills and Experience:? Bachelor?s degree in IT, Computer Science, Information Systems, or related field? Azure, Security+, or other relevant technical certifications? Experience working with cybersecurity tools and third-party security providers? Experience supporting audit or regulated environments Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Compliance Senior Manager local to Richmond, VA, or Raleigh, NC. This lead is highly skilled in Computer Systems Validation (CSV) with strong GxP experience and... More responsible for the development, maintenance, and communication of global policies, procedures, best practice guidance and appropriate risk-based methodologies. They will work closely with Business Units, IT teams, Quality, and Regulatory functions to define computer system validation requirements and ensure IT project delivery, application management and change management solutions, including Veeva applications, are managed in compliance with Pharmaceutical and Manufacturing industry regulations and department procedures. This lead must have 7+ years' experience in: pharmaceutical business processes with manufacturing and IT solutions, working with pharmaceutical industry regulations and guidelines (FDA 21 CFR Part 11, EU Annex 11, GxP, GAMP), a Computer Systems Validation (CSV) role, inspecting GxP's by regulating authorities, working with IT validation document repository, electronic signature solutions, IT application development, and supporting Veeva within a regulated environment. Experience supporting Veeva applications, Manufacturing Execution Systems (MES), and participation in regulated system implementations such as Laboratory Information Management Systems (LIMS) is important. Experience working within compliance on a global scale is also essential. Day to day responsibilities include: determining strategy for IT compliance governance, partnering with IT leadership on business initiatives and supporting IT compliance team members to improve technical abilities and career development, maturing IT documentation, reviewing and approving IT governance and procedure documents, providing CSV and system implementation expertise to the Business Units and IT functions, providing oversight by coordinating IT risk reviews with the IT leadership team and stakeholders, and being the IT contact for internal, financial, and ITGC audits. The salary for this role ranges from $155,000-$170,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A healthcare employer is hiring for a Director of IT Operations who will lead the IT infrastructure engineering roadmap execution for projects at 110 practice locations in Florida. Those practices... More were recently acquired with significant technical debt. Immediate priorities may include redesigning a data center which needs 2/3 of its servers to be decommissioned and replaced before end of year, migration to Zoom, Windows 10-11 refresh, rearchitecting citrix, among other major priorities. This person will manage 3-5 direct reports. The Director, IT Operations will provide strategic and hands-on leadership of the Florida practice's IT Operations function, including the management of the Orlando datacenter, and infrastructure management at all 100+ practice locations. This role will ensure reliable operations, timely escalation of field support, and the successful delivery of infrastructure and cloud projects across the organization. The Director will combine strong people leadership with deep technical expertise in infrastructure, networking, and cloud platforms to drive operational excellence, standardization, and scalability in support of the company's mission. ? Lead the technical strategy, infrastructure management, and IT project execution for the entire practice in Florida. ? Partner with the VP, IT Support and Director, IT Operations, and Sr. Director, IT Security to define and execute the practice's IT strategy aligned to company priorities. ? Lead field support team members, ensuring successful onsite resolution of issues, and boots on the ground for project execution related tasks. ? Partner with Network Operations Center team, utilizing RMM tools to manage, monitor, patch, and respond to alerts across all practice infrastructure, including the datacenter. ? Oversee tier 3 incident escalation processes for the practice, ensuring timely resolution of complex infrastructure and service-impacting issues. ? Oversee and assist with the management of the PC lifecycle refresh process at the Florida practice locations. ? Manage IT Change Management, Major Incident Management, and Problem Management for the practice, aligning with the company's process. ? Manage the practice's IT business continuity and disaster recover planning, including backup and recovery plans. ? Direct the delivery of IT infrastructure, cloud, and other projects at the practice ensuring projects meet scope, schedule, and quality targets. ? Define, implement, and continuously improve IT operations policies, procedures, and best practices to ensure high availability, security, and resilience. ? Drive effective communication and collaboration between Florida practice's IT resources and the centralized company's support team. ? Establish performance metrics and reporting to measure the effectiveness of the practice's IT Operations and demonstrate value to the enterprise. ? Manage vendor relationships, contracts, and budgets for infrastructure and cloud services related to the Florida practice. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less