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*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... More devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is searching for an IT Business Analyst to join a large oil & gas company in Oklahoma City, OK. Your main responsibility will be to collaborate with Senior Business Analysts in... More partnership with business stakeholders in gathering requirements for several ongoing projects. This role will require you to assess current processes, propose customized technical solutions, and deliver and support these systems, in addition to helping track reports. You will work closely with cross-functional teams to analyze and optimize IT solutions, enhancing operational efficiency and driving business success.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Goldman Sachs is looking to bring on two IT Audit Managers to sit out of their Dallas, TX location. They are looking for someone ideally coming from a consulting background. This person will be... More managing a team of 4 employees. They should have an auditing background with risk management experience and able to evaluate controls. This person needs to be both hands on and able to handle managerial responsibilities.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Globals is looking for an IT Architect to provide architecture leadership across multiple development teams and work with both IT and the Business teams to define their roadmap,... More solution architecture, detailed design, and hands on development. You will be responsible for vendor relationship management, product evaluations, strategic platform planning, and ensuring alignment with overall DevOps and Cloud strategy. You will collaborate with other members of Enterprise Architecture on current and future technologies and participate in Proof-of-Concept work to evaluate software, platforms and capabilities. Finally, you will lead a team through initial stages of a development program and assist through the execution phase.pay range 75-82/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Front Office IT Business Analyst to support various external and internal applications for Global Markets activities. The candidate will primarily be involved in Level 1... More Functional Support and will engage in Business Analysis to help implement new features in the supported applications. This individual will work closely with Front Office teams to support functions and will have a good knowledge of various financial products. They should be able to work closely with the trading desk and establish a trusted relationship with traders. This person will also have functional responsibilities including logging, tracking, and managing IT incidents, communicate user requirements, gather feedback, create user guidelines and documentation, etc. This person should be able to work 3x each week in NYC.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an IT Program Manager to join one of our clients out of Southfield, Michigan. This person will be responsible for managing a portfolio of SAP intiatives that span across... More multiple business lines. This person will manage the day-to-day project activities, resources, prepare estimates, and lead detail program plans for all phases throughout the project. This person must be able to work cross functional as there are many moving parts within the SAP intiatives. They also will be leading vendor management, which includes RFQs (request for quotations) and RMS (record management systems) within the SAP programs. This team also recently started transitioning from a waterfall to an agile environment, so leading agile principles will be important as well. Other responsibilities include developing budgets, handling process improvements and performance management, mentor/coaching staff etc. $60/hr to $75/hr : Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is looking for an IT Product Analyst in the insurance space. This individual will be working on a team of 4 production analysts the team uses workload automation software... More to manage, schedule, and optimize the execution of business processes, transactions, and workflows to increase efficiency, reduce manual intervention, and reduce errors and delays in end-to-end processes. Serve as a point of contact to create a positive customer support experience and build rapport and trust with business partners and application teams.Essential functions include using workload automation software, build and validate job flows, calendar requirements, and scheduling criteria across all platforms. Confirm automated jobs and schedules comply with established standards, are efficient, and meet processing requirements. Assist application teams and business partners in in defining automation requirements and task scheduling activities to ensure batch schedules are properly configured and optimized. Provide quality control and testing services during the development of new task scheduling. Monitor and analyze business requirements, procedures, and problems to recommend or implement changes and improvements to workload automation jobs and schedules. Identify and resolve, in a timely fashion, issues that interrupt or adversely affect the normal workflow of system processing. Engage with the appropriate support teams and/or coordinate resolution of issues and incidents. Respond to calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service. Assist in the creation and maintenance of departmental procedures, best practices, and standards. Identify and recommend enhancements to improve the productivity of the operations and task scheduling areas. Work with vendors and third parties to troubleshoot and resolve issues as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is looking for an Tier 1 IT Technician to help support there building in Miami. This person needs have basic service desk experience as they are going to need to be able to efficiently... More diagnose, troubleshoot, and correct technical-support problems. The ideal candidate would come from 1-2 years of previous experience and be ready to hit the ground running!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an IT Project Manager for an opportunity in Kennesaw, GA covering an employees maternity leave for an organization in the insurance industry. This role will require an... More onsite hybrid schedule working 3 days per week on site. As of now, there are no crucial projects this person will drive to completion but that could change. Responsibilities include supporting other project managers when it comes to moving projects along, planning, tracking milestones, generating project status reports, update leadership, attending internal meetings on key decisions. There are a couple projects on hold, but that could change once this person starts. This includes network standardization and a cyber recovery initiative, which will be completed working closely with the local office and their corporate division.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less