Job Search Results for remote
May 05, 2025
Manassas, VA
|
Help Desk
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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A client of Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Manas, VA. This primary responsibility of the candidate will be taking phone calls from a phone queue,... answering chats, working the unassigned queue and being the desktop support point of contact for the 100 onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 08, 2025
Irving, TX
|
PC Technician
|
Contract
|
$19 - $24 (hourly estimate)
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An employer is hiring a Campus Technician to service Wells Fargo in Irving TX. This role will require technical support for users located on the Wells Fargo campus. You will be responsible for... assisting with all types of tickets that we receive such as troubleshoot and resolve software issues, hardware issues (provide a hot swap and assist with first time login), WAVE/VDI support, Reimage desktops and laptops, assist with installs, moves, LifeCycle events and EMDL disposal. You will be reimaging users devices via COSMIC utility and transfer end user data. Also, WFDC help center utility to remotely connect to users' machines and work on them. Phone etiquette is a must, you must be able to converse with the user and explain how to do certain tasks or procedures, install software from a website, how to plug and unplug certain cables and convey what they see.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 03, 2025
Santa Ana, CA
|
Accounts Receivable
|
Contract-to-perm
|
$59 - $74 (hourly estimate)
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As a Security Architect, you will provide security services support for a large enterprise network spanning approximately 140 sites. You will manage major application and site move and build projects... in coordination with the team and the project manager. You will assist the Network Analyst with the creation of security-related reports, setting network monitor thresholds, and overseeing network health. You will respond to operational requests daily and act as the second level of escalation for incident resolution. Working closely with the Network Architect, you will review new technologies and standards and assist with the development of SOPs, runbooks, and other operational resources for the security team. You will report the regular status of projects and operational issues to the Service Delivery Manager (SDM).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Feb 05, 2025
Columbus, OH
|
Customer Service
|
Contract
|
$18 - $22 (hourly estimate)
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The Team: Upstarts Operations team is the fastest growing team in the org and we're seeking Operations Contractors to support our Onboarding organization. In this flexible role, you will support... the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service.How youll make an impactProcess loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience.Build trust and cultivate borrower, investor, and colleague relationships.Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 02, 2025
Franklin Park, IL
|
Desktop Support
|
Contract
|
$46 - $58 (hourly estimate)
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Insight Global is seeking a talented and motivated professional to join a large technology client as a Critical Environment Facility Support Engineer. They are finding themselves extremely busy with... an influx of deployments that will require energization as well as new data centers that will be turned over from construction in the coming months. Additionally, they are adding in new cooling systems- GB300s and will need help with their installations and buildout. This person will perform basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center. Safely assists in providing emergency monitoring and response to various abnormal conditions with supervision, utilizing emergency operating procedures (EOPs). Works on tasks (e.g., making rounds, initial assessments on equipment performance) as assigned with limited supervision. Responsibilities include: Take daily operational readings of all electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) Ability to follow operating procedures (SOPs) for critical environment planned work activities Ensure all safety procedures are adhered to while performing work and comply with all physical security procedures and policies Assist in the troubleshooting, repair and replacement of instrument sensors and calibration. Support electrical infrastructures throughout datacenter campus ranging from a single, large-capacity facility to several smaller oneWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 04, 2025
Plano, TX
|
Financial Planning & Analysis
|
Contract-to-perm
|
$14 - $17 (hourly estimate)
{"JobID":418645,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.7390909090909,"Longitude":33.0504545454545,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"SFR-786563","PostedDate":"\/Date(1749039356000)\/","Description":"Our strategy includes focused efforts to digitalize the company and build capabilities across the company. These capabilities are: Innovate/Market, Plan, Make, Sell and Deliver. Inside the Plan capability, one of the main enablers is Mosaic Planning, for becoming more capable, more agile and more efficient. Mosaic is a global, integrated, and predictive planning tool aligned to the FP\u0026A module of our global template that is currently operating in certain OUs (Europe, AMESA, APAC and North America) and will be rolled-out across every Sector.The Mosaic Support Senior Analyst will ensure the continuous stability, correction, and enhancement of the Mosaic tools and processes (IBM Planning Analytics \u0026 Alteryx\u0026 DL). The role acts as the first contact point for end-users related to technical and process questions. Mosaic delivers a systemized capability for the complete planning \u0026 forecasting process by each customer, product, and Business Unit across the Sector, as well as reporting analytics for actuals. Ensuring a robust support and support model is a critical element for internal adoption and is critical to providing disruption-free financial capabilities to our senior management.This role will work very closely with the Mosaic Support Manager to lead the support agenda. They will be expected to help coach and develop the other Support Analysts, as well as build capability in both the end-users and IT support. The successful applicant will be expected to cover for the Mosaic Support Manager as necessary, so needs to have strong leadership and communication skills.Given the team structure and deployment roadmap, the incumbent will need to be a motivated self-starter with the ability to work independently with the broader organization. This position will interact with a diverse group of stakeholders including FP\u0026A, Commercial Finance teams, Supply Chain Finance teams, Change Management, Finance Control, and IT. *Ensure linkages between cubes and master data connections are mapped. *Support core financial planning processes (Month-end closing, Forecast, Strat Plan, AOP, Cost recharges) through data collection, verification and processing, to ensure timely submission to GBS and Sector, looking for automation, digitalization and streamlining of current processes *Work closely with market specific finance stakeholders (Planning, Control, Revenue management) supporting and ensuring a robust and working solution across Europe *Become a \u0027SME\u0027 in the complete Mosaic template design *Work closely with the System Integrator consulting houses to test the system as it is being developed *Escalate issues as they arise to the IT and Business design team - coordinate action plans in response to findings and ensure timely resolution *Ensure linkages between cubes exist (e.g. sales demand to COGS volume) exist and master data connections are mapped *Ensure linkages between cubes and master data connections are mapped. *Partner and provide guidance to budget owners, finance peers and KBS stakeholders (e.g. IT, Facilities, HR) for timely and accurate budgeting, forecasting, tracking of key deliverables to GBS \u0026 Sector requests *Create and implement actions that improve budget accuracy metrics on Reporting Package submissions *Collaborate with FP\u0026A Manager / Sr. Manager peers from other GBS Hubs to develop scorecards, sharing best practices and other tools for better overhead expense management and Infrastructure cost analysis *Provide analytic support to help prepare for customer visits *Work on key region/customer initiatives providing analyses and reporting to drive business and region performance *Contribute to an inclusive and collaborative environmentWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Financial Data Analyst - INTL Mexico","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*2+ years experience as a financial or data analyst *Finance Planning/Forecasting knowledge/backgroundhierarchies, subsets, rules, and feeders *Experience writing, modifying or testing code strips *Demonstrated ability to interpret system challenges and identify anomalies and trends. *Willingness to get involved in detailed issues, but without missing the big picture/trends that need longer-term action. *Leadership/ability to coach and develop colleagues, both those in the same team and others in the broader organization. *Strong communication skills, with the ability to communicate clearly and effectively cross-functionally, verbally, and in writing. *Strong written and verbal English *Project and timeline management *Working with other countries across boundaries remotely *Ability to operate autonomously and proactively, managing multiple deliverables at a single time in a fast-paced, results-oriented environment and with a remote team","Skills":"*Well versed with IMB TM1 *CPG or FMCG","Industry":"Financial Planning \u0026 Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our strategy includes focused efforts to digitalize the company and build capabilities across the company. These capabilities are: Innovate/Market, Plan, Make, Sell and Deliver. Inside the Plan... capability, one of the main enablers is Mosaic Planning, for becoming more capable, more agile and more efficient. Mosaic is a global, integrated, and predictive planning tool aligned to the FP&A module of our global template that is currently operating in certain OUs (Europe, AMESA, APAC and North America) and will be rolled-out across every Sector.The Mosaic Support Senior Analyst will ensure the continuous stability, correction, and enhancement of the Mosaic tools and processes (IBM Planning Analytics & Alteryx& DL). The role acts as the first contact point for end-users related to technical and process questions. Mosaic delivers a systemized capability for the complete planning & forecasting process by each customer, product, and Business Unit across the Sector, as well as reporting analytics for actuals. Ensuring a robust support and support model is a critical element for internal adoption and is critical to providing disruption-free financial capabilities to our senior management.This role will work very closely with the Mosaic Support Manager to lead the support agenda. They will be expected to help coach and develop the other Support Analysts, as well as build capability in both the end-users and IT support. The successful applicant will be expected to cover for the Mosaic Support Manager as necessary, so needs to have strong leadership and communication skills.Given the team structure and deployment roadmap, the incumbent will need to be a motivated self-starter with the ability to work independently with the broader organization. This position will interact with a diverse group of stakeholders including FP&A, Commercial Finance teams, Supply Chain Finance teams, Change Management, Finance Control, and IT. *Ensure linkages between cubes and master data connections are mapped. *Support core financial planning processes (Month-end closing, Forecast, Strat Plan, AOP, Cost recharges) through data collection, verification and processing, to ensure timely submission to GBS and Sector, looking for automation, digitalization and streamlining of current processes *Work closely with market specific finance stakeholders (Planning, Control, Revenue management) supporting and ensuring a robust and working solution across Europe *Become a 'SME' in the complete Mosaic template design *Work closely with the System Integrator consulting houses to test the system as it is being developed *Escalate issues as they arise to the IT and Business design team - coordinate action plans in response to findings and ensure timely resolution *Ensure linkages between cubes exist (e.g. sales demand to COGS volume) exist and master data connections are mapped *Ensure linkages between cubes and master data connections are mapped. *Partner and provide guidance to budget owners, finance peers and KBS stakeholders (e.g. IT, Facilities, HR) for timely and accurate budgeting, forecasting, tracking of key deliverables to GBS & Sector requests *Create and implement actions that improve budget accuracy metrics on Reporting Package submissions *Collaborate with FP&A Manager / Sr. Manager peers from other GBS Hubs to develop scorecards, sharing best practices and other tools for better overhead expense management and Infrastructure cost analysis *Provide analytic support to help prepare for customer visits *Work on key region/customer initiatives providing analyses and reporting to drive business and region performance *Contribute to an inclusive and collaborative environmentWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 16, 2024
Southfield, MI
|
Accounting / Finance
|
Perm
|
$90k - $120k (estimate)
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The American Divorce Association for Men (ADAM) is a Southfield, Michigan-based law firm that provides highly qualified and aggressive attorneys who advocate for men's rights in divorce, child... custody and parenting time, paternity, support, property settlement, post-judgment modifications, and other family law matters. The firm has a policy of integrity and excellence, and is dedicated to being Michigan's leading divorce attorneys for men.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 05, 2025
Franklin, TN
|
Desktop Support
|
Perm
|
$80k - $90k (estimate)
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The Desktop Supervisor will lead a distributed service desk team, managing SLAs, escalations, and ticket triage. Responsibilities include creating SLA dashboards (Service Desk Plus or similar),... overseeing onboarding/offboarding, asset management, and ensuring timely resolution of critical tickets. The role requires strong troubleshooting and root cause analysis, proactive capacity management, and hands-on leadership. They will also generate reports, coach and motivate the team, and serve as a technical escalation point.Hybrid 23 days onsite per week in Franklin, TN with flexibility as neededWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
May 27, 2025
Salt Lake City, UT
|
Network Engineer
|
Perm
|
$119k - $140k (estimate)
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Act as a lead and/or technical resource to network engineer 1 and 2. Key Responsibilities: Design and develop complex data network plans and configurations for enterprise network upgrades and expansions, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies. Provide network engineering expert resources in the disciplines of core routing, core switching, network security, network diagnostics and application load balancing. Assess and resolve the most complex data network problems and incidents. Review analyses and technical feasibility to develop data network deployment strategies. Assess and review data network growth forecasts to ensure that business needs are translated into network capacity requirements. Lead and support efforts to resolve data network problems and incidents through root cause analysis and study of potential network deficits. Provide leadership and mentorship to other department engineers and employees. Performs additional responsibilities as requested or assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Network Engineer","City":"Salt Lake City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications: Bachelor\u0027s degree in information systems, computer science, or related technical field, or equivalent work experience (typically four years of additional related, progressive work experience for those without a degree, with a minimum of two years of directly related technical experience). Five years of experience in data networking or telecommunications. Technical skills in programming, installation, configuration, and database management. Expert analysis and design skills, including the ability to gather data on systems issues, define alternative approaches, assess business impact, recommend cost-effective solutions, and develop and implement those solutions. Knowledge, Skills, Abilities: Demonstrate expert proficiency in two or more of the following technologies: core routing (OSPF, BGP, EIGRP, RIP, MPLS, VRFs, QoS, IPv6, NAT), core switching (10Gig, EtherChannel, FCoE, virtual port channels, virtual device contexts, power redundancy), network security (Internet DMZ design, advanced firewall experience, network ACLs, network authentication, Radius), network diagnostics (protocol/packet analysis, NetFlow, performance analysis), and application load balancing. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently.","Skills":"Preferred Qualifications: Reverse proxy and proxy cache experience Design and support remote access systems Advanced knowledge of utility energy management and plant control networks are desirable Design and support BYOD solutions Advanced Cisco certification or demonstrate equivalent knowledge Advanced knowledge of current technologies, tools, applications, and vendors. Effective oral and written communication skills. Effective analytical and problem-solving skills. Ability to prioritize and handle multiple tasks and projects concurrently.","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140400.0000,"SalaryLow":119400.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Senior Network Engineer is responsible for developing plans, designs, resource requirements and cost estimates for construction, maintenance projects and support involving enterprise high... availability data center networks and multi-platform domestic and international data network connectivity. These efforts support large, customer-facing electric and gas utility and realty services, including Internet and mail hosting services and all corporate IT services at data centers, electric and gas transmission and distribution facilities and electric generation facilities. Plan and coordinate cross-functional or cross-company work, change management and resource availability. Monitors systems operations and adjusts operational plans accordingly. Act as a lead and/or technical resource to network engineer 1 and 2. Key Responsibilities: Design and develop complex data network plans and configurations for enterprise network upgrades and expansions, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies. Provide network engineering expert resources in the disciplines of core routing, core switching, network security, network diagnostics and application load balancing. Assess and resolve the most complex data network problems and incidents. Review analyses and technical feasibility to develop data network deployment strategies. Assess and review data network growth forecasts to ensure that business needs are translated into network capacity requirements. Lead and support efforts to resolve data network problems and incidents through root cause analysis and study of potential network deficits. Provide leadership and mentorship to other department engineers and employees. Performs additional responsibilities as requested or assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Mar 02, 2023
Melville, NY
|
Desktop Support
|
Contract
|
$31 - $39 (hourly estimate)
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We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"PC Support 2","City":"Melville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required.Solid understanding of Active Directory and Group Policies.Solid knowledge of building and maintaining corporate desktop/laptop images required.Solid understanding of Windows registry and edits required.Working knowledge of Server Backup and tape inventory using products such as Arcserve.Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus.Working knowledge of Android, IOS configuration required.Working knowledge of VMware virtualization is a plus.Solid understanding of Terminal Services and thin client computing required.Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls required.Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies required.Hands-on experience supporting Windows 10, Microsoft O365, and Adobe products required.Hands-on experience with Software Distribution Tools such as Managesoft, Big Fix or Alteris required.Solid understanding of TCP/IP, DNS, WINS, DHCP and Windows networking fundamentals required.Must have the ability to engage and work effectively with vendor resources and internal resources.Must have excellent customer service skills related to providing desktop support.Solid verbal and written communication and documentation skills required.","Skills":"Certifications such as A+, Network + and ITIL are preferred","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day... operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC's business strategy to ensure we make the right decisions through time to maximize MSC's systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .