Job Search Results for remote

{"JobID":268184,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.3921818181818,"Longitude":40.7898181818182,"Distance":null},"State":"New York","Zip":"11747","ReferenceID":"CLT-607222","PostedDate":"\/Date(1677766565000)\/","Description":"This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function printers, scanners.*Provides efficient day-to-day operational support for all Desktop/Laptop and all End-User Devices throughout the company.*Provides 7x24 support for all PC/Mobility/End-Use Devices, including off-hours support for critical issues.*Ensures internal and external customer satisfaction at all times. *Identifies and implements improvements to enhance customer satisfaction on a continual basis.*Develops and performs hands-on troubleshooting and repair procedures for hardware, software, and related End-User devices and peripherals as needed.*Performs software installations on all desktops/laptops, and End-User devices.*Performs software distribution tasks as required.*Update firmware on laptops, smart phones and MFPs.*Configure and active smartphones and tablets*Documents all support work on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes.*Adheres to all standards for desktop\\laptop and end-user devices and software platforms utilized on the MSC Network.*Adheres to all defined standards for naming, documentation, and security with regards to our distributed systems, network, and other related systems.*Contributes to PC Support related documentation as required.*Performs appropriate change control procedures with regards to all PC Support systems.*Participates in the process for purchasing, evaluating, and tracking of PC hardware, software, and other End-User Devices and peripherals.*Works closely with the IS Service Desk to ensure the team is ready to offer second and third level technical support. *Consults with MSC departments, associates, and business partners to ensure understanding of the PC Support Groups business impact on each.*Maintains leading-edge knowledge of PC, Android/iOS mobile devices, End-User devices and peripherals related technologies and their potential applications to MSC\u0027s business strategy to ensure we make the right decisions through time to maximize MSC\u0027s systems investment.*Ensures the confidentiality of sensitive information. *Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC\u0027s vision and unity of purpose.Participation in special projects and performs additional duties as requiredWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"PC Support 2","City":"Melville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 3 years experience in a tier 2 technical support position providing break/fix and desktop support services required.Solid understanding of Active Directory and Group Policies.Solid knowledge of building and maintaining corporate desktop/laptop images required.Solid understanding of Windows registry and edits required.Working knowledge of Server Backup and tape inventory using products such as Arcserve.Working knowledge of McAfee ePolicy Orchestrator or similar product is a plus.Working knowledge of Android, IOS configuration required.Working knowledge of VMware virtualization is a plus.Solid understanding of Terminal Services and thin client computing required.Solid understanding of VPN, dual factor authentication, remote access, wireless routers, mobile devices and firewalls required.Understanding of Internet technologies, including encryption, SSL, Browsers, firewalls, and proxies required.Hands-on experience supporting Windows 10, Microsoft O365, and Adobe products required.Hands-on experience with Software Distribution Tools such as Managesoft, Big Fix or Alteris required.Solid understanding of TCP/IP, DNS, WINS, DHCP and Windows networking fundamentals required.Must have the ability to engage and work effectively with vendor resources and internal resources.Must have excellent customer service skills related to providing desktop support.Solid verbal and written communication and documentation skills required.","Skills":"Certifications such as A+, Network + and ITIL are preferred","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

{"JobID":431173,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-90.4505454545454,"Longitude":38.7210909090909,"Distance":null},"State":"Missouri","Zip":"63043","ReferenceID":"CLT-790521","PostedDate":"\/Date(1753442117000)\/","Description":"Insight Global is looking for a Incident Management Coordinator to monitor assist with supporting large applications. They will be making sure everything is up and running to support these applications that affect multiple users. They will be doing some troubleshooting of applications, and hosting conference calls if they cant figure out the problem.Under minimal supervision, provides incident management and system monitoring assistance. Responsible for support, problem determination and solutions of critical technology incidents. Provides monitoring for system applications and issues and responds to and escalates technical issues as required. Responsible for providing high level and timely IT support to all levels.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Incident Support Coordinator","City":"Maryland Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Actively and consistently supports all efforts to simplify and enhance the customer experience-Manages high/critical incidents and ensures tickets are fully documented and resolved properly-Escalates issues as needed to Sr. Systems Support Specialist-Monitors system/applications using tools such as Webtop and CPM-Responds to requests for technical assistance electronically, by phone and in person-Diagnoses and resolves technical issues related to hardware, software and networks-Logs interactions via ticketing system. Conducts follow-up when needed to ensure closure of ticket-Documents processes, resolutions and sends e-mail communications to user base-Stays current with system information, changes and updates-Assists with Assoc Systems Support Specialist duties as needed-Educates IT and the business about security policies and consults on security issues regarding user built/managed systemExperience with basic Windows server administration (Active Directory, Exchange, etc.)1-3 yrs experience supporting IT environmentNetworking knowledgeFlexible schedule Ability to read, write, speak and understand EnglishAbility to support remote sites and VPN connected usersAbility to enforce company computer related policiesAbility to effectively communicate verbally and in writing with all levels of customersAble to work in a 24x7 environment","Skills":"","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}