Job Search Results for remote

The Senior IT Support Technician is responsible for delivering advanced on-site and remote technical support for a wide array of computing systems, including desktops, notebooks, and peripheral... More devices. This role plays a critical part in system maintenance, troubleshooting, compliance, and serves as a technical escalation point for resolving complex hardware and software issues. The technician also contributes to IT projects and documentation.Monitor the ticket flow for the supported business unit and resolve or escalate urgent tickets and those at risk of missing their SLA.Serve as a liaison between business unit leadership and the IT department, keeping the business unit advised of IT projects serving or impacting them as well as keeping IT advised of business unit projects requiring IT support. Act as a technology advisor to business unit leadership, providing guidance on leveraging technology ? including artificial intelligence ? to achieve business objectives, improve operational efficiency, and drive innovation. This includes evaluating technologies, recommending solutions, and ensuring alignment with the overall business strategy.Partner with the business unit to understand core business processes and the systems supporting them.Handle escalated customer requests and implement corrective actions.Installation & Configuration: Set up, configure, and administer desktops, laptops and other devices.Ensure hardware and software systems are installed to company standards and operational requirements.Support & Troubleshooting: Provide second-level support for resolving advanced technical issues, both remotely and on-site.Respond to incidents in accordance with Service Level Agreements (SLAs).Documentation & Communication: Ensure systems adhere to IT security policies and corporate standards.Effectively communicate system issues, updates, and assigned project progress Compliance:Ensure systems adhere to company IT standards, policies, and security protocols.Work Order Management:Utilize ticketing/work order platforms (e.g., ServiceNow) to log, track, and resolve service requests.Keep work orders up to date and ensure proper documentation of all activities.Collaboration:Collaborate with peers and management on infrastructure improvements and IT initiatives.Other Duties: Assist with planning and executing IT projects as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Remote Hands Technician will work with and support all customer demands which may include, racking and stacking of equipment, cabling, cross connects, etc. Internally, the Remote Hands Technician... More I may work with the Deployment and Implementation teams, the Global Command Center, Provisioning team and Project Management to ensure relevant installations meet delivery dates and create a positive customer experience. The Remote Hands Technician I will be primarily responsible for responding to Customer Requests within the Service Level Agreement time frame. The Remote Hands Technician I will also assist other members of the Operations Team ensuring 100% uptime to all customers.* Perform Remote Hands services which are tracked through the Digital Realty ticketing system. This includes, but is not limited to the following services:* Equipment Rack and Stack* Cable, terminate, and dress fiber or copper network cabling* Assist customers with the diagnosis of hardware and software issues on their equipment* Power cycling of customer equipment* Perform cabinet/cage audits* Blade/Card, Memory, Hard Drive, and Transceiver installation or removal* Testing and troubleshooting of copper and fiber optic circuits* Assist with migrations of equipment, power, or networking devices* Shipping and Receiving of packages* Receive, install and test customer and internal cross connects of copper and fiber optic interconnections* Use of power and hand tools (e.g., screwdrivers, drills, wire strippers, punch down tools, etc.)* Provide timely customer and internal updates using a computer based ticketing system* Assist with the documentation and inventory verification/counts* Adherence to Standard Operating Procedures* Maintain overall Data Center cleanliness and appearance* Work flexible shift schedulesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our Client is looking to bring on a local to Miami Florida Technical Project Manager specializing in cybersecurity projects within operational technology. This person will lead projects and drive... More deployments. This person will have a strong background in full lifecycle projects with complete ownership related to operational technology, and security (hardware technology, networks, reporting, USB scanners, backups, firewall hardening, remote access, compliance, engineering). The ideal candidate will come from the travel industry and have a high-level technological and enterprise level background with experience involving multiple large complex projects with multi-million-dollar budgets. This person will be an extremely strong communicator as they will be involved in day-to-day discussions with high level executives in board rooms on project/program status and will give executive presentations. This candidate will need to be able to collaborate and work across different types of teams, businesses, IT groups, and programs with a sense of navigating politics in their environment to drive programs forward efficiently and hold teams accountable.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for 5 Electro-Mechanical Technicians in the Findlay Township PA area. The ideal candidate should have strong attention to detail and willingness to learn new products. This... More individual should be comfortable with occasional travel and standard work hours. The Electro-Mechanical Technician will assemble and wire a range of drive products including AC & DC drives, variable speed drives, motor exciter, remote I/O stations, and operator stations. This Technician will also be responsible for performing modifications to metal panels and enclosures, wiring components per electrical schematics, assembling components onto panels and into enclosures, and more. The preferrable candidate should have well rounded knowledge of UL508A standards and a minimum of 2 years experience within the manufacturing/assembly/wiring space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Engineering Operations Director on-site in San Francisco, CA or San Jose, CA for an enterprise real estate organization supporting a high profile tech enterprise. In... More this role, they will manage the team responsible for the performance of MEP (mechanical, electrical, and plumbing) systems. As part of the Engineering and Technical Services function, they will be providing support to preventative maintenance, repairs, and equipment systems groups, as well as ensuring continuity and overall quality control of all properties. Additional responsibilities below:- Oversee financial performance of the business unit.- Identify new business opportunities, engage in client solicitations, develop proposals, and create presentations (varies by role).- Approve hiring of contractors and subcontractors based on facility needs; implement bidding procedures for contract maintenance.- Direct daily operations of facility controls and asset management systems.annual operating budgets.- Supervise employees, monitor training and development, conduct performance evaluations, and oversee recruiting - and hiring.- Coordinate and manage daily team activities, establish work schedules, assign tasks, and cross-train staff.- Apply knowledge of multiple disciplines and business drivers to impact departmental and cross-functional performance.- Negotiate with external partners, vendors, and customers to reach common goals.- Identify and solve complex operational and organizational problems.- Improve and change existing methods, processes, and standards within the job discipline.Salary Range: $160,000 - $220,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a qualified Computer Field Technician in support of one of our healthcare clients in Virginia Beach VA. This candidate will be supporting the annual computer replacement... More initiative. The day-to-day will include: ? Replace and deploy end-of-life computers for both clinical and non-clinical users, including remote workers.? Image, configure, and test computers to ensure full functionality, including print services and user-specific requirements.? Utilize Intune for device enrollment, policy deployment, application delivery, and compliance monitoring.? Manage Active Directory (AD) and Intune groups for device and user assignments as needed.? Ensure accurate LWS (Lifecycle Workstation Services) record management and proper documentation of device actions.? Maintain up-to-date asset inventory, tracking all computer equipment from deployment through disposal.? Follow established procedures for equipment asset disposal, ensuring compliance with data security protocols.? Provide clear communication and customer service to end users during equipment replacement activities.Compensation: $20/hr - $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager Job Description ? 1 Year Term, March 2026 Start DateAs a Professional Services Project Manager, you will lead the delivery of complex banking transformation projects using Finastra?s... More core banking solutions. You will manage the implementation lifecycle for SaaS, cloud, and on-prem solutions, oversee customer engagements, and coordinate cross-functional teams to meet time, quality, and cost expectations. Key Responsibilities:Program Planning: Define scope, objectives, and success metrics; develop detailed roadmaps.Customer Engagement: Act as the primary contact, provide expert guidance, and build strong relationships.Project Execution: Lead end-to-end implementation, manage data migration, and oversee integrations.Team Leadership: Coordinate cross-functional resources, provide leadership, and ensure adherence to methodologies.Vendor Management: Work with partners and vendors to ensure timely delivery and alignment with goals.Risk Management: Identify and mitigate risks, ensure compliance with regulations.Performance Monitoring: Implement governance frameworks, provide regular updates, and conduct post-implementation reviews.Business Development: Collaborate with sales teams, identify opportunities for additional solutions, and contribute to the knowledge base.Qualifications:Education: Bachelor?s degree in a relevant field; advanced degree or certifications (e.g., Agile, ITIL) are a plus. PMP RequiredExperience: 10+ years in IT program management, with 5+ years in core banking solution implementations.Technical Knowledge: Familiarity with APIs, SaaS, cloud deployments, and digital banking solutions.Industry Experience: Must have experience implementing solutions into Iother banks for CORE Banking Soft Skills: Excellent leadership, communication, problem-solving, and decision-making abilities.Work Environment:Full-time role with flexibility for hybrid or remote work.Collaboration across global teams, with occasional travel required.Experience in the FINTECH/FI IndusrtyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Field Technician to sit onsite in Glen Burnie, MD to support a variety of commercial security and access control installations. The candidate will be... More joining a team that supports multiple client sites across the region, with frequent travel and field-based assignments. The successful candidate will have experience installing and troubleshooting commercial IP cameras, access control panels (especially Mercury), and structured cabling systems. Daily responsibilities include terminating fiber and Cat5e wiring, programming VMS and access control software (e.g., Genetec, Galaxy), and performing remote diagnostics. While most work is completed independently, technicians may occasionally collaborate with teammates or leadership. Additional duties include documenting service tickets, updating project diagrams, and communicating with the client with updates. This role requires strong technical skills, field readiness, and the ability to travel within the Maryland region frequently?typically 75%+ per week.$25/hr to $38/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking am Application Engineer to design, develop, and deploy industrial automation software solutions for AI data center commissioning and operations. You will build robust, scalable SCADA... More and control system architectures with a primary focus on Ignition SCADA, Allen-Bradley PLC integration, and AVEVA platforms. The ideal candidate is self-driven with a strong systems integration background and hands on experience with Ignition. You will be responsible for designing, developing, and commissioning Ignition SCADA systems for AI data center environments, including gateway configuration, tag architecture, alarming, and reporting. This involves building and maintaining Ignition projects leveraging Ignition?s module ecosystem (Perspective, Vision, Tag Historian, Alarm Notification, etc.) You will also work to configure and program Allen-Bradley PLCs, ensuring seamless integration with Ignition and existing facility infrastructure. Developing and deploying AVEVA (Wonderware) System Platform solutions where required, including historian integration. This includes integrating SCADA systems with data historians (Ignition Tag Historian, AVEVA/Wonderware Historian, OSI PI) for acquisition, analysis, and reporting while also developing custom scripting in Python (Jython within Ignition), .NET, and JavaScript to enhance system functionality. You must be familiar with configuring and troubleshooting communication protocols including Modbus, OPC UA/DA, DNP3, and TCP/IP while also conducting system testing, commissioning, and upgrades with minimal disruption to operations. This is a full-time position with the ability to be remote but requires the ability to travel up to 50% of the time to Louisiana and Texas Datacenter locations. Compensation for this role ranges from $120,000 to $140,000 based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less