Job Search Results for product manager
Jun 13, 2025
Santa Clarita, CA
|
Engineering (Non IT)
|
Perm
|
$190k - $210k (estimate)
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A client in the medical device space is seeking an Associate Director of Design Quality Assurance to join their Quality organization. The ideal candidate will be an experienced leader with strong... fundamentals in design controls and risk management that is able to drive compliance and refine processes for the direct reports in their purview. This Associate Director will oversee 6 DQA Managers sitting in multiple locations and report directly to the divisional Director of Quality. This role is audit-facing and requires strong knowledge of the global regulatory environment and adherence to best practices to stay ahead of the evolving landscape. This is a permanent opportunity based in Valencia, CA and hybrid, three days per week onsite.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 28, 2025
Stamford, CT
|
IT (DNU)
|
Perm
|
$200k - $210k (estimate)
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Insight Global is hiring for a Sr. Director of Business Buyer & Competitive Insights. This person will be Responsible for articulating value proposition and leading the creation of buyer-centric... go-to-market strategies that drive growth across Data, Voice, Video, and Managed Services for key target audiences. This candidate will need expertise in communications technology, competitive analysis, positioning, market sizing, buyer insights, and targeting. They will be highly hands-on, with a strong ability to craft compelling messaging and positioning. This director will collaborate with the product team and must be driven to deeply understand the needs, motivations, and behaviors of both buyers and sellers.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 30, 2025
Smyrna, GA
|
Corporate Operations
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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The Paid Seach Campaign Specialist will oversee the delivery of strategic, revenue-driving initiatives and is a point-of contact for internal and external stakeholders. The Marketing Specialist will... manage projects including timelines and project deliverables to ensure accurate and timely execution of marketing programs.Major Tasks, Responsibilities & Key Accountabilities:70%- Partner with Partner Manager and AdOps to execute On-Site and Off-Site Retail Media marketing initiatives. Input trafficking and creative campaign needs into Sales Force and Workfront. Seek necessary vendor approvals on media and creative executions. Provide AdOps and creative teams product and sku details to support marketing initiatives. Provide Partner Manager with updates on campaign deliverables and next steps to communicate and ensure a timely campaign launch.25%- Support creation of Feature Product Nodes (FPN) for paid search landing destinations5%- Work on special projects as directed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Glendale, CA
|
Desktop Support
|
Contract
|
$52 - $65 (hourly estimate)
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A major entertainment and theme park client based in Los Angeles is looking for a Technical Support Analyst to provide L1 and L2 operational support a group dedicated to licensing and publishing IT... applications. This portfolio includes applications that span contract lifecycle management, revenue accounting, revenue forecasting, product development, digital asset management, and publishing. This will require service leadership and expertise in all areas of the Financial, Creative, and Publishing portfolio, partnering with internal and external partners. This person will ensure the operational heath of the applications by responding to technical support issues, improving and collaborating with other support teams while reporting to the Manager, Application Support & Operations. This person will also be the subject matter expert (SME) for related processes and will find and address risks to the service delivery and addressing issues before they impact service levels. Specific activities include: troubleshooting, performance monitoring, problem analysis, and support analytics. Support Responsibilities: Find and address risks to the service delivery and address and resolve issues before they impact service levels Guide the technical recovery of major system outages, working with numerous partners including the outsourced service delivery, application and support teams and act as an escalation point for difficult problems and complex inquiries Monitor all application support activities for IT applications including troubleshooting, performance monitoring, recommendation of resolution, installation, training, and script/code writing Be a subject matter expert on the Licensing business and how it relates to their use of Licensing and Publishing suite of applications Determine operational goals by studying operations; gather information; evaluate output requirements and formats Maintain system protocols by writing and updating procedures and ensuring documentation in generalWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 29, 2025
Toronto, ON
|
Business Analysis
|
Contract
|
$28 - $34 (hourly estimate)
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Insight Global is seeking a Digital Marketing Specialist to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement. The ideal candidate will be... responsible for executing and optimizing digital marketing campaigns across various channels, with a primary focus on public-facing web. Reporting to the Senior Manager, the Digital Marketing Specialist is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB). Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms. Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices. Ensure content aligns to requirements including content links and visible and non-visible content Reporting to the Senior Manager, the Digital Marketing Specialist is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB). Measure project and site performance Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 29, 2025
Toronto, ON
|
Business Analysis
|
Contract
|
$28 - $34 (hourly estimate)
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Insight Global is seeking a Digital Marketing Specialist to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement. The ideal candidate will be... responsible for executing and optimizing digital marketing campaigns across various channels, with a primary focus on public-facing web. Reporting to the Senior Manager, the Digital Marketing Specialist is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB). Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms. Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices. Ensure content aligns to requirements including content links and visible and non-visible content Reporting to the Senior Manager, the Digital Marketing Specialist is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB). Measure project and site performance Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 30, 2025
El Segundo, CA
|
Network Engineer
|
Contract-to-perm
|
$40 - $50 (hourly estimate)
{"JobID":432321,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-118.396272727273,"Longitude":33.9303636363636,"Distance":null},"State":"California","Zip":"90245","ReferenceID":"LAX-798994","PostedDate":"\/Date(1753917255000)\/","Description":"One of the largest aerospace companies is looking for an infrastructure engineer sitting five days onsite in El Segundo, CA.Position Responsibilities:- Work with Product Security, Software and IT engineers to execute the Infrastructure and Tools team scope of work- Interface effectively with multiple technical disciplines in a team environment- Works with the Infrastructure Manager to help transform the existing Test IT Infrastructure and Tools- Designs networks and complex IT Infrastructure, including redundancy and disaster recovery systems- Contributes to important initiatives to upgrade existing infrastructure and leads adoption of latest technologies which include virtualization and automation- Assists in implementing best practices to manage a network server room- Lead the team to develop engineering documentation and processes to reduce waste and maximize repeatability- Setup of infrastructure tools and environments such as Servers, Virtual Machine, Storage, Network/Firewall.- Champions Lab Excellence initiatives to continuously improve server room environment- Works in a hands-on lab environment with a variety of different types of test equipmentPay Range - $52-$55We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Infrastructure Engineer","City":"El Segundo","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ or more years\u0027 related work experience- Experience managing large server and IT systems, both bare metal and virtual machines- Strong communication and coordination abilities","Skills":"- Holds a Security+ Certification- 10+ or more years\u0027 related work experience - Experience in Mix Unix/Linux and Windows, VMWare, NAS/SAN Storage environment- 5 or more years leading technical teams- An active U.S. Top Secret Security Clearance and current Tier 5 (T5).","Industry":"Network Engineer","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
One of the largest aerospace companies is looking for an infrastructure engineer sitting five days onsite in El Segundo, CA.Position Responsibilities:- Work with Product Security, Software and IT... engineers to execute the Infrastructure and Tools team scope of work- Interface effectively with multiple technical disciplines in a team environment- Works with the Infrastructure Manager to help transform the existing Test IT Infrastructure and Tools- Designs networks and complex IT Infrastructure, including redundancy and disaster recovery systems- Contributes to important initiatives to upgrade existing infrastructure and leads adoption of latest technologies which include virtualization and automation- Assists in implementing best practices to manage a network server room- Lead the team to develop engineering documentation and processes to reduce waste and maximize repeatability- Setup of infrastructure tools and environments such as Servers, Virtual Machine, Storage, Network/Firewall.- Champions Lab Excellence initiatives to continuously improve server room environment- Works in a hands-on lab environment with a variety of different types of test equipmentPay Range - $52-$55We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 24, 2024
New Brunswick, NJ
|
Managerial / Professional
|
Contract
|
$33 - $41 (hourly estimate)
{"JobID":382644,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-74.4315818181818,"Longitude":40.5104727272727,"Distance":null},"State":"New Jersey","Zip":"08933","ReferenceID":"FTL-736458","PostedDate":"\/Date(1727187247000)\/","Description":"Seek qualified suppliers from Procurement Category Managers by sharing new product drawings or other information.Send/receive RFQs and RFPs to SuppliersCollate and compare supplier responses to RFQ/RFPConduct supplier down-select process and meeting with internal stakeholders.Schedule and/or attend weekly supplier meetings during development/NPD phase of project. Take meeting minutes/action items and distribute.Negotiate business terms and pricing, cost reduction schedules with suppliers and execute supply and distribution agreements with support of JnJ legal department.Enable suppliers to successfully deliver validation lots of products by exercising project management skills, conducting meetings, holding stakeholders accountable for action items.Report COGS to Supply Chain team.Report standard costs to Finance team.Coordinate with Planning for issuance of initial production purchase orders.Continually report progress, risks to line manager throughout the process.This role pays up to 41/hr based on experienceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sourcing Specialist","City":"New Brunswick","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4 years experience in sourcing or supply chain or equivalent working with suppliers on business terms and pricing, quoting, supplier selection process, negotiating4 years experience in medical devices fieldCollege degreeProficient in MS Office/Office 365Ability to read/understand schedules and Gantt chartsWork experience or employment with a medical devices manufacturer","Skills":"Assertive self starterAble to take high level instruction and to prioritize and deliver requested outputAble to self-manage time and prioritiesPossesses Email/office acumenWell written and spokenPossesses executive presence sufficient to instill confidence in others.","Industry":"Managerial / Professional","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":41.0000,"SalaryLow":32.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Seek qualified suppliers from Procurement Category Managers by sharing new product drawings or other information.Send/receive RFQs and RFPs to SuppliersCollate and compare supplier responses to... RFQ/RFPConduct supplier down-select process and meeting with internal stakeholders.Schedule and/or attend weekly supplier meetings during development/NPD phase of project. Take meeting minutes/action items and distribute.Negotiate business terms and pricing, cost reduction schedules with suppliers and execute supply and distribution agreements with support of JnJ legal department.Enable suppliers to successfully deliver validation lots of products by exercising project management skills, conducting meetings, holding stakeholders accountable for action items.Report COGS to Supply Chain team.Report standard costs to Finance team.Coordinate with Planning for issuance of initial production purchase orders.Continually report progress, risks to line manager throughout the process.This role pays up to 41/hr based on experienceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Cumru, PA
|
Administrative Assistant
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
{"JobID":425552,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.9121818181818,"Longitude":40.3358181818182,"Distance":null},"State":"Pennsylvania","Zip":"19607","ReferenceID":"PHL-791485","PostedDate":"\/Date(1752192834000)\/","Description":"The primary responsibility is to analyze and monitor digital marketing initiatives and provide insights to management and stakeholders regarding performance of said initiatives. Synthesize both traditional and new sources of data into insights and actionable business recommendations.Major Responsibilities:- Manage data collection and quality assurance for digital channels and web properties - Work with the business to understand needs for analysis and translate into data and modelling requirements- Develop and maintain reports and conduct analysis of site performance - Address and deliver ad hoc reporting and analysis requests from product owners- Develop strong data visualizations to effectively communicate data and insights, and findings including business context- Make recommendations and give expert advice to management on based on analysis of data- Work with Sr. Manager of Marketing and Analytics and outside marketing partners and vendors to identify new opportunities and best practices- Maintain a deep understanding of performance of our web properties from various marketing channels like paid search, organic search, programmatic display, and social by utilizing web analytics, internal, and 3rd party tools- Other projects as assigned by the supervisorWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Analyst","City":"Cumru","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:- Bachelors degree in statistics, marketing, computer science or a related field preferred- 3-5 years experience in digital marketing or digital analytics- Prior experience working with Google Analytics, Adobe Analytics, or other web analytics tools- Experience with cloud data platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS)- Experience with tag management solutions such as Google Tag Manager and Tealium a plus - Experience developing reports and dashboards using data visualization tools such as Tableau, Looker Studio, PowerBI, QlikSense etc.- Knowledge of statistics tests, analytical skills and data modeling- Understanding of data support languages such as SQL, Java, Perl, R, Python- Able to translate complex analytics to insights that are understood by business users- Strong written and verbal communication and presentation skills- Regular, predictable, full attendance is an essential function of the job- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The primary responsibility is to analyze and monitor digital marketing initiatives and provide insights to management and stakeholders regarding performance of said initiatives. Synthesize both... traditional and new sources of data into insights and actionable business recommendations.Major Responsibilities:- Manage data collection and quality assurance for digital channels and web properties - Work with the business to understand needs for analysis and translate into data and modelling requirements- Develop and maintain reports and conduct analysis of site performance - Address and deliver ad hoc reporting and analysis requests from product owners- Develop strong data visualizations to effectively communicate data and insights, and findings including business context- Make recommendations and give expert advice to management on based on analysis of data- Work with Sr. Manager of Marketing and Analytics and outside marketing partners and vendors to identify new opportunities and best practices- Maintain a deep understanding of performance of our web properties from various marketing channels like paid search, organic search, programmatic display, and social by utilizing web analytics, internal, and 3rd party tools- Other projects as assigned by the supervisorWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 27, 2023
Auburn Hills, MI
|
Customer Service
|
Contract,Perm Possible
|
$20 - $25 (hourly estimate)
{"JobID":296065,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-83.2393636363636,"Longitude":42.671,"Distance":null},"State":"Michigan","Zip":"48326","ReferenceID":"MIC-633512","PostedDate":"\/Date(1687853638000)\/","Description":"Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Support Representative","City":"Auburn Hills","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*High School diploma or GED *Spanish Speaking (Bilingual with English!) *Automotive Industry Experience: 2-4+ years of experience with knowledge and understanding of automotive systems, service and repair, terminology and componentsoHands on Experience: mechanic or technicianoCustomer Service: customer support, technical support, store manager, parts manager, or warranty analyst *Automotive Electrical Component Experience: understanding of brakes, engine, transmission, wiring, voltage, etc. *Critical Thinking Skills: ability to think on their feet and respond to customer calls based on knowledge and experience without having a script *Computer Aptitude: ability to operate a dual screen computer and type on the keyboards while speaking on the phone","Skills":"*Associates Degree or bachelor\u0027s degree (Automotive Technology, Engineering) *Previous experience working at a dealership or an automotive support store (AutoZone, O\u0027Reilly\u0027s, NAPA, Advanced Auto Parts) *ASE Certifications (Automobile, Light Truck, Medium/Heavy Truck, Collision Repair/Refinish, School Bus, Transit Bus, Truck Equipment) *Heavy or Medium Truck experience *Previous experience or knowledge on air disc brakes *Hands on vehicle repair experience","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.3100,"SalaryLow":20.2480,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is... responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .