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Provide senior-level technical support, maintenance, and continuous improvement for the organization's Warehouse Management System (WMS) platform. Serve as an experienced technical resource... More responsible for production support, incident resolution, troubleshooting, system stability, performance optimization, and integration support. Partner closely with warehouse operations, business stakeholders, IT teams and external vendors to ensure reliable and efficient warehouse operations. Support application enhancements, upgrades, root cause analysis, and modernization initiatives while driving service quality and operational excellence across the WMS landscape.Key ResponsibilitiesProvide advanced production support for Warehouse Management System (WMS) applications, integrations, and warehouse automation platforms.Manage and resolve production incidents, service requests, and support tickets within established SLAs, ensuring timely communication, thorough troubleshooting, and minimal disruption to warehouse operations.Monitor application health and system performance, proactively identifying and addressing issues before they impact business operations.Ensure stable and reliable operation of WMS solutions through incident management, problem management, and continuous improvement initiatives.Coordinate support activities across releases, deployments, maintenance windows, and production support cycles while maintaining alignment with business and operational objectives.Serve as a senior technical resource and escalation point for complex production issues, driving resolution through collaboration with internal teams and external vendors.Collaborate with business stakeholders, product owners, and warehouse operations teams to understand operational challenges, support testing efforts, and resolve application defects.Support and maintain integrations between WMS, ERP, OMS, microservices, and IBM MQ messaging platforms to ensure seamless data flow across systems.Monitor and troubleshoot real-time and batch interfaces to maintain inventory accuracy and efficient order fulfillment processes.Support Azure-based data integration and analytics platforms, including Azure Data Factory and Databricks, ensuring reliable data processing and reporting.Perform root cause analysis for application and integration issues, implementing corrective actions and preventive measures to reduce recurring incidents.Participate in application upgrades, patch deployments, and modernization initiatives, including support of WMS applications hosted on Azure Kubernetes Service (AKS).Analyze operational metrics, incident trends, and system performance data to identify opportunities for improved stability, supportability, and service levels.Develop and maintain support documentation, knowledge articles, troubleshooting guides, and standard operating procedures.Provide technical guidance and knowledge sharing to support team members and end users.Participate in on-call support rotations and critical incident response activities as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Architect / Technical Manager is responsible for leading and managing software development resources while remaining hands-on in the research, design, implementation, and support of... More software and data solutions. This role serves as a technical subject-matter expert and mentor, guiding development teams through the full software development lifecycle. Responsibilities include configuring and enhancing existing applications, coordinating testing and evaluation of new solutions, and collaborating closely with business partners, product owners, and cross-functional technical teams to deliver scalable, high-quality systems aligned with business objectives.DETAILED DESCRIPTIONLead development teams in the evaluation, design, development, and implementation of software solutionsManage the successful delivery of development work within each Sprint and Release, ensuring high-quality output, on-time execution, and alignment with product and business goalsCreate end-to-end technical designs for Warehouse Management System (WMS) functionality, including inbound, outbound, inventory processes, and API/EDI integrations between WMS, ERP platforms (e.g., SAP), and automation systemsPartner with product owners to understand business requirements and translate them into technical designs, code, unit tests, and defect resolutionsCoordinate and support training for personnel on information systems and applicationsDefine, document, and maintain application designs and system modificationsIdentify and direct solutions for complex challenges involving software, hardware, and system integrationsDiagnose and resolve failures within software systems and applicationsDesign real-time and batch system interfaces and data enrichment pipelines within a cloud-native data ecosystemGuide teams through all phases of the Software Development Life Cycle (SDLC), balancing technical solutions with business needsTroubleshoot production issues across all severity levels, tracking progress from identification through resolution while ensuring best practices are followedCollaborate with IT leadership, product owners, and business stakeholders to design and enhance cloud-based platform featuresAnalyze KPIs to measure the performance, reliability, and effectiveness of software and data solutionsRecommend improvements to programs, system routines, and quality control standardsPresent recommendations to leadership regarding the selection and implementation of hardware, software, and telecommunications solutionsStay current with emerging technologies, tools, and industry trendsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Complex Surgical Coding Auditor to join a coding quality and education team focused on auditing professional fee surgical coding accuracy and supporting coder... More development across multiple surgical specialties. This individual will be responsible for auditing the work of 7?9 coders, conducting weekly quality reviews to maintain a 95% accuracy standard, and performing provider audits as needed. The role will involve reviewing complex operative reports, validating CPT, ICD-10, modifier, and global surgery coding accuracy, identifying coding trends and compliance risks, and providing education and coaching to coders and providers. The ideal candidate will be comfortable leading rebuttal discussions, delivering constructive feedback, and partnering with quality and education teams to improve coding performance. This position offers a long-term opportunity to grow into a coding education and quality improvement role supporting advanced surgical specialties.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Director of Master Data Management (MDM) to lead enterprise-wide MDM strategy and execution, with a focus on Customer and Supplier domains. This role will drive data governance,... More stewardship, and data quality initiatives to enable business growth, operational efficiency, and data-driven decision-making.This leader will own the vision, design, and execution of MDM data products, while leading a cross-functional team and partnering closely with stakeholders across Enterprise Applications, Sales, Supply Chain, Finance, and HR. The Director will play a key role in advancing data governance maturity, standardization, and enterprise-wide adoption of high-quality master data.Key ResponsibilitiesDefine and execute the enterprise MDM strategy aligned to digital transformation initiativesLead MDM initiatives across Customer and Supplier domainsEstablish and scale Master Data domains, governance frameworks, and operating modelsDrive data harmonization and standardization across the enterprise to ensure consistencyBuild and lead a team of MDM Architects, Data Stewards, and AnalystsOwn data quality, stewardship, and governance processesDevelop and track KPIs/metrics to measure MDM effectiveness and business impactPartner with cross-functional stakeholders to drive adoption and alignmentImplement best practices, automation, and scalable data modelsChampion a data accuracy and governance culture across the organizationOversee development and delivery of MDM data products and platforms (Informatica)Drive continuous improvement and operational excellence in master data processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This Senior SDET will be working as part of an Agile product team modernizing a 40+ year-old reservation and booking platform. This SDET will build automated test frameworks from the ground up,... More converting manual testing processes into scalable automation solutions. The role is approximately 50% backend/API testing and 50% frontend web testing, requiring hands-on Java development, code reviews, and close collaboration with engineers, product owners, and fellow SDETs to deliver high-quality software. They must be fluent in English.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A global biopharmaceutical company is seeking a strong Agile Delivery Manager to join their team to lead delivery coordination for a global clinical data analytics team building governed analytics... More solutions. This role combines Agile facilitation with direct accountability for delivery planning, prioritization, timelines, dependencies, risks, and release coordination. The successful candidate must be comfortable selecting and adapting delivery frameworks?including Scrum, sprint-based delivery, Kanban, and hybrid approaches?based on the type of work, team maturity, operational demand, and business priorities.The role will support remote development teams located in India, Colombia, Brazil, and Mexico, with stakeholders primarily based in the United States and Switzerland. Experience working in a GxP-validated system, regulated environment, or comparable controlled SDLC is required.This position coordinates delivery and facilitates decisions but does not own clinical definitions, technical architecture, or semantic model design. This is an immediate need and is an ongoing contract opportunity and the individual can sit remotely anywhere in LATAM that aligns closely with EST working hours. Additional Details: Delivery Planning and Execution? Own integrated delivery plans, milestones, dependencies, release dates, and critical-path activities across multiple analytics workstreams.? Maintain clear visibility into committed work, work in progress, blockers, risks, and delivery confidence.? Hold workstream owners accountable for actions, decisions, and delivery commitments.? Identify timeline, capacity, scope, and dependency risks early and drive recovery or escalation plans.? Ensure delivery commitments are realistic based on available capacity, technical complexity, validation requirements, and business priority.? Drive work through completion rather than limiting the role to status reporting or ceremony facilitation.Agile Delivery Leadership? Select and apply the appropriate delivery framework based on the nature of the work.o Use Scrum or sprint-based delivery for planned product development and time-bound releases.o Use Kanban or flow-based delivery for production support, defects, operational work, and variable intake.? Establish practical cadences for planning, backlog refinement, stand-ups, demonstrations, retrospectives, release reviews, and operational triage.? Monitor and improve delivery metrics such as throughput, cycle time, work in progress, sprint predictability, blocked work, and aging items.? Adapt team practices based on delivery data, team maturity, and changing portfolio needs.? Coach teams and stakeholders on effective Agile behaviors without unnecessary process or meeting overhead.Intake, Prioritization, and Scope Control? Coordinate intake and prioritization for new analytics requests, enhancements, defects, technical debt, and production-support work.? Maintain a transparent and prioritized backlog in Azure DevOps.? Ensure work meets the agreed definition of ready before development begins.? Partner with business analysts and technical leads to confirm requirements, acceptance criteria, dependencies, estimates, and release expectations.? Facilitate explicit tradeoff decisions when demand exceeds available capacity.? Prevent informal changes to scope, priority, deadlines, or release commitments outside the agreed governance process.? Ensure platform maintenance, validation activities, technical debt, and support demand are reflected in capacity planning.Global Team Coordination? Coordinate delivery across development teams in India, Colombia, Brazil, and Mexico and stakeholders in the United States and Switzerland.? Establish clear handoffs, escalation paths, ownership, documentation standards, and decision records across regions and time zones.? Promote effective asynchronous communication through disciplined backlog management, written updates, and documented decisions.? Ensure remote team members receive timely requirements, feedback, decisions, and technical direction.? Identify communication delays, handoff failures, and time-zone dependencies that may affect delivery.? Schedule meetings in a manner that balances business access with sustainable working expectations for the global team.Risk, Dependency, and Decision Management? Maintain actionable risk, issue, dependency, action, assumption, and decision tracking.? Assign owners and due dates and follow through to resolution.? Escalate risks with a clear explanation of impact, options, recommendation, and required decision.? Coordinate dependencies across data engineering, clinical interpretation, semantic modeling, Power BI development, testing, validation, release, and production support.? Ensure material delivery and scope decisions are documented and traceable.Validation-Aware SDLC and Release Coordination? Incorporate validation, quality, documentation, testing, traceability, and approval requirements into delivery plans.? Coordinate required test evidence, reviews, approvals, release records, and change-control activities.? Support controlled Dev, Test, and Production promotion processes.? Ensure documentation and validation evidence progress with development rather than being deferred until release.? Coordinate release-readiness reviews, business acceptance, technical signoffs, deployment activities, release communications, and post-release monitoring.? Confirm that production solutions have identified support owners, monitoring expectations, and escalation paths.? Partner with Quality, Compliance, IT, Security, and CSV/CSA stakeholders in accordance with applicable procedures.? Escalate situations in which schedule pressure conflicts with required quality or validation controls.Stakeholder Communication? Provide concise, decision-oriented delivery updates to clinical, operational, technical, and leadership stakeholders.? Communicate accomplishments, upcoming milestones, delivery confidence, risks, dependencies, and capacity constraints.? Ensure stakeholders understand what is committed, what is not committed, and what tradeoffs are required.? Facilitate discussions involving competing priorities, changing requirements, delivery constraints, and release decisions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a mid-senior Digital Project Manager for a secondment into the Digital team of a major energy client in the Middle East, delivering assigned digital and technology projects within the... More client?s Legal, Governance and Compliance (LGC) AI & Digital Transformation Office (DTO). Reporting to and taking direction from the Senior Program Manager for LGC AI & Digital Transformation, the post-holder will own the plan, schedule and day-to-day delivery of one or more concurrent projects or workstreams, getting solutions configured, tested, deployed and into use to time, cost and quality.This is a hands-on, true digital project management role. The post-holder will be a confident technology delivery operator ? fluent in Agile, waterfall and hybrid delivery, comfortable with sprints, releases, SIT/UAT and go-live, and disciplined in planning, RAID management and structured reporting. They will coordinate developers, configures, business analysts, testers and vendor / systems-integrator resources to hit milestones and quality gates, and keep delivery on track within the governance and PMO standards set by the Program Manager.The role is based in South Africa and delivered remotely in close collaboration with the client?s Middle East-based DTO. The post-holder will be expected to work Gulf time zone working hours, effectively as part of a distributed, international team, with excellent written communication and self-management. The ideal candidate is a certified, delivery-focused project manager with a track record of shipping digital and technology projects in large, complex enterprise environments. LGC / GRC domain knowledge and AI delivery exposure is welcome but not essential ? strong digital delivery skill is what matters most.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This global hotel chain is seeking a Senior Full Stack Software Engineer joining the Global Digital and Technology organization, working on new, innovative systems for Hotel Guests and colleagues.... More This individual will work closely with back-end services teams, front-end designers, and product management to create scalable applications on the web. As a Senior Full Stack Software Engineer, this individual takes a direct hand in the performance of the team while remaining directly involved with development efforts. The team also collaborates with the Operations team to build infrastructure and care for .com and associated properties in production, as Tier 3 support. They apply DevOps tools and culture to deliver software to production early and often, with highly automated and reliable procedures.POSITION RESPONSIBILITIES:? Design, Develop and Operate Full Stack Cloud Solutions and Services in an AWS Cloud Environment using a serverless-first and managed-service-first approach (React, TypeScript, AWS Lambda, NodeJS, Serverless Framework).? Write Clean, maintainable and efficient code following industry best practices and coding standards.? Develop UI interfaces with React (hooks, functional components, context) with strong command of component composition, state management patterns, and render lifecycle.? Define application infrastructure using an Infrastructure-as-Code (IaC) approach, primarily with Terraform.? Provide hands-on technical leadership throughout the development lifecycle, with a strong focus on delivering high-quality solutions.? Lead technical discussions to share knowledge and build consensus among engineers to develop the best possible solutions.? Maintain DevOps processes and deployment pipelines to support the implementation and release of applications and new features.? Support system migrations to the cloud by refactoring legacy systems and modernizing applications or integration services using cloud-native architectures and solutions.? Collaborate closely with product managers and UX designers to align engineering efforts with business goals and user needs.? Participate in product planning and roadmap discussions, contributing technical insights to influence product direction.? Take ownership of end-to-end feature development ? from ideation and prototyping to deployment and continuous improvement.? Leverage analytics and user feedback to iterate on features and improve the overall product experience.? Mentor engineering team members in technical decision-making, code reviews, and adherence to engineering practices and standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

IG is seeking a Salesforce Technical Analyst to help IT take ownership of a Salesforce environment that has historically been managed by the business. This role will serve as a critical bridge... More between business stakeholders and IT, providing visibility into how the platform is currently configured, utilized, and supported.Over time, Salesforce and several related solutions were built to address immediate business needs. The organization is now at a point where it needs to reverse engineer the environment to understand:?What has been built?Who is using it?How it is being used?Why it existsThe environment includes Salesforce Lightning, custom objects, Apex jobs, integrations, and additional business-managed solutions, including Microsoft Access databases and other internally developed tools. There are currently approximately 15?18 Salesforce administrators and power users supporting various aspects of the environment, but governance, documentation, and centralized ownership are limited.The successful candidate will assess the current-state environment, document findings, identify risks and opportunities, and work with leadership on future support of the overall platform. Key Responsibilities?Assess and document the current Salesforce ecosystem, including configurations, customizations, integrations, users, and business processes.?Inventory Salesforce components including Salesforce Lightning, custom objects, workflows, reports, dashboards, Apex classes, Apex jobs, triggers, and scheduled processes.?Analyze related business-managed applications, including Microsoft Access databases and third-party integrations such as Adobe DocuSign.?Meet with business stakeholders, administrators, and end users to understand how Salesforce is being used and the business processes it supports.?Identify gaps between current system usage, business needs, and platform best practices.?Evaluate platform security, access controls, governance processes, and overall system health.?Review current administration practices across approximately 15?18 administrators and power users.?Develop recommendations for platform governance, IT ownership, change management, and future-state architecture.?Partner with business and IT teams to establish standards for future enhancements, integrations, and support activities.?Create documentation and a roadmap that enables IT to gain visibility, control, and long-term ownership of the platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our leading entertainment client is expanding their data team and seeking a Data Engineer with deep expertise in GCP, Big Data, Python, SQL, DBT, and ERD architecture. This cross-functional team... More operates across three core areas: AI/ML, Data Engineering, and Data Analytics.? Collaborate with stakeholders across subscription, viewership, marketing, paid media, CRM, and more. ? Support data visualization initiatives and ensure data is accessible and actionable.? Work in a highly collaborative environment that values fast learners and team players. Spend approximately 80% of your time in hands-on development using Python and SQL.Team Dynamic:Data Analytics Engineering (Approx. 80% of time) - Primary Focus: Analyze and maintain data pipelines, conduct root-cause analysis to resolve data-related issues, and create data models leveraging DBT and Medallion architecture.Tools & Skills: ? Proficient in Python and SQL for pipeline development. ? Initially focused on learning and maintaining existing pipelines, with a gradual transition to building new ones. Mindset: Business-oriented with a strong analytical approach. AI/ML Initiatives (Approx. 5% of time) Objective: Support AI and machine learning efforts using modern platforms such as Vertex AI. Scope: Limited involvement, primarily assisting with existing initiatives and tools. Data Engineering (Approx. 15% of time) Responsibilities: Design and implement scalable data models, pipelines, and architecture.Technical Stack: Heavy use of Python and SQL to ensure robust and efficient data infrastructure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less