Job Search Results for remote
Dec 15, 2024
Cleveland, OH
|
Help Desk
|
Perm
|
$40k - $55k (estimate)
{"JobID":395050,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-81.6584545454545,"Longitude":41.4767272727273,"Distance":null},"State":"Ohio","Zip":"44110","ReferenceID":"MSP-752303","PostedDate":"\/Date(1734293778000)\/","Description":"Insight Global is seeking a motivated and energized Service Analyst to join a manufacturing company in the local Cleveland Area. As the Service Analys (SA), youw ill be responsible for onsite IT support in a technical capability to help resolve colleagues IT related issues via email, phone, remote access or in person. You will also be responsible for working with toolsets such as ServiceDesk+ and other IT management applications, ensuring information entered is accurate and of high quality. Additional responsibilities will also include assisting and supporting colleagues in the IT Services Team to deliver a highly effective, premium customer service.Additional responsibilities below: -Processing support ticket (Incidents and Service Requests) through their lifecycle-Resolving access related problems such as password, account lockouts etc -Assisting with, planning, and undertaking scheduled maintenance and upgrades governed by Change Control (Change Enablement) -Setting up accounts for Avon staff and approved contractors in accordance with documented security protocols, ensuring that they know how to log in-Administer Microsoft 365 access; create, edit and delete accounts including privilege users; investigate and troubleshoot faults reported.-Support the company end user device estate, including troubleshooting issues as well as managing security patching and updates as well as proactive maintenance in line with company processes.-Respond to, investigate, diagnose, and resolve local and remote colleagues\u0027 software issues raised on ServiceDesk+-Liaising, supervising and assisting visiting engineering and technical staff.-Progressing colleagues\u0027 Service Requests, according to the Avon Protection guidelines and protocols -Maintaining records for software licenses, consumables, and other supplies-Contributing to the development and the implementation of Service Management processes and other continuous Improvement activities alongside the management team-Manage Change Request and Transition related tasks though the lifecycle for the IT department and external suppliers according to guidance and protocols.-Entry, maintenance and administration of \u0027CMDB\u0027 type data (eg Hardware Asset related data) -Assist in the creation and production of service reports. -Provide support to IT Services leads and undertake activities as directed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Service Analyst - ITSM","City":"Cleveland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-ITIL V3 Service Management Foundation or demonstrable knowledge of using other IT Service Management frameworks -Broad business and technical awareness of Microsoft, Network Infrastructure, Security and application technologies, alongside end user devices-Sufficient level of IS/IT business awareness -Working knowledge of the Avon\u0027s chosen service management tool or other comparable Service desk toolsets -Knowledge of reporting methodologies and good communication skills-Experience with ticketing systems -- ServiceNow, Remedy or similar","Skills":"-Customer service background -- Geek Squad or similar would be very applicable -Experience in an IT service team role in an SLA governed environment-Experience of working in a Service Management team-Experience in Reduction of Incident / Problem volumes \u0026 Service Improvement and/or Continuous Improvement activities -Experience of providing support in a manufacturing environment","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55000.0000,"SalaryLow":40000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a motivated and energized Service Analyst to join a manufacturing company in the local Cleveland Area. As the Service Analys (SA), youw ill be responsible for onsite IT... support in a technical capability to help resolve colleagues IT related issues via email, phone, remote access or in person. You will also be responsible for working with toolsets such as ServiceDesk+ and other IT management applications, ensuring information entered is accurate and of high quality. Additional responsibilities will also include assisting and supporting colleagues in the IT Services Team to deliver a highly effective, premium customer service.Additional responsibilities below: -Processing support ticket (Incidents and Service Requests) through their lifecycle-Resolving access related problems such as password, account lockouts etc -Assisting with, planning, and undertaking scheduled maintenance and upgrades governed by Change Control (Change Enablement) -Setting up accounts for Avon staff and approved contractors in accordance with documented security protocols, ensuring that they know how to log in-Administer Microsoft 365 access; create, edit and delete accounts including privilege users; investigate and troubleshoot faults reported.-Support the company end user device estate, including troubleshooting issues as well as managing security patching and updates as well as proactive maintenance in line with company processes.-Respond to, investigate, diagnose, and resolve local and remote colleagues' software issues raised on ServiceDesk+-Liaising, supervising and assisting visiting engineering and technical staff.-Progressing colleagues' Service Requests, according to the Avon Protection guidelines and protocols -Maintaining records for software licenses, consumables, and other supplies-Contributing to the development and the implementation of Service Management processes and other continuous Improvement activities alongside the management team-Manage Change Request and Transition related tasks though the lifecycle for the IT department and external suppliers according to guidance and protocols.-Entry, maintenance and administration of 'CMDB' type data (eg Hardware Asset related data) -Assist in the creation and production of service reports. -Provide support to IT Services leads and undertake activities as directed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 06, 2024
Charlottesville, VA
|
Medical Coder
|
Perm
|
$55k - $87k (estimate)
{"JobID":379082,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-78.4696363636364,"Longitude":38.0392727272727,"Distance":null},"State":"Virginia","Zip":"22911","ReferenceID":"HCH-731082","PostedDate":"\/Date(1725610467000)\/","Description":"Insight global is seeking a remote Professional Coding Educator for a healthcare system in Virginia. The educator will provide consulting services to physicians, residents, allied health professionals and billing staff to support patient care documentation, coding and billing practices according to federal, state and local regulatory compliance standards. Creates and delivers presentations to clinical faculty and billing staff.Develops training programs and delivers training and education sessions for physicians, allied health professionals, residents, and coding and billing staff to support compliance with third party documentation and billing regulatory standards, including but not limited to classroom training, web-based training and one-on-one provider observation and training sessions.Participates on clinical department Billing Quality Councils as a member of the respective councils and acts as the primary resource providing technical and regulatory expertise to the Councils.Presents findings and recommendations from internal and external audits to clinical departments and recommends solutions for implementing appropriate changes.Conducts internal reviews and provides quality review of external billing quality audits. Works with providers and department billing staff to address and resolve documentation deficiencies.Develops and implements Clinical Documentation Improvement Programs in partnership with the clinical departments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Coding Educator/ Auditor","City":"Charlottesville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Requirements: -5 years of experience with coding and coding education-CCS-P or CPC Certification -Experience creating coding presentations for physicians -Experience with Auditing -Experience with academic medical center coding","Skills":"-Neurosurgery exp","Industry":"Medical Coder","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":87000.0000,"SalaryLow":55000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight global is seeking a remote Professional Coding Educator for a healthcare system in Virginia. The educator will provide consulting services to physicians, residents, allied health... professionals and billing staff to support patient care documentation, coding and billing practices according to federal, state and local regulatory compliance standards. Creates and delivers presentations to clinical faculty and billing staff.Develops training programs and delivers training and education sessions for physicians, allied health professionals, residents, and coding and billing staff to support compliance with third party documentation and billing regulatory standards, including but not limited to classroom training, web-based training and one-on-one provider observation and training sessions.Participates on clinical department Billing Quality Councils as a member of the respective councils and acts as the primary resource providing technical and regulatory expertise to the Councils.Presents findings and recommendations from internal and external audits to clinical departments and recommends solutions for implementing appropriate changes.Conducts internal reviews and provides quality review of external billing quality audits. Works with providers and department billing staff to address and resolve documentation deficiencies.Develops and implements Clinical Documentation Improvement Programs in partnership with the clinical departments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 05, 2024
Harrison, NY
|
Computer Engineering
|
Contract-to-perm
|
$26 - $32 (hourly estimate)
{"JobID":394061,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.6994545454545,"Longitude":41.0230909090909,"Distance":null},"State":"New York","Zip":"10528","ReferenceID":"HAR-750874","PostedDate":"\/Date(1733418945000)\/","Description":"A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset. $27-$31/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Application Customer Support Representative","City":"Harrison","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience in a Customer Service roleExperience or education-based knowledge within data processing applicationsExperience working with HR Systems or Payroll SystemsStrong knack for technology and ability to learn platforms quickly Strong communication skills and ability to provide customer service via phone as well as in personStrong technical understanding with the ability to work cohesively with programming and data warehousing teamsStrong Excel Skills","Skills":"Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.0000,"SalaryLow":25.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school... districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset. $27-$31/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 06, 2024
Houston, TX
|
Administrative Assistant
|
Perm
|
$28 - $30 (hourly estimate)
{"JobID":394132,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3538181818182,"Longitude":29.7619090909091,"Distance":null},"State":"Texas","Zip":"77042","ReferenceID":"HOU-751025","PostedDate":"\/Date(1733487233000)\/","Description":"Insight Global is seeking a Veeder Root Support Technician to join a growing retail convenience chain in Houston, TX. This is a direct hire role, paid on an hourly basis with travel around the Houston area. The technician supports 200 convenience stores and growing. Apply your skills to repair, troubleshoot and install automatic tank gauge systems on site and use state of the art tools to remotely connect to those ATGs for troubleshooting, monitoring, repairing and upgrading. Repair ATG systems and Fuel Components. In this role you will learn to use Titan for ATG connectivity and Ecotrak work order system and other remote monitoring software tools to maintain facility equipment and maximize uptime. Helping to interface Construction and Maintenance departments making sure fuel systems are installed and functioning properly for a smooth store opening. Assist opening new stores by installing/setting up tank gauges and all sensors. Supporting special projects assigned to the Maintenance Department.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Veeder Root Support Technician","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Knowledge on electrical, electronic communication, Automatic Tank Gauges, Fuel Dispensers, Submersible Motors and underground systemsAbility to work with store personnel over the phone and in person to help troubleshoot and remedy inoperable systems","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Veeder Root Support Technician to join a growing retail convenience chain in Houston, TX. This is a direct hire role, paid on an hourly basis with travel around the... Houston area. The technician supports 200 convenience stores and growing. Apply your skills to repair, troubleshoot and install automatic tank gauge systems on site and use state of the art tools to remotely connect to those ATGs for troubleshooting, monitoring, repairing and upgrading. Repair ATG systems and Fuel Components. In this role you will learn to use Titan for ATG connectivity and Ecotrak work order system and other remote monitoring software tools to maintain facility equipment and maximize uptime. Helping to interface Construction and Maintenance departments making sure fuel systems are installed and functioning properly for a smooth store opening. Assist opening new stores by installing/setting up tank gauges and all sensors. Supporting special projects assigned to the Maintenance Department.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 06, 2024
Dallas, TX
|
IT (DNU)
|
Contract
|
$51 - $64 (hourly estimate)
{"JobID":394207,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7453636363636,"Longitude":32.7944545454545,"Distance":null},"State":"Texas","Zip":"75240","ReferenceID":"DAL-751150","PostedDate":"\/Date(1733501804000)\/","Description":"A client of Insight Global is looking for a Data Product Owner to join their global Digital transformation team in Dallas, TX. This candidate will be responsible for working cross-functionally with international teams to design data products and efficiently bring them to market. This person will deliver solutions to the business by collaborating and conducting research with necessary stakeholders to validate product ideas. This person will then define a set of requirements and hold the engineering team accountable to build and deliver accordingly. The Data Product Owner will develop roadmaps, write users stories and product requirements, and manage product backlog. The team runs in two week sprints. It is essential that this person is driven with exceptional communication and problem-solving skills. This is a hybrid position requiring 3 days onsite (T/W/TH) and 2 days remote (M/F) working the hours of 7:00 AM - 4:00 PM CST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Product Owner","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s Degree in Computer Science, Engineering, Business Administration, or related field5+ years of experience working in a Product Owner or Product Management role (ideally in an international environment)Proven ability to manage and prioritize product backlogPrevious experience managing data products and building frameworks in a large scale environmentExperience utilizing BI tools and analytics platforms (Power BI and Google Analytics are preferred)Experience in Agile environmentExcellent verbal and written communication skills","Skills":"Electrical distribution industry experienceExperience in an eCommerce or B2B environmentAgile or SAFe CertificationsAbility to speak German or French","Industry":"IT (DNU)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global is looking for a Data Product Owner to join their global Digital transformation team in Dallas, TX. This candidate will be responsible for working cross-functionally with... international teams to design data products and efficiently bring them to market. This person will deliver solutions to the business by collaborating and conducting research with necessary stakeholders to validate product ideas. This person will then define a set of requirements and hold the engineering team accountable to build and deliver accordingly. The Data Product Owner will develop roadmaps, write users stories and product requirements, and manage product backlog. The team runs in two week sprints. It is essential that this person is driven with exceptional communication and problem-solving skills. This is a hybrid position requiring 3 days onsite (T/W/TH) and 2 days remote (M/F) working the hours of 7:00 AM - 4:00 PM CST.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 22, 2024
Boulder, CO
|
Network Engineer
|
Perm
|
$120k - $170k (estimate)
{"JobID":387573,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-105.237090909091,"Longitude":40.0268181818182,"Distance":null},"State":"Colorado","Zip":"80301","ReferenceID":"DEN-742706","PostedDate":"\/Date(1729620961000)\/","Description":"An employer based in Boulder, CO is looking for a Cisco Network Engineer to join their growing Government Services organization. This person will be working closely with a talented team to assist in the design, configuration, testing, implementation and oversight of the computer networks (primarily Cisco) that support our customers mission critical systems. They will be responsible for developing network designs and perform comprehensive analysis by leveraging experience with medium to large WAN networks, and performing system engineering design, integration, and implementation in a development production and operational environment.This is a small, federal contracting company based in Boulder, CO. This person will be expected to be on site 4-5 days a week with the ability for some remote flexibility. This is a permanent, full time role and is posted at $120,000-$170,000/year based on experience level and technical aptitude.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret Network Engineer (Cisco)","City":"Boulder","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active DoD secret clearanceDynamic routing experienceMinimum 5 years of experience configuring, deploying and troubleshooting network LAN and WAN devicesExperience operating in RedHat (RHEL) based environment Experience with NextGen Firewall (NGWFs) to include Cisco Firepower (FTD), and Palo Alto. This includes understanding firewall policies Familiarity with High Assurance IP Encryptors (HAIPE?) and Crypto Modernization Compliant encryptors (e.g. TACLANE?-1G (KG-175F) \u0026 (KG-175X)","Skills":"Network Certifications (Network+, CCNA, CCNP, JNCP, etc) or equivalentExperience in building from the group up of Cisco Application Centric Infrastructure (Cisco ACI) and Cisco Application Policy Infrastructure Controller (APIC)","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer based in Boulder, CO is looking for a Cisco Network Engineer to join their growing Government Services organization. This person will be working closely with a talented team to assist in... the design, configuration, testing, implementation and oversight of the computer networks (primarily Cisco) that support our customers mission critical systems. They will be responsible for developing network designs and perform comprehensive analysis by leveraging experience with medium to large WAN networks, and performing system engineering design, integration, and implementation in a development production and operational environment.This is a small, federal contracting company based in Boulder, CO. This person will be expected to be on site 4-5 days a week with the ability for some remote flexibility. This is a permanent, full time role and is posted at $120,000-$170,000/year based on experience level and technical aptitude.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 04, 2024
Wichita, KS
|
Network Engineer
|
Perm
|
$120k - $135k (estimate)
{"JobID":389519,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.3299090909091,"Longitude":37.68,"Distance":null},"State":"Kansas","Zip":"67220","ReferenceID":"KCM-744997","PostedDate":"\/Date(1730715392000)\/","Description":"A client of Insight Global is looking for a Cloud Security Engineer to join one of our clients in the Wichita area. This person will be responsible for Cloud Security Operations and Cloud Financial operations on a day to day basis. This includes the engineering and building of different solutions and potentially designing different solutions for our customers as well as utilizing Web Application Firewall Services, Cloud Misconfiguration Monitoring and Response, AWS remote Access Services, as well as Rightsizing and Anomaly Detection Services. This is predominately an AWS environment and in order to be successful in this role, candidates will come with proven cloud engineering experience in a previous position. This is a fast paced environment, and will be local to Wichita, KS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr Cloud Engineer","City":"Wichita","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1-3 years of experience as a cloud engineer Strong AWS IAM ManagementTerraform - infrastructure as code managementPython - scripting, solutioning, to add capabilities to the cloud infrastructure and security servicesLambda Development for Cloud InfrastructureGithub or GitLab Actions - familiarity with CI/CD processes to help support IaC and deployment of standard solutions. AWS serverless stack, AWS Organizations/Control TowerCloud Security experience (detection and response, configuration monitoring, penetration testing, IaC scanning, vulnerability management)Knowledge of zero trust principlesExperience with AWS Account Factory, AWS Identiy Center, Cloud Disaster recovery and business continuity, Cloud Security posture Management Tools and Processes, and CIEMStrong communicator and independent thinker","Skills":"-AWS Solutions Architect Associate-Azure Experience","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global is looking for a Cloud Security Engineer to join one of our clients in the Wichita area. This person will be responsible for Cloud Security Operations and Cloud Financial... operations on a day to day basis. This includes the engineering and building of different solutions and potentially designing different solutions for our customers as well as utilizing Web Application Firewall Services, Cloud Misconfiguration Monitoring and Response, AWS remote Access Services, as well as Rightsizing and Anomaly Detection Services. This is predominately an AWS environment and in order to be successful in this role, candidates will come with proven cloud engineering experience in a previous position. This is a fast paced environment, and will be local to Wichita, KS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 15, 2024
Stamford, CT
|
Architect (Engineering)
|
Contract
|
$61 - $76 (hourly estimate)
{"JobID":391420,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.5202,"Longitude":41.0616454545455,"Distance":null},"State":"Connecticut","Zip":"06902","ReferenceID":"HAR-747435","PostedDate":"\/Date(1731662170000)\/","Description":"A large reinsurance client is looking for a Sr. Solution Architect to sit fully remote. This position will be joining the Enterprise Architecture team and will be reporting directly to the head of Enterprise Architecture. This technical Solution Architect will be the right-hand person to the lead of the team. This role will focus on coordinating and leading various projects, including creating migration documents and managing enterprise architecture pillars. They will write requirements, develop process flows, and escalate issues to their lead when necessary. They must fully understand infrastructure architecture as they will be collaborating with networking and cloud leads, managing security and project plans. They support three separate organizations within one IT Department, so handling technical and strategic aspects is essential. They will be assisting the IT organization in their transition from on-prem to Azure. This architect will also participate in the architecture review board while managing the budget for data center migration programs. This must be someone with excellent soft skills who can communicate with c-suite level leaders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Solution Architect","City":"Stamford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"~10+ years of experience as a Solutions ArchitectExperience as an Architectural LeadExpert knowledge of Microsoft Azure cloud services, architecture patterns, and best practicesProficiency in implementing robust security protocols and compliance measures within cloud architecturesStrong communication skill to articulate complex technical concepts to non technical stakeholdersExperience supporting large scale data center migrationsExperience with cloud deployment, technical and security architecture, data architecture, virtualization, software design, software development, IP networking, Linux, Agile development, Scrum, application lifecycle management, .NET, programming languages, technical solution architecture, SOA, Windows, AzureUnderstanding of various architecture typesBig Compute, Microservices, N-TierBachelors or Masters degree in Computer Science, Information Technology, etc.","Skills":"Reinsurance or insurance experienceArchitectural Board Experience","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":76.0000,"SalaryLow":60.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A large reinsurance client is looking for a Sr. Solution Architect to sit fully remote. This position will be joining the Enterprise Architecture team and will be reporting directly to the head of... Enterprise Architecture. This technical Solution Architect will be the right-hand person to the lead of the team. This role will focus on coordinating and leading various projects, including creating migration documents and managing enterprise architecture pillars. They will write requirements, develop process flows, and escalate issues to their lead when necessary. They must fully understand infrastructure architecture as they will be collaborating with networking and cloud leads, managing security and project plans. They support three separate organizations within one IT Department, so handling technical and strategic aspects is essential. They will be assisting the IT organization in their transition from on-prem to Azure. This architect will also participate in the architecture review board while managing the budget for data center migration programs. This must be someone with excellent soft skills who can communicate with c-suite level leaders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 05, 2024
Victor, NY
|
Mechanical Engineering
|
Perm
|
$65k - $75k (estimate)
{"JobID":394031,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-77.3894545454545,"Longitude":42.9841818181818,"Distance":null},"State":"New York","Zip":"14564","ReferenceID":"DGO-750885","PostedDate":"\/Date(1733411754000)\/","Description":"Day to Day:Insight Global is looking for an Electro/Mechnical Technician This person will be part of a small, growing business centered on designing and delivering high-tech industry solutions that is committed to provide the best customer satisfaction in our industry.Responsibilities: ? Field Escalation Phone Support/Software reporting system to our customers field engineers - able to apply logical trouble shooting, superior product knowledge and strong customer management skills to resolve the root cause of problems under potentially stressful situations for both existing and newly launched products. ? On-site support to our dealers and partners for installations and technical escalations not resolved through phone support. Providing both strong technical skills as well as high levels of professionalism as we also represent our dealers and partners finishing inline/offline solutions, mailing systems, and packaging equipment.? Product Demonstration to prospective clients either live at our Customer Support Center or through remote methods (recorded or live / streaming). Demonstrating superior product knowledge and communication \u0026 presentation skills to articulate product strengths, and more importantly properly set customer expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Electro-Mechanical Technician","City":"Victor","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:Strong Technical Background (mechanical systems, mechatronics, or electrical).Experience troubleshooting electrical and mechnical issues on equipment.Years of experience: 8 years is ideal.Product/equipment experience: printing, document finishing devices.Needs experience with break/fix, install, diagnostics.Remote IT support experience (phone and video conferences to diagnose issues). Valid Drivers license and Passport.","Skills":"Technical background in the digital printing or document finishing industry, mailing systems or packaging industry will be helpful.Any exposure to AI applications a plus.","Industry":"Mechanical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75000.0000,"SalaryLow":65000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Day to Day:Insight Global is looking for an Electro/Mechnical Technician This person will be part of a small, growing business centered on designing and delivering high-tech industry solutions that... is committed to provide the best customer satisfaction in our industry.Responsibilities: ? Field Escalation Phone Support/Software reporting system to our customers field engineers - able to apply logical trouble shooting, superior product knowledge and strong customer management skills to resolve the root cause of problems under potentially stressful situations for both existing and newly launched products. ? On-site support to our dealers and partners for installations and technical escalations not resolved through phone support. Providing both strong technical skills as well as high levels of professionalism as we also represent our dealers and partners finishing inline/offline solutions, mailing systems, and packaging equipment.? Product Demonstration to prospective clients either live at our Customer Support Center or through remote methods (recorded or live / streaming). Demonstrating superior product knowledge and communication & presentation skills to articulate product strengths, and more importantly properly set customer expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 09, 2023
North Las Vegas, NV
|
Desktop Support
|
Contract-to-perm
|
$31 - $39 (hourly estimate)
{"JobID":322071,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-115.109545454545,"Longitude":36.2202727272727,"Distance":null},"State":"Nevada","Zip":"89030","ReferenceID":"CLV-663613","PostedDate":"\/Date(1699524974000)\/","Description":"*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Tech","City":"North Las Vegas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Bachelors degree or equivalent experienceoAssociates in IT or related field *1-2 years experience in IT Service Desk SupportoExperience around IT troubleshootingBoth hardware and software *High level of customer service/communication skills","Skills":"*Experience in the following:oMicrosoft Active DirectoryoMicrosoft 10+ operating systemsoServiceNow ticketing system/technology tracking *General understanding of LAN/WAN troubleshooting *Proactive performance monitoring with system management and monitoring systems (Splunk, PRTG, SNMP/NetFlow, SCCM, OpsManager, etc..)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
*Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. *Provide support at the desktop, troubleshooting, installing hardware and mobile... devices both in person and to our remote users *Assist with IT desktop deployments and image improvements *Support our Manufacturing IT related hardware, including printers and scanners *Work closely with Windows 10+ operating system devices in diagnosing issues *Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. *Provide resolution of issues typically received in our IT ticketing system, including triaging issues, and if needed, escalating to other technical resources to solve *Publish knowledge base articles for users to provide self-service support, as well as for training and reference by other IT members *Ability to work with IT vendors as needed, to solve problemsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .