Job Description
The Senior Software Developer is a hands-on technical contributor responsible for supporting, maintaining, troubleshooting, and enhancing enterprise Warehouse Management System (WMS) applications and integrations. This role is heavily focused on production support, operational stability, and continuous improvement of business-critical warehouse systems.
Approximately 90% of the role will involve production support, issue resolution, performance optimization, and operational support activities, with the remaining focus on small-to-medium enhancements and system improvements. The ideal candidate combines strong Java development skills with proven experience supporting enterprise applications in a production environment and is comfortable participating in on-call support, incident management, and cross-functional troubleshooting efforts.
This individual will work closely with business stakeholders, architects, infrastructure teams, network teams, vendors, and support teams to ensure the reliability and ongoing enhancement of WMS solutions.
Key Responsibilities
Provide day-to-day production support for business-critical WMS applications and integrations.
Troubleshoot and resolve application, integration, database, and performance issues in production environments.
Participate in P1/P2 incident response, root cause analysis, and post-incident remediation activities.
Coordinate with infrastructure, network, database, and application support teams to resolve complex operational issues.
Diagnose slow-running queries, system bottlenecks, and application performance issues.
Develop and implement permanent solutions to recurring production problems.
Design, develop, test, and deploy application enhancements and system improvements.
Support the full lifecycle of enhancements, including requirements analysis, development, testing, deployment, and hypercare support.
Develop and maintain integrations between WMS, ERP, automation systems, and external partners using APIs, messaging platforms, and EDI.
Partner with business teams to evaluate enhancement requests and translate requirements into technical solutions.
Support release deployments and post-production validation activities.
Create and maintain technical documentation, support runbooks, and operational procedures.
Participate in after-hours support and on-call activities as required for critical business issues.
Collaborate with architects and senior technical leaders on long-term application improvements and modernization initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
10+ years of hands-on software development experience in enterprise environments
Strong hands-on Java development experience
Experience supporting, implementing, or developing Warehouse Management Systems (WMS) such as:
Blue Yonder (JDA)
Manhattan
Körber
HighJump
Similar WMS platforms
Proven experience supporting production applications in a mission-critical environment
Experience troubleshooting production issues, performing root cause analysis, and resolving complex application problems
Ability and willingness to participate in operational support activities, including critical production incidents and after-hours support when required
Strong communication and collaboration skills with the ability to work across application, infrastructure, database, network, and business teams
Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
Nice to Have Skills & Experience
Spring Framework / Spring MVC
SQL Server
SQL performance tuning and query optimization
REST APIs and Web Services
Git / GitHub
IBM WebSphere
IBM MQ
Drools
Azure Kubernetes Service (AKS)
Experience with EDI and enterprise application integrations
Experience working in Agile environments
Experience supporting distribution, logistics, or supply chain organizations
Experience with cloud-native architectures and CI/CD practices
Experience leading technical enhancements and modernization initiatives
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.