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As a 3D Print Customer Engineer, you will provide onsite technical support to customers, resolving issues and executing action plans to enhance product performance and customer satisfaction. You?ll... More be responsible for maintaining detailed service activity reports and organizing case information using defined support processes and tracking tools. Your role will involve traveling to customer sites to address technical escalations, participating in technical meetings to review service incidents, and proposing actionable solutions. A strong customer focus is essential during troubleshooting, and you?ll be expected to deliver timely responses in line with SLA agreements. You will also provide valuable Voice of Customer (VOC) feedback to the Product Manager and attend training sessions on new products and upgrades. This position involves working with S100 printers, as well as plastic and metal Multi Jet Fusion (MJF) machines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As Senior Vehicle Integration Technician will be responsible for the installation, integration, testing, and troubleshooting of complex electronic systems in various vehicles and test racks. This... More position requires a deep understanding of electronics, a proven track record of success in vehicle integration, and the ability to work independently and as part of a team. -Install and integrate vehicle electronic systems including HIL test systems, prototype vehicle systems, telematics, ADAS, infotainment, EV charging systems, high-voltage batteries, and aftermarket accessories- Ensure all wiring, connections, and configurations meet manufacturer specifications and industry standards- Perform system testing and validation to ensure functionality, performance, and safety- Use diagnostic tools to troubleshoot issues, identify root causes, and implement repairs or modifications- Document testing procedures, results, and system changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Role OverviewThe Project Engineer supports the planning, design, rehabilitation, and construction of public utility infrastructure projects with the City of West Palm Beach. This role is responsible... More for delivering engineering services for water distribution systems, sanitary sewer collection systems, stormwater infrastructure, lift stations, water resources facilities, water and wastewater treatment plants, and related roadway improvements. The position combines engineering design, project coordination, contract administration, and public engagement to ensure projects are completed in compliance with City standards and applicable regulations.Key Responsibilities: Engineering Design & Project Delivery? Assist in the design and rehabilitation of utility infrastructure projects, including: ? Water distribution systems? Sanitary sewer collection systems? Stormwater systems? Lift stations? Water resources projects? Water and wastewater treatment facilities? Incidental roadway improvements? Prepare construction drawings, plans, specifications, and technical documentation.? Perform engineering calculations, analyses, research, and feasibility studies.? Conduct utility project cost estimates and cost analysis.? Assist with field investigations, data collection, and condition assessments.? Develop engineering exhibits, maps, charts, graphs, and presentation materials.Project Coordination & Stakeholder Management? Coordinate with City departments, outside agencies, consultants, and contractors to resolve design issues and ensure compliance with City requirements.? Respond to public inquiries related to utility and engineering projects.? Present project information to community groups, neighborhood associations, and stakeholders as needed.? Support project planning, design reviews, and construction activities.Contract Administration & Project Oversight? Develop, manage, and monitor engineering contracts with consultants and contractors.? Review engineering plans and drawings submitted for City and private development projects.? Review technical specifications, contract documents, bid schedules, and cost estimates.? Evaluate and approve consultant and contractor payment requests.? Perform additional engineering and project-related duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

5+ years of commercial HVAC experience, closer to 10+ preferredD2 CT HVAC license / S-1 licenseWe are a company committed to creating diverse and inclusive environments where people can bring their... More full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our customers is seeking a Network Engineer to sit onsite in Raleigh/Knighdale to support networking and infrastructure initiatives across multiple factory locations. This individual will act... More as the liaison between the business, internal IT teams, and managed service providers while helping support the continued growth and expansion of the organization's manufacturing footprint. Daily responsibilities include coordinating WAN requests such as circuit orders, upgrades, and service changes; supporting local and special-purpose networks throughout manufacturing environments; working with vendors and service providers to ensure infrastructure delivery; reviewing site layouts to determine optimal network and wireless access point placement; and helping modernize and optimize legacy networking environments. The engineer will also review infrastructure designs, identify risks and non-standard implementations, support major incident escalations, and partner closely with manufacturing and cybersecurity teams to ensure infrastructure remains secure, scalable, and reliable.This is not a pure network administration role or a pure vendor management position. The ideal candidate will have a strong networking engineering foundation and be comfortable remaining hands-on while also participating in infrastructure planning, architecture reviews, governance discussions, and vendor coordination efforts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Level 1 Help Desk Technician for a top research industry client. This candidate will serve as the first line of technical support, assisting internal users with everyday... More IT issues including hardware, software, and access-related troubleshooting. The ideal candidate is customer-focused, detail-oriented, and eager to grow within an IT support environment.This role operates on a 1:00 PM ? 10:00 PM shift with a rotating weekend schedule once every five weeks, and follows a hybrid model in Chicago (6 days/month onsite). This is a strong opportunity for an entry-level IT professional to gain hands-on experience in an enterprise setting and grow into more advanced support roles over time.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Analyst II (BA) is responsible for capturing data for the IT department as required and breaking it down into easy to understand language. The BA translates technical and business... More requirements into a common language that can be shared across departments and teams. This information will then be used by various departments within and without IT to make business and IT decisions.The Business Analyst II is responsible for interface with customers and stakeholders for work intake and technical workload estimation as the digital front door for Data Analytics team. This role also works with IT leaders to coordinate program delivery via Agile methodology.Day to Day: ? Work with technical team members, IT leaders, and business stakeholders to collect and rationalize business requirements, estimate workload effort and timeline, and communicate progress status to stakeholders.? Organize and follow through progress with technical engineers via Agile methodology in each scrum planning and execution.? Build documentation and collaborate with team members to ensure comprehensive and updated documentation for system information, process flow, standards and best practice for data products.? Work with IT senior leaders to prioritize business demands based on technical team burn rate and workload.? Be the focal point for customer communications for break/fix support, new request intake discovery, and inter-team collaborations.? Capture and track Data Analytics team performance KPIs such as customer delightfulness survey results? Manage team DevOps boards for task assignments and tracking.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a product marketing manager (PMM) who sits between product, sales, and customers. They own how a product is positioned, priced, and brought to market ? the ?why buy this? story,... More not the ?how it?s built? engineering.Core responsibilities: ? Market research ? sizing demand, understanding competitors, segmenting customers ? Positioning & messaging ? what makes the product worth buying, in plain language ? Pricing strategy ? working with finance/product to land on the right model ? Go-to-market planning ? launch timing, channels, sales enablement ? Sales & customer support enablement ? training reps, building collateral ? Post-launch tracking ? adoption, feedback, iterationFor a utility launching a surge protection product, a PMM would typically: 1. Research the opportunity ? survey customers on pain points (appliance damage, past claims), study competitors (home warranty companies, insurers, other utilities already offering this) 2. Define the offer ? work with product/legal on whether it?s whole-home surge protection, a device add-on, or a service plan; help decide pricing tiers 3. Craft positioning ? translate ?protects your home from voltage spikes? into messaging that resonates (e.g., peace of mind, avoiding costly appliance replacement) 4. Build the launch plan ? decide whether it rolls out via bill inserts, call center scripts, the utility?s app, or door-to-door ? and set launch KPIs (signup rate, revenue targets) 5. Enable customer-facing teams ? train call center and billing staff on how to explain and sell it, create FAQs for common objections (?Is this the same as my insurance??) 6. Measure and iterate ? track uptake, churn, and complaints post-launch, then refine pricing or messagingSince utilities have a captive, trusted customer base but often low marketing sophistication, the PMM?s biggest value-add is usually translating a fairly technical/insurance-like product into something a bill-paying customer immediately understands and trusts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Analyst ? Business Systems is a highly functional, data-driven role, not a traditional systems or cybersecurity position. This role requires deep understanding of business data, what the... More data means, and how it is used to drive pricing, cost, and operational decisions. Success in this role comes from learning the business over time?it typically takes a year or more to fully understand how the organization operates and how data supports decision-making. Candidates with experience in cost, pricing, or price optimization will be especially successful.Key ResponsibilitiesDevelop, deploy, and support business applications that automate manual processes and reporting for assigned business unitsWork closely with business stakeholders to understand functional workflows, data meaning, and business contextAnalyze business processes to identify gaps, inefficiencies, and automation opportunitiesDesign and implement functional solutions that improve data accuracy, visibility, and usabilityDevelop, debug, release, and support enterprise systems.Validate, query, and troubleshoot data to ensure it is accurate, timely, and meaningfulMaintain and support SQL Server databases, jobs, and related processesProvide ad-hoc and recurring reporting to enable better business decisionsPartner cross-functionally to translate business needs into scalable, maintainable solutionINTERNAL NOTES! Understanding what the data represents, not just how it movesFunctional business knowledge over pure technical depthData validation, querying, and analysisAutomation of reporting and manual business processesPricing, cost, and operational metrics (where applicable)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Desktop Support Technician to join their team. Daily responsibilities will include "white glove" onsite hardware and software support for the large... More facility. This role is customer facing and will require excellent customer service experience and skills. Trouble shooting support may include Windows desktops, mobile devices, managing assets, managing Citrix and Windows virtual desktops, audio/visual systems, and project based work among other responsibilities. The ideal candidate would have 5 years of experience in an IT technical support role (2-3 if it was in a large enterprise environment). Active A+ Certification, Network+, and/or CCNA Certification required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less