Job Search Results for healthcare operations

Provider Scheduler

Day-to-Day Responsibilities:? Oversee scheduling operations for a national team of ~50 providers, ensuring full coverage for telehealth visits? Build and release monthly schedules 30?60 days in... More advance, adjusting for demand, volume, and staffing gaps? Manage real-time schedule optimization, including overflow coverage, call-offs, and shift adjustments? Own payroll oversight, including timecard approvals, discrepancy resolution, and coordination with payroll teams? Analyze staffing and utilization data to improve efficiency, coverage, and cost management? Lead regular team meetings, check-ins, and performance conversations with direct reports? Partner with internal stakeholders (operations, HR, finance) to ensure smooth workforce operations? Develop and implement standardized processes around scheduling, payroll, and workforce planning? Maintain clear and consistent communication with team members regarding schedules, expectations, and updates? Support hiring, onboarding, and ongoing development of team membersOverview:The Provider Scheduler is responsible for overseeing the day-to-day workforce operations of a national telehealth provider team within a high-growth wellness organization. This role focuses on managing scheduling, payroll, and operational workflows to ensure seamless delivery of virtual services across multiple states.This individual will act as both a strategic leader and hands-on operator, driving efficiency across scheduling processes, ensuring accurate and timely payroll operations, and supporting a high-performing, distributed workforce. The Lead Practice Manager partners closely with cross-functional teams to optimize staffing models, improve utilization, and maintain operational excellence in a fast-paced environment.This is a non-clinical leadership role focused entirely on operational execution, team leadership, and process optimization within a telehealth setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Senior Developer - Razor/ASP.NET

We are seeking a Senior .NET Developer to support and enhance a critical healthcare application hosted within on-premises environment. This individual will play a key role in modernizing existing... More systems, supporting large-scale underwriting operations, and delivering scalable solutions leveraging Microsoft technologies.The ideal candidate is a hands-on developer with strong experience in the Microsoft technology stack, a proactive mindset, and the ability to work independently while partnering closely with both business and technical stakeholders.Key Responsibilities?Analyze existing applications and implement enhancements, upgrades, and performance improvements.?Design, develop, test, and maintain enterprise applications using Microsoft technologies.?Collaborate with business stakeholders to gather requirements and translate them into effective technical solutions.?Proactively identify system improvements and recommend innovative solutions that drive business value.?Support and enhance applications that enable large-scale underwriting and healthcare insurance operations.?Troubleshoot production issues and provide timely resolution in a complex on-premises environment.?Participate in application modernization efforts while ensuring stability and performance of existing systems.?Role requires close collaboration with offshore development teams, including facilitating technical discussions, leading team calls, coordinating delivery activities, providing architectural guidance, and ensuring development efforts align with business objective?Work independently in a fast-paced environment with minimal supervision.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Project Manager (Remote)

We are seeking a highly collaborative and results-driven Project Manager ? Business Operations to lead strategic initiatives across health plan operations, clinical programs, regulatory initiatives,... More and business transformation efforts. This role is focused on the business side of project delivery rather than technical implementation and will serve as the bridge between operational stakeholders, clinical teams, compliance, vendor partners, and executive leadership.The Project Manager will be responsible for planning, coordinating, and executing cross-functional initiatives that improve business performance, member experience, operational efficiency, regulatory compliance, and organizational effectiveness. The ideal candidate combines strong project management fundamentals with healthcare payer experience and exceptional stakeholder management skills. This client supports commercial, Medicare Advantage, and employer-sponsored health plans, requiring close partnership across multiple business functionsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic Refuel Project Manager

Optum is seeking an experienced Epic Refuel Project Manager to lead and support enterprise healthcare technology initiatives focused on Epic Cadence, Epic Patient Access, Epic Grand Central and Epic... More MyChart. This individual will partner with operational leaders, Epic application teams, and external vendors to drive project execution, support system enhancements, and improve patient access and scheduling workflows across health system clients.The ideal candidate combines strong healthcare IT project management experience with a deep understanding of Epic patient access, scheduling, registration, and inpatient flow workflows. This role will oversee a small portfolio of 1-2 concurrent projects while ensuring timelines, dependencies, and stakeholder expectations are effectively managed.Lead planning and execution of Epic-focused initiatives involving Cadence, Patient Access, and Grand CentralPartner with operational leaders, Epic analysts, IT teams, and vendors to deliver project objectivesDevelop and maintain project plans, milestones, risks, and status reportingTrack project progress and proactively escalate issues, roadblocks, and resource constraintsCoordinate cross-functional teams including Epic application teams, technical resources, integrations, and operational stakeholdersFacilitate project meetings, governance reviews, and executive status updatesManage dependencies across scheduling, registration, patient flow, and hospital operations workstreamsSupport implementation of Epic enhancements, upgrades, optimizations, and workflow improvementsEnsure projects align with business goals, operational priorities, and organizational standardsDrive stakeholder communication, issue resolution, and adoption planning throughout project lifecyclesSupport resource planning, budgeting discussions, and project forecasting activitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Benefit Investigation Analyst

Day-to-Day: ? Conduct patient benefits investigations and eligibility verifications with national insurance payers and TPAs? Verify coverage, deductibles, co-insurance, and patient financial... More responsibility? Serve as the primary liaison between insurance payers and the sales organization? Accurately document benefit findings and communicate details to sales representatives? Support the patient onboarding process through timely and accurate insurance verification? Respond to benefit-related questions and escalations from sales and internal stakeholders? Maintain patient records and documentation within Salesforce and internal systems? Stay current on payer policies, coverage guidelines, and reimbursement requirements? Ensure compliance with HIPAA and healthcare regulatory standards? Partner with internal operations and authorization teams to support patient access to therapyJob Description:Insight Global is seeking a Benefit Investigation Analyst for a leading medical device client. This individual will act as the bridge between national insurance payers and the sales organization, conducting detailed patient benefits investigations and eligibility verifications. The ideal candidate will have experience navigating healthcare benefits, working with TPAs and national payers, and effectively communicating coverage details to internal stakeholders. This person will play a critical role in helping patients gain access to innovative medical technology by providing accurate benefit information that enables the sales team to educate patients on coverage and financial responsibility. This is a fully remote opportunity with strong long-term growth potential.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Pharmacy Informatics Analyst (Ambulatory Pharmacy)

Insight Global is seeking a Pharmacy Informatics Analyst with strong ambulatory pharmacy experience to support ongoing pharmacy technology and workflow initiatives across a large healthcare system.... More This individual will work closely with pharmacy leadership, operational stakeholders, informatics teams, and IT partners to improve pharmacy workflows, support Epic-related projects, and drive operational efficiency.The analyst will support ambulatory pharmacy initiatives across the health system, helping evaluate current-state processes, identify optimization opportunities, and implement workflow improvements. Responsibilities include partnering with pharmacy leaders and operational teams, coordinating with technical teams on Epic-related initiatives, supporting workflow design efforts, and assisting with operational readiness and change management activities for new processes and system enhancements.This person will also help navigate governance structures and approval pathways, ensuring projects move efficiently through the appropriate decision-making channels while aligning with organizational goals. The ideal candidate will bring a combination of ambulatory pharmacy experience, Epic Willow knowledge, pharmacy operations expertise, and informatics exposure, along with the ability to work effectively within a complex, multi-stakeholder healthcare environment. Strong communication, relationship-building, and project coordination skills will be essential for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Salesforce Health Cloud Business Analyst

As a Salesforce Technical Business Analyst, you will work closely with business and technology stakeholders to gather, analyze, and document requirements that support Salesforce Health Cloud... More initiatives. You will facilitate requirements workshops, evaluate current-state processes, and translate business needs into epics, user stories, acceptance criteria, process flows, and data mapping specifications. On a daily basis, you will partner with Product Owners, Architects, Developers, and QA teams to define integration requirements, validate solution designs, and ensure alignment between business objectives and technical delivery. You will also support SIT and UAT activities, manage defect triage and requirements traceability, and help drive release readiness efforts. Success in this role requires a strong understanding of Salesforce Health Cloud, healthcare payer operations, integrations, and data flows, along with the ability to bridge communication between business users and technical teams to deliver scalable, high-quality solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

HCM Support Analyst (UKG Pro)

This role provides the opportunity to support clients in running and optimizing HR and Payroll operations at scale, enabling accurate employee lifecycle management, timely and compliant payroll... More processing, and strong operational controls.The analyst will support UKG Pro (Release 9) across both HCM (Core HR, Benefits, Compensation, Employee Lifecycle) and Payroll (payroll processing, tax configuration, earnings/deductions, reconciliations) modules for a healthcare system client. This is a Managed Services engagement focused on steady-state operations, SLA-driven support, system stability, and continuous improvement?not implementation or consulting.Work will be performed following US business hours/shifts as required, collaborating with onshore and client teams across HR, Payroll, Finance, and IT. The analyst will also contribute to transition and knowledge transfer activities from the incumbent vendor, ensuring a smooth handover and operational readiness.Responsibilities:?UKG Pro HCM Support?Provide L2/L3 support for UKG Pro (R9) HCM modules including Core HR, Benefits Administration, Compensation, and Employee Lifecycle events (hires, terminations, transfers, job changes, leaves)?Perform system configuration and maintenance (organization structures, job/position setup, benefit plan rules, eligibility configurations, compensation structures, security/role assignments)?Support benefits enrollment cycles (open enrollment, life events, new hire enrollment), ensuring accuracy of eligibility, deductions, and carrier feed outputs?Execute and validate employee data changes, mass updates, and data corrections with appropriate controls and audit trails?UKG Pro Payroll Support:?Support end-to-end payroll processing cycles (regular, off-cycle, supplemental) including pre-payroll validation, earnings/deduction review, gross-to-net analysis, and post-payroll reconciliations?Troubleshoot and resolve payroll processing errors such as tax withholding discrepancies, deduction mismatches, retro-pay calculations, direct deposit issues, and garnishment processing?Assist with payroll tax configuration, W-2 support, quarter-end/year-end activities, and statutory compliance requirements (federal, state, local)?Validate payroll outputs and reconcile against HRIS source data to ensure accuracy before downstream posting?Integration & Cross-Functional Support:?Monitor and troubleshoot integration touchpoints between UKG Pro and downstream systems (e.g., ERP/Finance such as Infor CSF), including GL payroll posting files, benefits carrier feeds, and third-party vendor interfaces?Collaborate with HR, Payroll, Finance, and IT teams to resolve cross-functional data and process issues?Operations, Compliance & Governance:?Manage and resolve incidents, service requests, and minor enhancements within defined SLAs using ticketing tools (e.g., ServiceNow/JSM)?Ensure data accuracy, audit readiness, and compliance with client controls, including sensitive data handling (PII/PHI) aligned to healthcare regulatory requirements?Support compliance with labor policies, union rules (if applicable), and organizational HR/payroll policies specific to a 24x7 healthcare staffing environment?Maintain operational documentation such as runbooks, SOPs, configuration guides, and known-issue logs?Transition & Continuous Improvement:?Participate in transition and knowledge transfer from incumbent vendor, including process walkthroughs, documentation uplift, shadow support, and stabilization/hypercare activities?Identify and propose opportunities for automation, standardization, and operational efficiency improvements to reduce recurring issues and manual effort?Support reporting, data validation, and operational analytics to track service health and improvement outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Epic HB/PB Manger

Our healthcare system is currently seeking an experienced Epic HB/PB Manager to lead and support Hospital Billing (HB) and Professional Billing (PB) operations. The ideal candidate will have strong... More knowledge of Epic Revenue Cycle workflows, including claims processing, remittance management, reimbursement, billing work queues, and revenue cycle optimization. This role will oversee day-to-day HB/PB operations, support system enhancements, and collaborate with operational and technical teams to improve billing performance and financial outcomes. Experience managing Epic HB/PB teams in a healthcare environment is required. Epic HB and/or PB certification and prior leadership experience are preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Junior Fullstack Engineer (React, Python, SQL)

Insight Global is seeking a Fullstack Engineer to join a large healthcare organization. This role will sit within the Analytics & Behavioral Change organization, supporting their PBM and Specialty... More Pharma business. The engineer will join a strategic initiative focused on Agent IQ, an enterprise GenAI platform designed to automate and augment key healthcare workflows through intelligent, agent-based experiences. Agent IQ supports use cases across pharmacy appeals, network operations, fraud detection, operational decision support, and other critical business functions.The fullstack engineer will play a key role in deveoping the UI of the conversational chat features in AgentIQ. Proficiency in React is required for front end development and proficiency in Python, SQL, and FastAPI is required for back-end development. The application is hosted on GCP - any cloud experience is sufficient though GCP is preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less