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Day-to-Day:Insight Global is looking for an IT Manager to support a manufacturing organization with complex operational and technology needs. This role leads a multi-disciplinary IT team responsible... More for supporting core infrastructure, applications, and manufacturing systems. The IT Manager partners with business and technical stakeholders to ensure IT services are reliable, scalable, and aligned with operational objectives.Day-to-day activities focus on people leadership, operational oversight, and execution of IT initiatives, including improving system stability, strengthening governance and controls, and supporting ongoing technology evolution. The role requires balancing strategic priorities with hands-on leadership while operating in a fast-paced manufacturing environment.Job Duties and Responsibilities:? IT Leadership & Team Management: Lead, develop, and manage a team of ~15 IT professionals; set performance expectations and make tough personnel decisions as needed.? Infrastructure & IT/OT Architecture: Own and standardize IT/OT architecture including servers, switches, WiFi, and DRaaS with a focus on robustness and reliability.? Manufacturing Systems Oversight: Oversee a highly complex MES environment (primarily Solidat with some internally developed components).? ERP Leadership: Support ERP operations and play a key role in preparation and execution of the upcoming QAD ERP migration.? Audit & Compliance Ownership: Own IT audit readiness and execution for SOX, IT general controls, and TISAX with an ?always audit-ready? mindset.? Project Execution: Lead multiple concurrent IT initiatives with a strong focus on follow-through, delivery, and accountability.? Stakeholder Engagement: Act as a trusted IT leader for senior management, group leads, and shop-floor personnel.? Emerging Technology Support: Provide leadership alignment for UNS / MQTT cloud data ingestion initiatives and enterprise data integration efforts.Compensation: $130k to $180k per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT PM for one of their largest entertainment clients. This person will lead and direct technology solutions through all phases of the project. The right candidate must be... More able to manage all efforts required to remain within the bounds of schedule and budget with the ultimate objective of proactively maintaining a high level of user satisfaction throughout the project. They should demonstrate experience in managing projects of various sizes, complexity and types (e.g., application development, outsources services), be able to execute Software Development Methodology and techniques as developed and governed by the internal PMO, proactively foster an environment of collaboration among teams and provide day-to-day direction for team resources. This includes all aspects of systems implementation from requirements gathering, analysis and design, configuration and test, through deployment and support of various system applications including developing detailed work plans, assigning responsibilities, organizing inter- and intra-departmental activities, conducting project meetings, providing project tracking details and project analysis.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly professional, service-oriented IT Support Analyst to provide white-glove desktop and executive support for a small, growing organization in the professional services space.... More This role will be a key partner to the business, supporting senior leaders and end users with a high degree of polish, discretion, and responsiveness.This role blends hands-on support, identity and device administration, and project-based work. We?re looking for someone who enjoys rolling up their sleeves, takes pride in delivering exceptional service, and can confidently engage with executives in a business environment.This has some elements of a startup culture - we value professionalism in communication, presentation, and execution.Key ResponsibilitiesExecutive & White Glove Support?Provide high-touch, white-glove desktop support to executives and senior business leaders?Serve as a trusted IT partner to non-technical users, translating technical concepts into clear, business-friendly language?Deliver onsite support with professionalism appropriate for a financial or professional services environmentEnd User & Desktop Support?Set up, configure, and support MacBooks, iPhones, and peripherals for new and existing users?Troubleshoot hardware, OS, and application issues across Mac and mobile devices?Perform day-to-day IT ?grunt work? as needed, including onboarding, offboarding, and device refreshesIdentity, Access & SaaS Administration?Administer Okta (user provisioning, password resets, MFA, basic troubleshooting)?Support Google Workspace administration (user accounts, access, basic configuration)?Administer Slack (users, permissions, basic workspace management)?Manage device policies using Kandji (or Jamf) for macOS and iOS?Help users access and log into tools such as Jira and other internal platformsProjects & Continuous Improvement?Support upcoming IT and security-related projects as the organization grows?Partner with IT and Security leadership to improve processes, documentation, and end-user experience?Assist with identity and access management initiatives and general IT infrastructure improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Systems Engineer for a pharmaceutical client in the Raleigh area. The IT Systems Engineer will be responsible for: ? Install, configure, troubleshoot, and support IT... More network devices (switches, routers, firewalls, WAPs)? Provide Tier 1?2 network and server support, including occasional after-hours support? Support Windows virtual server environments? Provide Tier 1 SAP ERP support, including monitoring, analysis, and issue resolution? Act as liaison between site users and corporate IT/HQ support teams? Support IT infrastructure build-outs (server rooms, patch rooms, hardware/software installs)? Maintain network and infrastructure documentation per corporate and regulatory requirements? Support backup and restore processes for manufacturing systems? Work with vendors for troubleshooting, installations, and reliability improvements? Ensure compliance with FDA, cGMP, and quality standards? Follow all safety, environmental, and PPE requirements? Complete assigned SOPs and maintain training readinessCollaborate closely with project management and delivery teams to meet milestonesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking IT Technicians to support a large client. In this role, technicians will provide level 1 help desk support by responding to and resolving tickets through Zendesk, escalating... More issues as needed, and ensuring clear, accurate communication throughout the ticket lifecycle. Daily responsibilities include troubleshooting and repairing devices such as workstations, laptops, printers, phones, and handheld devices, as well as resolving networking issues related to Wi-Fi and wired connectivity. Technicians will also manage user access by creating and maintaining user IDs, email accounts, and building access credentials, while supporting device management tasks such as new equipment setup, workstation configuration, inventory tracking, and check-in/check-out processes. Additional responsibilities include assisting with application support tasks like reopening purchase orders, deleting item profiles, generating return labels and commercial invoices, and resolving order or shipping issues. This role requires close collaboration with the operations team to monitor and maintain critical warehouse technology, ensuring seamless day-to-day operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Answers Help Desk phone and creates support tickets.? Creates and monitors support cases submitted via email.? Sets up and maintains IT asset inventory.? Facilitates creation and maintenance of IT... More documents, job aids, checklists, and resource materials for software tasks.? Provides technical support, training, and guidance to center staff on supported technology solutions and applications.? Manages and assists in the implementation of new networks, computers, and software applications.? Works with the company's Data Center, computer maintenance companies, and software vendors to resolve problems.? Helps identify and clarify issues with SPAMIS, CIS, OASIS, EPMS, and other Data Center systems; collaborates with DC to resolve them.? Ensures CIS systems comply with company policies and that staff regularly check CIS and SPAMIS/Data Center interfaces for errors.? Identifies and tracks hardware and software problems until resolved; makes recommendations to Senior Management and escalated IT support as needed.? Assists staff in acquiring new computer equipment and peripherals per company policies.? Assists with computer cabling in compliance with Data Center specifications.? Ensures EPMS contains accurate and up-to-date information about the center?s automated equipment.? Collaborates with corporate IS staff on installation of company-developed applications.? Obtains and maintains training resources for center staff.? Provides individual and group instruction on the use of equipment, software applications, and network features.? Maintains current knowledge of updates and requirements from the Data Center regarding network systems and hardware.Provides assistance to other company centers, as applicable and requested.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global seeking a Security and Controls Lead for one of our biggest clients in Cleveland, OH. This person will be responsible for Manages user access end-to-end: identifying roles, assigning... More security privileges across Oracle Fusion and other integrated applicationsActs as a quarterback across multiple systems ? gathering access information, loading it, and reporting to internal and external audit/compliance teamsConducts site assessments at each new deployment location, working with the "cluster" (HQ business-facing team) to map legacy job roles to new system roles and privilegesHandles bulk loads (e.g., 10,000 users at once in Oracle Fusion) and navigates third-party identity management tools for systems that don't support bulk loadingValidates access at every milestone (SIT, UAT, etc.) ? ensuring no over- or under-provisioning of privilegesWorks cross-functionally with IT, business users, management, and internal/external audit teamsSalary: $128-$166kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As an IT Technician at our health services company, your role is essential in providing technical support and ensuring the smooth operation of the clinical company's IT infrastructure. You will... More troubleshoot hardware and software issues, install and maintain systems, and provide timely assistance to staff. Your technical expertise, problem-solving skills, and customer service mindset contribute to efficient IT operations and user satisfaction. Your dedication to keeping systems secure, updated, and optimized supports our health system in delivering seamless healthcare services.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Service Desk Support Analyst provides frontline support for incidents and service requests, managing a high volume of tickets while maintaining strong user satisfaction. They apply incident,... More problem, and service management best practices to resolve issues efficiently and prevent recurring problems. The role includes supporting and improving IT processes such as onboarding, offboarding, and change management across the organization. The analyst works independently with business stakeholders, communicating clearly and professionally while delivering reliable technical support. They also collaborate with the IT support team to continuously improve service desk operations and contribute to the team?s long-term growth and maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for an IT PM to join their team. They will be assigned to projects focused on infrastructure. Need experience with Agile/Scrum.We are a company committed to... More creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less