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Insight Global is looking for a senior service desk analyst. Candidates will serve as the primary escalation point for Tier 1 and Tier 2 analysts for complex or non-standard incidents. They will... More independently resolve advanced incidents involving hardware, software, mobile devices, Microsoft 365 services, line of business apps, and contact center system while performing deep technical troubleshooting, root cause analysis, and permanent solution implementation. Candidates will support device imaging, application deployments, endpoint configuration, patching, and advanced workstation issues as required. ? Develop, maintain, and enhance technical knowledge base content, SOPs, and internal documentation. ? Analyze ticket trends and operational data to identify recurring issues and recommend process or technology improvements. ? Contribute to operational reporting and service desk metrics to improve performance and customer experience. ? Participate in major incident response, including coordination, communication, and after-action reviews. ? Partner with infrastructure, network, application, and security teams to improve resolution at the service desk level. ? Participate in service desk projects and operational initiatives (e.g., Kanban board optimization, process refinements). ? Provide thought leadership for procedure and policy adjustments that improve KPIs and the customer service experience. Pay: 32-36.hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large pharmaceutical client is looking for an experienced Project Manager to serve as the dedicated workstream owner for the Oracle E-Business Suite (EBS) Migration component within Project Fusion... More ? the enterprise-wide initiative to transition an ERP from Oracle EBS to Oracle Fusion Cloud. This role owns end-to-end project delivery for the EBS migration track, ensuring alignment with the broader Fusion program timeline, governance standards, and technical architecture decisions.The ideal candidate brings hands-on Oracle EBS knowledge, a command of structured project governance, and the ability to coordinate closely with functional consultants, technical architects, and business stakeholders across Finance, Procurement, Supply Chain, and HR workstreams. This PM will maintain a fully integrated workstream plan in Planview/MS Project and serve as the primary point of accountability for scope, schedule, and risk within the EBS migration track.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Payments Solutions Architect for a large financial services company sitting in Charlotte or Plano. We deliver technology solution architecture for Global Payment Solutions,... More ensuring alignment with business objectives and strategic goals. We manage architecture related risks and drive compliance with established standards, principles, and technology blueprints. We have an exciting opportunity for an Application Solutions Architect to join our team, supporting Corporate Channels, Payments, Accounting Services, Commercial Card, and other domains. Our team operates globally across the US, EMEA, and APAC, giving you the chance to work on a diverse, challenging, and rewarding portfolio of projects.Responsibilities:? Define an architectural vision and solution architecture that aligns with business strategy, enterprise architecture principles, and technology platform choices.? Articulate the solution intent and operating environment, identify primary systems/subsystems and their interfaces, and define non-functional requirements.? Ensure solutions are fit for purpose by collaborating with stakeholders and vendors, while assessing the impact of strategic design decisions.? Work closely with both business and technology teams to shape the solution intent and architectural vision.? Rapidly develop high-level architecture designs, refining details as business requirements evolve; ensure designs are modular, flexible, and adaptable.? Apply best practices, templates, and documentation standards to produce architectural designs.? Partner with Product Managers/Owners to plan and prioritize technology-focused backlog items for the architecture runway.? Provide clarity to development teams on architectural aspects, offering solution options to overcome impediments.? Conduct design reviews to confirm all non-functional requirements are met (e.g., security, performance, scalability, usability, reliability).? Operate as an individual contributor.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s customers is seeking a Manager, Service Desk to build and lead a high-performing Tier 1 support organization. This individual will oversee daily service desk operations,... More ticket queue management, first-contact resolution, and customer experience while helping establish the processes, documentation, and culture needed to scale the team. The ideal candidate is customer-focused, highly analytical, and experienced managing support teams in large enterprise environments. This person will be responsible for hiring, coaching, and developing service desk staff while ensuring users receive timely, high-quality support. This is a permanent opportunity and hybrid opportunity sitting onsite at one of the customer?s locations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Linux Engineering Tech Lead to join one of our federal clients in Quantico, VA. The Linux Engineer will support live, virtual, and constructive training events. They... More will also provide technical leadership in the planning and execution of these training events if they have lead experience. In this role, the technical lead collaborates with the operational event lead for the training event mission requirements and liaisons with the entire engineering department to ensure these event requirements are met. They will be responsible for troubleshooting any systems issues at these training events to ensure the training event system interfaced are configured and deployed in accordance with documented interface standards. This candidate will also deploy and configure software components across the enterprise and perform other engineering projects activities to sustain LVC products and integrate their capabilities into their homegrown training systems.Compensation: $55/hr to 58/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Commercial Construction Superintendent - GovernmentJob Description:A Superintendent directs the work flow of the project on site consistent with the project schedule and client safety and quality... More standards. The Superintendent provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. The Superintendent communicates project priorities to site staff and all subcontractors, serving as the primary leader on site for the construction project.Responsibilities?Understanding and administering the safety program to include all subcontractors, ensuring that all accidents/incidents are promptly reported and investigated, and assisting in safety inspections by outside agencies?Maintain quality standards for all aspects of the project?Serve as the leader for all on site safety, managing a safe jobsite for all involved?Maintain daily log of all activities and site conditions, while managing the punch list and closeout process through owner/architect acceptance?Work with the project manager in formulating project schedule, ensuring that the proper methods and sequence of installation are followed, making and following through with schedule commitments, and maintaining quality standards?Maintain good working relationships with all subcontractors on the project, developing relationships within the community which enhance business opportunities, and ensuring subcontractors are treated fairly?Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions?Develop and organize the site team, arranging for temporary facilities/utilities for the site, and identifying long lead items that need to be expedited?Collaborate with the project manager and site operations team throughout the life of the projectQualifications?A four-year degree from an accredited university with a concentration in construction, engineering, or business is strongly preferred.?In lieu of a degree, additional work experience is acceptable.?5+ years? experience in commercial construction, including experience with a commercial general contractor?Tenant renovations, service work, work in occupied spaces, weekend work, fast paced project experience all a plus?Mastery of building processes and best practices?Ability to organize necessary resources, including people, tools and time to meet tight deadlines and achieve desired results?Project lead experience preferred Previous experience in a superintendent or project lead experience preferred?Ability to master sector/project-specific software systems including but not limited to: Microsoft Office suite (ex. Project, Excel, Word, Outlook, PowerPoint, etc.), ProCore, Adobe, BlueBeam,?OSHA 30 Certification preferred?Ability to walk and/or stand for long periods of time and the ability to lift up to 50lbs?Must demonstrate a strong ability to:oCommunicate clearly, concisely, and professionally, with a strong focus on audience appropriate business writing and verbal skillsoDemonstrate a positive attitude and passion for construction and our industryoGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business modeloOrganize and manage tasks and prioritiesoSeek continuous improvement of knowledge and abilities, internal focus on self-improvementoAdapt and exercise flexibility with the ever-changing world of technology, design, means and methodsoCollaborate with people of various backgrounds and stylesoCreate and maintain relationships with colleagues, clients, subcontractors, and vendorsoExhibit respectfulness by being punctual, engaged/focused, and respectful of othersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Change Delivery Manager responsible for enabling and directing multidiscipline squads to deliver value to business units through creating the right environment... More for the team to succeed and deliver, helping the team to self-organize and create a culture of learning and transparency. You will be responsible for leading, coordinating, and executing organizational projects and initiatives to ensure successful adoption and measurable business outcomes.You will motivate and ensure the teams and squads collaborate and focus on the priorities. Coaching to facilitate continuous improvement, utilizing retrospectives and lessons learned and applying the most appropriate agile and lean tools and techniques. You are responsible for making sure there is an iterative delivery plan for each project to work towards, directing squad/sprint priorities with Product Owners to ensure overall themes and project phases are coordinated, planned, communicated, and delivered effectively. You will be responsible for ensuring the budget and associated resources are monitored and tracked, using appropriate governance frameworks to escalate risk and issues. The pay rate for this role ranges between $60-70/hour.?Deliver projects using Agile project management methodology, learning & iterating frequently.?Lead end-to-end delivery of technology projects and initiatives, ensuring milestones are met and benefits are realized.?Proactively identify and manage inter squad dependencies, overcoming obstacles, and getting the best value against constraints.?Work with Scrum Masters and Product Owners to align forward guidance with development lifecycle stages, ensuring appropriate environments are ready and available for each stage of activity.?Responsible for creating and maintaining the project delivery plan for each project, tracking and reporting progress to Senior Exec audiences.?Proactively plan for the Change Management workstream within projects, including change impact assessment, communications plan, business readiness assessments, plans for UAT and Hypercare phases.?Build strong relationships with stakeholders at all levels, ensuring clear communication and the ability to tailor messages to the audience.?Empower the squads to be accountable and responsible for their own actions and decisions?Ensure Risks, Assumptions, Issues and Dependencies are identified early and actively managed, with a clear process for escalation.?Facilitate lessons learned and embed the learning to ensure the positive lessons are repeated and that detrimental impacts are avoided.?Responsible for financial tracking and reporting of the project.?Maintain accurate documentation and apply the appropriate governance for every project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly motivated Product Support Analyst to support our telecom client?s CLEAR identity verification platform and contractor onboarding process. This individual will serve as the... More primary operational owner of a critical identity verification support function, ensuring contractors are successfully onboarded through the CLEAR platform while maintaining security, compliance, and service-level expectations. The ideal candidate combines strong technical troubleshooting skills with a security mindset, thrives in a self-directed environment, and is passionate about process improvement and automation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Senior Cloud Technical Architect to join one of our clients in the large food distribution industry. This individual will play a critical role in the organization's... More enterprise Data Platform initiative, focused on building a scalable data lake within Google Cloud Platform (GCP) and supporting the migration of data and applications from AWS to GCP.This is a highly visible role that will partner closely with data architects, engineers, application teams, and business stakeholders to design, implement, and optimize cloud infrastructure that supports the company's long-term cloud transformation strategy. While exposure to data analytics and data science environments is beneficial, this position is primarily focused on GCP infrastructure architecture, cloud engineering, and data platform enablement.Key Responsibilities:? Lead the design, implementation, and optimization of GCP infrastructure supporting enterprise-scale data platform initiatives.? Architect and manage highly available, secure, and scalable cloud solutions within Google Cloud Platform.? Support the organization's migration of data workloads and infrastructure from AWS to GCP.? Partner with application teams and stakeholders to gather requirements, translate business needs into technical solutions, and provide ongoing operational support.? Develop cloud migration strategies, assess current environments, identify infrastructure gaps, and recommend remediation plans.? Design, implement, and optimize core GCP services, including BigQuery, Cloud Storage, Cloud Spanner, Dataflow, Dataproc, networking, private service access, and IAM solutions to support scalable, secure, and high-performing cloud environments.? Establish and enforce cloud governance, security, access controls, resource management, and cost optimization best practices.? Monitor, troubleshoot, and resolve cloud infrastructure issues while maintaining high availability and performance.? Collaborate with data architects, developers, network engineers, security teams, and cloud providers to ensure seamless solution delivery.? Drive infrastructure automation and Infrastructure-as-Code (IaC) initiatives using tools such as Terraform, GitHub, Jenkins, and Docker.? Participate in architecture reviews, engineering discussions, and continuous improvement efforts across the cloud environment.? Serve as a technical leader and trusted advisor for internal stakeholders across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

nsight Global is seeking a Microsoft Azure Cloud Engineer for an effort to provide systems engineering and integration support for a federal software systems program. This is an on-site role based in... More North Charleston, SC, with flexibility to telework 2 days per week.Responsibilities include:-Be responsible for cloud infrastructure, automating and streamlining operations, and building and maintaining tools for deployment-Develop automated deployment pipelines and Infrastructure-as-Code templates-Build solutions to automate cloud operations tasks including monitoring, scaling, backup, and disaster recovery-Provide expertise in cloud architecture and modern infrastructure practices-Automate infrastructure provisioning using Infrastructure as Code-Design and optimize cloud architecture to improve performance, cost-efficiency, security, and scalability-Provide recommendations for cloud best practices and process improvements-Contribute to team objectives and support cloud migration initiatives-Design and implement cloud monitoring and management solutions-Prepare technical documentation and present architecture proposals to engineering teams-Deploy and test cloud infrastructure in development environments as part of CI/CD processes-Research new technologies to support enterprise automation solutions for large federal systems-Investigate and resolve complex issues that span multiple applications/technologies and require involvement from technical personnel across multiple groups-Verify documentation is easy to understand for both internal and external teams with varying skillsets and expertise-Provide feedback on internal processes and recommendations for improvement-Decompose tasks and provide status updatesThe compensation for this position ranges from $125,000-155,000 depending on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less