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*Create and maintain technical documentation for our IT products and services, including standard operating procedures (SOP), technical inventory of our IT landscape, user guides, manuals, online... More help, and knowledge articles. *Collaborate with IT managers, engineers, developers, and subject matter experts to understand product features and functionality and translate technical information into clear and concise documentation. *Ensure that all documentation adheres to style and formatting guidelines and is up-to-date with the latest product releases and updates. *Disseminate technical information in easy-to-understand language for a non-technical audience. *Write documentation for internal teams such as developers, network engineers, and IT technicians. *Continuously improve documentation processes and tools to enhance the quality and efficiency of documentation production. *Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.Less

Support and manage in-house IT technology equipment and IT assets across both automated and non-automated service center facilities. These include all applications supported in the Automated Service... More Centers, Service Operation Model and Financial Management about the technology. The current Peripheral components (Material-handling equipment & Logic Controls) as well part of the scope of this role based on the Service Management framework used in Business IT. This position will capture and analyze application incidents needs to support the business flow/procedures. Role acts as a main point of escalation manager for hardware and applications of service center facilities on site to the relevant central core support and build teams. Management of Local Infrastructure in the Service Center: CubiScan, Scan Tunnel, Large Weigh Scale, Letter Weigh Scale, LT1 Scanner, Tier 2 PLC, etc.Less

IT Cyber Security Analyst role will monitor and help ensure the confidentiality and integrity of our clients IT infrastructures, data and devices. The primary role will be to monitor day to day... More security operations. The IT Cyber Security Analyst will be expected to monitor, investigate, and work within security related programs and tickets. The position requires a high attention to detail and the ability to respond quickly within the defined parameters should an incident arise.Monitors infrastructures, servers, web connected devices and data connections. Typical duties and responsibilities include but are not limited to the following: *Monitor predefined security parameters and respond to open tickets assigned by Director of IT. *Investigate patterns out of the defined norms and recommend if action is needed. *Investigate any potential or known breaches. *Understand how to monitor SEIM products and adjust sensor alerts if needed. *Perform forensics of attack and document all processes where a breach may have occurred during the attack, as well as what was done to mitigate the attack. *Recommend security tightening for new zero-day attack types. *Perform vulnerability and pen tests on environments. *Research and recommend any additional best security practices as known flaws are published by CISA and CERT. *Verify hardware is properly configured from a security standpoint before assignments to users are completed. *Aid in patch management. *Participate in Red / Blue team activities. *Confirm security platforms are up to date and monitor new live updates. *Perform monthly audits of users, file permissions, Azure sign in access, VPN access, and web browsing abuse and publish a monthly security activity report to the Director of IT. *Install security measures for physical infrastructure and software related systems. *Audit systems for potential vulnerabilities and report any known risks found. *Perform other related duties as assigned.Less

Our client is looking for a Cardiology Systems Analyst to join their healthcare organization. This candidate will be working on day-to-day support for their cardiology applications which include... More Change Healthcare cardiology, Epiphany Cardio Server, GE ComboLab, IBM Merge as well as other cardiology applications. They are an Epic shop, so there is integration with their EHR as well. Our client is in the process of installing IBM Merge for their Cath labs - go live for this project is in December. In addition, they are also opening a new cancer center and acquiring a new hospital both of which require support for cardiology services. This team is looking for support with application upgrades, implementing the new Cath lab application as well as future support with their new facilities. Day To Day: *Manage small department projects and participate in large IT projects *Develop innovative and efficient workflows within the technology our customers use *Assess new software applications and hardware for efficiency, effectiveness, and financial soundness or return on investment. Turn this assessment into a presentable format for our customers. *Partner and meet with our customers regularly to enhances our services *Create and update instructional and administrative documentation for the technology we support. Educate our customers as needed. *Create comprehensive test plans for planned changes and maintain detailed notes for validation reviews *Meet SLAs for break/fix and service requests tickets *Remain informed on legislative, community, and customer operational changes to ensure our managed applications and hardware remain operable *Maintain professional growth and development through seminars, workshops, and professional affiliations. *Assure patient safety, privacy, and confidentiality as appropriate or required to meet HIPAA standards. *Maintain, upgrade, and enhance Cardiology systems/hardware including: McKesson Cardiology, Cardio ServerLess

This person will plan and coordinate projects within the IT programs division as a full life cycle Project Manager. Projects involve implementations, and managing SDLC projects.

An oil and gas company is seeking 2 IT Deskside and Infrastructure Support Analysts to support their Greeley, Colorado location. These resources will be providing IT Support for around 350-400 users... More at the site, including but not limited to: Active Directory support, computer imaging, Windows server support, setting up audio/video equipment for staff, and upgrading hardware and software for the site. This role is 100% onsite at their Greeley, Colorado location.Less

An employer in the Carlsbad, CA area is looking for an IT Support Technician II to join their team. This person will be joining a team of 5+ technicians and will be responsible for providing general... More IT, hardware, software, and installation support to 800+ end users both in-person and remotely. They will respond to customer inquiries via a ticketing system, approximately 15 -- 20 tickets per day. Support consists of but is not limited to, troubleshooting Windows 10 and Office 365 issues, imaging and configuring desktops for new hires, and installing hardware and equipment. About 70% of support will be done remotely and the remaining 30% will require physical attention. The employer is looking for a self-motivated team player with strong customer service skills to join their team.Less

We are seeking a skilled and customer-oriented IT Field Service Technician to provide technical support across five locations in Lakeland, Florida. As an IT Field Service Technician, you will play a... More vital role in ensuring the seamless operation of our information technology systems, resolving technical issues, and delivering excellent service to our end users. Responsibilities include but are not limited to:Respond to IT support requests from end users across multiple locations.Diagnose and resolve hardware and network issues efficiently. Perform routine maintenance, upgrades and repairs on computers, printers, and other IT equipment.Install configure and troubleshoot software applications and operating systems.Assist in setup, configuration, and maintenance of network infrastructure.Maintain accurate records of IT service requests, resolutions, and equipment inventory.Effectively manage and prioritize IT support requests across 5 locations in Lakeland.Less

Insight Global is currently hiring for a Sr IT Vendor Manager. In this role, you'll help us transform the way we deliver value. We're targeting highly motivated IT Sourcing professionals who can... More encourage innovative solutions that bring value to the enterprise. You'll work closely with key partners to develop effective negotiation and cost reduction strategies, through dynamic requirements that are tied to strategic level business and information technology objectives. This consultant will negotiate strategic IT contracts to solution hard problems in ways that benefit our customers while strengthening our business. This individual will also be seeing vendor contracts through from end to end, parting with the technical team to identify the best vendor option, along with partnering with the Contracts team to perform assessments and evaluations of the vendor before getting the contract in place. This team is passionate about providing the most value to our business partners.Less

Insight Global is looking for an IT Project Manager to join a large HCM client on a contract basis fully remote in Canada. The successful candidate will manage 2 projects for the Internal IT team... More involving a cloud infrastructure migration and a disaster recovery project. Experience with AWS compute services, managing infrastructure projects, and excellent documentation and communication skills is needed.Less