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Insight Global is seeking a Secret Cleared IT Specialist to support a federal client of ours onsite in Kings Bay, GA. This role is on a 4 year program providing IT support to the local bases across... More the United States. The day to day includes: *Tier 1 and 2 troubleshooting *Diagnosing computer and laptop issues *Printer and related hardware resets *User account support *Customer service *Working through trouble ticketsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SA will provide supplemental support to a DOD program on a secured client site located in Washington, D.C. The IT System Administrator will be responsible for providing world-class technical support... More and troubleshooting across a variety of systems and applications in person and remotely. Resolve Level 1 & 2 issues with Windows desktops, Windows laptops, Linux servers, cloud (AWS) services, permissions, access request, connectivity issues, hardware failures, etc. Documents, tracks, and reports issues and requests in the Jira Demand Service management system. The customer site (DoD) management includes IT infrastructure that supports development and testing of spacecraft systems, including servers, storage, network, workstations as well as all installed software. These tasks will be completed in accordance with the customer specifications, organizational requirements and CMMC (NIST 800-171) standards. Candidates should be comfortable in Windows laptop and server environment with a strong understanding of Linux/UNIX workstations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This IT Manager position within the IT department will have responsibility for the IT Architectural program team. This role will be responsible for supporting solution and technical architects in... More both the IT (Information Technology) and OT (Operational Technology) domains as well as continuing to build out an advanced architecture practice. This position will play a vital role in developing the organization's future vision, product roadmaps and value stream roadmaps as well as driving innovation in technology to deliver forward-looking solutions. In addition, this role will proactively work with peers and business partners to provide architecture services, support, and training to advance the overall Midstream IT/OT strategy. This position will have both a focus on Enterprise products and of Field capabilities to drive digital adoption.The ideal candidate will have a solid understanding of both IT and OT principles and be able to effectively lead a team to apply industry best practices to our suite of network architectures, technologies, and tools while providing thought leadership to the organization.This role will proactively work closely with peers across IT, Infrastructure and Cybersecurity as well as business partners to effectively collaborate on solutions and priorities.This role can be primarily located in San Antonio, Denver, or Findlay, OH with occasional travel to accommodate an onsite 4x1 office schedule.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large medical device manufacturing company is seeking an IT Service Delivery Administrator to join their team and work out of South Plainfield, NJ 3 days a week. This individual will be providing... More in person support to employees of that location as well as assisting other locations with technical resolution remotely. One will be responsible for effective provisioning, installation/configuration, operation, and maintenance of peripherals, desktop hardware and software, data communication networks and related infrastructure. In this position you will work independently at times and be a key stakeholder representing IT in supporting business continuous improvement projects while aligning them to IT standards and best practices. This position will be a contract starting 3 days a week onsite but switch to 5 days a week onsite after May 15th.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As an IT Business Analyst, you will play a pivotal role in shaping the future of our centralized IT services. Your responsibilities will involve engaging with members of the campus IT community,... More understanding their needs, and translating those insights into actionable strategies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking for someone to overlook a project where two agencies are migrating from Windows 2016 servers to the current version. There are database servers and web application servers that will... More need to be upgraded. Responsibilities: Provide Enterprise project management for project activities to ensure that the program/project is completed on time, within budget and within scope. Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to IT Infrastructure. Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives. Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's leading manufacturing clients is looking for a highly trained IT Service Delivery Leader who will be responsible for providing end-to-end service delivery and integration.... More This individual with provide guidance and support for the North American region. They will be supporting Site IT Leaders and technical teams for overall IT operations and serve as the point of escalation for all IT issues. This individual will help ensure 24x7 uptime of IT infrastructure including hardware, servers, storage systems, data, wireless, voice networks, and more. This role will be hybrid on-site 3 days a week in Wilmington, DE. Day-To-Day:- Resolve end user issues and escalations- Change management/Problem management- Performance monitoring : coaching and development- Service restoration- Local Vendor management- Continuous improvement- Support IT Leads initiatives- Data AnalysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a senior IT Business Partner Manager/Relationship Manager to join a major global Manufacturing and supply chain company. The successful candidate will be the liaison between... More the customer and IT groups for a major project handling mass production of a physical high tech product. The successful candidate must be able to communicate effectively and understand the business objective, outcome and requirement, manage customer expectations, manage relationships between executives and stakeholders and the impact on cost and change to IT. The successful candidate must understand manufacturing of high tech products and be familiar with manufacturing execution systems. Strong knowledge and awareness of IT operations in a manufacturing environment is key. Performs tasks such as, but not limited to, the following: Engaging business stakeholders to define their requirements from a people, process and technology perspective, taking into account organizational change management requirements such as procedure or policy changes, training requirements and communication plans. Translate business requirements into technical, in order to engage other IT teams, such as Enterprise architects and Application COE Leads to prepare a technology solution. Creation of business case in partnership with the business requestor in order to obtain financial approvals to proceed with a project In cases where an initiative requires new technology that doesn't currently exist in the internal IT landscape, conduct a 'market scan'; research into vendor solutions that address thebusiness requirements via an evaluation matrix of define criteria for the project. Works with Project Managers to manage communication to stakeholders on issue resolution and project status/execution Documents market requirements, regulations and best practices then works with Business architects to define and document IT roadmap and key capabilities required to compete in each market Documents market trends in IT for markets by attending/monitoring/participating in industry events, publications, forums, etc. Develops relations and ongoing discussions with customer's business and IT management teams Maintain a profile document on all the IT integration touchpoints between internal and a customer, Internal/external connectivity .We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Day to day:Our client is looking for an IT Business Analysis Manager to manage a team of 6 Business Analysts within the Digital Strategy and Services team. This is a hybrid remote/in office position,... More coming to the office in Chicago, IL 2 days a week. The day to day of the IT Business Analysis Manager will manage business analysts to ensure optimal performance and adherence to business and functional requirements governance and best practices. This person will work with IT leadership and business analysts to develop, apply business and functional requirements governance and best practices, and deliver technology solutions to support business objectives. This role will engage project stakeholders while ensuring the requirements are clearly identified and documented to keep the project on track for completion. The perfect candidate will have expert level experience in all business analysis capabilities to be able to mentor, motivate, train, and implement core processes/practices to the BA team. Responsibilities: Business/Functional Governance Management *Define and manage business and functional requirements governance and best practices by partnering with IT leadership and IT business analysts. *Recognize and identify potential areas where existing business and functional requirements policies and procedures require change to lead collaboration with peers to establish and improve standard business and functional requirements practices. *Resolve issues and mitigate risks associated with gathering of business and functional requirements. *Establish and maintain ongoing collaborative meetings refining governance in response to business/technology opportunities or changes. *Lead Center of Excellence for the creation and publishing of consistency, standardized templates, and artifacts for our business analyst practice.Staff Management *Manage business analyst personnel while optimizing allocation-based skills, experience and/or interest when possible. *Identify opportunities and execute a plan to facilitate knowledge transfer within the team and successfully cross train resources whenever possible. *Evaluate project and staff performance to make recommendations for staff development. Execute performance management for the business analyst team, including setting goals and objectives.Internal Collaboration *Collaborate with business and technology partners. *Direct and drive successful business relationships with key internal partners and significant external partners. *Own key client relationships with a focus on exemplary customer service and service delivery. User Acceptance Testing *Define and lead creation of user acceptance test cases for strategic projects as required. *Transform business and functional requirements into traceability matrix to develop comprehensive user acceptance test cases. *Facilitate user acceptance testing training with key business stakeholders as required. *Analyze and validate user acceptance test plans do not replicate unit, system and/or regression testing. *Provide standard processes and tools for collecting user acceptance feedback which can be effectively leveraged by project managers, software engineers and other project stakeholders as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less