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Insight Global is seeking an IT Support Specialist to join a collaborative technology team supporting a dynamic organization. This individual will provide hands-on Tier II technical support across a... More variety of hardware, software, mobile device, networking, and audio/visual technologies while delivering exceptional customer service to end users throughout the organization.This role is ideal for someone who enjoys interacting with people, solving technical issues, and working in an environment where no two days look the same.Responsibilities include:- Provide Tier II Help Desk support for desktop, laptop, mobile device, and application-related issues- Troubleshoot and support Windows and macOS workstations- Configure and support iOS, iPadOS, and Android devices- Manage incidents and service requests through the ticketing system, ensuring timely resolution and excellent customer satisfaction- Support Microsoft 365 applications and related technologies- Troubleshoot basic networking issues, including connectivity, DNS, and DHCP-related problems- Assist with setup and support of conference rooms, audio/visual equipment, webcams, microphones, conference phones, and other event technologies- Document technical solutions, troubleshooting procedures, and knowledge base articles- Partner with vendors and internal teams to resolve technical issues- Identify opportunities to improve, streamline, and automate support processes- Mentor and assist other support technicians when neededThis is an onsite role in Charlottesville, VA. The candidate must be comfortable with a fully onsite position; there is no remote flexibility. The candidate should also be comfortable working a rotating weekend schedule. A shift will typically start between 8-9:30am and candidate will work hours from start time. Due to the nature of the work, it is possible that the candidate may also have some OT into early evening hours.This is a contract opportunity with permanent conversion possible at or after the six-month mark. Hire is eligible for medical, dental, and vision benefits from day one. Hourly pay rate ranges between $22-25/hr, dependent on years of experience in IT.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking to fill an Administrative Assistant position in the Houston area for a client. As an Administrative Assistant, your role is pivotal in ensuring the smooth functioning of our... More organization's IT operations. You'll collaborate closely with IT professionals, executives, and other team members to maintain efficient workflows. Your responsibilities will include reception tasks, such as ensuring office materials are stocked and purchased promptly, expense reports, shipping and receiving, purchase orders, quotes etc. Other administrative duties involve managing and proofreading documentation and records, coordinating employee PTO and expenses. This person will also handle confidential information. We're seeking an enthusiastic individual who is excited about the opportunity to grow with the company and contribute to a collaborative and supportive work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is seeking an IT Administrator to oversee daily IT operations and provide hands-on technical support across the office. This individual will be responsible for managing... More the internal ticketing system, troubleshooting hardware/software issues, and ensuring all systems remain secure and operational in a fast-paced, client-facing environment.Key Responsibilities;Manage and respond to incoming IT support requests through the ticketing systemDiagnose and troubleshoot desktop, laptop, printer, and network issuesProvide in-office technical support for employees and leadershipInstall, configure, and maintain hardware, software, and user accountsSupport onboarding/offboarding processes (account setup, access, equipment)Maintain and monitor network systems, including Wi-Fi connectivity and basic infrastructureEnsure system updates, patches, and antivirus protections are up to dateAssist with data security efforts, including protecting sensitive financial and client dataDocument IT processes, troubleshooting steps, and system configurationsEscalate complex issues to external vendors or MSPs when necessaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Communicates regularly with clients to gain a clear and empathetic understanding of business problems, opportunities, and desired outcomes. Analyzes information gathered from clients and documents it... More as actionable Agile user stories with clear acceptance criteria and defined business value. Communicates the intent behind each user story to the development and offshore teams, providing clarity and confidently addressing questions. Evaluates solution options and recommends approaches, balancing speed, complexity, and scalability within a low-code environment. Facilitates user acceptance testing (UAT) and ensures delivered solutions meet business needs and acceptance criteria. Identifies process?improvement opportunities and applies root cause analysis to business problems. Participates in backlog refinement, sprint planning, and ongoing prioritization activities. Solves problems within a complex enterprise IT environment while adhering to governance, audit, and documentation standards. Drives stakeholder alignment by facilitating tradeoff discussions and ensuring clear understanding across teams. Takes ownership of assigned efforts and ensures timely, high-quality delivery.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking to bring on an IT PMO Leader. The IT investment portfolio ? spanning 30?40 active projects and over 200 concurrent enhancements across every business function ?... More is growing in strategic complexity and organizational visibility. The IT PMO must now operate at a higher level: tighter delivery discipline, unimpeachable data quality, stronger executive presence, and a fundamentally AI-enabled operating model.The IT PMO Leader is one of the most critical roles in IT and frequently serves as the face of the IT organization to business partners, executive leadership, and cross-functional stakeholders. This is not a role for someone who manages projects from a distance. It demands someone who engages with conviction, drives accountability gracefully, communicates with executive polish, and is willing to personally take on any project, problem, escalation, or challenge without hesitation.This role leads the IT PMO team directly while simultaneously setting and enforcing delivery standards for IT project managers embedded in other IT functional areas ? governing by influence as much as by authority. This person owns the end-to-end health, visibility, and credibility of the IT investment portfolio.Compensation:$75/hr to $80/hrExact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Drive end-to-end audit execution and access governance across enterprise applications by working directly with system and control owners, ensuring high-quality outputs, strong control validation, and... More audit-ready deliverables.This role requires a hands-on audit specialist who can identify deficiencies, assess impact, perform QA, and drive remediation to closure ? not just coordinate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Project Coordinator to support a large-scale IT organization. You will be running project intakes, verifying requirements, assisting with leadership approvals, and... More partnering with stakeholders. After initial intake you'll be the sole Jira administrator to ensure proper communication with engineering teams. Many of the projects you'll oversee are tied to SAP. Being solutions oriented and a self-starter is crucial to success in this position. This is a 6-month contract role operating on a hybrid schedule (3x onsite) in Broomfield, CO. Pay for this position is between $40 and $45/HR.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The On-Site IT Operations Engineer is responsible for working in a security constructed mindset while ensuring work is carried out in a discreet fashion with extreme confidentiality and urgency in... More our Corporate Headquarters environment. This role requires a strong understanding of IT systems, hardware, and software used in a Corporate environment. The IT Operations Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Corporate Sites across Cornerstone Building Brands.Promptly respond to Executive technology support issues 24x7x365.Work closely with the IT Service Center and other IT support functions to provide first, second, and third-line technical support for executive issues, ensuring assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives. Ensure outstanding tickets are regularly updated to reflect the status.Maintain confidentiality and privacy in all dealings with executives.Provide Level II technical support to end-users for IT including diagnosing and resolving hardware, software, and network-related issues.Administer and maintain IT, including user account management, access control, security configurations, and software updates.Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the IT environment.Participate in evaluating and recommending appropriate IT solutions.Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers.Stay informed about industry trends, emerging technologies, and best practices related to IT.Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Draft, review, and negotiate complex IT contracts? Manage MSAs, SOWs, SLAs, amendments, and change orders? Partner with IT leadership, sourcing, legal, and vendor teams? Ensure contracts align with... More business requirements and mitigate risk? Support contract interpretation, compliance, and governance? Maintain contract repository and lifecycle management processes? Assist with vendor performance and contract-related issues? Develop contract best practices and process improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety operations fully on site in Washington, DC area. This individual... More will support a highly visible communications program responsible for maintaining, programming, deploying, and troubleshooting radio equipment and supporting infrastructure used in support of daily operations and events.This role is ideal for candidates with experience in military communications, telecommunications, radio systems, IT/network support, SATCOM, field service, or technical operations environments. The team supports mobile and portable radios, network-connected communications equipment, inventory systems, and field deployments that help ensure reliable communications. Successful candidates are hands-on troubleshooters who enjoy working with technology, solving technical problems, supporting end users, and maintaining mission-critical equipment in a fast-paced operational environment.Day-to-Day Responsibilities:?Program, configure, and support mobile and portable radio equipment and associated communications infrastructure.?Troubleshoot radio, network, and connectivity issues affecting field-deployed communications equipment.?Support inventory management activities, including barcode scanning, asset tracking, equipment audits, and database updates.?Receive, stage, test, package, and deploy communications equipment for customer sites and special events.?Pick, pack, and ship radio kits, tactical communications equipment, antennas, cables, and associated hardware.?Perform basic network troubleshooting using tools such as ping, network connectivity testing, and remote device diagnostics.?Support equipment installation, cable management, and hardware integration activities.?Assist with shipping and receiving operations, equipment inspections, and inventory reconciliation efforts.?Maintain accurate records within inventory management and tracking systems.?Provide Level 1 technical support for communications and network-connected devices.Work independently and collaboratively to resolve technical issues while supporting operational deadlines and mission requirements.Compensation:$42hr to $50hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less