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Mar 27, 2026

Dunwoody, GA

|

Help Desk

|

Contract-to-perm

|

$30 - $37 (hourly estimate)

{"JobID":513268,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.34,"Longitude":33.92,"Distance":null},"State":"Georgia","Zip":"30346","ReferenceID":"DGO-0456cc00-03a0-440e-b42b-8ae769b0f504","PostedDate":"\/Date(1774634709000)\/","Description":"JOB DESCRIPTIONThe IT Support Specialist (Tier 2) provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and network issues. This role serves as an escalation point for Level 1 analysts and works closely with other IT teams to ensure timely resolution and high customer satisfaction.Key Responsibilities:?Respond to and resolve escalated technical support requests from Level 1 analysts and end-users.?Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, operating systems, and business applications.?Provide remote and on-site support as needed.?Document issues, solutions, and workarounds in the ticketing system.?Collaborate with infrastructure, network, and application teams to resolve cross-functional issues.?Maintain and update knowledge base articles and technical documentation.?Assist in onboarding/offboarding processes including account setup, hardware provisioning, and access management.?Participate in IT projects, system upgrades, and deployments.?Ensure compliance with IT policies, procedures, and security standards.?Train and mentor Level 1 analysts as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 IT Support","City":"Dunwoody","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?2+ years of experience in a Service Desk or technical support role.?Strong knowledge of Windows AND macOS operating systems (macbook).?Experience with Active Directory, Office 365, VPNs, and remote desktop tools.?Ability to work independently and manage multiple priorities.","Skills":"?Certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL Foundation.?Experience supporting enterprise applications (e.g., ERP, CRM).?Basic scripting or automation skills (PowerShell, Bash, etc.).?Knowledge of cybersecurity best practices.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

JOB DESCRIPTIONThe IT Support Specialist (Tier 2) provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and network issues. This role serves as... an escalation point for Level 1 analysts and works closely with other IT teams to ensure timely resolution and high customer satisfaction.Key Responsibilities:?Respond to and resolve escalated technical support requests from Level 1 analysts and end-users.?Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, operating systems, and business applications.?Provide remote and on-site support as needed.?Document issues, solutions, and workarounds in the ticketing system.?Collaborate with infrastructure, network, and application teams to resolve cross-functional issues.?Maintain and update knowledge base articles and technical documentation.?Assist in onboarding/offboarding processes including account setup, hardware provisioning, and access management.?Participate in IT projects, system upgrades, and deployments.?Ensure compliance with IT policies, procedures, and security standards.?Train and mentor Level 1 analysts as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 17, 2026

Downers Grove, IL

|

Security Engineering

|

Perm

|

$114k - $135k (estimate)

{"JobID":495701,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-88.01,"Longitude":41.79,"Distance":null},"State":"Illinois","Zip":"60515","ReferenceID":"AUS-92bcda19-bb8d-402e-bdda-199118d2d8fa","PostedDate":"\/Date(1771347244000)\/","Description":"Dover is seeking a Technical Product Owner / Technical PM based in Chicago to lead theevolution of our retail fueling software. You will be at the helm of two flagship offerings: ClearView, our advanced wetstock management solution, and the management platform for Avalan wireless devices.While you will be based in Chicago, you will lead a highly skilled, distributed engineering team located in Austin, Dallas, and other tech hubs. This role is perfect for a technical leader who thrives in a remote-first culture and understands the nuances of managing IoT solutions across both Azure and AWS.Position Responsibilities:? Product Backlog \u0026 Strategy: Own the roadmap for ClearView and Avalan. Translate complex business needs into refined user stories for a senior-level C# engineering team.? Bridge Azure \u0026 AWS environments: Oversee our primary development in Azure while managing the lifecycle of our AWS-hosted Avalan wireless device solutions \u0026 any future migration strategy from one host to other.? Technical Integrity: Partner with architects to ensure our C# solutions leverage the latest framework capabilities, focusing on scalability and industrial-grade reliability.? Stakeholder Management: Act as the primary contact for DFS leadership, providing transparent reporting on sprint progress, risks, and release timelinesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Technical Product Manager","City":"Downers Grove","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience: 5+ years of experience as a Technical PO or PM, specifically managing remote or distributed software teams.? Technical Depth: * Strong professional background in the csharp / .NET ecosystem.o Direct experience with Microsoft Azure (primary) and AWS (secondary).o Experience with IoT or hardware-to-cloud management is a massive plus.? Distributed Workflow Mastery: Expert-level proficiency with Jira, Azure DevOps, or similar tools to manage work across time zones.? Communication: Exceptional written and verbal communication skills?critical for succeeding in a remote-first team environment.? Education: Bachelor?s degree in Computer Science, Engineering, or a related technical field.","Skills":"Knowledge of fueling industry infrastructureTech: Knowledge of the latest csharp and cloud-native architecture.","Industry":"Security Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":135000.0000,"SalaryLow":114000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Dover is seeking a Technical Product Owner / Technical PM based in Chicago to lead theevolution of our retail fueling software. You will be at the helm of two flagship offerings: ClearView, our... advanced wetstock management solution, and the management platform for Avalan wireless devices.While you will be based in Chicago, you will lead a highly skilled, distributed engineering team located in Austin, Dallas, and other tech hubs. This role is perfect for a technical leader who thrives in a remote-first culture and understands the nuances of managing IoT solutions across both Azure and AWS.Position Responsibilities:? Product Backlog & Strategy: Own the roadmap for ClearView and Avalan. Translate complex business needs into refined user stories for a senior-level C# engineering team.? Bridge Azure & AWS environments: Oversee our primary development in Azure while managing the lifecycle of our AWS-hosted Avalan wireless device solutions & any future migration strategy from one host to other.? Technical Integrity: Partner with architects to ensure our C# solutions leverage the latest framework capabilities, focusing on scalability and industrial-grade reliability.? Stakeholder Management: Act as the primary contact for DFS leadership, providing transparent reporting on sprint progress, risks, and release timelinesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 16, 2026

Anchorage, AK

|

Project Manager

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":519572,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-149.88,"Longitude":61.18,"Distance":null},"State":"Alaska","Zip":"99503","ReferenceID":"RIC-bb2be8ee-7d1c-4b07-8a53-fa49ef846379","PostedDate":"\/Date(1776344310000)\/","Description":"Insight Global is seeking a Telecommunication Construction Manager II to support our telecommunications client in Alaska. This hybrid role includes about 60% travel throughout Alaska, with flexibility to work remotely when not traveling. This individual will oversee a diverse portfolio of construction projects, including LEO satellite (Starlink) deployments and other wireless infrastructure initiatives, across some of the most remote regions in the state. The role blends hands-on project execution with strategic planning, requiring strong contractor management, budgeting, and scheduling skills. Essential Duties Manage multiple telecom and wireless construction projects from planning through closeout Coordinate and oversee external contractors and consultants to ensure quality and compliance Develop and maintain project scopes, schedules, and budgets Create and manage SOWs and BOMs, supporting procurement activities as needed Track project progress using Gantt and PERT schedules Partner with internal stakeholders and external vendors to define project requirements Ensure all construction activities meet safety, quality, and regulatory standards Maintain thorough and accurate project documentation and reporting Provide guidance and support to junior staff and project team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Telecommunication Construction Manager II","City":"Anchorage","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4?8 years of Construction Management experience At least 2 years of experience within the telecommunications industry Experience managing outside consultants and contractors Strong background developing Scopes of Work (SOWs) and Bills of Materials (BOMs) Experience with budget tracking and schedule management Ability to travel extensively (50%?70%) across Alaska, including remote locations","Skills":"Bachelor?s degree in Engineering, Construction Management, Business, Telecommunications, or related field Experience supporting LEO satellite deployments (Starlink or similar) Construction Management (CCM) or Project Management Professional (PMP) certifications NCTI Course ? ?Project Management?","Industry":"Project Manager","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Telecommunication Construction Manager II to support our telecommunications client in Alaska. This hybrid role includes about 60% travel throughout Alaska, with... flexibility to work remotely when not traveling. This individual will oversee a diverse portfolio of construction projects, including LEO satellite (Starlink) deployments and other wireless infrastructure initiatives, across some of the most remote regions in the state. The role blends hands-on project execution with strategic planning, requiring strong contractor management, budgeting, and scheduling skills. Essential Duties Manage multiple telecom and wireless construction projects from planning through closeout Coordinate and oversee external contractors and consultants to ensure quality and compliance Develop and maintain project scopes, schedules, and budgets Create and manage SOWs and BOMs, supporting procurement activities as needed Track project progress using Gantt and PERT schedules Partner with internal stakeholders and external vendors to define project requirements Ensure all construction activities meet safety, quality, and regulatory standards Maintain thorough and accurate project documentation and reporting Provide guidance and support to junior staff and project team membersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 20, 2026

Huntsville, AL

|

System Administrator

|

Contract,Perm Possible

|

$50 - $62 (hourly estimate)

{"JobID":509264,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.62,"Longitude":34.7,"Distance":null},"State":"Alabama","Zip":"35806","ReferenceID":"CIN-84e868df-1b82-49b5-bcdb-113e216d5985","PostedDate":"\/Date(1774034445000)\/","Description":"An employer is seeking a Linux Systems Analyst for a contract opportunity in Huntsville, AL. Onsite 3-4 days/week. This candidate will be joining the Infrastructure Engineering team and will provide System support at the local office, as well as remote offices and data centers. The day to day will consist of system administration, monitoring, upgrading, maintenance, installation, setup, configuration, testing and deployment of server and client systems within Windows, Linux, ESX, and Virtual environments. The environment is 60% windows and 40% Linux. Please note that this team mostly supports the company\u0027s internal Software Development/Engineer teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"System Admin - Linux/Windows","City":"Huntsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Must have 3+ years of professional experience in Systems Administration of Linux servers and workstations and Windows 11 clients *Demonstrated experience in multiple OS\u0027s including RHEL, CentOS, SLES, Ubuntu, etc. *Must have in-depth knowledge supporting and administering servers and workstations in a large, multi-site, enterprise-wide environment. Global experience highly desirable *Virtualization experience with VMware products, VDI and vCloud Director. *Knowledge of endpoint/configuration management and remote server management tools is required. *Must work well in a cross-functional / matrixed team environment and possess strong written and verbal communication skills. *Must possess Shell/Perl/Python scripting abilities along with process automation.","Skills":"*BS degree (or equivalent) in Information Technology or related field *Must have solid understanding of problem management, incident management, and change control processes. *Experience supporting software development engineers. Must perform problem resolution in an effective and timely manner in accordance with SLA\u0027s and customer expectations. *Must understand networking protocols and be able to diagnose network related problems at the client level. *Demonstrate time management and prioritization skills to accommodate business requirements and managing scheduled activities. *Possess a working knowledge of NAS and Flash storage technologies in a Linux/engineering environment *The ideal candidate must be able to adapt to a wide variety of duties, including end user support, project deadlines and commitments, data center systems management and monitoring, and many other aspects of IT.Apache Linux","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is seeking a Linux Systems Analyst for a contract opportunity in Huntsville, AL. Onsite 3-4 days/week. This candidate will be joining the Infrastructure Engineering team and will provide... System support at the local office, as well as remote offices and data centers. The day to day will consist of system administration, monitoring, upgrading, maintenance, installation, setup, configuration, testing and deployment of server and client systems within Windows, Linux, ESX, and Virtual environments. The environment is 60% windows and 40% Linux. Please note that this team mostly supports the company's internal Software Development/Engineer teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 21, 2026

Gallup, NM

|

Environmental Engineering

|

Perm

|

$90k - $140k (estimate)

{"JobID":521295,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-108.73,"Longitude":35.52,"Distance":null},"State":"New Mexico","Zip":"87301","ReferenceID":"NAS-89ad93bb-4f02-4ced-aad1-5e1a9c070aee","PostedDate":"\/Date(1776786767000)\/","Description":"We are seeking an experienced Site Operations Leader to oversee environmental and geological operations at a remote remediation site in Gallup, New Mexico. This role requires a highly capable, hands-on leader with deep technical knowledge, strong operational discipline, and the ability to manage complex regulatory and stakeholder environments. The ideal candidate is self-sufficient, proactive, and comfortable wearing multiple hats while leading field teams, managing budgets, and serving as the primary point of contact for clients and regulators.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Field Operations Leader","City":"Gallup","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Geology:Familiarity with water sampling protocolsFamiliarity with plume delineationFamiliarity with water management issues in the southwestFamiliarity with waste management (IDW)Project Management / Operations Lead:Able to lead a team of field personnel in maintaining a remote siteSet starter who can identify priorities, track them to completion, and maintain communications with client on schedulesAble to maintain a budget for a multi-year ongoing project, including regular reporting on project financialsNeed to be self sufficient for basic repairs and maintanceCan run a backhoeRegulatory: Familiarity with the CERCLA frameworkFamiliarity with EPA and NRC processes for investigation and release from liabilityAbility to interface with multiple stakeholders (EPA, NRC, Navajo Nation, State of New Mexico)","Skills":"","Industry":"Environmental Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Site Operations Leader to oversee environmental and geological operations at a remote remediation site in Gallup, New Mexico. This role requires a highly capable,... hands-on leader with deep technical knowledge, strong operational discipline, and the ability to manage complex regulatory and stakeholder environments. The ideal candidate is self-sufficient, proactive, and comfortable wearing multiple hats while leading field teams, managing budgets, and serving as the primary point of contact for clients and regulators.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Dec 12, 2023

New York, NY

|

PC Technician

|

Perm

|

$75k - $85k (estimate)

{"JobID":328274,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.9743636363636,"Longitude":40.718,"Distance":null},"State":"New York","Zip":"10020","ReferenceID":"DC0-82f1fc17-da0f-494a-99e1-8f8355cb33a6","PostedDate":"\/Date(1702397755000)\/","Description":"*Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary *Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses *Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem *Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance *Meeting and coordinating with other local Technology department members on product installation, training, and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technology Support Specialist II","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*A high school diploma or equivalent, preferably with a Bachelor\u0027s degree in Computer Science or Information Systems *A minimum of three (3) years of technology support experience with PC hardware/software *A minimum of two (2) years of related experience working with notebook computers, preferably experience with Lenovo notebooks *Experience working with remote communications hardware including wireless routers and network interface cards *Experience with installations and upgrades, training, and technical documentation *Preferred experience in a professional services environment","Skills":"","Industry":"PC Technician","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":75000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

*Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning... Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary *Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses *Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem *Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance *Meeting and coordinating with other local Technology department members on product installation, training, and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 03, 2026

Aberdeen Proving Ground, MD

|

Network Engineer

|

Perm

|

$88k - $110k (estimate)

{"JobID":515000,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.13,"Longitude":39.47,"Distance":null},"State":"Maryland","Zip":"21005","ReferenceID":"NYC-282cd22a-2e19-4130-8ccc-15e5cba4fa46","PostedDate":"\/Date(1775245436000)\/","Description":"Insight Global is looking for a Network Administrator to join one of their federal contracting clients in the Baltimore, MD area. The Network Admin will support a SATCOM contract and will be in charge of operational support, sustainment, and oversight of STRMM (SATCOM Terminal Remote Management and Monitoring) systems across local and remote environments ? configuring and monitoring satellite dishes remotely. This role works closely with Network Engineers, vendors, and military stakeholders to ensure system availability, security compliance, and timely resolution of issues. An active Secret security clearance is required. This is a fully onsite opportunity ? 5 days a week. Essential Duties \u0026 Responsibilities-Support Network Engineers with STRMM software updates across cluster and terminal servers-Coordinate with CodeMettle to implement applicable IAVA (Information Assurance Vulnerability Alert) updates and deploy them to remote systems-Work with SMC Help Desk personnel to oversee sustainment and support activities for local and remote STRMM systems-Monitor and manage all CodeMettle-assigned trouble tickets, ensuring issues are tracked from open to close-Coordinate with AFCENT and CodeMettle engineers to resolve STRMM issues impacting the AFCENT network-Ensure system support activities align with military network and cybersecurity requirements-Provide status updates, documentation, and escalation support as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Network Administrator SECRET","City":"Aberdeen Proving Ground","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active Secret clearance-Bachelor?s Degree-Minimum 4 years of IT customer support experience-Minimum 2 years of experience supporting systems in a military environment-Experience supporting enterprise networked systems and applications-Familiarity with system patching, updates, and vulnerability remediation (IAVA) Information Assurance Vulnerability Alert","Skills":"-Bachelor?s degree in computer science or related technical discipline","Industry":"Network Engineer","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110096.1500,"SalaryLow":88076.9200,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Network Administrator to join one of their federal contracting clients in the Baltimore, MD area. The Network Admin will support a SATCOM contract and will be in... charge of operational support, sustainment, and oversight of STRMM (SATCOM Terminal Remote Management and Monitoring) systems across local and remote environments ? configuring and monitoring satellite dishes remotely. This role works closely with Network Engineers, vendors, and military stakeholders to ensure system availability, security compliance, and timely resolution of issues. An active Secret security clearance is required. This is a fully onsite opportunity ? 5 days a week. Essential Duties & Responsibilities-Support Network Engineers with STRMM software updates across cluster and terminal servers-Coordinate with CodeMettle to implement applicable IAVA (Information Assurance Vulnerability Alert) updates and deploy them to remote systems-Work with SMC Help Desk personnel to oversee sustainment and support activities for local and remote STRMM systems-Monitor and manage all CodeMettle-assigned trouble tickets, ensuring issues are tracked from open to close-Coordinate with AFCENT and CodeMettle engineers to resolve STRMM issues impacting the AFCENT network-Ensure system support activities align with military network and cybersecurity requirements-Provide status updates, documentation, and escalation support as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 03, 2026

Aberdeen Proving Ground, MD

|

System Administrator

|

Perm

|

$83k - $103k (estimate)

{"JobID":515007,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-76.13,"Longitude":39.47,"Distance":null},"State":"Maryland","Zip":"21005","ReferenceID":"NYC-529113bd-fbf0-4826-94b0-63907ef2409e","PostedDate":"\/Date(1775245642000)\/","Description":"Insight Global is looking for a System Administrator to join one of their federal contracting clients in the Baltimore, MD area. The System Admin will support a SATCOM contract and will be in charge of operational support, sustainment, and oversight of STRMM (SATCOM Terminal Remote Management and Monitoring) systems across local and remote environments ? configuring and monitoring satellite dishes remotely. This role works closely with Network Engineers, vendors, and military stakeholders to ensure system availability, security compliance, and timely resolution of issues. An active Secret security clearance is required.This is a fully onsite opportunity ? 5 days a week. Essential Duties \u0026 Responsibilities-Support Network Engineers with STRMM software updates across cluster and terminal servers-Coordinate with CodeMettle to implement applicable IAVA updates and deploy required patches to remote systems-Work with SMC Help Desk personnel to oversee sustainment and support activities for local and remote STRMM systems-Monitor and manage CodeMettle-assigned trouble tickets, ensuring issues are tracked and resolved from open to close-Coordinate with AFCENT and CodeMettle engineers to troubleshoot and resolve STRMM-related system issues impacting the AFCENT network-Ensure systems remain compliant with military cybersecurity and operational requirements-Provide documentation, reporting, and status updates as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"System Administrator SECRET","City":"Aberdeen Proving Ground","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Active Secret clearance-Bachelor?s Degree OR 10 years of related experience-Minimum 4 years of IT customer support experience-Minimum 2 years of experience supporting systems in a military environment-Experience supporting enterprise systems in a DoD or cleared environment-Familiarity with system patching, updates, and vulnerability remediation (IAVA) Information Assurance Vulnerability Alert","Skills":"-Bachelor?s degree in computer science or related technical discipline","Industry":"System Administrator","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":103490.3800,"SalaryLow":82792.3040,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a System Administrator to join one of their federal contracting clients in the Baltimore, MD area. The System Admin will support a SATCOM contract and will be in charge... of operational support, sustainment, and oversight of STRMM (SATCOM Terminal Remote Management and Monitoring) systems across local and remote environments ? configuring and monitoring satellite dishes remotely. This role works closely with Network Engineers, vendors, and military stakeholders to ensure system availability, security compliance, and timely resolution of issues. An active Secret security clearance is required.This is a fully onsite opportunity ? 5 days a week. Essential Duties & Responsibilities-Support Network Engineers with STRMM software updates across cluster and terminal servers-Coordinate with CodeMettle to implement applicable IAVA updates and deploy required patches to remote systems-Work with SMC Help Desk personnel to oversee sustainment and support activities for local and remote STRMM systems-Monitor and manage CodeMettle-assigned trouble tickets, ensuring issues are tracked and resolved from open to close-Coordinate with AFCENT and CodeMettle engineers to troubleshoot and resolve STRMM-related system issues impacting the AFCENT network-Ensure systems remain compliant with military cybersecurity and operational requirements-Provide documentation, reporting, and status updates as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 02, 2026

Toronto, ON

|

Security Engineering

|

Contract

|

$40 - $50 (hourly estimate)

{"JobID":514189,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5J 0","ReferenceID":"TOR-3a96e279-2a7d-46e6-8c18-16fa6a508ec3","PostedDate":"\/Date(1775131925000)\/","Description":"In this role, the individual will be responsible for developing and refreshing cyber security awareness training on a quarterly basis to ensure content remains current, engaging, and aligned with evolving security risks. They will regularly design and update training materials that cover key topics such as phishing, safe remote working practices, mobile device security, and the proper handling of sensitive and PII data.On a monthly basis, they will deliver security awareness training sessions to employees, both virtually and in person, tailoring messaging to suit a broad, non-technical audience. This includes presenting content confidently to large groups, facilitating virtual instructor-led training (VILT) sessions, and clearly communicating key security messages in an accessible, easy-to-understand manner. The role also involves translating technical security concepts into plain language to drive awareness, understanding, and behavioural change across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cyber Security Awareness Training/Development Consultant","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 7-15+ years of experience working within training and development-Training and developing content for Cyber Security Awareness for large enterprises-Deep understanding of concepts such as phishing, mobile device security, handling P.I.I data, remote working safety -Developing and delivering presentations -Developing online training modules within a VILT classroom session -Creation of an online training / course development -Translate security terminology to laymen?s language for their audience -Excellent PowerPoint skills and able to delivery key messages to a large audience virtual and in-person -Excellent communication skills","Skills":"","Industry":"Security Engineering","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":50.0000,"SalaryLow":40.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

In this role, the individual will be responsible for developing and refreshing cyber security awareness training on a quarterly basis to ensure content remains current, engaging, and aligned with... evolving security risks. They will regularly design and update training materials that cover key topics such as phishing, safe remote working practices, mobile device security, and the proper handling of sensitive and PII data.On a monthly basis, they will deliver security awareness training sessions to employees, both virtually and in person, tailoring messaging to suit a broad, non-technical audience. This includes presenting content confidently to large groups, facilitating virtual instructor-led training (VILT) sessions, and clearly communicating key security messages in an accessible, easy-to-understand manner. The role also involves translating technical security concepts into plain language to drive awareness, understanding, and behavioural change across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 09, 2026

Phoenix, AZ

|

Help Desk

|

Contract

|

$16 - $20 (hourly estimate)

{"JobID":517153,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-112.06,"Longitude":33.34,"Distance":null},"State":"Arizona","Zip":"85044","ReferenceID":"PHX-3344edd3-e241-4d3e-a385-7b4c70b35525","PostedDate":"\/Date(1775758705000)\/","Description":"A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. You will be responsible for working directly with internal customers and end-users while supporting them both in person and remotely. You will communicate with end users directly via chat support and over the phone. It is important that you are able to type in a timely manner as these chat sessions will be monitored and requests are expected to be completed quickly. You may need to remote into end-users devices which can include laptop, desktop, mobile device, tablet, etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing some AI technology to help with initial chat and ticket creation, training AI agents for agent assist - writing tickets, pulling information or documentation for support, and escalation to Tier II if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite Service Desk Technician","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? At least 2+ Years of Help Desk, Service Desk or Tech Support Experience at the Enterprise level? Experience with Remedy Ticketing System or Similar ? Windows System experience (Excel, Outlook, O365)? Familiarity with MS Products - Teams, Co-Pilot? Strong multi-tasking capabilities, must maintain 2 contacts at a time or 1 Phone Call ? At least 30 Contacts a day in previous roles Knowledge of SCCM and Remote Connectivity tools","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large financial enterprise in Phoenix, AZ is looking for a Help Desk Technician to join their IT Support and Service Desk team. You will be responsible for working directly with internal customers... and end-users while supporting them both in person and remotely. You will communicate with end users directly via chat support and over the phone. It is important that you are able to type in a timely manner as these chat sessions will be monitored and requests are expected to be completed quickly. You may need to remote into end-users devices which can include laptop, desktop, mobile device, tablet, etc. They handle a large majority of Level 1 Tickets at the desk and then are implementing some AI technology to help with initial chat and ticket creation, training AI agents for agent assist - writing tickets, pulling information or documentation for support, and escalation to Tier II if needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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