Job Search Results for desktop support
Aug 18, 2025
Orange, CA
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Desktop Support
|
Contract,Perm Possible
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$20 - $25 (hourly estimate)
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Insight Global is looking for a Desktop Support Technician to work ON-SITE for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer... equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This technician will also be relied on for various projects ranging from go-live and deployment support, to windows upgrade support. This individual may be needed for the support of the client's new clinics throughout OC / LA / IE.1. Work Environment - Functional Demands Work Environment - Functional DemandsLight - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).2. Physical Activity Requirements Physical RequirementsOptionsBendingOccasionalCarry ObjectsOccasionalClimbingOccasionalKeyboard use/repetitive motionFrequentPinching/fine motor activitiesOccasionalPush/PullOccasionalReaching forwardOccasionalReaching overheadOccasionalSittingOccasionalSquat/kneel/crawl (Squad & Knee)OccasionalStandingOccasionalTalk or hearContinuousTaste or smellNot ApplicableTwistingOccasionalWalkingOccasionalWrist position deviationNot Applicable3. Physical Activity Lifting Physical LiftingPhysical Lifting PoundsLifting (Floor to waist level) - Occasional 0-35%From 11-25 PoundsLifting (Waist level and above) - Occasional 0-35%From 11-25 PoundsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 12, 2025
Lutz, FL
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Desktop Support
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":443728,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-82.46,"Longitude":28.13,"Distance":null},"State":"Florida","Zip":"33549","ReferenceID":"TPA-fa63ae70-56d4-4d87-8dde-315e435acf87","PostedDate":"\/Date(1757695644000)\/","Description":"Insight Global is seeking a desktop support analyst local to the Tampa area to work on-site 5 days a week. This IT support role involves providing on-site, remote, and phone assistance to business partners, managing hardware and software installations, troubleshooting, configurations, and upgrades. The position requires addressing and escalating technology-related issues, ensuring timely resolution, creating support documentation, and maintaining professional communication. Additionally, the role includes organizing, maintaining, and tracking equipment and parts for repair and replacementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Analyst","City":"Lutz","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3 years of related IT equipment support experience-3 years of IT customer service experience-Valid Driver?s License-High School Diploma -Great communication and eager to learn","Skills":"-ITIL certification -Microsoft certified product specialist-Service Now experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a desktop support analyst local to the Tampa area to work on-site 5 days a week. This IT support role involves providing on-site, remote, and phone assistance to business... partners, managing hardware and software installations, troubleshooting, configurations, and upgrades. The position requires addressing and escalating technology-related issues, ensuring timely resolution, creating support documentation, and maintaining professional communication. Additionally, the role includes organizing, maintaining, and tracking equipment and parts for repair and replacementWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 17, 2025
Scottsdale, AZ
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Desktop Support
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Contract-to-perm
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$25 - $31 (hourly estimate)
{"JobID":445458,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-111.89,"Longitude":33.61,"Distance":null},"State":"Arizona","Zip":"85260","ReferenceID":"PHL-043bb75c-69c6-4a7b-8838-6ee04b31bec7","PostedDate":"\/Date(1758133571000)\/","Description":"A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Desktop Support","City":"Scottsdale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 4+ years of service desk or desktop support ? Experience operating at a Tier 2 level (tickets are being escalated to them)? Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD)? Ticketing experience (prefer ServiceNow)? Must be OK working in a hybrid role - taking service desk calls/ chat \u0026 providing onsite support? Excellent customer service skills.? Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks)? Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD)? Remote troubleshooting experience or \"remoting in\" using SCCM, Citrix, Screenmeet","Skills":"? Experience with Tanium? Experience working in an enterprise environment (10,000+ endpoints)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global?s is looking for a Tier 2 Desktop Support Analyst to join their team in Scottsdale, AZ. This primary responsibility of the candidate will be taking phone calls from a phone... queue, answering chats, working the unassigned queue and being the desktop support point of contact for the 300+ onsite end users. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 22, 2025
Sacramento, CA
|
Desktop Support
|
Contract
|
$22 - $28 (hourly estimate)
{"JobID":447245,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.38,"Longitude":38.54,"Distance":null},"State":"California","Zip":"95826","ReferenceID":"SMF-0b99fe8d-0fb3-47de-86d0-f1975dc24cbb","PostedDate":"\/Date(1758578090000)\/","Description":"Our client is looking to hire a desktop support technician to help support tickets with internals, computer upgrades, and to help upgrade newest version with their apple phones.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Technician","City":"Sacramento","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:?3+ years of desktop support experience ?Experience with apple products (installing, updating new apple versions)?-Basic technical knowledge of desktop hardware and software troubleshooting ?-Ability to provision and configure laptops, printers, and peripherals for new hires ?-Comfortable working in a ticketing queue (ServiceNow experience is a plus, but not required) ?-Strong customer service and communication skills -Ability to work independently and stay focused during lab-based tasks?-Demonstrates empathy and patience when supporting end users?-Service-oriented mindset with a proactive approach to problem-solving ?-Willingness to learn and grow in a fast-paced IT environment","Skills":"Plus: ?ServiceNow experience","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client is looking to hire a desktop support technician to help support tickets with internals, computer upgrades, and to help upgrade newest version with their apple phones.We are a company... committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 22, 2025
Pittsburgh, PA
|
Desktop Support
|
Contract
|
$14 - $18 (hourly estimate)
{"JobID":446732,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.97,"Longitude":40.43,"Distance":null},"State":"Pennsylvania","Zip":"15212","ReferenceID":"PIT-d1086e82-e0a5-4820-818b-6203003cae24","PostedDate":"\/Date(1758544424000)\/","Description":"Insight Global is looking for a Desktop Support Tech to sit on site in Alleghany County. The candidate will be on a team of 20 individuals overlooking 5000 computers and a number of buildings at different campuses. This candidate should be comfortable with installing software/hardware inside classrooms, fixing/troubleshooting issues on computer systems and setting up equipment used for events on campus. They will need to be able to move between campuses depending on business needs. We are looking for someone who has a good understanding of IT/tech and the ability to learn in a university setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Tech","City":"Pittsburgh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Associates degree ?1-2 years of IT Support Experience ?Must be able to drive to multiple locations in Allegheny County","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Desktop Support Tech to sit on site in Alleghany County. The candidate will be on a team of 20 individuals overlooking 5000 computers and a number of buildings at... different campuses. This candidate should be comfortable with installing software/hardware inside classrooms, fixing/troubleshooting issues on computer systems and setting up equipment used for events on campus. They will need to be able to move between campuses depending on business needs. We are looking for someone who has a good understanding of IT/tech and the ability to learn in a university setting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 22, 2025
Atlanta, GA
|
Desktop Support
|
Contract,Perm Possible
|
$25 - $31 (hourly estimate)
{"JobID":447170,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-84.38,"Longitude":33.78,"Distance":null},"State":"Georgia","Zip":"30309","ReferenceID":"ATL-5bdbf886-e22a-4386-adba-608c49bb4284","PostedDate":"\/Date(1758574448000)\/","Description":"A client in the Midtown/Atlanta area is seeking a Desktop Support Technician to join their Office IT team. This role is ideal for someone early in their IT career who is eager to learn and grow in a fast-paced environment. The primary responsibility is to support employees and contractors with their technology needs, including PCs, Office 365, and basic hardware/software troubleshooting.?Provide front-line support to users via walk-ins, calls, emails, and chat.?Assist with onboarding tasks such as setting up new hires and temporary staff.?Help manage user accounts, devices, and permissions using Microsoft tools.?Support laptop and mobile device setup and configuration.?Troubleshoot common issues with VPN, Office 365 apps, and desktop environments.?Maintain inventory of IT equipment and ensure devices meet compliance standards.?Document support procedures and update internal knowledge base.?Collaborate with senior team members on small projects and process improvements.?Be flexible and willing to assist with general IT tasks as needed.Rate: 25-28/HR based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Technician","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:?Associate or bachelor?s degree in information technology or a related field, or equivalent experience.?3+ year of experience in IT support or help desk roles.?Familiarity with Windows 10/11 and Microsoft Office 365.?Basic understanding of networking concepts.?Willingness to learn and grow in areas like Azure, Intune, and scripting.","Skills":"Nice to Haves:?Exposure to Microsoft Azure or Intune.?Basic PowerShell knowledge.?Experience with virtual desktops or remote support tools","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client in the Midtown/Atlanta area is seeking a Desktop Support Technician to join their Office IT team. This role is ideal for someone early in their IT career who is eager to learn and grow in a... fast-paced environment. The primary responsibility is to support employees and contractors with their technology needs, including PCs, Office 365, and basic hardware/software troubleshooting.?Provide front-line support to users via walk-ins, calls, emails, and chat.?Assist with onboarding tasks such as setting up new hires and temporary staff.?Help manage user accounts, devices, and permissions using Microsoft tools.?Support laptop and mobile device setup and configuration.?Troubleshoot common issues with VPN, Office 365 apps, and desktop environments.?Maintain inventory of IT equipment and ensure devices meet compliance standards.?Document support procedures and update internal knowledge base.?Collaborate with senior team members on small projects and process improvements.?Be flexible and willing to assist with general IT tasks as needed.Rate: 25-28/HR based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 07, 2023
Richmond, VA
|
Desktop Support
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":327470,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.4548181818182,"Longitude":37.5734545454545,"Distance":null},"State":"Virginia","Zip":"23219","ReferenceID":"RIC-ff4970f3-1239-4297-97cb-283bbcc4b7f2","PostedDate":"\/Date(1701944185000)\/","Description":"Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Desktop Support Tech","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Ascertain and meet customer expectationsWork effectively and independently in a fast paced team environment where priorities can rapidly changePrioritize own work activities with minimal guidance and coachingSolve complex problems through discovery and analysis with minimal guidanceComplete complex projects independently with minimal oversight and directionManage competing priorities to meet goalsCommunicate effectively orally and in writingProvide, maintain and follow technical documentationWindows 11SCCMService Desk Ticketing SystemActive Directory","Skills":"Bachelors DegreeOkta","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.2000,"SalaryLow":24.1600,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 27, 2023
Oklahoma City, OK
|
Desktop Support
|
Contract-to-perm
|
$22 - $27 (hourly estimate)
{"JobID":283811,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.4852727272727,"Longitude":35.4631818181818,"Distance":null},"State":"Oklahoma","Zip":"73114","ReferenceID":"OKC-e7941748-9ebd-4c00-956a-02764580d233","PostedDate":"\/Date(1682590587000)\/","Description":"Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Desktop Support Technician","City":"Oklahoma City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 2+ years desktop support experience? Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc.? Experience troubleshooting Mac OS and/or Windows OS? Imaging/Deploying large volumes of equipment? AV Troubleshooting experienceExperience maintaining knowledge-centered support (KCS)","Skills":"? Knowledge in Artificial Intelligence (AI)? Computer Science Degree? A+/Network+ Certification? Experience supporting over 500+ applicationsUnderstanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":26.9200,"SalaryLow":21.5360,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all... desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 08, 2025
Baton Rouge, LA
|
Desktop Support
|
Contract,Perm Possible
|
$23 - $29 (hourly estimate)
{"JobID":441562,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-91.12,"Longitude":30.44,"Distance":null},"State":"Louisiana","Zip":"70809","ReferenceID":"DGO-eda3111c-adbc-4639-9553-6b3fcba7734a","PostedDate":"\/Date(1757339924000)\/","Description":"We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests, assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Tech (Level 1)","City":"Baton Rouge","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Associate?s degree in IT, Computer Science, or related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and PC repair - Familiarity with Microsoft 365, Active Directory, and basic networking concepts - Excellent verbal and written communication skills with a customer-first mindset - Ability to prioritize and manage multiple tasks in a fast-paced environment","Skills":"- CompTIA A+ or similar IT certification - Experience with ticketing systems (FreshService, Zendesk, ServiceNow) - Familiarity with remote support tools (TeamViewer, AnyDesk, RDP)","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":29.0000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 09, 2025
New York, NY
|
Desktop Support
|
Contract
|
$32 - $41 (hourly estimate)
{"JobID":442432,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10017","ReferenceID":"CHI-931a4a04-07a2-49c6-810d-cb997089bfc4","PostedDate":"\/Date(1757454190000)\/","Description":"The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff. Specific responsibilities include:Provide technical support for users of desktop hardware and software; users can be in remote locationsTroubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reportingTroubleshoot printers and copier interfacesTrack and resolve incidents and requests in an incident management systemPerform a variety of support activities including inventory and coordination with outside technology vendorsWork overtime hours, weekend hours and on-call hours as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support (Onsite)","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree preferredTwo-four years of experience configuring, installing, troubleshooting and repairing printers, PC and laptopsStrong technical knowledge of Windows 7 \u0026 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systemsProficiency in troubleshooting desktop computer issues, both hardware and softwareExperience with supporting mobile devicesIn addition, the ideal candidate will be or haveExcellent customer services skillsExcellent communication skillsTeam player attitude","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.5700,"SalaryLow":32.4560,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Desktop Support Technician role presents an opportunity to solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff. Specific... responsibilities include:Provide technical support for users of desktop hardware and software; users can be in remote locationsTroubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reportingTroubleshoot printers and copier interfacesTrack and resolve incidents and requests in an incident management systemPerform a variety of support activities including inventory and coordination with outside technology vendorsWork overtime hours, weekend hours and on-call hours as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.