Job Search Results for desktop support

Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all... More desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a skilled Desktop Support Analyst to join our team. The ideal candidate will have experience in providing desktop support and ensuring a high level of customer satisfaction with... More systems and applications, preferably in the Mortgage industry. As a Desktop Support Analyst, you will be responsible for supporting end user devices including PC's, Macs, Printer/Scanners, mobile devices, and more. You will set up, troubleshoot, and maintain conference room technology support throughout the site. You will be responsible for deploying various software and related licenses as well as hardware and new PC/Mac deployments. This will be a fully onsite role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for two Desktop Support Technicians to join the team with one of our financial services clients. One technician will work in the San Francisco office and another technician... More will work in the Menlo Park office. This role will be an on-going contract, supporting the users in the given office you are responsible for 5 days/week during normal business hours. You will mainly be supporting Windows based applications, but there are some MacBook's in the environment, as well. You will be expected to answer calls and in person requests, and handle tickets as they come in. You will be expected to handle Level 1 - Level 3 based troubleshooting.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a skilled Desktop Support Specialist to join their team in Tampa, FL. In this role, you will provide essential support to internal employees via Service Now, addressing and... More resolving hardware-related issues. With the company managing 18,000 computers nationwide, your monthly tasks will involve handling 150-200 laptops and desktops. We are looking for a candidate with a proven track record in troubleshooting, triaging, imaging, and decommissioning devices. Proficiency in software troubleshooting is also highly valued. Additionally, you will assist with the packing and shipment of these devices. The ideal candidate will possess a proactive attitude, strong customer service skills, and excellent communication and documentation abilities, which are critical for success in this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global's largest real estate customers is seeking a desktop support technician to support their largest brokerage. Ideal candidate has extensive white-glove customer service experience... More that can handle extremely high pressure situations. This role is fully onsite at the brokerage headquarters in New York City and will require support from 9am-5:30pm on all weekdays.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Desktop Support Analyst, you will support the onsite Mail Order Pharmacy by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and... More software programs. Some of the main responsibilities for this opportunity include:?Troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. ?Proactively monitoring and performing preventative maintenance.?Identifying technical issues and escalating to appropriate second level groups if needed.?Collaborating to identify root causes. ?Creating checklists and procedures for problem control and prevention.?Working in a team setting, sharing information.?Responding, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates. ?Resolving work orders and problem tickets across multiple locations including those remotely supported.?Providing 24 x 7 on-call support as assigned including weekends.?Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks.?Installing and maintaining equipment located on the floor as well as overhead.?Moving printers, monitors, and other equipment as needed.?Shift hours are oMonday-Friday 9:30am-6:00pm ET. oCover PTO for 2nd shift employees.Compensation: $20/hr to $25/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Support Specialist is responsible for helping the company leverage technology to improve our business systems, software, and processes. The position requires strong technical understandingof... More computer systems, training, implementation, best-practices, and technical problem solving. Maintaining operation of the corporate data center, corporate office, regional offices and warehouses and remote users. This includes new laptop builds and upgrades, break fix, peripheral support, keeping accurate asset inventory, assistance with server, network, phone systems and audio-visual equipment. Must maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation as well as documentation of all IT related equipment, inventory management and company assets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Title: Deployed Support AnalystLocation: Norfolk, VAJob Type: Full-time & 5 days in office (no flexibility for hybrid or remote) Duration: 6 Month Contract with potential hireSalary: 20-24hr... More Day-to-DayInsight Global is seeking a Desktop Support Analyst to support campus-wide IT services at a leading diversified industrial technology university. This role provides hands-on technical support to faculty, staff, and students, delivering exceptional customer service across multiple support channels. The Desktop Support Analyst will be responsible for resolving technical issues through ticketing systems (TDX), walk-in support, phone calls, emails, and meetings. Responsibilities include troubleshooting hardware and software issues, supporting desktop and PC setups, and assisting with Spartan Gaming Network field deployments. This role also requires frequent documentation of IT processes, SOPs, and training materials, as well as performing basic hardware installations and maintenance across campus. Commonly used systems and tools include Active Directory, ServiceNow, Intune, and internal standard operating procedures and training resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled Desktop Support Analyst to join our IT team on a large, dynamic media campus. This role is critical in ensuring seamless technology experiences for our staff,... More creatives, and executives. The ideal candidate will be equally comfortable supporting Windows and macOS environments, with a strong focus on customer service, reliability, and problem-solving.Key ResponsibilitiesProvide technical support for Windows and macOS desktops, laptops, and mobile devices.Manage and administer JAMF for macOS/iOS devices, ensuring compliance and smooth deployment.Utilize ServiceNow to track, prioritize, and resolve incidents and requests.Support campus infrastructure including printers, phones, and peripheral devices.Troubleshoot hardware and software issues quickly and effectively to minimize downtime.Deliver excellent customer service by communicating clearly, empathetically, and professionally with end users.Collaborate with IT teams to escalate and resolve complex issues.Maintain documentation of processes, solutions, and best practices.Ensure reliability and uptime across all supported systems and devices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Provide Tier II support for Windows-based desktops and laptops.Install, configure, and troubleshoot peripheral devices (printers, scanners, monitors, etc.).Perform password resets and account... More management in Active Directory.Assist with network connectivity issues and basic server refresh tasks.Execute scheduled system updates and hardware refreshes.Document incidents, resolutions, and maintain accurate support logs.Lead and supervise a small team of Tier I support technicians, providing guidance and training.Coordinate escalations and ensure timely resolution of technical issues.Ensure compliance with IT security policies and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less