Job Search Results for desktop support

Technical certification or relevant vocational trainingWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an... More equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is looking for a Network Specialist to sit onsite within a school district in Westchester County, NY. This person will be spending 100% of their day handling L2 IT support. They will be... More supporting staff members and students throughout the district, working directly with executives, teachers, and staff in order to resolve tickets within ServiceNow. This could include maintenance or troubleshooting of routers, switches, or servers, supporting web filters, creating images, managing group policies, resolving network connectivity issues etc. as well as providing day to day software and application support, troubleshooting and break fixing desktop PCs, printers, smartboards, and phones. They will be completing, on average, about 8-14 tickets a day. This person will also be responsible for helping the Jr. Network Specialists on site in terms of direction and technical guidance. They should have a strong understanding and ability to support networks and troubleshoot issues, with prior experience in a networking focused role. During the summer months, they will be doing project work such as new technology roll outs, migrations, upgrades, etc. This individual needs to have strong communication and sharp customer service skills in order to communicate issues and solutions with the staff they are supporting. This person needs to be comfortable with pay in the range of $25/hr to $28/hr dependent on years of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs... More post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician LeadsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

-Generate daily and weekly reports with visuals that highlight the top 5 factors impacting progress, ensuring critical thinking in data interpretation.-Process large datasets, filter out irrelevant... More information, and forecast trends with built-in milestones.-Collaboration with team members and stakeholders to monitor project progress and make adjustments as needed-Help manage and process large volume of data requests that come in-Implement and provide expert guidance on Smartsheet best practices and optimization-75% development/Implementation of Smartsheet applications and 25% of creating standards and training others on implementation-Aggregate and analyze proprietary data to maximize usage and efficiency of Smartsheet platformWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service... More desk, and any technicians that are tied to the project.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a dedicated PC Deployment Technician with experience in PC hardware and Windows 11 to join our team. This role involves deploying PCs within a Windows environment, setting up hardware,... More and troubleshooting network issues. This role will include walking and carrying PCs, so must be comfortable. Each technician will be responsible for 5-10 PCs per day. Strong troubleshooting and problem solving skills required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client in the Cincinnati area is looking for a Contact Center Analyst to join their team for a direct hire opportunity. As a Contact Center Analyst, you will support the core applications (NICE... More CXone and supporting products) that enable the Contact Center organization to provide support. You will be a subject matter expert, assuming responsibility for routine moves, adds and changes. This role requires experience supporting omni-channel contact center solutions. You will have proven technical experience supporting medium-large Contact Center environments and strong customer service mindset. This position will serve as support to the implementation team, partnering with the business to ideate, design, implement and support core functionality as well as future innovation. This individual will work closely with the other Nice CXOne Engineers to troubleshoot the implementation of about 400 seats in the call center. Primary work will include troubleshooting & admin work in the new platform. You will gather tasks through ServiceNow, an internal platform, & Teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and... More inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.pay rate: $25/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

oAt least mid-level IT tech experienceoResponsible for everyday troubleshooting & support around desktop environmentoGood foundational desktop and network experience but can be coached if needed in... More some areasoGood foundational understanding of networking principalsoExperience with Cisco network equipmentoExperience working with vendorsoSCCM, and Windows (currently on Win 10 and moving to Win 11) in the desktop environmentWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is the nations largest provider of hospice (or end-of-life care) care in the United States, operating 49 hospice programs in the US. Theyre looking for a system engineer to... More join their team to assist with effective deployment, configuration, operation, and maintenance of employee-facing technology systems. Working under the direct supervision of the Supervisor of Client Engineering & Director of IT Support and Client Engineering, this role focuses on the management and administration of applications and systems, ensuring they align with industry best practices and organizational requirements. Other responsibilities include but are not limited to: ? Collaborate with leadership to develop and implement a framework ensuring regular updates and maintenance of desktop images, mobile devices, VDI Infrastructure, and related systems.? Implement VMWare technology solutions for Virtualization, networking and storage infrastructures.? Conduct technical investigations of customer reported issues and perform root cause analysis.? Participate in design decisions.? Contribute to product documentation and manuals.? Perform system maintenance as needed.? Implement IT Change Control processes in coordination with the Client Engineering team.? Collaborate with cross-functional teams to assist in designing and implement technology solutions, emphasizing redundancy, scalability, and security.? Work with leadership to maintain a team dashboard illustrating Key Performance Indicators related to team performance, and environmental performance.? Assist in designing and developing computing solutions that enhance the end-user experience.? Develop and oversee a Quality Assurance program, including pilot groups, to maintain high-quality system output.? Coordinate with IT Support teams to ensure effective knowledge transfer and alignment.? Work on creating a consistent user experience across various form factors, including iPhone, iPad, Laptop, Desktops, and VDI.? Identify areas for policy and procedure improvements and provide recommendations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less