Job Search Results for desktop support

A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day:Client Support. You will help our clients manage their... More business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A fortune 500 client is searching for an IT Support Technician to join their chemical plant in the Clear Lake area. The selected candidate will be working in a fast paced environment, so they should... More be a go-getter who enjoys continuously learning and growing. This is a great opportunity to join a dynamic team with exciting initiatives! Key accountabilities are as follows: - Resolves Level 1/Level 2 incidents and fulfills service requests (phone, e-mail, walk-up, self-service portal) for all end users in accordance with service level targets while demonstrating the highest level of customer service - Provisions and maintains all end-user computing equipment, such as desktop/laptop hardware, software, and peripherals in accordance with IT operations policy and procedures - Escalates incidents to the appropriate IT operations resources in accordance with established procedure - Monitors open tickets for accuracy, urgency and problem resolution within prescribed Service Level Agreements - Creates and maintains document repository of fixes, installation procedures, technical tips, and other office technology processes - Identifies, researches, and assists with implementation of new technologies in accordance with IT operations policy and procedures - Tracks and manages IT assets (logical and physical) in accordance with IT operations policy and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping... More end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The IT Support Specialist provides first-level technical support to end users, ensuring timely resolution of hardware, Windows 11, Microsoft 365, printer, connectivity, warehouse technology, and... More approved business application issues. This role focuses on excellent customer service, accurate ticket documentation, SLA adherence, and support of daily IT operations across office and warehouse environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Helpdesk professional for a aerospace cusomer in St. Pete, FL. Based at the company?s headquarters, this individual will serve as a trusted IT resource, providing hands-on... More support while maintaining a high level of professionalism when interacting with executives and employees at all levels. This role requires someone who is sharp, personable, and able to operate independently in an executive-facing environment.Location: On-site (980 schedule)Key ResponsibilitiesProvide day-to-day technical support for end users, including hardware, software, and account-related issuesTroubleshoot and resolve computer, laptop, printer, and peripheral device problemsAssist users with software installations, application downloads, upgrades, and configurationsSupport Microsoft technologies including Windows OS, Microsoft 365, Outlook, Teams, and related applicationsPerform password resets, user account administration, and access managementDiagnose and escalate issues involving servers, networking, and infrastructure as appropriateSupport emerging technology initiatives, including AI tools and productivity platformsDocument incidents, resolutions, and technical proceduresDeliver exceptional customer service while supporting both standard users and executive-level stakeholdersPartner with internal IT teams and nearshore resources to ensure timely issue resolutionWhat Success Looks LikeEmployees view you as their go-to technical resourceYou efficiently manage multiple support requests while maintaining excellent customer serviceTechnical issues are resolved quickly and professionally, minimizing business disruptionExecutives and end users alike trust both your technical expertise and professionalismWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a skilled PC Refresh Technician to support a large-scale hardware refresh initiative within their healthcare system. The technician will be responsible for refreshing... More approximately 20 HP desktop and laptop devices per week over a multi-month period. This role requires hands-on, in-person support and a strong commitment to delivering exceptional service in a fast-paced environment.Key Responsibilities: Execute PC refresh activities, including imaging, configuration, and deployment of HP desktops and laptops.Migrate user data and ensure proper functionality of refreshed devices.Provide white-glove end-user support during the refresh process to minimize disruption.Coordinate with hospital staff to schedule refreshes and maintain workflow continuity.Maintain accurate documentation of completed refreshes and update asset management systems.Troubleshoot hardware and software issues as needed.Adhere to organizational security and compliance standards throughout the refresh process.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is is seeking a Senior VDI Engineer support a growing financial technology company. This individual will lead and scale their AWS WorkSpaces environment, drive observability with... More DataDog, and provide production engineering support across identity, endpoint management, and automation. Key responsibilities include:Key Responsibilities- Lead VDI migrations for contractors/employees into the AWS WorkSpaces environment, including onboarding, image/profile strategy, access control, and cutover support- Own the deployment and integration of DataDog monitoring for the AWS VDI stack, including metrics, logs, traces, dashboards, SLOs, and alerting- Provide L3 production engineering support across the multiple applications within the Corp. IT environment- Design and maintain secure baseline images (Windows and Ubuntu), golden images, and automated pipelines for image updates- Develop runbooks, documentation, and knowledge articles; train L1/L2 teams and offshore partners- Participate in incident response, post-incident reviews, capacity planning, and on-call rotations- Drive continuous improvement: automate repetitive tasks, reduce MTTR, improve reliability and user experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This individual will provide tier 3 support for POS systems across retail store locations, troubleshooting complex hardware and software issues impacting store operations. They will be responsible... More for maintaining and updating Windows-based POS environments, including testing, documenting, and deploying OS patches and system updates. On a daily basis, they will support and configure various hardware components such as POS terminals, pin pads, and mobile devices like handheld scanners and printers. The role also includes working in internal QA and development environments, assisting with testing, scripting, and ongoing system improvements. Additionally, they will collaborate with cross-functional teams and take ownership of projects and escalations, ensuring minimal downtime and a seamless experience for store employees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a skilled and detail-oriented Printer Technician to join one of our top healthcare provider's IT team in Baytown. The ideal candidate will be responsible for maintaining,... More troubleshooting, repairing, and installing a variety of printing equipment across the facility. This person will be working through the ServiceNow ticketing system to provide phone, email, and in person printer hardware support as needed to ensure all departments have reliable access to printing services. This is looking to pay between $23-25/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day Insight Global is looking for a Plant IT Engineer to join the team at an automotive customer located in Metro Detroit. This team is responsible for providing technical support for both... More hardware and software within the company's manufacturing plant on a 5x24 basis. As the Plant IT Engineer you will be implementing, maintaining and troubleshooting IT applications in the plant to ensure maximum contribution to productivity, quality and responsiveness. The Plant IT Engineer also facilitates the implementation of IT enablers in the plant to support the company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. You'll provide technical support for both IT applications and infrastructure while also focusing on the integration and long term maintenance of the production scheduling execution systems in an assembly setting. This position provides an excellent opportunity both to apply IT skills to manufacturing, and to acquire manufacturing experience that will enhance long-term career potential. This individual must be able to work flexible hours to support a multi-shift operation and requires a rotating schedule- may include days, nights and/or weekends. Compensation: $35/hr to $43/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less