Job Search Results for desktop support

An employer is looking for a Network Specialist to sit onsite within a school district in Westchester County, NY. This person will be spending 100% of their day handling L2 IT support. They will be... More supporting staff members and students throughout the district, working directly with executives, teachers, and staff in order to resolve tickets within ServiceNow. This could include maintenance or troubleshooting of routers, switches, or servers, supporting web filters, creating images, managing group policies, resolving network connectivity issues etc. as well as providing day to day software and application support, troubleshooting and break fixing desktop PCs, printers, smartboards, and phones. They will be completing, on average, about 8-14 tickets a day. This person will also be responsible for helping the Jr. Network Specialists on site in terms of direction and technical guidance. They should have a strong understanding and ability to support networks and troubleshoot issues, with prior experience in a networking focused role. During the summer months, they will be doing project work such as new technology roll outs, migrations, upgrades, etc. This individual needs to have strong communication and sharp customer service skills in order to communicate issues and solutions with the staff they are supporting. This person needs to be comfortable with pay in the range of $26/hr to $29/hr dependent on years of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day:Client Support. You will help our clients manage their... More business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our client is seeking a skilled Endpoint Vulnerability Management Engineer to join a focused team addressing a high volume of workstation vulnerabilities across a large enterprise environment. This... More role is critical in identifying, engineering, and deploying solutions to reduce endpoint risk and improve overall security posture. Key responsibilities include: Vulnerability Management: Analyze and manage vulnerabilities across Windows 10 and 11 workstations. Research CVEs using sources like CISA, NIST, and CVE databases to understand the impact and remediation paths. Interpret vulnerability data from tools such as Qualys or similar platforms.Solution Engineering & Deployment: Design, test, and deploy remediation solutions for identified vulnerabilities. Collaborate with desktop engineering teams to ensure compatibility and effectiveness. Troubleshoot and resolve issues related to patching and endpoint hardening.Lab-Based Testing: Work onsite in a lab environment with a small, agile team. Conduct hands-on testing of patches and configurations before enterprise-wide rollout.Cross-Functional Collaboration: Partner with security, IT operations, and compliance teams to align on remediation strategies. Provide documentation and reporting on vulnerability trends and resolution progress.Compensation: $50/hr to $57/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping... More end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer in Phoenix is looking for aDesktopSupportTechnician to join their team. This individual will be a part of a 7 person teamsupporting 3,000-4,000 internal users on a daily basis. They will... More be responsible for maintaining, troubleshooting, documenting, and repairingdesktopsystems, hardware, and software. TheDesktopSupportTechnician will be responsible for 10-25 tickets daily, will be conducting both inbound and outbound calls, and required to travel to various clinics/sites when necessary.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Main point of contact onsite for IT equipment and access. Provide support for desktops, laptops, printers, peripherals, networking infrastructure and other computer related devices. Ensure proper... More documentation, notification, escalation, tracking, and follow up of all incidents. Track all the IT assets and inventory. Complete RMA processes for IT equipment. Participate in periodic maintenance and infrastructure improvement projects after hours, and on weekends. Provision and maintain user access. Ensure all incidents are tracked in the ticketing system. Write, update, and edit knowledge base articles Complete preventative maintenance for hardware and software services. Flexible availability for occasional on-call support, which may include weekends and holidays. Report security issues. Additional duties and responsibilities as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking motivated and detail-oriented individuals to join a large Energy management team as Entry-Level Building Automation Systems Technicians. In this role, you will learn to understand... More project and service requirements, including specifications, standards, schedules, and safety protocols. You will participate in on-site activities related to the coordination, installation, and commissioning of building automation systems under the guidance of experienced professionals. The Pay rate for this role ranges from $29-$31/hr based on years of experience.Key Responsibilities:Assist with commissioning and startup of new control systems to ensure proper operation.Diagnose, troubleshoot, and repair control system wiring, hardware, and software.Identify and resolve communication issues between control devices and system components.Create, load, test, and tune system databases.Install, replace, and recommission control system devices, equipment, and software.Coordinate activities with subcontractors as needed.Provide on-site training to customers when required.Deliver emergency and warranty services as necessary.Create and maintain test records and as-built documentation.Adhere to project site safety and housekeeping standards.Support basic field startup using standard startup and checkout procedures.Assist senior technicians and project managers with field-directed changes and as-built markups.Support project managers with material delivery, logistics, and LOT (List of Tools) management.Utilize tools such as Design 360, Prometheus, and other applicable engineering applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Helpdesk Specialist for a client local to Vancouver, WA. As an IT helpdesk specialist, you will be a part of a team providing support over the phone, through remote... More access, and in person to internal company employees. We are looking for someone with excellent oral and written communications skills and ability to translate these to our internal knowledge baseStrong teamwork and interpersonal skills. Other responsibilities include PC troubleshooting and networking in a Microsoft Active Directory domain, providing support for email, enterprise applications, and web applications, as well as responding to and resolving submitted work orders within the IT helpdesk queue. OTHER ESSENTIAL DUTIES:Configuring, troubleshooting, and supporting desktops, laptops, printers, phones, etc.Creating and managing accounts in Active Directory.Managing Cloud services (azure, Office 365)Windows Scripting (PowerShell/VB/Python)PC imaging with Kace imaging softwareWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a detail-oriented and proactive iPad Refresh Coordinator to manage the comprehensive refresh process for our iPads. This role involves asset tagging, staging, updating the operating... More system, configuring AirWatch, and ensuring the devices are boxed, packed, and shipped efficiently. The coordinator will also follow up with stores to ensure proper connectivity and functionality at the point of sale.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Provide first line contact for troubleshooting problems with 3D TRASAR and Nalco Water proprietary equipment. Diagnosis and troubleshoot issues and problems on Ecolab Food & Beverage proprietary... More equipment. Provide live phone support to field representatives on standard equipment and e-catalog products referencing specifications, product literature, and pricing. Communicate and provide customers with equipment pricing, warranty, and equipment parts utilizing SAP program Track phone calls and emailed support tickets using ticket tracking system-What ticketing system do you use? How many tickets a day Servicenow Typically 30-35 tickets a day. Provide technical guidance to product marketers, R&D, and commercialization teams in assigned technology areas. Support team vision, goals, and metricsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less