Job Search Results for desktop support

Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and... More fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician.The role is responsible for Desktop Support, and some AD group policy administration.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

As a Desktop Support Analyst, you will support the onsite Mail Order Pharmacy by providing desktop support to include technical advice, guidance, and informal training to customers using hardware and... More software programs. This is a 2nd shift position with the below hours: Wednesday-Thursday ? 3:00pm ? 1:30am ETFriday ? 2:00pm-12:30am ETSaturday ? 12:00pm ? 10:30pm ETSome of the main responsibilities for this opportunity include:?Troubleshooting and restoring routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. ?Proactively monitoring and performing preventative maintenance.?Identifying technical issues and escalating to appropriate second level groups if needed.?Collaborating to identify root causes. ?Creating checklists and procedures for problem control and prevention.?Working in a team setting, sharing information.?Responding, resolving, and documenting service tickets in a timely manner according to service level agreements or assigned completion dates. ?Resolving work orders and problem tickets across multiple locations including those remotely supported.?Providing 24 x 7 on-call support as assigned including weekends.?Completing project tasks independently with little or no follow-up from Manager including assigned change control tasks.?Installing and maintaining equipment located on the floor as well as overhead.?Moving printers, monitors, and other equipment as needed.?Shift hours are oMonday-Friday 9:30am-6:00pm ET. oCover PTO for night shift employees.Compensation: $20/hr to $30/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... More assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Columbus, OH area is seeking a Secret Desktop Support for a contract to hire opportunity. This individual will be responsible but not limited to the following: will answer... More communication to analyze, test, troubleshoot, and evaluate the current systems such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Will be creating tickets in ServiceNow and escalating if need be. Will be operating off a pyramid schedule (2 on, 2 off, 3 on, 2 off, etc.) Must have an active Secret clearance and willing to work 3rd shift (9PM-9AM)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The responsibilities of this classification include providing desktop support to multiple operating systems, performing limited LAN administration duties that include permissions to work on the... More network and servers, and/or serving as an ongoing lead to a group of same or subordinate level staff in a call center or similar setting. This classification provides initial or escalated/referred end user support, diagnosis and problem resolution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a TS Desktop Support Admin to sit in Linthicum Height, MD. In this role, you will provide advanced desktop support for Windows environments, focusing on troubleshooting... More complex integration issues involving networks, servers, and peripherals. You will manage Active Directory tasks, imaging processes, and ticket resolution through Remedy, while delivering exceptional customer service. Daily responsibilities include supporting Microsoft Office Suite applications, remote desktop sessions, and mobile devices, as well as ensuring compliance with security and certification requirements. You will collaborate with internal teams to maintain seamless operations and resolve technical challenges efficiently.Compensation:$40/hr to $45/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing... More support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Provide support for issues related to Microsoft environment (Windows 11 and Office 365).?Format and deploy images on notebooks using SCCM.?Provide support for printer-related issues.?Provide physical... More support for Lenovo notebooks and peripherals (keyboard, mouse, headset, monitor, etc.), including warranty handling when necessary.?Configure and troubleshoot Apple and Samsung smartphones.?Monitor infrastructure equipment and promptly notify the respective teams in case of alerts.oExample: if a switch port is blinking a red light? notify the network team.oExample: if a server or UPS emits a beep ? notify the server team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Desktop Administrator to work onsite in Suit & Tie and be responsible for installing, maintaining, and supporting PC infrastructure (hardware and software). They will be... More analyzing complicated processes to provide IT solutions for high-volume requests, and deploying IT equipment and services to new employees/transfers (~10/week). This individual will be supporting 20+ worksites located throughout North America and China. Plus assist with high-volume hardware deployments and general IT asset management (this includes, but is not limited to PC workstations, servers, iPhone devices, wireless scanners, kiosk stations, and more).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all corporate end users... More across the enterprise. Project based responsibilities include imaging, hardware/software upgrades, user builds in Active Directory, data transfers and machine configurations. This is a great opportunity for a junior to mid-level candidate looking to get into a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week in Blue Bell. Compensation: $20/hr to $24/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less