Job Search Results for desktop support

Insight Global is seeking a Financial System Support Technician I to provide entry-level support for financial applications and generalized enterprise systems. This role is critical in ensuring... More smooth day-to-day operations by assisting business users with troubleshooting and resolving issues efficiently. The Technician I will focus on basic troubleshooting, ticket resolution, and user assistance, primarily through ServiceNow. Key responsibilities include determining whether issues are application-related or connectivity-based, supporting financial workflows, and maintaining accurate logs of all activities. The ideal candidate will have strong customer service skills, patience, and the ability to communicate effectively with non-technical users. Exposure to enterprise environments is essential, as this role supports financial applications such as Oracle (preferred) and Epic. This position requires an aptitude for learning new technologies quickly and the ability to work in a fast-paced environment where attention to detail and problem-solving are paramount. Candidates should be comfortable handling multiple tickets daily and providing clear, empathetic communication to business users who may not have technical backgrounds.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is currently seeking a Remote SAP Printer/VPSX Technician for a large pharmaceutical client. This person will be joining an existing team responsible for implementing, enhancing,... More supporting, and troubleshooting issues related to a VPSX software, SAP software, and printers across the world. This person will be responsible for configuration changes to SAP/VPSX for new sites or printers, troubleshooting of new tickets for tier 1 issues, and escalation of tier 2/3 issues to the larger team as needed. This person should have experience supporting SAP solutions, ideally focused on printing, and excellent communication.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Technical Support Specialist supporting a client in Suffolk, VA. This person is responsible for assisting customers with technical issues or questions relating to... More computer hardware, applications, software devices, and monitoring systems. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone, and meeting and speaking with them about installing hardware or software on their computers. Compensation: $20/hr. to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Financial System Support Technician II to provide advanced support for financial applications and enterprise systems. This role is responsible for handling complex... More break-fix issues, managing user permissions, and generating and analyzing financial reports. The Technician II will make informed decisions on issue resolution, mentor Level I technicians, and ensure all support activities are accurately tracked in ServiceNow. The ideal candidate will have strong communication skills to interact effectively with non-technical business users and the ability to manage multiple priorities in a fast-paced environment. This position requires deep knowledge of enterprise-level financial systems, with experience in Oracle (highly preferred) and Epic being essential. Candidates should demonstrate technical aptitude for troubleshooting, configuring system settings, and contributing to process improvements while maintaining a customer-focused approach.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

*Performs equipment cleaning tasks related to small parts used in clean rooms (process areas) per approved standard operating procedures (SOPs) and in accordance with production schedules.oThis... More includes loading of parts washer, unloading of parts washer, bagging, and labeling of small parts used for manufacturing productionoMaintaining small part inventoryoGowning into the clean room includes donning a gown (jumpsuit), hood, shoe covers, gloves, hairnet, and facemask *Following current good manufacturing practices (cGMPs).oTechnicians will be expected to document the performed tasks accurately and per the approved procedure. All documents are subject to review by regulatory agencies and therefore must be maintained appropriately. *Performing unit operations in a timely manner to meet production schedules. *Flexibility and continuous support must be always provided to assist 24/7 manufacturing operations. *Follows current good manufacturing practices (cGMPs) including proper documentation of training. *Ensures all tasks are performed in a manner consistent with safety standards. *Flexibility to work according to the production schedule, as required. *Understand and adhere to strict clean room microbial controlsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is for our large software client located in Herndon, VA. We are looking for a skilled and experienced Endpoint Administrator to join our IT team. The ideal candidate will have expertise in... More managing endpoint security, particularly in handling Tenable logs with vulnerabilities, and coordinating with end users for patching and remediation. This role involves performing remote script execution, monitoring encryption processes, and troubleshooting migration issues.Proven experience as an Endpoint Administrator or similar role.Strong knowledge of endpoint security tools, particularly Tenable.Experience with remote script execution and encryption management.Excellent troubleshooting skills and experience with migration projects.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Modern Desktop Administrator) are a plus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their day... More by reviewing system health reports and addressing any urgent IT issues. They ensure the smooth operation of Windows hardware and software, and troubleshoot any Cisco device issues as well. A significant part of the role involves traveling to dealerships within your metropolitan area to handle on-site issues and prevent potential IT problems (15+ dealerships that require driving from Portland to Eugene). You will also work on network improvements and preventative maintenance tasks. You'll end your day by documenting work and communicating the days IT issues and resolutions to stakeholders, with action items to come or that have been completed. This role requires a proactive approach, strong problem-solving skills, and frequent travel. The goal is to not just fix IT issues, but to anticipate and prevent them, ensuring system efficiency and security. Any travel for this role is expensed through the company as well!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

*Providing assistance to end users for firm-approved applications using a variety of different methods; those applications include: Microsoft Office, Outlook, iManage, ChangePro, Metadata Cleaning... More Assistant, inTapp Time, Remote Desktop Services, VPN, and other applications as deemed necessary *Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; scanning computers for viruses *Troubleshooting and resolving problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem *Setting up and configuring desktop and notebook computers and printers, initializing and stabilizing performance *Meeting and coordinating with other local Technology department members on product installation, training, and supportWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client of Insight Global is looking for a Client Support Specialist to join their team in Alpharetta, GA. What you can expect on a typical day:Client Support. You will help our clients manage their... More business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Desktop Support Specialist/Refresh Specialist for a utility client in Minneapolis, MN. This position will be local to the Twin Cities and will require some travel around... More the metro area to different service locations as needed. This role will be comprised of hardware refreshes where they will be responsible replacing existing/old hardware with new/updated hardware. The hardware is prebuilt but may require some assembly in certain cases. We are looking for individuals with roughly 3-5 years of experience in a desktop/helpdesk support. The other part of this role will entail desktop/end user support functions where you will be tasked with troubleshooting hardware and software related issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less