Job Search Results for it manager

Remote Scrum Master/Technical PM

A hospitality company in Colorado is looking for a Technical Project Manager/Scrum Master to join their agile development group. This group is responsible for the development of large-scale capital... More projects to enhance guest experiences and internal functionality. In this role, you will be responsible for facilitated scrum events and sprints, as well as removing roadblocks and promoting continuous improvements to the project. From a PM standpoint, you will assist with project planning, documentation, budget management, team coordination, and stakeholder communication. This is a fast paced environment, and will take strong organizational skills and adaptability to be successful. This position is a 9-month contract with opportunity to extend through the end of 2026. This is a fully remote position, but priority are MST, PST, and CST time zones. The role is paying an hourly rate of $60-68/hr, insurance benefits offered day one, and a 401K program offered on your 91st day. If you're interested, please apply today!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

HR PM (UKG Project focus)

We are looking for a PM to support the UKG SaaS implementation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work... More every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

PC Tech

A wholesale distribution client of Insight Global is seeking 4 PC Technicians to join their team for a PC Refresh project. The PC Techs will support the PC refresh initiative by transitioning... More associates from out-of-warranty devices to new IT equipment. They will be responsible for the deployment and setup of new PCs, and assist associates with device migration, software setup, and basic IT support. Day-to-DaySchedule convenient time with field associates to setup new IT equipment. Maintain calendar invites and prioritize set appointments.Utilize training documents to perform configurations, transfer data, and complete setup of IT equipment. Document ticket & project progress using ServiceNow ticketing, Microsoft Excel, and reporting metrics weekly to Help Desk Manager & Help Desk QA Lead. Respond to phone calls, emails, or web tickets; resolves issues and support all PC Refresh initiatives.Coordinate with support partners to ensure that problems are resolved promptly and effectively by accurately escalating incidents to correct next-level support when appropriate. Utilize an established ticketing system to maintain documentation and work history of open incidents throughout the ticket life cycle. Assist with the setup of new PCs; provide assistance with data migration as needed. Ensure the Help Desk maintains exceptional customer service by meeting or exceeding established Service Level AgreementsOther tasks/duties as assignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Head of Customer Success

We're looking for a customer-centric Head of Customer Success Lead that's comfortable operating in an environment where they need to build their own processes from the ground up. They will be a... More founding member of the Customer Success function and will work directly with the founding team. This role requires a strategic thinker who can manage and grow our customer success team, build strong relationships with customers, and implement processes that enhance customer satisfaction and retention. Reporting directly to the COO, this role is crucial in building our customer success function from the ground up. The successful candidate will play a pivotal role in shaping our customer success strategies and initiatives, ensuring our clients achieve their goals and derive maximum value from our products and services. This is an exceptional opportunity for someone with a growth mindset and experience in the DTC eCommerce sector. Key Responsibilities: * Strategy Development and Implementation: o Develop and implement a comprehensive customer success strategy aligned with our business goals. o Define key performance indicators (KPIs) to measure customer success and satisfaction. o Create and manage customer success playbooks and processes to ensure a consistent and scalable approach. * Customer Relationship Management: o Manage a portfolio of accounts o Build and maintain strong, long-lasting relationships with key customers. o Act as the main point of contact for customer inquiries, concerns, and escalations. o Conduct regular check-ins with customers to ensure they are achieving their desired outcomes. * Customer Onboarding and Training: o Develop and manage both custom and standard customer onboardings to ensure a smooth transition to our products and services. o Create and deliver training materials and sessions to help customers maximize their use of our products. * Retention and Expansion: o Implement strategies to increase customer retention and reduce churn. o Identify opportunities for account growth and upsell additional products and services. o Monitor customer health metrics and proactively address potential issues. * Customer Feedback and Advocacy: o Serve as the voice of the customer within Revenue Roll, advocating for their needs and interests. o Collaborate with the product and engineering teams to communicate customer feedback and influence product development.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE EST - Producer , Creative Services

A large gaming company is looking for a REMOTE EST Producer within Creative Services, and organization that aims to connect users to those experiences to players via amazingmarketing assets both... More in-game, platforms, and touchpoints. Whether through communityoutreach, world-class events, or partnership integrations, the Creative Servicesteam delivers creative to surprise players with new experiences every time they drop in toplay first-party products (games).What Youll do:As a member of the team, you will help bring Game experiences to players. You willfocus on ensuring teams have updated and accurate information available via the projectmanagement and coordination tools. We are looking for individuals who excel in organization, have exceptional communication abilities, and are comfortable managing schedules of complex projects in a fast-paced environment. The ideal candidates are passionate about working in technology and have a history of working within marketing environments.In this role, you will Track progress on first-party product production from Vis ID development throughdelivery of final static assets with teams. Help plan and design production efforts against these by creating project plans, scheduling meetings, taking notes, scoping resourcing needs, and otherwise helping the team stay organized and on track. Work with internal Partnerships teams and external IP holders to understand rightsand approvals processes for licensed promotional materials. Coordinate with marketing, community, and localization teams to define asset needsand support weekly communications across all languages Gather specs and messaging to create, track, localize, and deliver static assets for the global Publishing team. This can include assets for social channels, in-game, websites, merchandising and swag, and platform stores. Recognize and resolve problems and pivots inhibiting successful project outcomes either by working directly with the team and stakeholders or if unresolvable at that level, by escalating to your lead.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SAFe Agile Coach

The role involves coaching and mentoring teams and the Agile Release Train (ART) to enhance performance and deliver high business value. Responsibilities include facilitating ART events and processes... More to align multiple teams with portfolio objectives, managing risks and dependencies, and leading the adoption of lean practices and Scaled Framework. The individual will introduce principles, guide implementation at the division level, and ensure consistency while promoting local optimization and continuous improvement. Additionally, they will serve as a player-coach to upskill Scrum Masters, prepare Product Owners and Managers for Program Increment Planning, and contribute to Communities of Practice across the division and enterprise. This candidate will be compensated based off of experience between $65-85/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Product Analyst

-We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action... More employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Product Owner - REMOTE

Our Healthcare Insurance client is looking to hire a Product Owner for a 1 year remote work from home contract. This position has the option for extensions or conversion to FTE. We are looking for... More experienced Product Owners that have worked in the Healthcare Insurance industry and worked on a external member facing web and mobile application that can be customized. Experience working in SAFe Agile is highly preferred for this role. We are looking for a Product Owner that has worked closely with front-end web software engineering teams for a external member portal. Responsibilities: Manage business requirements of the product to maximize value, translate business requirements into technical requirements. Work with Engineers and architecture to ensure that feature requests are captured correctly and accurately, which includes technical scope support.. Act as the bridge between the business and Engineering/Architecture teams, resolve any confusion, advise on key decisions. Work alongside the team to develop the long-term strategic product roadmap Collaborate with individuals across the organization (including architects, security, quality engineers and others) to ensure product objectives are met. Work within the team on prioritization of the product backlog and the status of development efforts via system demos, drive Agile ceremonies and participate in technical discussions/solutioning sessions to collaboratively determine the correct path forward for the product Proactively work with architecture to ensure that solutions being developed now will continue to be extended and improved in the future. Provide guidance and clarity to internal teams related to business requirements. Promote and drive Agile development methodology to help direct, motivate and guide the Agile delivery teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Director - Commercial & Product - INT'L (UK)

Work with product/sales teams to develop pre-sale strategy specific to each client, help with implementations into clients current custodian/settlement systems (not in the weeds technically but... More overall strategy they should come from previous hands on roles), once sales identifies prospect they must present the product to clients needs and drive conversation about the solution, help grow the securities processing product and align a strategy that is suitable for every client.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Product Owner - Remote

Our Healthcare Insurance Client is looking to hire a Product Owner. This will be a remote work from home contract for 1 year with the possibility of conversion to FTE or extensions.We are looking for... More a Product Owner that has extensive experience in Healthcare Insurance industry, SAFe Agile and working with backend software engineering teams. This team is responsible for digital strategy and all digital products, as well as the development road map and execution of the roadmap. A key part of this team is to build an integrated platform and underlying products to drive engagement and revolutionize health and wellness. This organization is taking on a major initiative to expand its capabilities. This effort will include a completely new approach to developing software .In this role, you will directly impact a large scope of functionality, ensuring members can self-serve for some of our more complex use cases traditionally serviced by phone or mail, such as submitting a claim, finding and understanding their pharmacy plan and costs, as well as managing their health and engaging with a care team.On this team your role will include:? partnering with other product leads, business analysts and system team experts to understand overall business requirements and parse those down into a set of specific stories that the development teams can execute on? helping lead the team to success by working across groups to drive discussion & engagement, create & track user stories in a SAFe/Agile framework.? managing dependencies to mitigate risks and issues across our teams.? ensuring internal product stakeholders needs /expectations are met and promote transparency by effectively communicating both within and across our teams.? Work within the team on prioritization of the product backlog and the status of development efforts via system demos, drive Agile ceremonies and participate in technical discussions/solutioning sessions to collaboratively determine the correct path forward for the product.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less