Job Search Results for it manager

Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

General Manager - Web Applications

Insight Global is hiring a General Manager to lead the Web Applications business unit for a client in the AI and software development space. This role will drive the development of standalone,... More customer-facing web applications built on the clients core platform.Key Responsibilities:Full P&L ownership of the Web Applications unitDefine product and go-to-market strategyBuild and lead high-performing engineering and product teamsDrive customer development and market executionOversee development of proprietary web apps using modern open-source toolsEnsure seamless integration with the core platformManage infrastructure, orchestration, microservices, and databases (Kubernetes-heavy)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

REMOTE Salesforce QA Manager

A large retail company, is seeking a Senior Manager of Quality Assurance ? Salesforce to join its team. In this strategic and hands-on leadership role, the successful candidate will oversee the... More entire quality assurance function for the company's Salesforce platform, developing and executing a comprehensive QA strategy that aligns closely with the organization's roadmap and product delivery goals. The position involves leading, mentoring, and scaling QA teams across multiple digital product lines while promoting consistent quality practices and fostering a broader culture of quality in collaboration with engineering, product, and design teams. Key responsibilities include establishing and enforcing robust QA methodologies, best practices, and standards?such as Agile, CI/CD, and test automation?while defining meaningful KPIs to track quality metrics and drive continuous, data-driven improvements. The role also entails close partnership with DevOps and engineering leads to seamlessly integrate QA processes into the development pipeline. On the technical side, the Senior Manager will oversee the design, creation, and maintenance of automated test frameworks covering front-end, back-end, and API testing, along with comprehensive test planning, case design, execution, and reporting across web, mobile, and backend services. Strong collaboration is essential, as the position requires working closely with Product Managers, Developers, and UX teams to ensure requirements are testable and quality is embedded from the outset, as well as delivering executive-level reporting on QA outcomes, risks, and ongoing quality enhancements. The ideal candidate is a passionate, experienced leader deeply committed to quality excellence, automation, process optimization, and team growth with proximity to the company's Chicago office operations. Apply today!Pay Rate: $90-$95/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Social Marketing Operation Manager

Job SummaryThe Social Media Operations Manager will play a critical role across social marketing operations, security, and governance, and act as the primary POC and problem solver for the social... More channel managers across our clients. Essential Functions:? Manage social marketing operations & governance globally, acting as the primary point of contact for all social marketers. Be the point of contact for social channel security & governance; update security requirements as needed and assist new users / teams in securely setting up social accounts as needed. Work with platform reps Be the point of contact for social channel security & governance; update security requirements as needed and assist new users / teams in securely setting up social accounts as needed. Work with platform reps ? Partner with internal & external teams to optimize and implement a best-in-class channel safety program.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Salesforce Engineering Manager

A large retail company is seeking a highly motivated and technically proficient Salesforce Engineering Manager to lead a team of developers in delivering scalable, high-quality Salesforce solutions.... More This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about mentoring teams while building robust enterprise applications on the Salesforce platform. The successful candidate will manage and mentor a team of Salesforce engineers, fostering a culture of ownership, growth, and accountability; act as a strategic partner to product owners, business leaders, and cross-functional teams; guide and enforce best practices in Apex, Lightning Web Components (LWC), Flows, integrations, and version control (e.g., Git); champion CI/CD and automated testing using tools like Salesforce DX and Gearset; partner with product and technical architects to translate functional requirements into technical solutions; own technical delivery timelines and engineering KPIs (such as velocity and code quality); ensure compliance with Salesforce security, data governance, and performance guidelines; and continuously improve development processes, standards, and tooling to drive engineering efficiency and quality.Pay Rate: $82-$93/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test- Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Supervisor Technical Program Delivery

Responsible for leading a team focused on executing complex technical programs that align with business objectives. This role involves operational oversight with hands-on program delivery,... More emphasizing risk management, resource planning, and cross-functional coordination. It ensures effective communication between technical teams and stakeholders while fostering best practices and continuous improvement. Responsibilities for this role include providing leadership and mentorship to drive high-performing, collaborative teams Partners with technical and non-technical leaders to understand desired business outcomes. Works with stakeholders to define programlevel strategy and ensure alignment with organizational objectives. Prepares and delivers comprehensive reporting for program status, key metrics, and financial performance. Implements and continuously improves project management processes to enhance efficiency, quality, and scalability. Effectively allocates resources, balancing capacity with evolving project demands and priorities. Provides leadership and escalation support for risk and issue management, guiding teams in identifying, assessing, and mitigating project risks. Fosters a highperforming, engaged team by shaping team culture, structure, and collaboration. Establishes clear, outcome-oriented metrics to evaluate and strengthen individual and team performance. Develops standards and indicators to assess workload distribution and optimize staffing. Assists in the development and oversight of team operational and capital budgets. Builds and maintains effective vendor relationships to support project and program success.Knowledge, Skills, and Abilities: ? Regulatory Compliance - Proven skills in compliance with complex regulatory requirements. [Preferred] ? Vendor Relationships - Proven skills in developing and maintaining successful relationships with third-party application and hardware vendors. [Preferred] ? Program Management - Extensive experience in managing large-scale technical programs or projects. [Required] ? Project Management - Proven experience in delivering and managing large-scale technical projects, with a deep understanding of project management methodologies, including Waterfall and Agile. [Required] ? Project Management Tools - Proficiency with industry-standard project management platforms and tools. [Required] ? Operational Delivery - Expertise in operational project delivery/management, including risk management, resource management, and reporting. [Required] ? Communication Skills - Exceptional communication and interpersonal skills, with the ability to effectively manage stakeholder relationships and provide clear, actionable updates. [Required] ? Technical Understanding - Ability to understand technical concepts and work effectively with technical infrastructure teams. [Required] ? Stakeholder Management - Skilled in bridging the gap between technical and non-technical stakeholders. [Required] ? Leadership Skills - Excellent leadership skills with the ability to inspire and supervise both direct reports and broader teams, foster collaboration, and drive project success. [Required] ? Performance Assessment - Ability to assess team performance, identify areas for improvement, and provide targeted coaching where appropriate. [Required] ? Remote Team Management - Ability to effectively manage remote teams and utilize remote collaboration tools. [Required] ? Documentation and Reporting - Proven skills in maintaining accurate project documentation and providing transparent, up-to-date project status reports. [Required]We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Indirect Agent Channel Manager

Insight Global is hiring a remote Indirect Agent Channel Manager in Texas or North Carolina, on behalf of a telecom client. This role will focus on building, managing, and expanding relationships... More within our agent and partner network ? while driving new logo sales through our integrated sales model.The ideal candidate brings a strong background in telecom or technology sales, a strategic mindset, and the ability to execute partner programs that deliver measurable growth. You will develop and manage relationships with channel partners ? including independent agents and MSPs ? to achieve monthly sales and revenue goals, Identify and recruit new partners within the MSP and Agent community to expand market presence; Collaborate with partners to design and deliver tailored network solutions, including On-net, Near-net, DIA, Ethernet, Private Line, Wavelength, and Managed/Security services; Work cross-functionally with Sales Engineering, Marketing, and Enterprise Sales teams to ensure excellent partner experience from onboarding through post-sale support; Maintain visibility into partner pipelines to ensure accurate forecasting, reporting, and accountability; Represent the company at trade shows, partner events, and industry conferences to build brand awareness and strengthen engagement; Utilize CRM tools (Salesforce preferred) to manage leads, track partner activity, and measure performance; Provide ongoing training, product updates, and enablement resources to help partners effectively sell and position company services.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Procurement Category Manager 5

Procurement Category Manager 5 responsibilities will be supporting the commissioning equipment, include procuring, planning, delegating, or coordinating procurement activities across multiple... More construction projects in the AMER region.- Activities will include tracking key milestones, procuring commissioning equipment, tracking deliverables, creating change orders and managing the change order process for clean handoffs between internal teams and stakeholders.Job Responsibilities:-ProcurementManage key sourcing activities for business projects, ensuring timely delivery and budgeting with appropriate risk managementSolicit and review supplier bids and provide assessment on price, selection, service, support, availability and other relevant factors.-Drive the creation and management of change orders utilizing ERP and PBI tools for assigned suppliers/equipment categories.-Act as the commercial Subject Matter Expert and prescribe the appropriate entitlement and justification for all change orders.Portfolio Management-Coordinate projects, manage milestones, track project updates and project specific requirements-Instruct stakeholders on how to resolve problems related to undelivered goods.-Review and execute category strategy, plans, or sourcing pipeline-Confer with management, design engineers, cost managers and site execution teams to discuss project specifications and procedures.Supplier Engagement & Performance-Oversee supplier performance and interface cross functionally with both internal and external partners to proactively resolve issues.?-Manage technical risk management of design including timelines, SLA/KPI?s to ensure site timelines.-Serves as contact point between supplier and internal teams to execute complex post award alignment between suppliers and the company as appropriate.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less