Job Search Results for it manager

Product Manager / BA

This role sits at the intersection of product strategy, business analysis, and technology enablement. As a Product Manager / BA within Institutional Solutions, you will help shape and deliver a new... More portfolio of B2B products by listening to customer needs, defining core capabilities and requirements, and partnering closely with engineering and business stakeholders. Depending on experience and strengths, this role may lean more heavily toward product vision and roadmap ownership, business analysis and requirements definition, or technology and platform capability definition. All profiles share a common goal: turning institutional customer needs into scalable, high-quality products and services. This role is ideal for someone who understands how business, product, and technology work together to create meaningful customer experiences. Pay for this role is between $50-$60 an hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Communications Manager - INTL Philippines

An employer is looking for a communications manager. This individual will provide Command and Control of Bridge calls during service outage situations for customers, driving for quick resolution of... More impacting issues and tracking incidents as they occur. In this role, the primary responsibility is to send out reliable, timely and accurate comms. The role will also assist in developing communication plans with internal partners to minimize end-user impact during system maintenance. The Incident Management ICC is responsible for leading the Incident Command teams support of several distinct properties across Microsoft Online. They will assist the Tier 2 Incident Command agents in providing superior Incident Communication and Coordination, and help drive for prompt resolution of all service impacting incidents. The Responsibilities include: - Lead Tier 2 Incident Command teams support of several distinct properties across CRM - Facilitate, engage! , and drive bridge calls during service outage situations for CRM Customers. - Work closely with remote support teams. - Communicate effectively within external groups, including end users (verbally and written as appropriate). - Develop support documents, training material, and other resources to help the Tier 2 Incident Command team provide excellent services, driving efficiency and accuracy at all times - Ensure adherence to established policies and procedures; ensure SLAs and KPIs are met with timely communication notifications. - Maintain service excellence, facilitating communication and collaboration among many parties to bring all Incidents to resolution quickly and efficiently - Adhere to established SLAs for acknowledging, engaging, communicating, and resolving IncidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Technical Product Owner/Manager

We are seeking a Technical Product Owner/Manager to support ongoing system integration efforts a central scheduling and staffing platform. This role is highly technical and detail-oriented, focused... More on behind-the-scenes coordination rather than client-facing responsibilities. You will work closely with engineering teams and multiple system owners to ensure seamless data mapping and integration across seven interconnected systems. Responsibilities include writing and managing in-system feature stories, which require a deep understanding of how each connected system will handle the feature within its own data structure and user experience. Key Responsibilities:Lead and manage conversations around data mapping and system-to-system mapping.Facilitate discussions on data dictionaries, deltas, and base configurations.Ensure accurate mapping between systems to support application functionality.Support engineers in aligning with requirements and integration timelines.Coordinate multiple technical teams to achieve integration milestones.Understand and discuss API basics, types, and integration requirements.Work with teams on configurations, including certifications and work types.Write clear and detailed technical acceptance criteria for integration tasks.Maintain documentation for mapping processes and integration workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Retail Technology Account Manager

Job Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and... More support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Search Jobs by KeywordSearchSearch Jobs By CategorySearch Jobs By LocationZip Code25 MilesSubmit Zip Code and Radius SearchSearch Jobs By Job TypeSearch By BrandView Remote & Hybrid JobsView All JobsAssociate LoginRetail Technology Consultant - South/Central FLJob DetailsApply Refer a Friend Save Job BackShare This Page Share on Facebook Share on Twitter Share on LinkedIn Share via EmailJob Ref:175321 Location:North Miami, FL Location Flexibility:Onsite Category:IT Job Type:Full-time Job Status:Non-exempt Pay BasisYearly Pay Range$56,400 - $107,500 Annually ($27.12 - 51.68 Hourly) BrandUNFIJob Overview:Plan, execute and administer the Region Retail Technology activities involving the marketing, installation, and training of retail store improvement systems and the implementation and support of essential UNFI strategic technology systems, while achieving budgeted Retail Systems sales and profits for assigned retail customers. Provide a focal point for the implementation of Retail Technology marketing plans in coordination with other regional organizations, Corporate UNFI, and outside resources, for assigned UNFI affiliated retail customers across the Region.Job Responsibilities:Core ResponsibilitiesManage Retail Technology retailer relationships to include establishing individual retailer technology implementation plans with assigned UNFI affiliated retailers, in conjunction with Regional R/T Director and Manager, Regional Marketing, Category Management and Development departments. Interact with Regional R/T Director to develop territory specific R/T marketing plan to attain UNFI Corporate R/T and Regional goals that improve Wholesale food profit performance, increase retailer participation, and improve retailer profitability Interact with the Retail Business Consultant in assessing and diagnosing retailer operational issues. Identify where R/T products may provide benefit to solve operational issues. Recommend solutions and work with store management to implement solutions Diagnose retailer operational issues that are specific to R/T products. Develop and recommend solutions to these operational issues. Coordinate corrective action with store management, Regional R/T and Corporate R/T to implement solutions and/or resolve issues. Inform Regional R/T Director and/or Corporate R/T Product Manager on the status of these issuesExecute marketing plans for assigned accounts through individual retailer presentations, consultations, group presentations, proposal preparation, order processing, site evaluation, project scheduling and coordination, retailer equipment installation and training. Adhere to Region/Corporate policies for Retailer equipment purchasing and Region capital purchasesProvide on-site customer support when required for R/S product offerings. Interact with the Regional R/T Manager to initiate the hardware/software maintenance for all R/T products installed at retail throughout assigned retail territory. Monitor service provider performance, remain informed of developments, and take corrective/appropriate actionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

General Manager - Web Applications

Insight Global is hiring a General Manager to lead the Web Applications business unit for a client in the AI and software development space. This role will drive the development of standalone,... More customer-facing web applications built on the clients core platform.Key Responsibilities:Full P&L ownership of the Web Applications unitDefine product and go-to-market strategyBuild and lead high-performing engineering and product teamsDrive customer development and market executionOversee development of proprietary web apps using modern open-source toolsEnsure seamless integration with the core platformManage infrastructure, orchestration, microservices, and databases (Kubernetes-heavy)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

General Manager - AI Services

Insight Global is seeking a highly experienced General Manager to lead the AI Services business unit for one of our clients in the software development and artificial intelligence space. This role... More combines technical leadership with strategic oversight, focusing on the delivery and productization of custom AI solutions tailored to client needs.Key Responsibilities:Serve as the Business Units CEO, providing technical vision and leadership across AI services.Lead the delivery of custom AI solutions, including model training, fine-tuning, and integration with client data.Apply proven AI patterns and adapt them to meet unique customer requirements.Oversee advanced use cases such as graph-based retrieval, AI agents, ETL processes, and data transformation.Collaborate directly with clients to build tailored solutions using third-party tools supported by the organization.Act as a bridge between AI implementation and future product development, particularly in web applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Technical Program Manager (Sports/ Streaming Products)

We are seeking a Technical ProgramManager (TPM) to lead this high-impact initiative?aligning engineering, product, design, and data teams todeliver a reimagined app that surfaces recommended and... More relevant content for every user.In this role, you?ll oversee the full program lifecycle?from strategic planning and roadmap execution to featuredelivery and cross-team alignment. You?ll play a pivotal role in integrating new personalization capabilities,enhancing app infrastructure, and ensuring that the client's mobile experience meets the evolving needs ofsports consumers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Client Success Account Manager

About the RoleInsight Global is hiring for a Client Success Account Manager to join PayByPhone, a global mobile parking payments platform used by cities, operators, and millions of drivers worldwide.... More This individual is responsible for owning and growing relationships across an established portfolio of client accounts. This role is highly consultative and relationship-driven, focused on client retention, revenue growth, and long-term partnership value.You?ll work closely with clients to deeply understand their operations, identify opportunities to expand adoption of solutions, and act as a trusted advisor and advocate for both the client and the company. This role goes beyond relationship management, you will own the actions, execution, and outcomes within your accounts.This is a remote role with limited but meaningful travel, including client visits, conferences, and annual sales summits.What You?ll Be DoingClient Relationship & Account Ownership? Serve as the primary point of contact for assigned client accounts? Build deep, trusted relationships with stakeholders across client organizations? Own all account activity?not just the relationship, but the follow-through and execution? Advocate for the client internally while representing the company externallyRetention, Growth & Revenue? Drive client retention, renewals, and account profitability? Identify and execute opportunities to expand services, solutions, and adoption? Lead quarterly business reviews (QBRs), often in person? Consult on operational improvements and solution optimizationConsultative & Operational Focus? Get deep into client operations to identify challenges and opportunities? Act as a problem solver?comfortable navigating ambiguity and complexity? Collaborate cross-functionally with Sales, Marketing, Client Support, and LeadershipData, Tools & CRM? Maintain accurate Salesforce (or equivalent CRM) data including notes, meetings, action items, and opportunities? Use data and insights to inform strategy, recommendations, and client discussions? Vet and assess candidates, solutions, and opportunities using AI tools such as ChatGPT, Copilot, and other platforms (e.g., Responsive, GovSpend)Travel & Representation? Attend ~2 conferences per year, 1 annual sales summit, and 1?2 client visits annually? Represent the company at regional or national conferences? Ability to fly, rent a car, and travel independently across the US and CanadaWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Test Customer Success Manager

A client of Insight Global is seeking an experienced Client Success Manager (CSM) to own strategic relationships with our enterprise customers. You will be responsible for driving adoption, ensuring... More long-term success, minimizing churn, and identifying expansion opportunities. The ideal candidate is a proactive, customer-centric professional who thrives in a high-growth SaaS environment and excels at building trusted partnerships with large organizations.Additionally, you will manage a portfolio of enterprise accounts as the primary post-sale point of contact, driving seamless onboarding, strong product adoption, and continuous value realization. You will proactively engage customers through success planning, strategic business reviews, training sessions, and workshops, while closely monitoring customer health to identify risks and execute targeted retention strategies. Partnering with Sales, Product, Support, and Engineering, you will address customer needs, resolve issues, and help influence product direction. You will also identify and pursue upsell and cross-sell opportunities by understanding customer goals and aligning them with our solutions, while creating customer-facing materials such as success plans, ROI reports, and best-practice resources. The role requires leading meetings with stakeholders at every level?from technical users to senior executives?to drive alignment and support informed decision-making. Additionally, you will develop deep expertise in the company's SaaS platform through structured training and ongoing enablement, and contribute to the scaling of Customer Success processes, playbooks, and tools as the organization grows.Compensation:? $50/hr to $55/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law in Poland.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineering Manager

?Lead a team of 2-5 Data Engineers with varied experience level to design and build data pipelines from various data sources to a target data warehouse using real-time and batch data load strategies... More utilizing cutting edge cloud technologies.?Serve as a people leader by directly mentoring and coaching engineers, supporting formal performance review cycles, and providing regular, actionable feedback to drive individual growth and team success.?Work with a cross functional team of business stakeholders, engineering leaders, data analysts and data scientists to formulate both business and technical requirements.?Partner with business and data leaders to understand broader business strategies and define a roadmap outlining how the team will support and enable key initiatives?Establish and enforce standards for documenting data platform designs, including logical and physical data models, metadata, ETL specifications, and end-to-end integration workflows.?Design processes for ensuring data quality and integrity while providing timely responses to ad hoc requests.?Lead and execute proof-of-concepts where appropriate to assess, validate, and improve technical processes and approachesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less