Job Search Results for Customer Service

Lead Software Engineer IV - INTL India

A Senior Engineer is part of a key team of technology professionals that applies scientific, mathematical, and social principles to design, build, and maintain technology products, devices, systems,... More and solutions. These technology products and solutions provide amazing customer experiences while meeting the needs of the business. The scope and accountability at this level is responsible for the quality of a team's work, ensuring that all designs are clear and complete for successful execution. This level can undertake complex design and problem solving without supervision. We are a fast-growing team with the vision to optimize our digital experiences.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Change Manager (Telecom/Network Operations)

We are seeking a Business Change Manager to support telecom service providers in large-scale OSS transformation programmes. You will drive successful organisational transition, cross-functional... More alignment, and sustainable change embedding to enable customers to fully leverage Blue Planet's intelligent automation solutions - including network inventory, service orchestration, assurance, and analytics -for operational efficiency and agility.This is a customer-facing leadership role requiring a confident professional who can engage effectively with stakeholders across multiple teams and levels, often in complex, matrixed telecom environments.Compensation: $40-45/HR USD - negotiable based on experience Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior .NET Engineer, eCommerce

- Build and maintain backend services and APIs supporting customer-facing digital experiences- Integrate backend services with Sitecore-driven experiences, enabling content-driven and configurable... More experiences across the platform- Design stable API contracts with clear versioning, backward compatibility, and predictable behavior- Build cloud-native services on Azure or other major cloud platforms, with attention to observability, resiliency, and performance- Drive technical design discussions, code reviews, and continuous improvement of development practices- Own quality end-to-end through automated testing and the right level of code coverage - Use modern AI-assisted development tools responsibly to improve productivity, code quality, and developer velocityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr. QA Engineer

About the RoleWe are seeking a Senior QA Engineer to help ensure the quality, reliability, and performance of customer-facing and internal applications in a fast-paced travel/hospitality environment.... More This role will partner closely with product, engineering, and delivery teams to define test strategy, execute testing across releases, and continuously improve QA processes. The ideal candidate brings strong hands-on QA experience, deep familiarity with Jira, and working knowledge of API testing (a smaller portion of the overall workload).Day to Day? Own and execute end-to-end testing for web and/or mobile applications, including functional, regression, smoke, and UAT support.? Create and maintain clear test plans, test cases, and test execution evidence aligned to release timelines.? Work in Agile/Scrum teams to provide early QA input on requirements, acceptance criteria, and edge cases.? Log, track, and manage defects in Jira, ensuring high-quality documentation and strong follow-through through resolution.? Perform API validation/testing (estimated ~10% of overall effort) using tools such as Postman/Swagger or similar; validate request/response payloads and integration behaviors.? Collaborate with engineers and product owners to reproduce issues, validate fixes, and confirm release readiness.? Help improve QA efficiency through better test coverage, risk-based testing, and repeatable regression approaches.Contribute to quality standards, best practices, and continuous improvement across the SDLC.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Mid-Level .NET Engineer, eCommerce

- Build and maintain backend services and APIs supporting customer-facing digital experiences- Integrate backend services with Sitecore-driven experiences, enabling content-driven and configurable... More experiences across the platform- Design stable API contracts with clear versioning, backward compatibility, and predictable behavior- Build cloud-native services on Azure or other major cloud platforms, with attention to observability, resiliency, and performance- Drive technical design discussions, code reviews, and continuous improvement of development practices- Own quality end-to-end through automated testing and the right level of code coverage - Use modern AI-assisted development tools responsibly to improve productivity, code quality, and developer velocityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

User Research Helpline Specialist

Insight Global is seeking Remote Helpline Specialists to assist participants in user research studies with hardware troubleshooting. This team addressing research participant inquiries via email or... More phone, troubleshooting issues, and ensuring compliance with research protocols for consumer electronic devices.Logistics: Schedule: Mon ? Friday Shifts: 8 hour shifts between 7:30am ? 11pm EST *options to work weekends tooProject duration: March ? Sept *with possible extensions Key Responsibilities: ? Respond to participant questions and concerns promptly via email and phone, providing clear and accurate guidance. ? Troubleshoot technical issues participants may encounter with research tools or platforms. ? Follow up with participants to ensure adherence to study protocols and timelines. ? Document interactions with participants and escalate complex issues to the research team as needed. ? Maintain a professional and supportive tone, fostering a positive experience for all participants. ? Collaborate with User Researchers to refine communication strategies and troubleshoot recurring issues.?Work within Zendesk to close out tickets in a timely manner to not delay the research studyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Account Executive

Location: Remote - must be located in Bay Area, CA or willing to relocateJob Type: Direct Hire About Our ClientOur client is a well-funded, fast-growing deep-tech organization founded in 2019. As the... More largest quantum software provider in the EU, the client has been recognized by CB Insights (2023 and 2025) as one of the world?s 100 most promising AI companies.With 180+ employees and expanding, the client operates with a highly international, multicultural team. They develop hyper-efficient software for enterprises seeking competitive advantages through quantum computing and artificial intelligence.The client?s flagship products?CompactifAI and Singularity?address critical needs across multiple sectors:? CompactifAI is an advanced compression solution for foundational AI models using Tensor Networks. It enables large systems, including language models, to be significantly more efficient and portable.? Singularity is a quantum and quantum-inspired optimization platform used by leading global companies to solve complex problems in finance, energy, manufacturing, and more. It integrates seamlessly with existing workflows and delivers immediate performance improvements on both classical and quantum hardware.You will join a team of world-class experts building solutions that address real-world challenges. The client is seeking passionate individuals who want to grow in an ethics-driven, sustainability-focused, and deeply diverse environment.The client is committed to building an inclusive culture?come be a part of it.About the RoleThe client is seeking a high-impact GTM specialist to lead enterprise customer acquisition and expansion across the U.S. market. This role owns strategic accounts, drives complex AI adoption cycles, and plays a key part in shaping commercial strategy as the organization scales. Ideal candidates thrive in technical, high-growth, customer-centric environments.Key ResponsibilitiesEnterprise Sales & Revenue Growth? Manage the full sales cycle for strategic enterprise accounts (prospecting ? negotiation ? closing ? expansion).? Meet and exceed quarterly and annual revenue targets.? Build and maintain a multi-million-euro pipeline across priority verticals.GTM Execution & Market Development? Develop regional GTM strategies for key industries and high-value customer segments.? Identify and pursue new opportunities across AI, cloud, security, data, and integration use cases.? Represent the client at C-suite and senior technical levels.Cross-Functional Leadership? Collaborate with product, engineering, and solutions teams to shape customer-centric offerings.? Lead cross-functional deal teams to ensure smooth commercial and technical execution.? Provide structured customer feedback to influence product roadmap decisions.Customer Engagement & Success? Build and nurture long-term, multi-level relationships within enterprise accounts.? Support successful deployment and adoption of AI/ML solutions.? Act as a trusted advisor for digital transformation and innovation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insurance Verification Specialist

Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information and accurately enters all patient information into the registration... More system.Reads physicians orders to determine services requested and to assure order validity.Obtains new medical record numbers for all new patients.Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor.Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.Re-verifies all information at time of registration process.Understands and applies company philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to company and PAS policy.Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.Collects the co-pay amount at each visit and provides a receipt to the patient.Balances collection log and receipts at end of each businessWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Senior Software Engineer

We are looking for Senior Software Engineers to help build and operate core components of the Azure Red Hat OpenShift (ARO) Hosted Control Plane platform. In this role, you will work across... More infrastructure, backend services, Azure Resource Provider integrations, observability, CI/CD automation, and platform security. You will contribute to building reliable cluster lifecycle capabilities, scalable APIs, and a seamless Azure customer experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Principal Engineer

Our Ft. Lauderdale based client is looking for a Principal Software Engineer to architect and build their core software platform. This isn't a maintenance role?you'll be building from the ground up,... More making foundational technical decisions, and shipping production systems that directly impact operations, customer experience, and business growth. You'll work alongside the CTO, product managers, and operations leaders to build customer-facing applications, internal tools, AI-powered automation, and the data infrastructure that ties it all together. If you thrive on ownership, move fast with AI-assisted development, and want to see your code in production?not buried in a backlog?this is the role.Stack: Python, Rust, Node, TypeScript/React, AWS, Databricks/Snowflake, N8N, LLM APIsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less