Job Search Results for field technician

We are seeking a Customer Service Representative (CSR) to join our Dispatch Team. This role is the frontline connection between our customers and field technicians. The CSR will handle incoming... More service requests, schedule and dispatch technicians, and ensure timely communication to deliver outstanding customer experiences.Key Responsibilities? Serve as the first point of contact for customer inquiries, service requests, and emergency calls? Accurately enter service requests into the dispatch system and assign work orders to technicians? Coordinate technician schedules to maximize efficiency and meet customer needs? Provide customers with updates on service status, estimated arrival times, and follow-up communications? Collaborate with service managers, technicians, and other departments to resolve issues quickly? Maintain detailed and accurate records of customer interactions and service activities? Support billing and administrative processes related to service callsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Support Engineer to sit in St. Louis, MO for one of their clients. The Support Engineer provides front-line technical support to ensure smooth computer operations for end... More users. Each day begins with reviewing and responding to incoming help requests. The engineer troubleshoots hardware and software issues using remote tools or in-person support when needed. They document all support interactions and escalate complex issues to the appropriate technician when necessary. Preventative maintenance tasks, such as cleaning and checking workstations and peripherals, are also part of the routine. The engineer deploys software packages and assists with installations as requested. They contribute to internal knowledge resources by creating help sheets and FAQs. Throughout the day, they monitor trends, reinforce SLAs, and suggest improvements to enhance support efficiency.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Service Coordinator role is responsible for scheduling and dispatching technicians, handling customer inquiries, and coordinating service visits from startups to repairs and maintenance. It... More includes tracking technician time, managing job communication, invoicing and billing, assisting with AP/AR, and overseeing warranty administration and parts orders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client, one of the worlds largest providers of facility services and solutions, a fortune 500 company, is seeking a Senior Electrical Test Technician(Neta 3 or Neta 4) to join their... More team in Lanham, MD. This person will be responsible for traveling to client sites to inspect, test, troubleshoot, perform start-up and collect data on electrical systems across the DMV, a lot of work in Sterling, Manassas, Leesburg.RELO PROVIDED UP TO 10K Job Description: Performing commissioning/testing at data centers, commercial buildings, 3 letter agenciesDriving directly from their home to the site everyday - Provided a company vehicle, gas card, a laptop, cell phone, company credit card, Home Depot credit cardShift time - 6am- 2pm. Up to 10-hour days sometimes.Shifts from 8-10 hours is overtime. Shifts over 10 hours is double time.Saturdays are double time.Sundays are Double time Holidays are double timeTravel to customer sites for inspection, testing, troubleshooting, and start-up of electrical systems. Maintain, test, repair, and replace electrical equipment like switchgear, circuit breakers, and transformersSupervise and mentor Trainees, Assistants, and Technicians.Ensure consistent testing and track project completion.Troubleshoot automatic transfer switches and test cable installations.Calibrate and test relays, motor control centers, and generator controls.Commission protection and control systems on high voltage substations.Sample and interpret insulated fluids.Conduct Job Hazard Analyses, including arc-flash and shock analyses.Review and submit timecards, expenses, and project reports. Document test results and complete field reports.Rotate emergency on-call duty and ensure regulatory compliance.**********Selling points:**************Performance evaluation, merit evaluations can lead to a raise down the line.Union benefits, 14% annuity (the 401K match then 14% of their salary on top of that)Company vehicle, gas card, a laptop, cell phone, company credit card, Home Depot credit cardPer diemWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first point of contact for technical support requests,... More assisting employees both onsite and remotely. You?ll work alongside our Desktop Support and Systems Administration teams, gaining hands-on experience with Microsoft 365, Active Directory, Azure/Entra, and a variety of hardware and software tools.Responsibilities include:- Provide first-level support for account access, password resets, email, and basic networking issues - Diagnose and resolve technical problems involving computer hardware, peripherals, and software - Deploy, configure, and support Windows and macOS operating systems and applications on desktop and mobile platforms - Maintain asset inventory and ensure equipment is properly tracked - Document issues, resolutions, and best practices in our ticketing system (FreshService) - Escalate complex issues to Tier 2/Tier 3 support when needed - Follow IT security, privacy, and compliance policies to safeguard systems and data - Assist with onboarding and offboarding tasks, including workstation setup and account provisioning Expected pay: $29-$36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A company is looking for an Engineering Technician to join their team. -Responsible for providing support to engineers on technical projects and/or products-Assist in scheduling and developing... More construction plans for the project work -Assist in work packages, construction plans, bill material and will be in charge of the scope of work schedule. -Collects, maintains, organizes, compiles, and manipulates technical data.-Collect necessary documentation and supplementary data (notes, photos, measurements, etc.)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our... More clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management. Responsibilities:? Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity.? Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems.? Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD).? Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation.? Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients.? Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations.? Provide excellent customer service, ensuring client inquiries are handled professionally and promptly.? Assist with onboarding new users, including setting up workstations, email accounts, and software installations.? Maintain up-to-date knowledge of IT best practices, company processes, and client systems.? Contribute to team documentation, including knowledge base articles and standard operating procedures.Salary: 40kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key responsibilities/essential functions include:Review and analyze customer provided Work scope and prepare a Work scope for the Shop.Analyze customer provided LLP Status, Airworthiness Directives... More (ADs), Service Bulletins (SBs) and any other documents related to Engine induction.Prepare the incoming documentation (LLP Status, ADs, SBs and Configuration Status).Lead the Gate 0 meeting with Production, Inspection, Technical Records and Customer Services.Support the Shop Floor with any technical issues during Disassembly, Assembly and Inspection process.Perform Configuration/Part Number interchangeability verification as requested by Production and/or Supply Chain.Prepare technical findings reports.Open CSC Case with CFMI/GE and/or Boeing based on the findings as request by the customer and follow-up accordingly.Add/amend the Job Card in Quantum as needed.Review and analyze any new ADs issued by FAA by preparing the internal AD review form for the AD Review Board.Participate and provide necessary support in the Material Coordination Meeting.Support the Engineering department activities as required on day-to-day tasks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a System Controls Engineer with HVAC controls programming experience or related programming experience on a PLC for example. Will program HVAC software within a BAS... More software (Many different brands out there). This engineer will support our large HVAC customer in support of their large pharmaceutical customer in Indiana with multiple locations. Will ensure that the hardware and software are running in accordance to the sequence. Mechanical or Electrical engineering background preferred. 90% of this job is performed onsite at a corporate office building behind a computer screen.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less