Job Search Results for it manager

Customer Success Manager

Manage and grow relationships with a portfolio of large, strategic customers.Own customer retention and revenue growth, including contract renewals and amendments.Identify and close opportunities for... More increased product adoption, expansions, upsells, and cross-sells within existing accounts.Champion and advocate for the customer internally, ensuring their voice is heard across the organization.Build trusted relationships with key stakeholders to understand strategic goals, drive adoption, manage renewals, and uncover new revenue opportunities.Communicate customer objectives, desired outcomes, and product feedback clearly to internal leadership and relevant teams.Maintain disciplined, proactive customer engagement, including establishing a regular cadence of meetings, business reviews, and value-driven discussions.Develop and execute territory and account plans to prioritize efforts and maximize growth across your book of business.Leverage deep knowledge of customer industries, business processes, and product capabilities to increase adoption and utilization of company solutions.Demonstrate product features and advanced use cases to help customers achieve specific business outcomes and maximize product value.Track and manage customer relationship health, proactively resolving issues and escalating when necessary.Partner closely with cross-functional teams, including Technical Account Management, Sales, Marketing, Finance, Business Operations, and Partnerships, to deliver seamless customer experiences.Identify and execute high-value customer advocacy opportunities, such as participation in product betas, case studies, internal sales references, and co-marketing initiatives.Prepare and deliver impactful presentations and proposals that clearly articulate how solutions align with clients goals and drive business value.Lead cross-functional projects and contribute as a subject matter expert in specific market or industry areas.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Change Management Consultant - INTL Mexico

PAY RATE RANGE 20-25/hr. Opportunity Overview Greif is a global leader in industrial packaging products and services, delivering sustainable solutions to customers in more than 35 countries and... More 200-plus locations with a strong commitment to innovation, operational excellence, and environmental stewardship. Our bold vision is to be the best customer service company in the world. We are seeking an experienced Change Manager (Contractor) to lead and execute change management activities across both IT and business projects. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organizational structure. An initiative-taker with the ability to work independently with minimal supervision, this individual will play a key role in ensuring project initiatives meet objectives by increasing employee adoption and usage. This contract role is full-time, project-based with potential for extension based on performance and project needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Executive Director, Enterprise Automation and Innovation

Insight Global is recruiting for an Executive Director, Enterprise Automation, and Innovation. As the Executive Director of Enterprise Automation and Innovation, this role will be responsible for... More leading the Health Clients Enterprise-wide Automation COE, which provides end to end platform support for our premier automation solutions from intake, design, license and infrastructure requirements through production support and decommissioning. This role will lead a large organization of software engineers, business analysts, and automation experts, as well as support hundreds of distributed citizen bot developers across the enterprise. While keeping an eye out for the advancements in the automation and augmentation technologies, this role will continue to support and evolve our existing Robotics Process Automation (RPA) platforms from a compliance, capacity, and performance perspectiveExamples: Strategic Vision and Leadership: Set the vision and strategy for the enterprise automation (including Robotics Process Automation) within the Pharmacy Services organization. Represent the Enterprise Automation organization at a strategic level, reporting on progress, capabilities, etc. to ensure adherence to goals. Incubation Program Leadership: Actively drive the end-to-end incubation process to drive hyper-automation, from idea generation and validation to prototype development and market launch. The goal is to drive the Automation and Augmentation initiatives of the Pharmacy Services organization. Technology Exploration & Evaluation: Stay abreast of emerging technologies (AI, machine learning, data analytics, Agentic AI automation, evolution of RPA as a technology) and assess their potential application to the PBM business as focus, while providing enabling services to the enterprise. Conduct technology feasibility studies and develop proof-of-concepts by partnering with technology teams. Financial Modeling and Execution: Oversee generation of budgets and chargeback models to support operations. Manage the budget for the enterprise COE which includes 3+ million dollars in software licensing, a multimillion-dollar bot charge back model and a capital budget. Cross Functional Collaboration: Manage all associated procurement and finance matters regarding budget adherence. Collaborate with the Project Management Office and Finance to ensure proper project reporting, costing and escalation. Team Contributor: Contribute as a Solutions Engineering and Automation Leadership Team member helping to incorporate our collective resources to the most effective and efficient operating model to serve the needs of the CVS business community. Effective Capacity Planning: Ensure proper maintenance and management of platforms to accommodate current and future use cases. External Vendor Management: Act as technical oversight for vendor relationships, contract negotiations and supplier payment for all RPA-related services/products Effective Human Resources Management: Lead, manage, and mentor an organization with teams of software engineers, business analysts, scrum masters, architects, and automation experts, ensuring high performance, quality, and delivery of the automation solutions. Oversee the end-to-end platform support for the RPA COE, including infrastructure, security, governance, compliance, and scalability. Stay abreast of the latest trends, technologies, and best practices in the automation domain, and evaluate and adopt new solutions as appropriate. Ensure specific roles and staffing levels for both FTE and contract resources is sufficient to meet the needs for both the core development team and support of existing solution platforms. Effective Governance: Ensure appropriate policies and procedures are in place to support compliance with overarching corporate procedures. Drive internal participation in completion of any related audits. Establish clear processes, metrics, and governance to ensure the programs effectiveness. Continuous improvements and performance management: Drive continuous improvement, innovation, and automation of the RPA COE processes, tools, and capabilities. Measure and report on the value, impact, and ROI of the RPA COE, leveraging data and analytics.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Territory Portfolio Manager (Capital Equipment/ Device Sales)

Insight Global is seeking Device Sales Representative/Territory Portfolio Manager for a for a direct-hire opportunity at one of our Healthcare Device clients based in Ohio. TThis role can sit... More remotely but must be based in the San Francisco or Sacramenta area. This individual should expect to travel up to 75% for the role including onsite customer visits, tradeshows, traveling to headquarters for demonstrations etc. Comission is uncapped and total compensation is about 45% base + 55% comission. This individual will identify and articulate customer performance gaps, insights and position the companys value through clinical workflow solutions. This solution includes the sale of equipment, devices, software, cabinetry and delivery services. This individual will work within a team of aligned sales professionals as well as channel partners to proactively develop and deliver top line revenue growth across a defined territory by optimizing product mix while meeting expense targets.Other responsibilities will include: -Performing in-person consultations, workshops, presentations and demonstrations-Serves as the primary point of contact for all facilities and distributors within the defined territory.-Prospects for new contacts and sales opportunities within the defined market including lead generation & cold calling -Builds and strengthens relationships with go-to market channel partners and collaborates to develop tactics for penetrating key accounts to mutually grow sales.-Embraces and masters the companys business-to-business sales methodology and CEB/Gartner Challenger Sale ideology-Utilizes Salesforce CRM for account planning, leads, and opportunities, while nurturing pipeline and providing reliable business intelligenceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Scrum Master - INTL Mexico: db0a6792

A Fortune 100 client is needing a Scrum Master/Proejct Manager hybrid to join their enterprise Data & AI organization. A successful candidate will have expertise acting as a Scrum Master within... More enterprise environments, preferably within data engineering Agile team. The team that you would be joining is focused on ensuring on-time delivery for data products within subset organizations of PepsiCo. This team spans across Data Governance, Data Engineering, Data Modeling, and Data Science lines of business and a successful candidate will need to know how to navigate between teams as priorities and deliverables change. Project work is a blend of onshore and offshore developers so ability to manage time efficiently is key for success.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Fully Remote Portuguese Media Manager - INTL Brazil

Insight Global is seeking a Media Manager for a client. Reporting to the Postproduction Manager Sr. This role will be responsible for organization, delivery, and archiving of assets for our... More localization project. The individual will play a critical accuracy, quality, and linguistic integrity of the translated content by working with role in ensuring the Translators to provide accurate files for their review in a timely manner. The ideal candidate should be a fast learner, possess exceptional attention to detail, and have strong organizational skills. In addition, the individual will assist in the review of translated text and audio files from English to Brazilian Portuguese. Using Artificial Intelligence, the individual would assist with the localization of the final product directed toward the target audience. The individual will play a critical role in ensuring the accuracy, quality, and linguistic integrity of the translated content. The ideal candidate should be fluent in the target language and English, possess exceptional attention to detail, and have strong organizational skills.Essential functions? Upload and download assets to online portal for A.I. transcription, translation, and voice generation.? Deliver final assets to key stakeholders in a timely manner.? Collaborate with the team to provide constructive feedback and suggestions for improvement.? Maintain clear and organized documentation, tracking any changes or corrections made.? Communicate effectively with project managers, translators, and other stakeholders to address any concerns regarding the translated content.? Review translated text and audio files for accuracy, clarity, and adherence to established guidelines and standards.? Identify and correct any errors, inconsistencies, or linguistic issues in the translated content.? Verify that the translated material maintains the intended meaning and conveys the original message effectively.? Ensure proper grammar, punctuation, syntax, and terminology are used in the translated content.? Conduct research to verify the accuracy of specialized or technical terminology in the translations.? Collaborate with the team to provide constructive feedback and suggestions for improvement.? Maintain clear and organized documentation, tracking any changes or corrections made.? Communicate effectively with project managers, translators, and other stakeholders to address any concerns regarding the translated content.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Cyber Security Director

Insight Global is seeking a Cyber Security Director for a client in the distribution space who will be leading efforts within cyber security and compliance. This leader will maintain an effective... More balance between security controls and business operations. Additionally, this role will foster strong relationships across all functional areas to build widespread support for IT security initiatives. The salary range for this position is $175,000 to $190,000.Lead the Companys Cyber Security strategy.Develop a long-term Cyber Security roadmap aligned with industry best practices.Establish a scalable corporate security framework to balance risk mitigation.Conduct IT security assessments for potential acquisitions.Enhance synergies between business processes and technology.Utilize negotiation skills to create cost-effective, innovative solutions.Assess internal and external technology capabilities for competitive positioning.Implement a comprehensive cyber security awareness training program, including targeted training and incident response exercises.Identify IT initiatives for revenue growth and cost savings.Communicate progress on goals through KPIs and reports.Report periodically on the cyber security program status to senior leaders.Stay updated on new technologies and threats, guiding appropriate responses.Lead and mentor the cybersecurity team to be technically proficient and motivated.Manage the budget to ensure cost-effective security measures.Create a long-term vision for technology sustainability across the Company.Collaborate with Systems & Server teams to maintain business continuity and disaster recovery plans.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Global Product Safety & Quality Engineering Manager

We are seeking a highly technical and quality-driven leader to oversee global product safety and quality engineering across a diverse portfolio of commercial fire safety products. This role is... More critical to ensuring life-saving systems perform reliably in high-stakes environments such as airports, universities, stadiums, and residential complexes.You will manage active product safety cases, lead root cause investigations, and collaborate with engineering and manufacturing teams across global sites. Youll also play a key role in reviewing new product designs to ensure they meet rigorous safety and performance standards.Key ResponsibilitiesLead and resolve ~70% of time on active product safety cases, including escalations and recalls.Manage ~30% of time on new product reviews, ensuring no risk to life safety and driving mistake-proof design iterations.Collaborate with global engineering and manufacturing teams (Asia, Mexico, Poland, Australia, Barcelona, NC, FL).Oversee investigations into electromechanical and chemical suppression systems (e.g., foam, pressurized water, PCBA, embedded software).Drive continuous improvement in product design, quality, and safety systems.Support internal software and firmware development teams (homegrown systems, backend logic, UI for fire professionals).Participate in global relationship-building and site visits (~2x/year international travel).We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Release Train Engineer

Our Fortune 500 Client is seeking a Release Train Engineer for a potentially long-term, remote role. We need a senior-level person who can work with multiple products and coordinate their releases... More amongst all of those products. The RTE role is the keeper of Agile for a program, so they must have the capability to be involved with pre- and post-PI (program incremental) planning, keep up with the program Kanban board, all the way down to the individual product and team boards in ADO. This person will ideally have the ability to also act as a Product Owner and Business Analyst as well but will mainly be the RTE or Scrum Master running with everything from user stories with acceptance criteria, to story points, to defining stories and prioritizing the backlog, to coordinating releases and leading the PI planning meetings. They must be comfortable working with the client to populate that information in ADO and also have enough experience to coordinate that amongst multiple products (currently they have 5). It is similar to a Project Manager, but this RTE will have specific skills per SAFe & Agile. They facilitate ART (Agile Release Train) events/processes & communicate with stakeholders, escalate impediments, help manage risk & drive improvementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Product Owner - INTL - Romania

The Product Owner is responsible for maximizing the value of the product resulting from the work of the development team. This role involves close collaboration with the Product Manager, Business... More Owners, and development teams to translate high-level product vision and strategy into actionable user stories and tasks. The Product Owner ensures that the team understands the product requirements and works to deliver high-quality increments that meet business needs. TPOs are needed (instead of POs) where products are highly technical and require frequent Tech Enablers to drive business features.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less