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Sr. Support Engineer

Role OverviewThe Healthcare IT Support Engineer provides technical support to internal and external customers, primarily in the medical imaging domain. Support is delivered via phone, chat, email,... More and remote access, and includes hardware, software, and workflow troubleshooting.Responsibilities? Respond to support requests professionally and promptly.? Explain application functionality and assist with usage.? Collaborate with R&D and cross-functional teams on project scope and client needs.? Troubleshoot and resolve technical issues, including root cause analysis.? Maintain documentation and ticketing systems.? Share technical knowledge and cross-train team members.? Escalate urgent issues and liaise between support and development.? Work with radiologists and staff to resolve workflow conflicts.? Participate in a 24/7 on-call rotation every third week (compensated).Travel up to 10% once ramped up.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Manager

Day to Day:Insight Global is seeking a Salesforce Product Owner specializing Service Cloud. As the Digital Product Owner, Service Cloud, you will help shape and execute our strategy to optimize... More customer engagement, retention, and acquisition. You will play a critical role in leading the deployment and adoption of Salesforce Service Cloud across multiple business units worldwide. As part of a 3-person global product team (covering Sales, Marketing, and Service Clouds), you will be the dedicated lead for Service Cloud.You will work closely with an external implementation partner, cross-functional teams including Marketing, Sales, Commercial Excellence, and IT to ensure a successful rollout, while driving standardization and scalability across regions. Post-implementation, you will define and manage the product roadmap, ensuring Service Cloud evolves to meet business needs and delivers maximum value. The Service Cloud Product Owner is responsible for managing the product roadmap in alignment with business strategy and user needs. This role oversees the product backlog, prioritizing features that enhance customer experience and meet business objectives. Key responsibilities include gathering and translating requirements into actionable enhancements, monitoring adoption, and driving continuous improvement. The Product Owner stays informed on Salesforce innovations and collaborates with other CRM product managers to ensure ecosystem consistency. Additionally, the role involves stakeholder engagement across regions and functions, promoting alignment and minimizing customizations. Effective communication of product vision and support for change management initiatives are essential to ensure successful adoption and user engagement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Operations Project Coordinator

Insight Global's client in the data center industry is seeking an experience Project Coordinator to join the operations organization and assist with several multi-million dollar projects. The... More organization is moving into Monday.com so experience navigating that tool is a necessary skill as well as working within a global enterprise level environment. Main responsibilities include but are not limited to:-PMO administrative tasks -Project tracking -Overseeing several projects within the program at once -Coordinating between global stakeholders -Owning reporting tasksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Capacity and Demand Analyst

The Senior Demand Analyst is a key contributor to enterprise capacity and resource planning efforts, with a specialized focus on driving demand visibility and process maturity. This role goes beyond... More tactical execution, requiring a consultative and prescriptive approach to engage stakeholders, establish demand baselines, and help mature existing process. The ideal candidate brings a strong blend of communication, analytical, and change advocacy skills to help teams evolve.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Tier 1 Customer Support Representative

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

(INTL - India) Sr. Business Systems Analyst (Workday)

Job Description1. IT?s MissionVision: Empower every Employee with AI-driven tools that anticipate needs, amplify productivity, and secure our future at scaleMission: To deliver intelligent automation... More that makes work frictionless, accelerates innovation, and maintains the company's gold standards in security and reliability2. Team OverviewYou will join the People Systems team within the IT group, which builds and provides essential services and infrastructure to enable productivity, resilience, and rapid growth across the business. We focus on optimizing business processes and technology, including enterprise platforms such as Workday, to support employees worldwide.3. Role OverviewA Technology firm is seeking a Senior Business Systems Analyst (Workday) to own and evolve our global Workday HCM, Reporting, Onboarding, Lifecycle Management modules. Reporting to the Sr. Manager, Business Systems,you will drive key projects, partner with stakeholders across functions, and ensure our systems deliver operational excellence and scale with our continued growth.4. DutiesThe impact you will have:? Lead end-to-end configuration, optimization, and support for Workday and other systems relating to Time Tracking, Absence, Core HR, Compensation, ensuring alignment with local labor regulations and business needs.? Manage large-scale, cross-functional projects that enhance absence, and payroll processes, improving system accuracy, auditability, and compliance.? Act as the subject matter expert for Workday configuration and business process design, partnering with HR, Payroll, IT Engineering, and other stakeholders.? Identify, analyze, and address operational inefficiencies and interdependencies, recommending technical or procedural improvements to meet organizational objectives.? Support multi-quarter technology roadmaps and contribute to best practices, onboarding, and mentoring team members in line with company values.PR: $10/hr-$12/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SOX/ SOC Controls Tester- INTL India 5b982181

We are seeking a SOX/SOC Controls Tester specializing in IT General Controls (ITGC) to assist with SOX/SOC monitoring across over 87 systems. The successful candidate will have extensive experience... More with SOX/SOC compliance requirements and the overall ITGC framework. Responsibilities include designing, executing, and documenting control testing procedures, identifying potential control deficiencies, and recommending effective remediation strategies. The ideal candidate must have advanced Excel skills, including complex formulas, pivot tables, and handling large datasets. Proficiency in scripting languages is required to pull and analyze different data sets. Competence in troubleshooting issues within automated scripts and data analysis processes is essential. Excellent verbal and written communication skills are necessary to document findings and collaborate effectively with IT and business stakeholders. Meticulous attention to detail is crucial to ensure thoroughness and precision in testing and documentation.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Sr Data Engineer (Snowflake)

We?re looking for a seasoned Senior Data Engineer with expertise in Snowflake, focused on data extraction and warehousing. You?ll be responsible for pulling data from various sources and loading it... More into our data warehouse with minimal transformation, ensuring it?s accurate and ready for analysis.Key Responsibilities:Data Staging: Organize and prepare raw data for analysis.Quality Checks: Ensure data is clean, consistent, and reliable.Performance Optimization: Improve speed and efficiency of data processes.Data Extraction: Pull data from databases, APIs, files, and streams.Data Loading: Move data into Snowflake efficiently and accurately.Security & Compliance: Protect data and follow privacy standards.Documentation: Keep clear records of processes and data flows.Team Collaboration: Work with analysts, engineers, and stakeholders to meet data needs.Tech Awareness: Stay current with new tools and suggest improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Capacity and Demand Analyst

The Demand Analyst plays a vital role in ensuring accurate visibility into resource capacity and demand across enterprise projects and portfolios. This position supports effective resource planning... More and portfolio execution by maintaining high-quality data in ServiceNow Strategic Portfolio Management (SPM) and collaborating across teams to generate insights, streamline workflows, and improve process maturity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Global HR Operations Lead- (Colombia)

An employer is looking for a Global HR Lead to scale and build out the clients new digital/ technology organization in Bogot , Colombia. This individual will be responsible for setting up the... More physical office space, building business practices, scaling operations, and serving as the on-the-ground leader for the organization. You will play a critical role in strategic planning, operational setup, governance, talent acquisition, stakeholder management, and financial oversight. This leader will work closely with multiple corporate teams to ensure operational alignment with global strategies and business goals. The ideal candidate has a proven track record in setting up and scaling new business operations, with expertise in executive leadership, change management, stakeholder engagement, and cross-functional collaboration.Key Responsibilities:1. Center Establishment & Business Operations Find and secure office space that meets operational needs and aligns with global standards. In partnership with US stakeholders, establish core business functions, including HR, finance, legal, IT, and administrative processes. Develop and implement policies, governance frameworks, and operational guidelines to ensure efficiency and compliance. Build and foster a strong center culture that promotes collaboration, innovation, and a sense of belonging.2. Strategic Leadership & Growth Develop and execute the centers strategic roadmap, ensuring alignment with clients global vision and objectives. Scale the entity by developing a robust talent strategy to attract, hire, and retain top digital and technology talent in Colombia. Act as the primary liaison between the center leadership, and global stakeholders. Drive initiatives to position the Bogot center as a key Global Capability Center (GCC) within clients operational network.3. Financial & Risk Management Work with finance teams to establish budgeting, financial forecasting, and cost optimization strategies. Ensure transparent cost and pricing structures to support future staff augmentation and shared services models. Identify and mitigate risks, ensuring compliance with local regulations and global corporate policies.4. Legal, Compliance & Governance Ensure full compliance with local labor laws, tax regulations, and corporate policies. Establish governance frameworks that align with internal legal, security, and compliance standards.5. Stakeholder & Partner Management Act as the face of the organization in Colombia, managing relationships with internal and external stakeholders. Partner with corporate leadership and regional business units to ensure seamless collaboration. Represent the center in regional industry networks and government relations efforts as needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less