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Remote Tier 1 CSR (M-W 2-11p, Th-F 3-12a CT)

We are seeking an IT Support Specialist for our client in the education space. This individual will be trained on their proprietary systems, but must possess some technical knowledge, experience... More working with a ticketing system, and excellent customer service skillsTwo Openings: Central Time 7AM-4PM Friday - Tuesday 11AM - 8PM Wed - SundayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- Infrastructure Deployment Engineer

An employer is looking for an Infrastructure Deployment Engineer to sit remote. You will primarily oversee the deployment of infrastructure and IT systems to the customers physical locations across... More the country. This will include network systems (Aps, firewalls, wireless, switching), Windows/ VMware servers, workstations, and any other related equipment being deployed to these hospitals/ clinics. You will support these projects in 3 different capacities: refresh/ asset lifecycle needs, new deployments/ migrations, and facility expansion/ relocation. You will collaborate with field vendors that are the boots on the ground and ensure timely and quality deployments. You will act as a point of escalation for any technology related issues and configure all related equipment going into these locations. Additional responsibilities will include scripting for hardware staging/ imaging, process automation, software migrations, and aiding with the elimination of technical debt. Additional tasks below:Responsibilities?Managing and Maintaining all installed systems and infrastructure?Installing, configuring, testing, and maintaining computer/server operating systems, application software and system management tools?Designing and installing computer and server hardware configurations?Installing software and networking systems?Troubleshooting network and software issues?Fixing hardware, software, and networking issues?Responding to general IT requests?Ensuring OS software is kept up to date and maintained?Ensuring the highest levels of systems and infrastructure availabilityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Endpoint Security Engineer - Configuration Compliance (INTL LATAM)

A large healthcare company is seeking an experienced Endpoint Security Engineer - Configuration Compliance to join its enterprise security team focusing on MSB. The client is over $370Bn in revenue... More and operates over 9,000 locations. They are dedicated to putting people first from their customers to their employees, engaging with customer feedback to further innovate to provide the best care possible, simplifying processes for care, creating a trusting environment, and to creating the safest and highest quality of care to keep patients protected. The client is dedicated to giving back to those around them. They have stared a Foundation to provide financial support to the communities to help with areas such as maternal health, mental health, scholarships, free health services/screenings, etc. The Senior Endpoint Security Engineer plays a critical role in defining, implementing, and managing secure policy configuration policies across the organization's IT systems and infrastructure. This role ensures that security policy configurations are aligned with industry best practices and focuses on ensuring compliance with security standards, minimizing security gaps, vulnerabilities, and risk, through configuration management, and supporting organizational goals for a strong security posture. The Senior Endpoint Security Engineer works closely with IT, DevOps, and security teams to enforce secure baselines and automate policy compliance. This role is for process improvement for MSB so going through for the current workflow and each step to ensure proper documentation and solutioning in areas where there are deficiencies. It will be 70% working alongside leadership for improvement and 30% hands-onKey Responsibilities:Secure Policy Configuration Management (Hardening)? Develop, implement, and maintain secure configuration policy framework and baselines for operating systems, databases, applications, and network devices (e.g., firewalls, routers).? Collaborate with stakeholders to align secure configuration policies with business and compliance requirements.? Automate configuration scanning, remediation, and validation processes by developing and integrating workflows using tools like Qualys, ServiceNow, and APIs or scripting languages to enhance efficiency and scalability.? Regularly review and update policies to reflect changes in the threat landscape or regulatory requirements.? Stay informed of emerging security threats, compliance requirements, and best practices related to secure configurations.? Implement and maintain tools, processes, and configuration scan templates aligned with policy changes to continuously monitor, detect, and enforce secure configurations (e.g., Minimum Security Baseline scanners, configuration management tools).Conduct security audits and assessments to identify deviations and implement corrective actions.? Develop and deliver executive-level reports on compliance with configuration policies, including metrics on policy adherence and risk mitigation.? Lead root cause analysis and remediation efforts for configuration-related security incidents.Collaboration and Integration? Work closely with IT, DevOps, and Security Operations teams to ensure secure configuration policies are integrated into system and application lifecycles.? Partner with compliance and risk teams to ensure configurations meet regulatory standards (e.g., PCI DSS, HIPAA, SOX).? Provide guidance and support during internal and external audits.Continuous Improvement and Training? Promote a culture of security awareness and best practices within the organization.? Drive automation initiatives to streamline configuration management processes.? Provide training and resources to ensure teams understand and adhere to secure configuration policies.Compensation:$15/hr to $20/hr.Exact compensation may vary based on several factors, including location, skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Security Engineer

Insight Global is hiring for our client's Information Security team that is seeking a seasoned professional to advance their Data Loss Prevention (DLP) program. As a Data Security Engineer, you will... More design, implement, and maintain technical data protection solutions?primarily within Microsoft Purview?to safeguard sensitive information across a large-scale hybrid environment. This role involves close collaboration with IT teams, business stakeholders, and vendors to identify risks, enforce data handling policies, and ensure regulatory alignment.Key Responsibilities?Develop, configure, and maintain DLP policies and labeling solutions across endpoints, email, cloud, and network environments using Microsoft Purview.?Build out new and continuously improve current DLP policies based on customer feedback, business needs, and regulatory requirements.?Manage configuration, deployment, and ongoing maintenance of DLP and data classification policies.?Integrate DLP solutions with SIEM, CASB, endpoint protection, and other security platforms.?Monitor and optimize technical components of the Data Protection program, tuning DLP rules to reduce false positives and manage exceptions.?Drive change management for DLP and data protection initiatives, ensuring smooth adoption and compliance.?Collaborate with security, IT, and business teams to understand data flows, integrate Purview capabilities, and align controls with business needs.?Partner with vendors to ensure alignment with industry best practices for data protection.?Analyze data protection risks in both persistent and transit layers; design sustainable mitigation strategies.?Document complex process flows and communicate technical details to both technical and non-technical audiences.?Stay current with emerging threats, technologies, and regulatory changes; recommend updates to DLP strategy.?Develop and execute test plans for DLP solutions across multiple environments (development, staging, production) to ensure robust deployment and minimize risk.Pay rate varies on experience $55/hr - $65/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Android Security Application Developer

As a Senior Android Security Application Developer, you will develop for and maintain mobile applications and browser plugins that apply the client's Applied Threat Intelligence to protect Android... More endpoint devices.As the Android and Windows endpoints leave beta and enter production, this resource will take development ownership of the products and support them as customer issues arise and new features are added.This role is not just a traditional app development role?it requires deep understanding of Android networking subsystems and a strong background in networking. Much of the work will be understanding how to proxy connections through a security inspection stack.Responsibilities include but are not limited to:-Maintain the existing Shield Android application, addressing customer reported bugs and adding new functionality and deploy changes to the Google Play store-Understand and overcome technical limitations of Android including:oBuilding a local network proxy for handling connectionsoWorking within Dalvik memory limits for in-memory databasesoWriting network protocol decoders for extracting metadata from packetsoTuning the application for optimal battery performanceoSupporting MDM solutions for application deploymentoDevelop Firefox plugins that communicate with the applicationoAdding zero-trust functionality?Work with product owners to plan a roadmap of features?Thoroughly document designs, schemas and processes?Participate in daily standups with the engineering team and product ownersTech stack: While it is not expected for candidates to have in-depth knowledge in all these areas, we seek an experienced developer who can easily adapt to learning new languages and troubleshoot complex networking and OS issues to determine root cause.?AndroidoKotlin with Jetpack Compose for main applicationoAndroid VPN framework for routing trafficoJavaScript for Firefox browser pluginoMicrosoft EntraID Graph API for user authenticationoSQL for database operationsoRust for network proxyingoMDM knowledge for automating installationoGoogle Play Store publishingoFirefox web store publishing for browser pluginWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SR Devops

We are looking for a Sr. SRE / DevOps that can assist a team for a year. It is part of a Surge program for Hospice and Palliative solution under our HHH business unit. *Onshore (since this... More individual will need to access prod) *Kubernetes/Docker *GCP *Infra as code / terraformWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

SOC Analyst

Our client is looking for a SOC Analyst to sit fully remote in the US. This analyst will be reporting to the Manager of the Security Operations Center and will be joining the larger Information... More Security team. 25% of their day will be responding, reviewing, and escalating Tier 1/Tier 2 tickets in Service Now. Another 25% of their day will be spent configuring security agents, troubleshooting, and reporting any and all activities related to security issues that occur during their shift. Examples of tools this role utilizes to troubleshoot include: SIEM, Endpoint Detection and Response Tools, Application Whitelisting, and Endpoint and Network Monitoring. An additional 25% of their day is completing ad hoc IT Security tasks like Web Content Filtering, escalations from 3rd party MSSP File Monitoring, and support to end users. The final 25% of their day will be spent communicating and coordinating with colleagues in Security and IT. This team is tight knit, and they are looking for someone that they can bond with and get to know.$34/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ERP Project Manager

An global leader in the energy solutions space is looking for a IT Project Manager that has overall strong skills leading, planning and executing on a variety of technology projects. They are... More currently working on warehouse extensions and are looking for this person initially to be the lead on extending/expanding their current ERP solution throughout the new warehouse. This would be both on finance and supply chain workstreams. The first 8-12 months would be focused purely on this ERP integrations and then they would be working on IT infrastructure focused projects (networking, security, etc) down the line. They should have experience working in both a waterfall/agile environment, experience with ADO/MS Project, and excellent communication. They also should be skilled at risk management and identifying risks. They will be working onsite 5 days a week!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

(Houston) Industrial Automation Engineer

Insight Global is seeking a Design/Project Engineer responsible for designing and building control panels, developing and troubleshooting PLC programs, and integrating variable frequency drives... More (VFDs) into automated systems. This role involves collaborating with cross-functional teams to deliver reliable, safe, and efficient automation solutions for industrial applications. This position requires approximately 50% travel for customer meetings, system commissioning, and field service as needed.This is an organization in which our Engineers will see their project through from cradle to grave ? the engineer who designs the system will also commission and see all the way through maintenance Preferred Experience (not all required depending on level of experience) Candidates should have prior experience with one or more of the following:?Coordinated web handling machines (e.g., paper machines, secondary metals, converting, building products)?Motion control applications utilizing electronic gear?Ability to describe various VFD components and topologies?High-level understanding of control theory?Commercial and technical project management________________________________________Key ResponsibilitiesPanel Design & Fabrication?Design electrical control panels in compliance with applicable codes and standards (e.g., NFPA 70, UL 508A)?Create detailed schematics, wiring diagrams, and bills of materials?Oversee panel assembly, wiring, and factory acceptance testingPLC Programming?Develop, modify, and troubleshoot PLC programs (Allen-Bradley, Siemens, or other platforms)?Configure HMI/SCADA interfaces for operator usability and system monitoring?Implement structured programming practices for scalability and reliabilityDrives & Motion Control?Specify, configure, and commission VFDs and servo systems?Integrate drives into control systems for motor speed, torque, and position control?Optimize drive parameters for performance and energy efficiencySystem Integration & Commissioning?Collaborate with mechanical, process, and electrical engineers to ensure seamless system operation?Conduct on-site installation, startup, and commissioning of automation systems?Provide technical support, troubleshooting, and documentation for delivered systemsStrategic & Commercial Responsibilities ? Project Management ?Project Management: Kick off meetings, procure materials, project timelines, act as critical stakeholder, etc. ?All projects are scored and if it?s determined that the project is large enough then a PM will be aligned as a dedicated resource for support?Support strategic planning and growth initiatives for the vertical market segment?Collaborate with finance and leadership teams on project pricing, risk assessment, and margin management?Identify opportunities for productization, standardization, and scalability of solutions?Act as a critical stakeholder in the commercial success of assigned projects: oEnsure job hours and material costs align with project scope and budgetsoSeek adders as required with the project team?Timely entry of administrative tasks (e.g., time and expense entry)Operational Responsibility?Adhere to all Quad Plus operational safety standards and practices: oJob Hazard Analysis (JHA)oPre-Task Plan (PTP)oAll relevant operational safety training and certifications (e.g., OSHA 10, First Aid/CPR)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Executive Desktop Support Engineer - Onsite

A Fortune 500 aerospace and aviation client is looking for an Executive Desktop Support Engineer to join their team in supporting their Executive Leadership Team. In this role, you will be the... More primary technical support contact for roughly 40 leadership team members (C-suite, Presidents, and their Executive Administrator Assistants) in addition to secondary technical support contact for VPs and special assignments as needed. You help schedule and coordinate times to migrate, install or resolve issues, ensure machines are properly updated and backed up, and assist with activation and configuration of smart mobile devices (iOS devices and some Android). You will maintain end of life hardware refresh, peripheral support, network port activation, mobile computing support, and hardware warranty repair. Perform, when necessary, Executive Home Support to resolve broadband, network, or computer related issues. Perform troubleshooting and meeting preparations for designated Executive Conference rooms ensuring that computers, presentation data and conferencing solutions are in functioning order, and special event support if needed. Other responsibilities include: ResponsibilitiesProvide hands-on hardware and software support for Microsoft Windows 11, Office 365, Apple (iPad and iPhone) and Android end-user devicesAssist Executives with general IT system troubleshooting and supportInstall, configure, and test new hardware and software for end-usersConfigure and support mobile devices such as iPhones, iPads and Android mobile phonesAssist end-users in-person and remotely with various hardware and software issuesRespond to support requests via phone, email and/or other approved electronic mediaDeliver a high level of professional service and supportTake initiative to introduce technology to help business processes and improve productivityParticipate in regular training in the latest technologiesSome travel, including international, may be required (10%)Protect and maintain the privacy of employee personnel records including, but not limited to, personal compensation information about employeesPerform other duties and projects as assignedThis role is 100% onsite Monday Friday at this clients headquarters in Fort Worth, TX. They work a 9/80 schedule so you will have off every other Friday, however some availability after normal business hours might be required. Reliable transportation and ability to lift up to 30 lbs. is required.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less