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Data Scientist

Day to Day:Insight Global is looking for a Senior Data Scientist who will spend each day developing and maintaining a consistent, scalable approach to institutional data analysis while building... More knowledge management tools that help leaders understand key insights across the student lifecycle. Their work will involve applying statistical models, such as regression, classification, and forecasting, to support strategic decision-making, as well as creating and maintaining dashboards, reports, forecasts, and databases that communicate findings clearly to both technical and non-technical audiences. They will regularly mine large datasets, performing data cleaning, validation, and error analysis to ensure accuracy, and analyze trends and patterns with institutional goals in mind. The role also requires developing deep expertise in academic, operational, and financial data, collaborating across departments to build and refine data models, and contributing to the automation of data processes and the development of machine learning workflowsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

SAP Analyst - Finance & Integration

The SAP Functional Analyst supports the implementation and continuous improvement of SAP S/4HANA business processes within a highly regulated pharmaceutical environment. This role ensures the... More successful delivery of SAP enhancements and maintains system stability in compliance with FDA, GxP, and SOX standards. The ideal candidate provides functional expertise across integrated business processes?specifically Record-to-Report (RtR), Order-to-Cash (O2C), and Procure-to-Pay (P2P)?facilitating seamless data flow across Finance, Supply Chain, and third-party integrations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ITSM Configuration Management II Specialist

Insight Global is seeking an ITSM Configuration Management II, either remote or local to Richmond, VA, to define, own, and mature ITIL-based Configuration Management (CMS, CMDB, and CSDM) lifecycles... More within ServiceNow, leveraging ITIL expertise to lead and coordinate initiatives that develop or enhance services, processes, procedures, and standards. This role requires an associate?s degree and 3+ years of experience owning and governing Configuration Management (CMS/CMDB) process lifecycles, including CMDB and CSDM, with responsibility for service design, governance, reporting, metrics, and service improvement. The ideal candidate will have hands-on experience with ServiceNow or a similar ITSM platform, a strong understanding of CMDB data models, class hierarchies, and CI relationships across infrastructure and applications, and proven experience applying ITSM and ITIL practices across process analysis, design, implementation, operational support, and service improvement. This role also involves developing dashboards, reports, metrics, and trend analysis, as well as leading medium-sized customer or partner engagements to deliver new or enhanced IT processes, services, or solutions. The salary for this role ranges from $70,000-$95,000, based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ITGC & SOX Readiness Lead (GRC)- INTL LATAM- Backfill

A client of Insight Global is seeking a highly experienced ITGC & SOX Readiness Lead to serve as the central architect and owner of our IT General Controls (ITGC) program. This is a strategic GRC... More role designed for a hands-on leader who goes beyond checklist testing to partner deeply with Engineering, IT, and Finance to build scalable, defensible, and audit-ready controls.This is not an Internal Audit role. Instead, you will operate as a ?Line 1.5? enablement and readiness leader, responsible for ensuring controls are properly scoped, well-designed, automated where possible, and operating effectively before Internal and External Auditors begin formal validation.You will own the full ITGC readiness lifecycle?from scoping and control design to interim self-testing, remediation, and audit coordination?ensuring predictable outcomes and eliminating last-minute surprises.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Epic Research Analyst

Building treatment plans in EpicWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal... More opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Epic Beacon Team Lead

The Epic Beacon Team Lead oversees the design, build, and optimization of Epic Beacon workflows to support oncology and research operations. This role combines technical expertise with leadership,... More managing a team of analysts while ensuring high-quality configuration and workflow maintenance. Responsibilities include leading Beacon-related projects, coordinating with clinical and operational stakeholders, troubleshooting issues, and maintaining accurate documentation. The Team Lead also mentors team members, sets priorities, and ensures compliance with organizational and regulatory standards. Candidates should hold Epic Beacon certification (additional certifications in Research preferred) and have at least five years of Epic experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Event Manager

Event Management? Configure and support ServiceNow Event Management, including event rules, alert management rules, and alert correlation.? Ensure accurate ingestion and processing of events from... More monitoring tools.? Assist in tuning thresholds, filtering noise, and improving alert quality.? Support the full alert lifecycle, including creation, acknowledgment, remediation, and closure.CMDB & Service Mapping Support? Apply CMDB fundamentals to correctly associate events and alerts to Configuration Items (CIs).? Understand CI relationships and dependencies to support meaningful alert correlation.? Collaborate with CMDB and Service Mapping teams to ensure data quality required for Event Management.ITOM & Operations Collaboration? Understand how Event Management fits within IT Operations Management (ITOM).? Support integration with Incident Management for automated or assisted incident creation.? Work closely with IT Operations, NOC, and monitoring teams to align Event Management behavior with operational needs.Documentation & Continuous Improvement? Develop and maintain Event Management documentation, including event rules, alert logic, correlation strategies, and integrations.? Contribute to and help define a standardized onboarding process for integrating new monitoring tools into ServiceNow Event Management, ensuring consistency, governance, and operational readiness across all sources.? Assist in documenting monitoring onboarding standards, including required data elements, CI mapping expectations, validation steps, and operational acceptance criteria.? Help define and document roles and responsibilities related to Event Management (e.g., Administrator, Operator, Monitoring Tool Owner, Platform Owner).? Support the creation and maintenance of segregation of duties models for Event Management, ensuring clear separation between configuration, approval, and operational execution to support auditability and compliance.? Partner with IT Operations, platform teams, and security/governance stakeholders to ensure Event Management processes are well-governed, scalable, and compliant.? Participate in continuous improvement efforts by reviewing Event Management effectiveness, identifying gaps, and recommending process or configuration enhancements.Day to Day:The ServiceNow Event Management Specialist is responsible for supporting, configuring, and operating the Event Management capability within the ServiceNow platform. This role focuses on ensuring reliable event ingestion, effective alerting and correlation, and strong alignment with CMDB and IT Operations Management (ITOM) processes.The ideal candidate has hands-on experience with ServiceNow Event Management fundamentals, understands CMDB concepts, and can administer ServiceNow at a foundational level while working closely with IT Operations and platform teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior ITSM ServiceNow Analyst

The ITSM Process Analyst ? Sr ServiceNow Engineer is responsible for working within the team to own and govern IT Service Management (ITSM) processes across the organization, ensuring alignment with... More ITIL best practices. This role chairs key process governance meetings such as the Change Advisory Board (CAB) and Major Incident Reviews, while also providing hands-on configuration and administration of ITSM workflows within ServiceNow. The ideal candidate combines process vision & leadership along with technical expertise within ServiceNow to drive continuous improvement and operational excellence. This position will report to the Senior IT Manager, Production Operations.ResponsibilitiesProcess Ownership & Governance? Own and maintain ITSM processes including Incident, Problem, Change, Request, and Knowledge Management.? Chair and facilitate governance meetings such as CAB, Incident Review, and Problem Review.? Ensure compliance with ITIL best practices and organizational policies.? Define and monitor KPIs, SLAs, and OLAs for ITSM processes.ServiceNow Configuration & Administration? Configure and maintain ITSM modules in ServiceNow (Incident, Change, Problem, CMDB, etc.).? Develop workflows, business rules, and automation to optimize service delivery.? Collaborate with developers and stakeholders to implement enhancements and integrations, especially with our ServiceNow IT Service Portal and bolt-on modules (I.e. HAM, SAM) ? Assist in the effective setup and workings of ServiceNow User Data/tables with LDAP, AD, etc.Continuous Improvement? Analyze process performance and identify opportunities for improvement.? Drive adoption of ITSM processes across IT teams and business units.? Maintain process documentation and deliver training sessions for stakeholders.Reporting & Analytics? Generate and present reports on ITSM performance metrics.? Provide insights and recommendations to leadership based on data trends.Salary: $100-130kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Event Manager

The ServiceNow Event Management Specialist is responsible for supporting, configuring, and operating the Event Management capability within the ServiceNow platform. This role focuses on ensuring... More reliable event ingestion, effective alerting and correlation, and strong alignment with CMDB and IT Operations Management (ITOM) processes.The ideal candidate has hands-on experience with ServiceNow Event Management fundamentals, understands CMDB concepts, and can administer ServiceNow at a foundational level while working closely with IT Operations and platform teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Process Engineer

Working as a Systems Engineer, you will be the support person for various Process Automation Process Industries Pulp & Paper engineering projects providing technical details, costs and deliverables... More for sales proposals. Candidate will be focusing primarily on implementation of Quality Control Systems in the Paper Industry with an emphasis on control tuning, operator training, results documentation and Sales Support. Up to 60% travel.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less