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An employer in San Diego, CA is looking for an Information Technology Specialist to join the team on a large Navy contract. This specialist will be providing information technology troubleshooting... More support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 4-11 tickets a day involving issues with laptop, desktop, printer, phone, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assist information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a highly skilled and experienced IT Project Manager to play a key role in overseeing and delivering IT projects with a focus on Agile methodologies. The ideal candidate will bring... More solid project management experience, expertise in managing project costs, and a proven ability to lead cross-functional teams. An active PMP and knowledge of ADO boards and Service Now is required. This role can pay between 65-75 hourly depending on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The primary purpose of this role is to conduct audits that evaluate the effectiveness of established internal controls designed to manage our client's most significant risks. This position will... More assist the Audit Manager in the planning of audits, developing steps for audit testing, and gather and analyze information necessary to evaluate the adequacy of controls. This role is the day-to-day leader of project and is responsible for interpreting test results and signing off of communication and deliverables for audit engagements. In addition, this role is responsible for delivering oral or written reports and communications to clients and assists in training and supervision less experiences auditors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is looking for Senior Project Managers to work remotely. Daily responsibilities will include closely tracking project budgets, accruals, monitoring resources, forecasting risks,... More identifying causes for variances, and partnering closely with domain teams to ensure timelines and deliverables are being met. This PM will be running meetings and producing meeting notes & action items for team standups, team troubleshooting sessions and sponsor meetings. They will also cover all IT project reporting including monthly budget forecasting, weekly reports, monthly reports, issues & risks dashboards, and decision tracking. This PM will be assigned to the following project: -ETRMS Consolidate Endur replace-Primary focus of this project is consolidation - to replace Endur - Gas Management System (GMS) application used by 3 user groups Front Office/Energy Supply Merchant, Mid-office/Energy Risk Control and Market Risk and Back office/ Energy Derivitive Accounting. Ideally the replacement application will be a new module in, or an addition to an existing software suite that PSE already owns, thus consolidating software (reducing tools by one).-In November, this project will require someone to come in during a phase pause for a contract scope, final spec, and cost. This person will then assist in the implementation phase for the remainder of 2024 and 2025.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a dedicated and customer-oriented Level 1 Helpdesk Technician with experience in Microsoft 365 (M365) to join our IT support team. The successful candidate will be responsible for... More providing first-level technical support and assistance to end-users, resolving issues related to M365 applications and services, and ensuring a positive customer experience. This role offers an excellent opportunity to develop technical skills in a supportive and growth-oriented environment. *Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk ticketing system. *Provide timely and accurate solutions to technical issues related to Microsoft 365 (M365) applications, including but not limited to Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive. *Diagnose and troubleshoot software and hardware issues, ensuring problems are resolved efficiently and effectively. *Escalate unresolved issues to the appropriate IT teams or Level 2 support personnel as needed, while maintaining ownership of the issue until resolution. *Assist in the setup, configuration, and maintenance of M365 accounts, including user permissions, email distribution lists, and security settings. *Educate end-users on basic M365 functionalities, best practices, and self-help resources to encourage user empowerment and minimize recurring issues. *Document all helpdesk interactions, troubleshooting steps, and resolutions in the ticketing system to maintain accurate records and enable knowledge sharing. *Follow established processes and procedures for incident management, problem resolution, and service request fulfillment. *Collaborate with IT colleagues and other departments to identify and implement continuous improvements to enhance service delivery and customer satisfaction.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an IT Manager II to support a large retail client in Dublin, CA. This person will play a critical role for facilitating cybersecurity risk management and governance... More processes for their corporate & store practices. This role works closely with the IT Compliance Manager and Secure Project Delivery Manager to help develop, mature, and execute the IT Risk processes which include governance, risk assessment, risk analysis, risk metrics, risk reporting, technology enablement, maintenance of the risk taxonomy, and organizational integration. This role is also responsible for establishing security policies, standards and procedures and managing security awareness program. This role is hybrid and the candidate must be local to the Bay Area, coming onsite to the Dublin office at least 2x/wk. Key Responsibilities:Leads the security governance and risk management team performing IT and business risk assessments, vendor risk management, contracts management, security policy and standards management and security awareness..Performs management and personnel administration functions associated with Ross' Cybersecurity Governance and Risk Management Department.Responsible for performing risk assessments to identify current and future security vulnerabilities, determine what level of risk is acceptable to the organization, and determine the best ways to reduce cybersecurity risks to this acceptable level of the company's assets, relationships, processes, and functions associated with IT and business risk.Establish and maintains related IT Risk Management metrics and reporting. Collaborates with IT Compliance Manager, Secure SDLC Manager, Cybersecurity, and IT groups to define, gather and analyze metrics. Provides targeted reporting to all levels of IT and Business management.Responsible for establishing information security awareness programs, regularly conducting exercise to educate employees of the cybersecurity and best practices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Under the supervision of the IT Support Manager, the IT Support Analyst will provide front line primary technical support to end users on various technical issues and problems relating to hardware,... More software, and peripherals. They will also be responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. The IT Support Analyst must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT team members. The IT Support Analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices, and videoconferencing equipment. This position may require independent work, sharing information and assisting others with work orders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an IT Service Desk Administrator to join a client in New Orleans, LA! The Service Desk Administrator is an application or Systems Support Technician that receives... More escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before the incident or issue transfer of responsibility. Upon the transfer of incident responsibility, the Service Desk Administrator is expected to provide an advanced skillset and resolution procedures with sensitivity to severity and priority. If there is a need for assistance, it is likely to escalate to IT Operations, which would involve a warm transfer of responsibility or partnership with IT Operations to close the incident. The Service Desk Administrator is expected to collaborate with IT Operations as needed to generate root cause analysis for any severity two or 3-level incidents. Customer service and support of all Analyst and Administrator Information Technology and Operational Technology functions. Identifies, diagnoses, and resolves Analyst and Administrator problems for users of the personal computer software, hardware, enterprise network, the Internet, and new computer technology in a Service Desk environment; communicates solutions to end-users.Familiarity with OT systems and infrastructure. Provides one-on-one end-user problem resolution for Service Desk incidents, requests, and changes. Diagnoses and resolves end-user network printer problems, application, PC hardware problems, e-mail, Internet, VPN, and local-area network access issues. Coordinates timely repair of computer, server, or network equipment. This includes working with various vendors. May be responsible for tracking and maintaining inventory as well as shipping and receiving. Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. Helps install local area network cabling systems and equipment such as network interface cards, switches, and firewalls. Assists Analysts and IT Operations Technicians as needed. This may include defining and documenting processes and procedures as well as maintaining a knowledge base for both customers and internal support staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An Insight Global customer is looking to hire an IT Super User for a new customer site in Hazelwood, MO. This person will be the onsite POC for the clients customer warehouse facility. This role is... More essential in the success of day-to-day operations in the facility. This person will work 100% onsite and be the onsite tier 1 support for anything technology related, including hardware related items such as printers, computers, and warehouse devices such as RF Scanners, etc. The shift for this role is 40-50 hours a week in a flexible time frame of 10am-7pm M-F, with some OT and weekends.Compensation:$27/hr to $31/hrExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Project Management and Financial support professional with experience managing and tracking, budgets, financial forecast and analysis. This candidate will be... More supporting a global bank within the Interactive Services organization to coordinate, manage, and track the financials across the portfolio. This role is high visibility and includes managing stakeholder, partner, and internal relationships while providing business support to the organization. This person should be confident tracking projects and driving superior solution delivery of products and projects. This candidate will be able to sit onsite 3x a week in Downtown Toronto for a 12 month contract. Responsibilities- Assist Finance Lead to manage day to day financials of technology organization- Assist Resource Lead to manage day to day resources of technology organization- Coordinate estimations and intake for tech leads- Produce polished communications over multiple channels- Coordinate tracking of the portfolio of programs and projects- Be agile in mindset to take on new responsibilities as need arises beyond what is listed aboveWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less