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Feb 16, 2024

Matthews, NC

|

Help Desk

|

Perm

|

$46k - $69k (estimate)

{"JobID":339675,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.7023636363636,"Longitude":35.1283636363636,"Distance":null},"State":"North Carolina","Zip":"28105","ReferenceID":"DGO-683572","PostedDate":"\/Date(1708089407000)\/","Description":"Day-to-Day:Insight Global is seeking a Level 2 IT Technician for an IT company based in Crystal Lake, Chicago. This role will primarily focus on providing advanced technical support, executing managed services tasks, and leading complex projects for our customers, both residential and small businesses. The Advanced technician will have the ability to work independently and be capable of managing advanced technical tasks and responsibilities. *Consulting with clients in-store, over the phone, and on-site at their business or residence to provide the solution(s) that best fits their needs. *Assist in all marketing efforts to promote the business *Have a client first mentality and maintain a positive, empathetic and professional attitude with customers at all times. *Design and implement network infrastructure projects, including LAN, WAN and WiFi solutions. *Perform Data recovery and loss prevention and advanced network installation tasks *Administer Microsoft 365 environments, including user management, security settings and application configuration. *Virus protection and Spyware/Adware removal *Manage and maintain Active Directory and Azure AD environments *PC Hardware and software troubleshooting repair and maintenance *Work with cloud providers such as AWS, Azure, and Google Cloud platforms and be able to implement and support customer solutions *Computer System repair and upgrades and custom builds *Plan and perform productivity suite migrations with minimal downtime and seamless transition for clients *One-on-one training *Conduct security and risk assessments and recommending and implementing solutions *Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage and resolve alerts and issues. Manage a daily workload *Perform technical assessments *Assist in daily management of shop and backup the general manager when needed *Collaborate with Level 1 techs and provide guidance and mentorship for junior level technician(s)","Title":"Level 2 IT Technician","City":"Matthews","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Associate or bachelor\u0027s Degree in a technology related field or equivalent experience *3-5 years of experience with Windows-based PCs (Win7, Win8, Win10 and Win11) and Windows Server ( 2016, 2019 and 2022) *Networking in both residential and commercial environments *Strong IT field service background and customer service skills *Strong knowledge of PC troubleshooting and repair, both hardware and software/OS *Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.) *Proficiency with peer-to-peer and client/server network configurations and troubleshooting *Must have a valid driver\u0027s license and a clean driving record *Microsoft 365 administration and migration *Knowledge of managing and installing and configuring Microsoft server OS and Active Directory *Proficiency with Firewall, Router, Switch installation and configuration *Cloud and virtualization knowledge using Hyper-V, VMWare, and other solutions.","Skills":"*Knowledge of Mac hardware and MacOS is a plus *CompTIA A+ and or Network+, MSCE or any other relevant certifications *Geek Squad Experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":69000.0000,"SalaryLow":46000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day-to-Day:Insight Global is seeking a Level 2 IT Technician for an IT company based in Crystal Lake, Chicago. This role will primarily focus on providing advanced technical support, executing... managed services tasks, and leading complex projects for our customers, both residential and small businesses. The Advanced technician will have the ability to work independently and be capable of managing advanced technical tasks and responsibilities. *Consulting with clients in-store, over the phone, and on-site at their business or residence to provide the solution(s) that best fits their needs. *Assist in all marketing efforts to promote the business *Have a client first mentality and maintain a positive, empathetic and professional attitude with customers at all times. *Design and implement network infrastructure projects, including LAN, WAN and WiFi solutions. *Perform Data recovery and loss prevention and advanced network installation tasks *Administer Microsoft 365 environments, including user management, security settings and application configuration. *Virus protection and Spyware/Adware removal *Manage and maintain Active Directory and Azure AD environments *PC Hardware and software troubleshooting repair and maintenance *Work with cloud providers such as AWS, Azure, and Google Cloud platforms and be able to implement and support customer solutions *Computer System repair and upgrades and custom builds *Plan and perform productivity suite migrations with minimal downtime and seamless transition for clients *One-on-one training *Conduct security and risk assessments and recommending and implementing solutions *Utilize PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools to monitor, manage and resolve alerts and issues. Manage a daily workload *Perform technical assessments *Assist in daily management of shop and backup the general manager when needed *Collaborate with Level 1 techs and provide guidance and mentorship for junior level technician(s)

Feb 16, 2024

Houston, TX

|

Network Engineer

|

Perm

|

$74k - $111k (estimate)

{"JobID":339793,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3603636363636,"Longitude":29.7652727272727,"Distance":null},"State":"Texas","Zip":"77079","ReferenceID":"HOU-683701","PostedDate":"\/Date(1708103808000)\/","Description":"-An Insight Global client is currently seeking an IT Cybersecurity Engineer to join their team. This individual will collaborate with IT management to develop and implement long-term, worldwide technical direction, strategies, and initiatives, ensuring the delivery of reliable, innovative, and secure solutions aligned with IT\u0027s mission. They will manage alerts sent by SOC, ticket response, searching in Splunk, firewall logs, email phishing campaign assistance with the KnowBe4 platform (can train them on), willing to learn new tech, know the networking side of things, need to be able to secure underlying technologies. Respond to alerts that are generated by SOC and automated systems, answer the phone when called, responsible enough to take on security for clients and keep operational technology safe for the operators. Will be involved in helping with deployments if/when they have them. Server and work station patching, security patches, operating system patching, and deployments when necessary. Review and update documentation, security policy updates etc. Ability to manage small projects like upgrading cortex.","Title":"IT Cybersecurity Engineer","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-5+ years of experience implementing, managing, troubleshooting advanced cybersecurity technologies-Experience managing alerts sent by SOC-Experience managing Splunk and writing Splunk queries-Experience managing email phishing campaigns and responding to potential threats-Experience in network security is required (preferably Palo Alto)-Bachelors degree in computer science, IT, engineering or related field, or equivalent work experience-Experience with patching","Skills":"-Linux experience-any OT knowledge-scripting \u0026 automation w/Powershell (preferably)","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":111000.0000,"SalaryLow":74000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

-An Insight Global client is currently seeking an IT Cybersecurity Engineer to join their team. This individual will collaborate with IT management to develop and implement long-term, worldwide... technical direction, strategies, and initiatives, ensuring the delivery of reliable, innovative, and secure solutions aligned with IT's mission. They will manage alerts sent by SOC, ticket response, searching in Splunk, firewall logs, email phishing campaign assistance with the KnowBe4 platform (can train them on), willing to learn new tech, know the networking side of things, need to be able to secure underlying technologies. Respond to alerts that are generated by SOC and automated systems, answer the phone when called, responsible enough to take on security for clients and keep operational technology safe for the operators. Will be involved in helping with deployments if/when they have them. Server and work station patching, security patches, operating system patching, and deployments when necessary. Review and update documentation, security policy updates etc. Ability to manage small projects like upgrading cortex.

Oct 20, 2023

Fort Belvoir, VA

|

Help Desk

|

Contract,Perm Possible

|

$41 - $62 (hourly estimate)

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-As an IT Monitoring Specialist, you will play a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure. Your expertise in monitoring, troubleshooting,... and responding to alerts will be essential in maintaining the stability and availability of our technology environment around the clock.-Monitor the customer's IT systems, network, servers, and applications 24/7 to proactively identify and resolve issues that may impact performance or availability.-Respond promptly to alerts and notifications from monitoring tools, diagnosing problems, and implementing appropriate solutions.-Collaborate with cross-functional IT teams to investigate and resolve complex technical issues, ensuring minimal disruption to business operations.-Document and track incidents, including the troubleshooting steps taken and the resolution achieved, in a clear and organized manner.-Escalate critical incidents to higher-level support teams or management as necessary, providing detailed information and recommendations.-Participate in the development and maintenance of monitoring and alerting procedures, adjusting thresholds and settings to improve accuracy and responsiveness.-Contribute to the creation and improvement of IT documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles.-Identify trends and patterns in system alerts and incidents, providing insights to prevent recurring issues.-Perform routine checks and maintenance tasks to optimize system performance and prevent potential problems.-Stay updated on industry best practices, emerging technologies, and security threats to enhance monitoring strategies and incident response capabilities.

Feb 19, 2024

Cincinnati, OH

|

Project Manager

|

Perm

|

$23k - $34k (estimate)

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An employer is seeking a Project Manager II for a direct hire opportunity in Chennai, India. This individual will be responsible for overall requirements gathering and project delivery. Also... responsible for tracking and reporting status for network build projects.Essential Functions:Requirements gathering -- 15% Project charter development Project plan development and ownership -- 15% Communication ownership -- 15% Risk management -- 15% Escalation management (Internal & External) Change coordination -- 20% Budget management Resource allocation/utilization oversight -- 20% Stakeholder Management Vendor Management

Feb 08, 2024

Deerfield Beach, FL

|

Project Manager

|

Contract

|

$62 - $94 (hourly estimate)

{"JobID":337990,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.119,"Longitude":26.33,"Distance":null},"State":"Florida","Zip":"33442","ReferenceID":"FTL-681485","PostedDate":"\/Date(1707416195000)\/","Description":"Daily Responsibilities: We are currently seeking a Senior Level Scrum Master/Project Manager with excellent communication, vendor management, and application/software implementation experience. Start date would be ASAP. This SM/PM will be responsible for the direction, planning, execution, controlling and completion of large and complex projects ensuring compliance with the companys project methodologies, standards, processes, commitments and goals. Key Responsibilities: Manage projects that involve multiple vendors, departments and complex integrationsFacilitate the definition of project scope, goals, and deliverablesDevelop and manage full-scale project plans including external integrations and dependenciesDefine, lead and coordinate project teamsDefine project tasks and manage project resource allocationManage project budgets including monthly forecasting and accrual trackingIdentify project risks and issues and develop and execute mitigation plansManage project changes to achieve project goalsMonitor and report project status to all stakeholdersEscalation of concerns in a timely and appropriate manner Provide guidance and direction to external vendors, as applicableParticipate in project quality audits Facilitate development of Requests for Information/ Proposals (RFI/RFP) for external services, as applicableDemonstrate leadership and strong organizational, presentation and communication skills","Title":"Senior IT Project Manager","City":"Deerfield Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8+ years experience in IT project management (App Dev/SDLC Projects)Project Management Professional (PMP)Experience as a Scrum Lead (running daily stand-ups)HEAVY experience managing and projecting project financials Experience working at one or multiple enterprise level clients with large project spendPast experience working within a product integration team/ leading a product team Experience with Microsoft Project Server, ServiceNow OR Jira, Confluence Experience working/managing 3rd party vendors (allocating resources, assessing risk, and maintaining budgets)","Skills":"Active CSM (Certified Scrum Master)","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":93.6000,"SalaryLow":62.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Daily Responsibilities: We are currently seeking a Senior Level Scrum Master/Project Manager with excellent communication, vendor management, and application/software implementation experience.... Start date would be ASAP. This SM/PM will be responsible for the direction, planning, execution, controlling and completion of large and complex projects ensuring compliance with the companys project methodologies, standards, processes, commitments and goals. Key Responsibilities: Manage projects that involve multiple vendors, departments and complex integrationsFacilitate the definition of project scope, goals, and deliverablesDevelop and manage full-scale project plans including external integrations and dependenciesDefine, lead and coordinate project teamsDefine project tasks and manage project resource allocationManage project budgets including monthly forecasting and accrual trackingIdentify project risks and issues and develop and execute mitigation plansManage project changes to achieve project goalsMonitor and report project status to all stakeholdersEscalation of concerns in a timely and appropriate manner Provide guidance and direction to external vendors, as applicableParticipate in project quality audits Facilitate development of Requests for Information/ Proposals (RFI/RFP) for external services, as applicableDemonstrate leadership and strong organizational, presentation and communication skills

Feb 01, 2024

Trinity, NC

|

Business Analyst (BA)

|

Perm

|

$86k - $129k (estimate)

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Essential Duties, Responsibilities, and Key Results Area:Responsible for identifying and analyzing user requirements.Learn and understand the "as is" environment to be able to provide functional... expertise and knowledge of the existing business practicesReconcile the user requirements to new system capabilitiesLiaise between the user community and project teamRepresent the user interests in system design and software configuration planning meetingsWork with users to develop necessary processes or procedural changes to accommodate the software applicationsWork with the users to develop, document and execute test scenariosContribute to overall project status reportingAuthor functional designs for new functionality, new systemsConfigure existing systems and load/manipulate data to modify system behavior

Jan 03, 2024

Crane, IN

|

PC Technician

|

Contract

|

$22 - $33 (hourly estimate)

{"JobID":330132,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.8912727272727,"Longitude":38.9,"Distance":null},"State":"Indiana","Zip":"47522","ReferenceID":"CHS-672071","PostedDate":"\/Date(1704276944000)\/","Description":"Insight Global is seeking a Secret Cleared IT Specialist to support a federal client of ours onsite in Crane, IN. This role is on a 6-year program supporting both the Navy and Marine Corps, providing IT support to the local bases across the United States. The day to day includes: *Tier 1 and 2 troubleshooting *Diagnosing computer and laptop issues *Printer and related hardware resets *User account support *Customer service *Working through trouble tickets","Title":"Secret IT Specialist","City":"Crane","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*Active DoD Secret Clearance *4+ years of professional experience *Security+ Certification *Experience with computer hardware troubleshooting","Skills":"","Industry":"PC Technician","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.5920,"SalaryLow":21.7280,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Secret Cleared IT Specialist to support a federal client of ours onsite in Crane, IN. This role is on a 6-year program supporting both the Navy and Marine Corps, providing... IT support to the local bases across the United States. The day to day includes: *Tier 1 and 2 troubleshooting *Diagnosing computer and laptop issues *Printer and related hardware resets *User account support *Customer service *Working through trouble tickets

Feb 20, 2024

Pennington, NJ

|

System Administrator

|

Contract-to-perm

|

$42 - $64 (hourly estimate)

{"JobID":340131,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.7718636363636,"Longitude":40.3489727272727,"Distance":null},"State":"New Jersey","Zip":"08534","ReferenceID":"HPA-684112","PostedDate":"\/Date(1708434859000)\/","Description":"A large healthcare system is looking to hire an IT Ambulatory Manager. This is a hybrid role: 3 days on-site and 2 days WFH. The ideal candidate will manage the day-to-day operations of our Athena IT Ambulatory team, which comprises 5 people. This team is supporting 40+ outpatient practices. The manager works alongside a Project Manager to respond to new requests/projects from the practices. They manage the Athena helpdesk account to ensure tickets are correctly assigned. They are running monthly and quarterly meetings, aiding in new practice acquisitions, staying on top of report requests, ensuring the quality of the EMR system, etc.","Title":"IT Ambulatory Manager","City":"Pennington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience managing a team of EMR Ambulatory professionals.Experience responding to EMR new requests/projectsExperience running meetings and providing reports to executives Associate\u0027s degree.","Skills":"Hands-on experience with AthenaExperience with PACE EMR Bachelor\u0027s degree in Informatics, Health Informatics, or Information Technology preferred. RN license or Pharmacy license preferred.","Industry":"System Administrator","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.6000,"SalaryLow":42.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A large healthcare system is looking to hire an IT Ambulatory Manager. This is a hybrid role: 3 days on-site and 2 days WFH. The ideal candidate will manage the day-to-day operations of our Athena IT... Ambulatory team, which comprises 5 people. This team is supporting 40+ outpatient practices. The manager works alongside a Project Manager to respond to new requests/projects from the practices. They manage the Athena helpdesk account to ensure tickets are correctly assigned. They are running monthly and quarterly meetings, aiding in new practice acquisitions, staying on top of report requests, ensuring the quality of the EMR system, etc.

Feb 05, 2024

Berkeley Heights, NJ

|

Project Manager

|

Contract-to-perm

|

$63 - $95 (hourly estimate)

{"JobID":336871,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-74.4133727272727,"Longitude":40.7032363636364,"Distance":null},"State":"New Jersey","Zip":"07922","ReferenceID":"NNJ-679463","PostedDate":"\/Date(1707149771000)\/","Description":"* Manage moderately complex projects and/or components/phases of larger projects. * Consult, troubleshoot, problem resolution, project management, people management, strategic planning, training, and documentation. * Ensure project methodologies, project delivery processes, and implementation processes are followed, including leading and driving project timeline, risk and issue management, and scope change management. * Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time and effective project delivery. * Lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure. * Manage the project budget, including understanding and validating estimates, cost variance tracking and managing project resources effectively. * Monitor key metrics throughout the project lifecycle (Scope, Budget, Risk, Resources, and Schedule) and provide detailed scheduled reports on measurable items, such as milestones and deliverables. * Provide accurate and timely communication to key stakeholders and leadership on project progress, challenges, and recommendations. * Provide leadership, guidance, and mentoring to project management team and others on best practices, standards, tools, and methodologies for managing projects successfully.","Title":"IT Project Manager","City":"Berkeley Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* 6-8 years of progressive project management experience, including management of major projects, in a large operating environment. * Knowledge of and demonstrated experience in project management processes and methodologies, as well as project lifecycles. * Excellent skills in MS Word, Visio, Excel, PowerPoint, MS Project, Confluence, \u0026 Jira * Experience in working with Agile Teams,","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":94.8000,"SalaryLow":63.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

* Manage moderately complex projects and/or components/phases of larger projects. * Consult, troubleshoot, problem resolution, project management, people management, strategic planning, training,... and documentation. * Ensure project methodologies, project delivery processes, and implementation processes are followed, including leading and driving project timeline, risk and issue management, and scope change management. * Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time and effective project delivery. * Lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure. * Manage the project budget, including understanding and validating estimates, cost variance tracking and managing project resources effectively. * Monitor key metrics throughout the project lifecycle (Scope, Budget, Risk, Resources, and Schedule) and provide detailed scheduled reports on measurable items, such as milestones and deliverables. * Provide accurate and timely communication to key stakeholders and leadership on project progress, challenges, and recommendations. * Provide leadership, guidance, and mentoring to project management team and others on best practices, standards, tools, and methodologies for managing projects successfully.

Feb 16, 2024

New York, NY

|

Project Manager

|

Contract,Perm Possible

|

$58 - $86 (hourly estimate)

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An Art Business client is seeking an Infrastructure Project Manager to join their team specially supporting Infrastructure and Security.He/She will be working with the VP of Infrastructure and their... counterpart on the InfoSec (Security) owning their projects to ensure a smooth delivery. He/She will help ensure compliance with network security/data center business units and service-level policies. They will suggest changes for improvements based on experience; investigates root cause of service level degradation and suggests improvement plans. They will execute strategic vision as executed by leaders, translate information from leaders into ideas for potential improvements (e.g., operations, efficiency). They will put together training materials, run meetings and track the project to ensure delivery.

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