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The IT Support Specialist provides first-level technical support to end users, ensuring timely resolution of hardware, Windows 11, Microsoft 365, printer, connectivity, warehouse technology, and... More approved business application issues. This role focuses on excellent customer service, accurate ticket documentation, SLA adherence, and support of daily IT operations across office and warehouse environments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an IT Support Specialist to join one of our clients in Virginia Beach, VA. The IT Support Specialist supports daily operations of the Global Service Desk (GSD) and... More provides frontline technical support for enterprise IT systems across multiple secure network environments. This role is responsible for troubleshooting user issues, managing account access, and ensuring system availability in support of mission-critical training and operational activities.The candidate works closely with internal teams, including network, cybersecurity, and engineering support, to resolve incidents, fulfill service requests, and maintain continuity of operations. Responsibilities include account management, workstation support, system imaging, and ensuring compliance with established security policies and procedures.This position operates in a fast-paced, 24/7 environment and may require shift work, on-call support, or participation in operational events.Essential Job Responsibilities?Monitor and manage ticket queues within Jira or equivalent ITSM tools to ensure timely response and resolution.?Troubleshoot user issues related to access, hardware, software, and connectivity across multiple environments.?Process account requests including creation, modification, and deactivation in accordance with security policies.?Escalate complex or unresolved issues to Tier 2 and Tier 3 support teams and track through completion.?Perform workstation imaging, setup, and deployment to support user onboarding and system readiness.?Document troubleshooting steps, resolutions, and procedures in knowledge base systems such as Confluence.?Support patching, software installation, and system updates as directed.?Coordinate with network, cybersecurity, and engineering teams to resolve cross-functional issues.?Maintain audit-ready documentation for account management and system activities.?Provide technical support during operational events and high-tempo activities.?Communicate effectively with users and stakeholders regarding issue status and resolution.?Participate in 24/7 operational coverage, including shift work and on-call rotations as required.Compensation: $25-28/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position contributes to our vision by:? The Application & Middleware IT Administrator is responsible for the deployment, operation, and reliability of applications supporting manufacturing and... More engineering environments. The role acts as a technical interface between application teams and infrastructure teams to ensure stable and secure operations across on premise and cloud platforms.? Acting as a link between the applications team and the infrastructure teams, the Middleware Administrator/Integrator:? Is responsible for setup, installation and regular updates of the required middleware and application software code, and their associated configuration, to enable proper execution of desired applications, both for on premise and cloud (AWS) hosted environments.? Assists application development teams + software and IT architects in defining the required infrastructure and technical layers related to their applicative services to deliver optimum reliability in operations.? Implements and supports automated processes and automation tools for application rollouts and updates? Implements adequate controls and monitors to ensure application execution reliability and performance objectives are met, and contingency/adjustments measures are taken in case of deviation? Troubleshoots complex incidents and organizes documentation and knowledge transfer of simpler support cases to dedicated support teams and helpdesk? Other duties may be assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety operations fully on site in Washington, DC area. This individual... More will support a highly visible communications program responsible for maintaining, programming, deploying, and troubleshooting radio equipment and supporting infrastructure used in support of daily operations and events.This role is ideal for candidates with experience in military communications, telecommunications, radio systems, IT/network support, SATCOM, field service, or technical operations environments. The team supports mobile and portable radios, network-connected communications equipment, inventory systems, and field deployments that help ensure reliable communications. Successful candidates are hands-on troubleshooters who enjoy working with technology, solving technical problems, supporting end users, and maintaining mission-critical equipment in a fast-paced operational environment.Day-to-Day Responsibilities:?Program, configure, and support mobile and portable radio equipment and associated communications infrastructure.?Troubleshoot radio, network, and connectivity issues affecting field-deployed communications equipment.?Support inventory management activities, including barcode scanning, asset tracking, equipment audits, and database updates.?Receive, stage, test, package, and deploy communications equipment for customer sites and special events.?Pick, pack, and ship radio kits, tactical communications equipment, antennas, cables, and associated hardware.?Perform basic network troubleshooting using tools such as ping, network connectivity testing, and remote device diagnostics.?Support equipment installation, cable management, and hardware integration activities.?Assist with shipping and receiving operations, equipment inspections, and inventory reconciliation efforts.?Maintain accurate records within inventory management and tracking systems.?Provide Level 1 technical support for communications and network-connected devices.?Work independently and collaboratively to resolve technical issues while supporting operational deadlines and mission requirements.Compensation:$33hr to $42hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This person will be responsible for managing the full lifecycle of IT-focused projects, from initial definition through implementation, ensuring alignment to scope, budget, timeline, and quality... More expectations. They will be doing hands-on project planning and execution, driving key milestones, and providing day-to-day direction to project resources while serving as a central point of coordination across cross-functional teams. This person will also be doing ongoing stakeholder communication, proactively managing risks, dependencies, and changes to keep projects moving forward.In the day-to-day, they will be doing work within project and work order systems, supporting vendor coordination, procurement activities, and overall project delivery operations. They will also be doing regular documentation, status reporting, and budget tracking to maintain visibility and accountability throughout the project lifecycle. Strong use of tools such as MS Project, Visio, Excel, and Word will be expected, and familiarity with SAP billing modules is highly desired.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Develop and implement strategies for the maintenance and enhancement of the company's digital infrastructure.Lead a team of IT professionals to effectively manage and maintain the company's digital... More infrastructure.Oversee the installation, configuration, and maintenance of hardware, software, and networking systems.Ensure the security and integrity of the company's digital infrastructure by implementing security measures and protocols.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking an experienced IT Field Support Technician to provide onsite technical support for a fast-paced corporate environment. This individual will be responsible for supporting... More employees and executives across Windows, macOS, Microsoft 365, mobile devices, networking, and endpoint management platforms. The ideal candidate is a proactive and customer-focused IT professional who can troubleshoot independently, communicate effectively with stakeholders at all levels, and deliver exceptional end-user support.This role requires a strong technical foundation, excellent communication skills, and the confidence to support executive leadership while managing day-to-day hardware, software, access, and device management issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview of Role? BA II supporting enterprise transformation through automation and AI initiatives? Acts as a bridge between business, data, and technical teams? Focus on turning ambiguous business... More problems into structured, actionable solutions? Heavy emphasis on process improvement, data validation, and measurable business impact? Expected to challenge assumptions, not just document requirements? Plays a key role in scaling automation/AI to improve operations and member experienceDay-to-Day Responsibilities? Lead requirements gathering sessions with stakeholders across business and tech? Translate business needs into user stories, acceptance criteria, and process flows? Support Agile ceremonies (story mapping, sprint planning, backlog organization)? Analyze current processes and define improved future-state workflows? Build Power BI dashboards to track performance, improvements, and outcomes? Use data to validate assumptions and identify operational gaps? Act as liaison between business teams and technical teams? Create mockups, wireframes, and process diagrams to support solution design? Validate deliverables for quality and alignment with business goals? Identify risks, scope changes, and escalate issues as neededProvide interim/stopgap solutions when long-term solutions are not readyBenefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Project Manager to lead complex new product and industrial equipment development initiatives, ensuring alignment with development, systems engineering, and... More requirements engineering processes as a part of the Development Engineering Team at a large industrial manufacturing company. This individual will be responsible for developing and driving integrated project plans that clearly define scope, deliverables, dependencies, milestones, and resource requirements across cross-functional teams. The Project Manager will direct execution in highly ambiguous environments, balancing technical complexity, shifting priorities, and business objectives to maintain forward momentum. They will partner closely with engineering, operations, product management, commercial teams, and external stakeholders, while serving as the primary interface to drive alignment and communicate both technical and business updates to appropriate audiences. Additionally, this role will proactively identify risks across technical, operational, schedule, and organizational areas, leading mitigation strategies throughout the new product development lifecycle. The ideal candidate will also manage team capacity, navigate resource constraints, and make prioritization tradeoff decisions across competing initiatives, while leveraging advanced project management and systems engineering practices to successfully deliver complex industrial product solutions from concept through launch.Compensation: $100,000 to $120,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include Health, Dental, Vision, and 401k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The primary function of the Global IT Solution Owner is to work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function.... More In addition, the solution owner will provide an outside-in perspective from the industry and partner with the Enterprise Architecture team to optimize current processes and drive business outcomes from technology investments. The Solution Owner brings deep process and system knowledge and is responsible for the design and roadmap of all Finance projects through the company and its partners. The primary function of the Solution Owner is to work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function. In addition, the solution owner will provide an outside-in perspective from the industry and partner with the Enterprise Architecture team to optimize current processes and drive business outcomes from technology investments. The Solution Owner must be self-driven, with strong business process knowledge, analytical skills, excellent communication, and good customer presence. The Solution Owner is responsible for designing and planning all Finance projects across the company and its partners. They work with the Finance functions to understand their strategic goals and define capabilities required to enable the vision of the function.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less