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Technical Product Manager

An entertainment/ticketing company head quartered in Los Angeles, California is looking for a Technical Product Manager to bring onto the Purchase team, where they will own the evolution of the... More platform services that power real time pricing and inventory availability across their mobile and web applications. This individual will define service architectures, partner deeply with engineering, and deliver the APIs and data streams that enable fans to discover and purchase tickets with clarity and confidence of the modern fan platform. The product team manages the finding and selection of tickets for live events ? how they make fans aware of which tickets are available for sale, what those tickets include, what they cost and more ? in a highly performant, error-free environment. This role will exercise more of this individuals technical capabilities and build on the APIs that power this experience. They will work closely with engineering to translate distributed systems concepts (Kafka streaming, real time pricing services, inventory services) into clear product requirements and platform capabilities. As the team continues to build out this service and related APIs, it will be used to not only power the maps through various applications, but also pricing and inventory information throughout the site, any/all offerings on third party partners, and many of their marketing campaigns. Responsibilities Include:- Lead full lifecycle ownership of platform services powering real time pricing and availability?from roadmap definition to launch, monitoring, and iterative optimization.- Translate complex business requirements (eligibility rules, taxes, pricing logic, inventory states) into clear technical specifications and API contracts.- Partner with engineering to design and evolve high throughput, low latency services, including Kafka based data pipelines.- Define telemetry, SLIs/SLOs, and data contracts required for observability, monitoring, and operational excellence.- Collaborate across Marketplace teams to ensure consistent, accurate fan facing price and inventory presentation.- Own the Pricing Transparency initiative, delivering a unified pricing service with centralized eligibility & tax logic, market specific compliance, and real time updates across the fan journey.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

ServiceNow Developer

Summary:As a ServiceNow Administrator/Developer, you will be responsible for building, supporting, and continuously improving our ServiceNow platform to meet the evolving needs of PointClickCare. ... More You'll combine hands-on administration with creative development ? configuring workflows, designing integrations, and delivering features that make it easier for every team across the company to get things done. This is a collaborative, high-impact role that sits at the intersection of technology and people.Responsibilities:Platform Administration & Development ? Serve as a primary owner of the ServiceNow platform's day-to-day health, handling break-fix resolution, feature implementations, patch management, upgrades, and ongoing compliance monitoring. Develop and configure platform components including Business Rules, Client Scripts, Script Includes, UI Actions, UI Pages, and ACLs. Build custom applications and automate processes using Flow Designer flows and actions on the Now Platform.ITSM Module Ownership & Service Catalog ? Configure, maintain, and expand core ITSM modules ? Incident, Problem, Change, Request, Knowledge, and CMDB ? in alignment with ServiceNow and ITIL best practices. Partner with Technology & Support Services and business stakeholders to grow the Service Catalog and Service Portal, ensuring offerings reflect current business needs and drive end-user adoption.Integrations, Reporting & System Health ? Design, build, and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, JSON, MID Servers, and other web-based technologies. Coordinate data integrity between ServiceNow and connected systems, create meaningful reports and dashboards, and proactively monitor platform usage, health, and compliance across all modules.Upgrades, Vendor Management & Continuous Improvement ? Plan and execute platform upgrades, hot fixes, and patch deployments to mitigate security vulnerabilities and maintain platform stability. Collaborate with the ServiceNow vendor on high-impact tickets and remediation efforts. Continuously evaluate new ServiceNow capabilities and recommend improvements that align with organizational goals and ITIL best practices.Testing & Quality Assurance ? Define and execute structured testing strategies covering unit, integration, and regression scenarios. Conduct peer code reviews to enforce platform standards and ensure all delivered solutions are robust, scalable, and maintainable before moving to production.Documentation & Knowledge Management ? Develop and maintain comprehensive technical documentation including architecture guides, process manuals, configuration notes, and policies. Ensure knowledge continuity across the NES team and empower end-users through well-structured, accessible resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Systems Integration Engineer

-The Senior Integration/Implementation Engineer is responsible for both engineering efforts for the development projects on the sustainment program as well as coordinating the installation and test... More of these system improvements. The candidate will be responsible for working with subcontractor(s) and facilitating the System Requirements Review (SRR), Preliminary Design Review (PDR), through to the Critical Design Review (CDR). This also includes engineering efforts to integrate new components into the System. Once the product is fully vetted and the approach to implementing it is understood, coordinating the installation and test completes the circle. Integration includes physical installation, interconnection, configuration, networking and Security, and Software modifications provided by the component manufacturer. This team manages and maintains the master Verification Requirements Traceability Matrix (VRTM) which includes allocating requirements appropriately to each of the development projects. The Senior Systems Integration Engineer will be responsible for: -Coordinate with subcontractor to develop system designs to reflect system requirements. Facilitate SRRs, PDRs, and CDRs with the subcontractor.-Manage and track technical and program requirements. Develop and maintain various VRTMs.-Allocation of requirements among developmental systems, subsystems, modules, and non- developmental/commercial components.-Develop system test plans and provide support to second level engineering for system tests utilizing these plans.-Support second level engineering in developing and conducting engineering studies for qualifying replacement components in the System.-Support second level engineering to Integrate replacement components into the System, develop configuration requirements and procedures.-Revise system documentation such as System Software Documents (SDP, SRS, SDD, etc.) Interface documents (IDD, ICD, etc.) as required.-Perform technical analyses related to hardware/software design, system interfaces, hardware/software logic, hardware/software maintenance, and address alternatives to resolve any issues, and recommend alternative design features to satisfy technical issues and concerns related to cost and schedule.-Provide recommendations on configuration management of sustainment configurable items.-Develop technical installation documentation.-Airport stakeholder installation coordination.-Administer competitive bids to prospective installation subcontractors.-All aspects of subcontractor management including contract execution and award, submittals, QA/QC, Installation and inspection, status reporting, change management, invoice processing and contract closeout.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Construction Insurance & Contracts Administrator

Insight Global is seeking an Insurance Administrator for a Civil Construction client to work closely with the Director of Contracting and the Contracts Team to obtain, review, and assess insurance... More certificate compliance and endorsements in accordance to Lower Tier Agreement Requirements. You will request and review Subcontractor insurance certificates & endorsements in accordance to the contract requirements. Data input into multiple programs, electronic filing, and being able to answer compliance questions. Attention to detail, follow procedures, and fully understanding insurance compliance/policies/risk etc. is a must. The qualified candidate should enjoy a role that will work with insurance compliance. The candidate will be reviewing COIs & endorsements with data entry 100% of the time. Key Responsibilities?Serve as a primary liaison among Contracts Specialists, subcontractors, and their insurance agents. Review subcontractor insurance documentation against agreement requirements, professionally communicate necessary corrections/revisions, and coordinate the timely approval of compliant documentation.?Maintain, correctly name, and file subcontractor Certificates of Insurance (COI) documents, and accurately input insurance data into various departmental programs.?Effectively communicate with subcontractors and agents to ensure ongoing insurance compliance and proactively obtain the renewal of COIs.?Assess the risk associated with non-compliant insurance certificates and collaborate with the Senior Insurance Specialist, Director of Contracting, and Project Teams to coordinate resolutions.?Complete continuing insurance education courses to maintain current knowledge of insurance compliance standards and stay informed on changes to endorsements/waivers that impact effective risk management.?Work directly with the Senior Insurance Specialist and Director of Contracting to minimize potential company risk and exposure.?Assist in developing and implementing improved methods and systems to enhance subcontractor insurance compliance, and refinement of the insurance review and logging processes to streamline data entry and efficiently manage endorsement reviews.?Maintain a detailed and in-depth understanding of lower-tier agreement language, key contractual provisions, their intended usage, and the corresponding insurance requirements for each agreement type.?Act as a collaborative member of the Contracts Department process improvement team. It is critical to support the collective team goals by actively identifying and implementing efficient strategies to manage the Contracts Department workload.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Cloud Infrastructure DevOps Engineer

This position is for a SaaS client of ours. You will work in a highly critical production environment where your expertise in automation and systems engineering is essential. Supporting all three... More leading hyperscalers - AWS, Azure, and GCP, you will have a unique opportunity to develop and maintain solutions across multiple cloud platforms.In this role, you will leverage infrastructure-as-code, CI/CD pipelines, and container orchestration tools to ensure reliable, scalable, and secure cloud operations. You will also develop and maintain scripts and automation tools to streamline deployment, configuration management, and system maintenance.We emphasize cloud-agnostic automation using tools like Terraform to build reusable infrastructure that works consistently across AWS, Azure, and GCP by leveraging common features across cloud providers. This role involves implementing efficient engineering and operational processes, as well as establishing best practices to continuously enhance operational efficiency within and across teams.Our team values engineers who take full responsibility for their work. You demonstrate end-to-end ownership of systems and tasks. Proactive and accountable, you take pride in maintaining and continuously improving your work in production to ensure it delivers long-term value.RESPONSIBILITIES:? Develop and maintain reusable Terraform scripts, modify and run infrastructure code from existing modules, and troubleshoot deployment issues across AWS, Azure, and GCP environments.? Develop new Ansible playbooks, and modify, troubleshoot, and maintain existing Ansible code to automate infrastructure configuration and management tasks.? Develop and maintain Python scripts to automate operational tasks, including AWS Lambda functions and Azure Functions, to support infrastructure automation.? Design, implement, and maintain CI/CD pipelines using tools like GitLab CI and ArgoCD; write and optimize pipeline scripts for automated testing and deployment; leverage GitOps practices for managing infrastructure and application delivery.SKILLS:? Cloud Platforms: Strong hands-on experience with public cloud platforms (AWS, Azure, GCP), including core services such as virtual networking, compute, storage, IAM, serverless functions, and monitoring.? Terraform: Deep hands-on experience developing, maintaining, and troubleshooting infrastructure-as-code using Terraform across multi-cloud environments.? Ansible: Experience using Ansible to automate day-to-day operational tasks, including configuration management and troubleshooting of infrastructure resources.? CI/CD & GitOps: Hands-on experience with GitLab CI and ArgoCD to design and maintain pipelines for automated testing, deployment, and infrastructure management using GitOps principles.? Linux & Automation: Proficient in Linux system administration and automation using Python to streamline infrastructure management and operational tasks.? Serverless Computing: Experience developing, deploying, and managing serverless functions using cloud-native services such as AWS Lambda, Azure Functions, and Google Cloud Functions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Principal Security Engineer

A global law firm is seeking a Principal Security Engineer to join their team. The Principal Security Engineer, under the direction of the Director of Security Engineering and Operations, is... More responsible for managing the Firm?s information security systems and processes, assuring enforcement of security policies, managing the information security threat lifecycle, analyzing and responding to security events escalated by the Security Operations Center (SOC) and coordinating actions to limit risks identified through our automated systems. The Senior Security Engineer is accountable for providing expertise and support in the areas of security engineering, incident response, and risk management. Duties include the below:-Provide subject matter expertise in information security as it relates to networks and systems-Manage the Firm?s security technology including but not limited to: anti-virus, vulnerability scanning, intrusion detection, content filtering, and insider threat systems-Review security events from all monitoring environments not integrated with the firm SIEM, and those events escalated by the SOC, on a daily basis, and follow defined incident response processes in their analysis and reporting-Monitor appropriate venues for threats to the security of the firm's environment-Provide notification to all impacted parties related to the actions needed to mitigate threats and manage the threat lifecycle in totality-Manage and lead evaluations of the firm?s environment by external 3rd parties-Produce recommendations that integrate any findings with the business needs of the firm-Maintain knowledge of the information security needs of firm clients and implement measures to satisfy those requirements in the most efficient manner-Keep abreast of emerging security technologies and discipline developments-Make appropriate recommendations that meet the firms needs-Design and build operational environments that scale to meet the needs of our security products and assure appropriate reliability-Support general troubleshooting related to information security tasks and provide support to end users as needed-Provide other teams with security consulting services, including responding to requests for additional information and assisting with specific projects-Perform related duties as assigned by supervisor-Maintain compliance with all company policies and proceduresWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive

About AAIAAI, LLC is a leading independent distributor of electronic components, helping customers navigate supply chain challenges in a rapidly evolving global market. As demand for semiconductors... More and critical components continues to grow, we partner with companies to secure supply, manage risk, and keep production moving.At AAI, you?ll join a fast-paced, high-energy environment where performance, learning, and growth are rewarded.What We Offer? Uncapped earning potential with a strong commission structure? A clear path for career growth and advancement? Structured training program focused on sales, market knowledge, and sourcing? 1:1 mentorship from experienced sales leaders and top performers? Exposure to a high-demand, recession-resilient industry? A collaborative environment with real-time support from sales and purchasing teams? Fast sales cycles that allow you to learn quickly and see results earlyWhat You?ll Do? Prospect and engage new customers through calls, email, and LinkedIn outreach? Support and grow existing accounts by building strong customer relationships? Learn and execute the full sales cycle: quoting, negotiation, and order management? Partner with the purchasing/sourcing team to locate components and fulfill customer needs? Gain an understanding of market trends (pricing, shortages, lead times) and communicate insights to customersMaintain accurate activity and pipeline tracking in CRM systemsWhat You?ll Learn? How the global electronics supply chain operates? Fundamentals of B2B sales and account management? How to navigate pricing, availability, and sourcing challenges? Negotiation and relationship-building skills? How to manage a high-volume sales pipelineWhat Success Looks Like? Building a strong pipeline of new business opportunities? Consistently improving sales performance and activity metrics? Developing confidence in customer conversations and deal execution? Growing into a fully independent account managerWhy Us?This is more than a sales role?it?s an opportunity to build a career in a high-growth industry where speed, intelligence, and relationships drive success. If you?re motivated, competitive, and ready to learn, we provide the platform to accelerate your career.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Change Management Lead

Insight Global is searching for a Change Management Lead to sit remotely at one of our hardwood manufacturing clients. This Change Management Lead will guide our organization through the successful... More implementation of Microsoft Dynamics 365 Finance & Operations (D365). They will play a critical part in preparing our teams for new systems, processes, and ways of working?ensuring smooth adoption and strong engagement throughout the ERP transformation. They will partner closely with the ERP Program Team, business leaders, and functional stakeholders to develop and execute a comprehensive change management and communications strategy that drives understanding, readiness, and ownership across the organization. Key Duties and Responsibilities ? Change Management Leadership ?Develop and lead the change management strategy and roadmap for the D365 implementation, aligning with overall project milestones and business goals. ?Conduct stakeholder assessments, impact analyses, and change readiness evaluations to identify areas of resistance and opportunities for engagement. ?Create and implement change management plans that include communication, training, stakeholder engagement, and reinforcement strategies. ?Partner with business process owners to ensure effective change adoption across Finance, Supply Chain, Operations, and other impacted functions. ?Define and track change management metrics and success criteria to measure adoption, engagement, and benefits realization. ?Support leaders and managers in driving local adoption and reinforcing new behaviors. Communications Management ?Develop and deliver a clear internal communications strategy to build awareness, transparency, and excitement around the ERP transformation. ?Write and manage key communications such as project updates, newsletters, FAQs, intranet content, leadership talking points, and change stories. ?Design and facilitate town halls, roadshows, and workshops to communicate project milestones and success stories. ?Collaborate with HR, IT, and Corporate Communications to ensure consistent messaging and alignment with broader organizational initiatives.?Serve as the voice of the change, translating complex project details into clear, accessible messages for diverse audiences. Training & Adoption Support ?Coordinate with training teams to align change and communication efforts with learning programs. ?Support development of role-based training materials and onboarding resources for D365 users. ?Gather feedback from end-users to continuously improve communications and adoption tactics.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Call Center Representative

We are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped,... More we've been included on Forbes '"Next Billion-Dollar Startup" list and are proud to work with many of the world's largest healthcare organizations. We never settle for how it's done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients. We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let's build something great together. Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER). The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative. Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs. Responsibilities: *Primary work will come from outbound calls and some inbound calls from people calling back (high volume, fast-paced environment) *You will perform typical front office and back-office responsibilities, including patient education, medication requests, handling patient questions, and supporting provider needs *Assist with patient support such as answering patient emails, patient phone calls, processing medical records, provide patient care coordination *Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high-quality service *Become an expert with our software solutions, including but not limited to, Zendesk, Truepill EMR, and Five9.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Payroll Lead

Day-to-Day Insight Global is seeking a dedicated and knowledgeable Functional Payroll Senior Consultant to join a leading global consulting organization on a long term engagement. This role sits... More within an Application Management Services (AMS) / Operate model and focuses on post implementation support, optimization, and enhancement of Workday Payroll, with a strong emphasis on Canadian Payroll. The Workday Payroll Subject Matter Expert (SME) serves as the functional authority for Workday Payroll configuration, processing, and ongoing optimization. This role partners closely with HR, Payroll, Finance, and IT teams to ensure accurate, compliant, and scalable payroll operations, while supporting enhancements, testing, and post production support. The ideal candidate brings deep experience with Canadian Payroll, Workday Payroll solutions, and client facing support in complex payroll environments. Success in this role requires a blend of functional expertise, problem solving skills, and the ability to manage stakeholder expectations while ensuring payroll continuity and compliance.What You?ll DoAs the Payroll consultant, you will manage end to end payroll support activities in a post production environment. Your day to day work will include collaborating with stakeholders to gather requirements, translating business needs into system solutions, and ensuring compliance with Canadian payroll legislation and union agreements.You will support payroll integrations, assess downstream impacts across related Workday modules, and troubleshoot payroll and data issues. Leveraging your experience with HR system implementations and AMS support, you will configure and optimize Workday Payroll solutions, lead and support testing efforts, and maintain clear documentation for all changes?while building strong, trusted client relationships.Key Responsibilities?Provide end to end functional support for Workday Payroll in a post deployment / AMS environment, ensuring system stability and business continuity?Serve as the primary functional contact for payroll related incidents, service requests, enhancements, and break/fix issues?Lead client discussions including requirements gathering, user story creation, test scenario development, solution configuration, testing, and documentation?Maintain a strong functional understanding of Workday Canadian Payroll, including statutory compliance and payroll processing rules?Support Workday feature adoption, Workday releases, regression testing, and impact assessments?Collaborate with clients to understand business objectives, challenges, and technology needs, identifying opportunities for efficiency and optimization?Continuously monitor solution performance and recommend improvements, updates, or enhancements as needed?Contribute new ideas and innovative approaches to improve payroll operations and client outcomesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less