Job Search Results for desktop support

Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... More They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include: -Updating schedules and coordinating meetings -Attending meetings and creating meeting documentation and updates -Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Level 2 IT Technician to support a Managed Service Provider servicing a diverse portfolio of SMB and enterprise clients. The ideal candidate will have strong proficiency... More in Microsoft environments, including Microsoft 365 and Azure, Windows-based systems, and core network services, while thriving in a collaborative, fast-paced team. Responsibilities include resolving Level 2 support issues for desktops, laptops, printers, and mobile devices; troubleshooting Active Directory, Azure AD, DNS/DHCP, and Windows Server functions; assisting with firewall, VPN, and LAN/WAN configurations; deploying software updates and performing routine maintenance; and participating in larger projects such as server migrations, firewall installations, and Office 365 deployments. Additional duties include providing remote and occasional onsite support, managing tickets and documentation, handling workstation provisioning and onboarding/offboarding, supporting VIP users, collaborating with vendors, and delivering occasional off-hours support as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Secret Cleared Windows System Administrator to join their team. As a Windows Systems Administrator for a classified government contract, you will ensure... More the smooth operation of multi-user computer systems by coordinating with network, software, and system engineers, desktop technicians, project managers, end users, and IT leadership. Responsibilities include analyzing customer requirements to determine hardware and software solutions, implementing system enhancements to improve performance and reliability, and managing configuration, patching, monitoring, and problem resolution. You will provide backup and recovery services, oversee file systems and disk space, maintain virus protection, and manage user and computer accounts with appropriate security permissions. Additional duties include testing new product releases for compatibility, documenting technical processes, and recommending hardware and software purchases. This role requires interaction with vendors to evaluate products and services, strict adherence to Information Systems security guidelines, and maintaining audit and logging information for classified systems. You will prepare security documentation, report project status, and apply vulnerability and risk mitigation strategies in compliance with RMF and DoD JSIG standards. Operating with minimal supervision, you will independently develop solutions and approaches to meet mission-critical objectives.Compensation: $32/hr. -- 35/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is looking for a Structured Cabling Technician for one of our largest Healthcare clients. He/She will be responsible for day-to-day cabling requests (Patches, Moves, Adds... More and Changes) to meet service goals and expectations of the user enterprise community. They will be taking service requests, incidents and tasks logged and distributed within the ITSM tool (Heat/Ivanti) daily. They will be assessing the requirements, acquire pricing from certified vendor pool, coordinate chargeback according to policy, and scheduling/executing the cabling request. This is for work within the hospital as well as the off-site locations. He/She will also be required to assist in the monitoring and management of our BDF/IDF closets. This includes monitoring the health of these facilities for overall cleanliness, cable management, power and cooling conditions and participating in the maintenance of best practices and standards. It is crucial for this individual to be constantly evaluating & identifying risks to service and escalating to the proper party responsible for remediation.Additional day to day responsibilities can include:Triage daily tickets and scheduling of related worksAssemble Work Order packages for cabling vendorsManage to completion and close out of work orders issued to VendorsProvide troubleshooting assistance and emergency coverage. With assistance and collaboration from Data Center Operations team:Provide support and resolution to technical issues relate to devices managed in Technology RoomsAssist with vendor access and supervisionManage and maintain secure entries into Technology RoomsManage inventory of assets in IDF/BDF?s data centerManage and update rack elevationsManage support of devices through use of tools and automate when possibleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the greater Nashville, TN area is looking for a level II Service Desk Tech candidate. The Service Desk Tech will provide support of POS hardware and software for Retail Stores in the US.... More Duties include, providing call handling, developing and training staff, and assisting as needed to handle support call volumes. They will also be responsible for troubleshooting and escalating issues to POS Software Team if unable to resolve. They will monitor open issues from tracking and voice mail systems; escalate if not resolved on a timely basis an create reporting to show statistics of incoming requests, including performance stats.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is looking for a Secret Cleared Linux System Administrator to join their team. As a Windows Systems Administrator for a classified government contract, you will ensure the... More smooth operation of multi-user computer systems by coordinating with network, software, and system engineers, desktop technicians, project managers, end users, and IT leadership. Responsibilities include analyzing customer requirements to determine hardware and software solutions, implementing system enhancements to improve performance and reliability, and managing configuration, patching, monitoring, and problem resolution. You will provide backup and recovery services, oversee file systems and disk space, maintain virus protection, and manage user and computer accounts with appropriate security permissions. Additional duties include testing new product releases for compatibility, documenting technical processes, and recommending hardware and software purchases. This role requires interaction with vendors to evaluate products and services, strict adherence to Information Systems security guidelines, and maintaining audit and logging information for classified systems. You will prepare security documentation, report project status, and apply vulnerability and risk mitigation strategies in compliance with RMF and DoD JSIG standards. Operating with minimal supervision, you will independently develop solutions and approaches to meet mission-critical objectives.Compensation: $40/hr. -- 48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description:A client of Insight Global is looking for a Desktop Support Technician to deliver a high-touch onboarding experience for newly hired sales representatives. This role involves... More coordinating device setup, guiding users through essential software installations, and ensuring proper registration within enterprise systems. The technician will also handle hardware preparation and shipping, troubleshoot within a Windows 11 environment, and provide post-delivery support to confirm readiness. Strong customer service skills and familiarity with tools like Workspace ONE or Omnissa Connect UEM are highly valued.Day to Day:Initiate contact with new sales representatives via chat to schedule onboarding and setup.Provide a white-glove setup experience, coordinating closely with both new hires and their managers.Guide users through the Microsoft onboarding process, including installation of: - Intelligent Hub - Workspace ONE ClientEnsure the device is properly registered and visible in Workspace ONE (Omnissa Connect UEM).Use the newly issued password (prior to any changes) to associate the local account with the device.Prepare and ship Dell Pro 13 laptops once setup is complete.Follow up with the user post-delivery to confirm successful setup and readiness.Compensation:$17/hr to $19/hr.Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Help Desk Technician plays a key role in initiating support responses and maintaining ongoing communication with clients. This position requires strong skills in troubleshooting, problem-solving,... More communication, and situational awareness. Most support tasks are performed remotely using specialized software tools, though occasional travel to client sites may be necessary to deliver on-site services.Under the guidance of the Administration team and through regular communication, the Support Technician is responsible for delivering core services and monitoring for managed service clients.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the entertainment industry is looking for a Full-stack engineer to join their team. This engineer will be responsible for maintaining Strata, their event access management product using a... More monorepo, Hapi, Node.js, React, Redux, Knex, and Docker. This tool will include a backend API, a frontend admin panel, and a frontend mobile and web app. Although there may be an opportunity to create new features this will be more of a support role. This person needs to be a self-sufficient and motivated developer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Data Center Engineer will be responsible for implementing secure, scalable solutions in secure government environments. This role involves providing day-to-day customer service to end users... More within the facility and ensuring seamless network operations. The individual will serve as the primary engineering resource for a customer base of 20-30 users, addressing their technical needs and ensuring optimal network performance. ?Experience working on contracts mandating DIACAP, NISPOM and ICD requirements ?Proficient in configuring, deploying and troubleshooting network functions within a secure environment ?Collaboration: Be the bridge between the end users and the Government customer support system. The person filling this role will be responsible for securing compliance with NISPOM and ICD guidelines, assist in the creation and manage of System Security Plans (SSP), Plan of Action and Milestone (PO&AM) documentation, as well as assisting with the accreditation process of the systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less