Job Search Results for Customer Service

Claims Adjuster

We are partnered with one of the leading providers and administrators of F&I products for the auto industry. Our customer is looking for Powertrain Claims Adjusters to join their team.. As an... More adjuster you will be responsible for adjudication of mechanical repair claims, tire claims and pre-paid maintenance claims. The Claims adjuster will report to the Senior Director of Claims Operations and Field Support and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform his job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The positions require the claims adjusters be adept at utilizing a computer database, handling serval ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented. This role can pay up to a 52K salary.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote BI Analyst

A Higher Education client of Insight Global is looking for a BI Analyst to join their team. This BI Analyst will join the University's Assessment, Evaluation, and Outcomes office. In this role, this... More BI Analyst will act as a customer liaison and support specialist responsible for gathering requirements, coordinating projects, doing basic proof of concept development, testing, training, documenting or extending current solutions, and/or delivering new solutions created by BI Developers. We are seeking an individual with experience developing custom reports and dashboards for executive audiences or unit leaders. Daily responsibilities will include visualization, requirements gathering, maintenance and support, collaboration, and customer service. This individual will focus on business process improvement and industry best practices in the Data Analytics space. We are looking for a detail-oriented, organized individual with excellent problem solving skills. This position is a fully remote 6 month contract role, with possible extensions, and can pay between $40-50/hour with medical benefits and 401k options offered on contract. If interested, please apply.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Cloud Administrator III

The Cloud Administrator III is a key member of the Cloud team, responsible for supporting and maintaining the infrastructure that powers our multi-tenant cloud environment. Reporting to the Technical... More Manager of Data Centers & Infrastructure, this role focuses on systems configuration, virtualization, storage, backup, and disaster recovery. The ideal candidate will have strong experience with VMware and Windows environments, and will work closely with engineers and the Service Center to ensure system stability and customer satisfaction.Day to Day:Install, support, and maintain physical and virtual servers, data center hardware, operating systems, hypervisors, and storage systems.Provide technical and operational support for a multi-tenant cloud infrastructure using technologies such as VMware vSphere, Active Directory, SAN/NAS storage.Troubleshoot and escalate issues by collecting logs and opening vendor support tickets.Deliver Level II support for incident resolution to ensure minimal downtime.Create and maintain technical documentation and knowledge base articles.Follow security protocols and standards for infrastructure technologies.Conduct regular testing for availability and business continuity.Monitor performance, capacity, and availability to ensure optimal service delivery.Mentor and train junior staff as needed.Communicate effectively with customers, stakeholders, and technical teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

M&A Telecom Project Manager

A telecommunications company outside of Omaha, NE is seeking a proactive and results-driven Project Manager to lead the integration of newly acquired and developed assets into our operational... More ecosystem. This role will focus on aligning infrastructure, systems, and servicesespecially in support of our expanding fiber network and advanced technology deployments.Key Responsibilities:Lead cross-functional integration projects for new fiber assets, technologies, and service platforms.Develop and manage detailed project plans, timelines, and budgets to ensure on-time and on-budget delivery.Coordinate with internal teams (engineering, IT, finance, customer service) and external partners to align systems and workflows.Ensure seamless onboarding of new assets into existing infrastructure, including data centers, cloud platforms, and customer-facing services.Monitor and report progress, risks, and milestones to leadership and stakeholders.Support change management efforts, including training, documentation, and communication strategies.Ensure compliance with industry standards, regulatory requirements, and internal policies.Duration: 4-6 month contractLocation: Remote (Omaha, NE in-office desirable)Rate: $45-$60/hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Remote Network Planning Engineer

The Network Planning Engineer is responsible for understanding a large multinational Ethernet and IP network consisting of routers and switches from a variety of vendors with Juniper being the most... More widely deployed technology and by creating innovative solutions to address optimization and consolidation network opportunities. ? Plan new IP/Ethernet networks and how to manage capacity in the responsible market.? Assist in the development of a capital budget; provide budgetary details related to customer forecast and network upgrades. Manage capital associated with projects according to plan, develop reports, and provide weekly updates.? Plan and develop proposals to cost effectively modernize legacy networks.? Analyze existing extensive IP/Ethernet network and find optimization opportunities and develop high level plans of traffic migration to realize cost savings.? Create short and medium term proactive capacity plans for development of IP & Ethernet network infrastructure.? Develop and recommend strategies to address specific telecommunications, connectivity, and related customer service needs.? Develop business cases for expansion of IP infrastructure in new markets and provide high level IP/Ethernet network design.? Design, engineer and recommend hardware solutions to support capacity augment.Location: RemoteDuration: 18 month contract, extensions and FTE conversion possiblePay rate: $47-57/hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Informatics Associate

Duties and Responsibilities include the below but are not limited to, as your manager may ask you to perform tasks outside of normal job description.Works independently with general instruction and... More broad work expectations. Configures the VIPER software specific to customer needs and/or Spectrum Medical goals. Configures Live Vue and collaborates with field clinical sales team optimize Informatics build. Works with other Spectrum Depts. on the development of IFUs, training materials, etc. for customer use. Travel to customer sites for implementations, training and/or support. Extended and overnight stays may be necessary. Assists and/or completes device connectivity and aids in whatever manner required for customer implementations. Assists with validation of software. Assists and tests customer settings before, during and after software updates. Provides customer support via phone, email and/or text to aid customers in troubleshooting and/or improving their experience and utilization of Spectrum software. Coordinate with other Spectrum Depts. to be sure any customer issues are reported and documented in compliance with Spectrum Quality Processes (SOP).Organizes and prioritizes tasks and meets deadlines. Coordinates training and meeting schedules. Takes ownership of trouble shooting and customer service to Users, advising on the clinical and technical use of Quantum Informatics, to include the Customer Support Line and associated documentation.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Inside Sales Representative

Must Haves:High School Diploma required, College Degree preferred; 2+ years related experience 1-2 years of Sales Experience (B2B/B2C) oMust have experience hitting sales quotas in previous roles... More Ability to work efficiently in a high demand, team-oriented, and fast-paced environment required.Sales background and knowledge including developing report with customers and following up with leads.Ability to maintain confidentiality.Excellent customer service skills.Excellent organizational, interpersonal, written, and verbal communication skills.Must be detail-oriented and possess exceptional problem-solving and follow-up skills.Strong knowledge of Microsoft Office: Word, PowerPoint, Excel, and Outlook.Ability to work well in a team structure, while moderately supervised. Bilingual in Spanish is a PLUS Responsibilities: In support of the company mission, the Inside Sales Representative will assist in coordinating and executing sales tasks related to the mortgage and banking businesses. They will answer incoming calls and emails and will provide sales support to users of our education products and services. The employee is expected to adhere to ethics, policies, and practices as established by OnCourse Learning.1.Answer customer inquiries via telephone, internet, or email in a friendly and professional manner, and provide customers the requested information in a timely manner with an expected timeline via telephone, email, and Internet.2.Track customer inquiries using online support management systems and tools.3.Coordinate, manage, and complete outbound communication via phone or other methods to end-users to ensure timely resolution of issues.4.Work with product end users to establish and meet the business needs while abiding by our own business protocols and plan.5.Participate as needed with company meetings and training of new team members.6.Use tools and resources available to efficiently and accurately solve problems and answer questions as they relate to purchasing courses and the use of OnCourse Learnings multiple websites and applications.7.Contribute to achieving key performance metrics, including customer satisfaction, abandoned call rates, number of calls answered, average speed of calls answered, and length of calls.8.Other duties as assigned.Company Overview:At Colibri, we collaborate with over 5 million professionals and partners to provide exceptional professional education solutions for licensing, continuing education, test preparation, and career readiness. We strongly believe that quality education is the foundation for success. Our mission is to lead others to achieve more and thrive in their careers, transforming not only their professional lives but also their everyday experiences. Through our comprehensive range of products and career training programs, we enable professionals to obtain licenses, maintain their credentials, and acquire the skills needed to excel in their respective fields.OnCourse Learning, a Colibri Group brand, is a premier enterprise compliance, risk management, and professional development education solutions provider. Over 10,000 financial institutions and partners have adopted OnCourse Learning solutions to efficiently manage complexity, change, and growth. We've empowered over 300,000 mortgage students, both beginners, and professionals, to fulfill legal requirements, achieve professional goals, and accelerate their careers.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

API Lead Java Developer

A client of Insight Global's is looking for a Technical Delivery Lead to join the Co-enterprise service application team who will be working a long side two other technical leads. This person will be... More integrating, troubleshooting and configuring across all API applications and data domains within the company. Domains can consist of customer, product, finance and retail as a whole. All applications are on an AWS platform working in java frameworks like spring (Core, Cloud, Spring Boot, Spring MVC, etc.). The ideal candidate will come from a strong back end development background looking to move into a leadership role. Having the ability to communicate effectively with cross-functional teams and off-shore development teams is a must. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

INTL - SRE System Monitor- 3bced1c5

Insight Global is seeking a skilled LLM System Monitor to support the LLM Proxy team. You will be the person monitoring and interpreting the Grafana dashboards that will signal failures and problems... More in order to manage the incident communication. On a day-to-day basis you will be the SRE monitoring the observability dashboards. You will either begin an incident report yourself from an automated alert, or will be pulled into a chat zone by someone who has created a ticket. From here you will be the main point of contact exhibiting great communication to the end customer and the incident commander. You will give frequent updates of the status of the incident to all parties.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Payroll Tax Analyst

A client of Insight Global is seeking a Techno-Functional Payroll Tax Professional with the skills to help the company. This person will be very analytical, have a proven background in process... More improvement, enjoy working in a fast-paced environment with the ability to marry process & systems. They will be in charge of overseeing pall payroll tax functions and helping to run weekly payroll for the companies 3,000+ employees. Knowledge of SAP Success Factors, SAP Employee Central Payroll, and UKG Dimensions are necessary to succeeding in the job. ? Immediate Tasks that need to be handled include:? Perform a detailed assessment of US Payroll Tax compliance and current state.? Represent to work and resolve tax notices and compliance notifications, working with ADP tax vendor and regulatory agencies as needed.? Perform payroll tax reconciliations and other analyses as needed to support the above.? Once 100%, document payroll tax processes to remain compliant.? Ongoing Tasks they will be responsible for:o Perform US PR tax reconciliation, reporting and analysis every pay period, monthly, qtrly, annually.o Assist with running weekly payroll for the 3,000+ employees across multiple states & countrieso Partner with SSB corporate tax and finance on initiatives, projects, inquiries, etc., providing guidance and reporting from a payroll tax perspective.o Provide support with the SSB transition from ADP to Alight for payroll tax service vendor.o Provide ongoing payroll tax support for a small Canada population with single legal entity.o Manage year-end payroll tax statement generation (W2s, T4s, W2PR, etc.)o Prepares reports and presents findings and recommendations to key stakeholder leadership. Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate writing tools. Assists in development of standard and custom reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data. Establishes and maintains custom reporting for various end-users.Location: REMOTE - must work 8-5 ESTHourly Pay Rate: 50-55/hr. Conversion Salary: 90-100kWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less